RFID in Fashion

Benelux VIP lunch

Welkom11 januari 2018, Breepark Breda

Initiatiefnemers

Expertgroep RFID in de Fashion in de Benelux 2

Deelnemers Expertgroep

Expertgroep RFID in de Fashion in de Benelux 3

Programma• Opening door Ferry den Hoed

• Jan Merckx van Speerpuntcluster Logistiek

• Patriek den Haan van G-Star Raw

• Nick Wienen van Suit Supply

• Stefaan Allemeersch van Giks Mode

• Vragen door Ferry den Hoed

• Afsluiting door Loek Boortman (GS1)

• Napraten in de foyer / contact met sponsors

Expertgroep RFID in de Fashion in de Benelux 4

RFID in Fashion

‘Project organisation, roadmaps and project management’

Karen Arkesteyn/Jan Merckx

GS1 Belu/VIL

© GS1 2018

RFID in Fashion

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EPC Items Readiness Program

2011 2014 2016 2017

© GS1 2018

RFID in Fashion

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• Build your business case

• Build your project team

• Tagging you product

• Define and Purchase equipment and

secure services

• Moving from EAN to EPC

• Manage Serilization Plan

• Consumer Notice and Privacy

• It’s all about data

• Bringing it all together

© GS1 2018

Build your business case

• Which business problem are we trying to solve?

• What are the causes of this problem?

• Which changes do we need? Who will be impacted?

• Which result do we expect?

• What is the needed investment? Where and when?

• Is this a priority for the organization? What are the risks?

• Can the investment be used for other applications or solutions?

• Other?

• Do we have a choice?

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© GS1 2018

Build your business case

• Stock accuracy and management: automation, replenishment,

cycle count, orders, quality checks, …

• In-store improvement: cash register processes, registration of purchases,

anti-theft, human resources and turnover, locating items, …

• Supply chain processes: transport management, shipping and picking

accuracy, …

• Marketing: statistics, forecasts, heat maps, kiosk, …

• Omnichannel: picking, reduction OOS, management of returns, …

• Traceability and anti-counterfeiting

• Other?

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© GS1 2018

Build your business case

“The benefits are being enjoyed”

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© GS1 2018

Build your business case

• Cost of single EPC tag range from €0.04 to €0.20

• Cost of hardware depends on project objectives and number of

installations

• Cost of software depends on ERP systems and desired level of integration

• Consultancy costs depends on project size and skills level already available

Define scope (stores, categories, …)

Factor in learning curve

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© GS1 2018

Build your business case

• Several ROI calculators available

• Other documentation and platforms available

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© GS1 2018

Build your project team

• Define project sponsor and project manager/leader

• Make impact analysis of personnel (e.g. cashiers) and other stakeholders

• Communicate and give instructions to stakeholders

• Train and motivate impacted personnel

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© GS1 2018

Tagging your product

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• Define

- Which products need to be tagged (materials, categories,…)

- Which information needs to be encoded

- Which factors need to be taken into account (e.g. size limits of label,

tag’s life span, performance criteria)

• Define when/where/how the tag will be encoded

• Ideally at the source (point of manufacturing)

• Alternatively in DC or in store

• Define when/where the tag will be scanned

• Analyse and modify internal processes

• Define resources/activities/processes to be outsourced

© GS1 2018

Tagging your product

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1. Create sGTIN (Serialized Global Trade Item Number) to

identify item with unique serialized number

2. Encode the sGTIN in EPC tag based on GS1 standard (GS1 EPC Tag Data

Standard)

• https://www.gs1.org/epcglobal

• Use RFID commissioning software

• GS1 Encoder

3. Attach RFID tag to item

• TIPP guidelines

• Sector guidelines (if available)

• EECC lab in Europe

© GS1 2018

Define and purchase equipment and secure services

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• Define functional and technical needs/requirements/challenges

• Do your own research and compare solution providers

- System integrators

- Hardware suppliers

- Software suppliers

- RFID consultants

• GS1 EPC Gobal ‘Guidelines for selecting an implementation partner’

• Find a good helpdesk that supports you (in your time zone)

• Follow GS1 standards for better long-term efficiency

© GS1 2018

Define and purchase equipment and secure services

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• Evaluate by testing

- Different types of tags (hang tag, sewed tags,…)

- Different types of clothing items (non-metal, metal, …)

- Different locations in store

- Different scanning equipment

© GS1 2018

Define and purchase equipment and secure services

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• Select tags EPC Gen2 Protocol

• Define influences on performance of tags

- Item itself (e.g. lurex, water)

- Environment (e.g. other RF equipment)

- Proximity of other tags

• GS1 EPC Global ‘Guidelines for selecting tags’

• Monitor quality of tags

© GS1 2018 19

© GS1 2018

Define and purchase equipment and secure services

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• Select readers

- Scanning environment

- Legally permitted RF

- Proximity of other readers

- Supporting all applications

- Back-end communication

• Depending on use case

© GS1 2018

Define and purchase equipment and secure services

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• Select printer

- Compatibility with RFID tags

- Throughput

- Maintenance

- Connection with software

- Control mechanism

- Broad application (e.g. multiple suppliers)

© GS1 2018

Define and purchase equipment and secure services

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• Select software

- Possibility to serialize

- Maintenance

- Need for middleware or total package?

- Integration with other systems (e.g. ERP)

- Compliance with EPCIS

© GS1 2018

Moving from UPC/EAN to EPC

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GTIN in UPC/EAN barcodes

sGTIN in RFID tag

(EPC Tag Data standard)

© GS1 2018

Manage serialization plan

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• Each tag has different serial number (sGTIN)

• Responsibility of brand owner

• Possibility to outsource

© GS1 2018

Consumer notice and privacy

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• Proactive communication

• EPC Global ‘Guidelines on EPC for Consumer Products’

• Privacy Assessment Framework for self-audit

© GS1 2018

It’s all about the data

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• Internal use

• External exchange (e.g. via EPCIS)

• GS1 US (Visibility Framework: a Standards-based approach for identifying,

capturing and sharing information throughout the value chain’

© GS1 2018 27

© GS1 2018

Bringing it all together

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© GS1 2018

Thank you!

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Patriek den Haan

Pilot with RFID hand scanner

Pilot with RFID overhead readers

Overhead scanners (Mojix)

(Intel)

Overhead scanners (Impinj)

Challenges for reading RFID tags with overhead readers

Real time stock▪ NOSBOS reporting.▪ We know real time when an article is no longer available in the store.▪ We can use real time stock for stock availability on G-Star.com (reduce no

sales).▪ Reserve stock in the system at the moment an online order is (hard)

allocated.

Data insights▪ View on movement of articles e.g. from fitting room to POS or back to

shelf.▪ Percentage of your stock that is in the stockroom / shopping floor

Financial stock ▪ Defects and staff clothes can be excluded from inventory trough POS

integration and improve store replenishment without losing visibility.

Advantages overhead readers compared with handheld only solution

▪ Do you want to achieve 99+% in one day or within seven days.▪ Can the system be visible or should it be hidden behind the sealing.▪ Take into consideration that the installation costs can be high with

certain solutions.▪ Vendors release each year new models of readers for lower prices.▪ Have a clear business case on what you want to achieve.▪ Review the advantages of a RFID POS integration.▪ Make sure that internal stakeholder are involved to avoid delays in

the roll out phase.▪ Set clear goals before the start of your pilot together with your

system integrator▪ Chose a system integrator that is a fit with your business culture.

Points of attention

Questions?

& RFID

Nick Wienen

Agenda

• Suitsupply’s RFID doelen

•Projectstatus

•Source taggen

•DC

•Pilot ervaringen

• Verbeteren van de voorraad accuratie (doel: >99%)

• Verbeteren van de omni-channel positie

• Verhogen winkelefficiëntie

• Verbeteren klantervaring

• Supply chain?

Suitsupply’s RFID Doelen

• Mieloo & Alexander: Consultants & technisch partner

• Nexgen: Tag leverancier

• 6 testwinkels live

• 30 nieuwe winkels met RFID infrastructuur

• Scan werkwijze: mix van fixed- & handscanners

• Testfocus:

• Voorraadvergelijking

• Operationele issues

• Tag status

• Item locator

Projectstatus

Projectstatus

Projectstatus

• Carelabel Prijslabel

Source taggen

• Inbound• Hand-held scan --> zijn inkomende transfers getagd?• Toekomstige oplossing?

• Storage• Toekomstige oplossing?

• Outbound• Hand-held scan, visuele controle• Tag RFID voor testwinkels• Toekomstige oplossing?

DC

• DC:

• Source taggen

• Inbound en Outbound

• RFID Kennis

• Training

Pilot ervaringen

• Winkels:

• Handmatige voorraadcontrole

• POS

• RFID Kennis

• Training

Stefaan Allemeersch

Zaakvoerder Giks Mode

Algemene info

Multimerkenwinkels

7 filialen over West- en Oost-Vlaanderen

1 centraal magazijn

Sedert 4 jaar webshop

87 werknemers

20 miljoen euro omzet

RFID bij GIKS

GIKS pilootproject voor Resatec – opstart VIL

RFID implementatie in 1 week ( juni 2015 )

Plug & play systeem

Hardtags compatibel antidiefstalsysteem

Eenvoudige synchronisatie ERP, geen extra

software

Makkelijk in gebruik

Doel van RFID bij GIKS

Accurate stock

Verhogen omzet

Inventarisering

Correcte kassaverwerking

Tijdswinst transferten + kassaverwerking

Gestolen kledij?

Werking RFID bij

GIKS

RFID koppeling met

barcode

Inventaris controle

Transfer & levering

• Controle van de levering en zijn locatie (winkelpunt)

• Transfers tussen filialen/DC

Voorraadbeheer DC

• Daling van derving

• Vermijdt stocktekorten

• Automatiseert stockaanvulling

• Inventaris volledige winkel in minder dan 1h

Afrekenen kassa & retours

• Verdubbelen snelheid

• Barcode scanning overbodig, dus ook

eliminatie van gerelateerde problemen

• Fraude personeel uitgesloten

• Retour goederen meteen beschikbaar

RFID Retail Solution

• In het DC of in de winkel

• Verificatie levering (leverancier)

• Controle met database catalogus

• Registratie in & out zendingen

• Vergelijken transport documenten

powered by

Problemen bij opstart RFID

Gerry Weber en State of Art

Lurex

Multiburning

Resultaten na 2 jaar RFID

Stockverschil van 0,37%

0,08% lege tags

1 maand vroeger economisch

werkloos in centraal magazijn

Meerverkoop???

Besluit

Stockverschil minimaal

Snelle inventarisatie ( 9 keer per jaar )

Enorme vooruitgang in transfers tussen de winkels

Wachttijden aan kassa drastisch omlaag

Eindpunt toepassing RFID???

Vragen?

Einde

Stimulering RFID door GS1in samenwerking met expertgroep RFID in de fashion in de Benelux

Initiatief 1: RFID kick-starter workshop

Doelstelling:

Bedrijven die op het punt staan een RFID project te starten, te laten profiteren van de kennis en ervaring van de expertgroep leden (valkuilen, aandachtspunten, project aanpak adviezen,..)

Doelgroep:

Nederlandse mode retailers en merken die hebben besloteneen RFID project te gaan starten

Datum: Q2 2018

Kosten: Geen (GS1 Nederland sponsort)

Aanmelden: Loek.Boortman@GS1.NL

Expertgroep RFID in de Fashion in de Benelux 62

Initiatief 2: RFID Pilots uitvoeren

Doelstelling:

4-tal RFID pilots begeleiden (projectleider, hardware, software) en de opgedane kennis en ervaring verwerken in concreet en praktisch stappenplanDoelgroep:

Nederlandse multi-brand mode retailers en merken die hebben besloten een RFID project te gaan starten en bereid zijn kennis te delen

Datum: Q2 2018

Kosten: aanpassingen in eigen proces en opleiding personeel (GS1 Nederland sponsort projectleider en hard- en software)

Aanmelden: Loek.Boortman@GS1.NL

Expertgroep RFID in de Fashion in de Benelux 63