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Extreme Supply Chain MakeoverOracle’s Value Chain Transformation ContinuesMichael Jester
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Oracle Hardware Transformation Begins !
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Approach
– Business: One owner. SVP of World-wide OPS. Reporting to the President. Accountable for the development and integration of business process as well as the business implementation of our systems.
– IT: One owner. SVP of Oracle application Lab (reporting to EVP of Product Development) Accountable for the R12 IT Implementation. Helping the teams understand how the software is designed to work.
Timeline - Big bang implementation; 12 months to go live.
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Implementation Approach / Process
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• Inventory reduction/EOL
• Modernize technology
• Continuously improve
Goals Elements of Transformation
• High quality products
• Competitive, predictable, fixed lead times
• Simplicity, efficiency & sustainability throughout
• Reduce excess & obsolete inventories, freight & warehousing costs
• Upgrade to latest versions of ERP & supply chain planning apps
Oracle Hardware - Managing Strategic Transition
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• Set expectations for all teams
– “You’re not that special”
• Plan all the changes required to the end to end process
• Implement global process ownership model
• Establish core implementation team structure
• Define weekly meetings to make decisions
• Develop escalation process
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Define New End-to-End Business and Alignment ModelFrom New Product Design to Delivery
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Ship to Fixed, Competitive Lead Times
Goal: 95% against initial shipping commitment
Product lead times: 5 days
After-market options: 5 days
Predictable and Fixed Lead Times
Deliver by Arrival Date
Standard or expedited
Predictable and Fixed Lead Times
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Varied FLTs:
Custom Configurations
Many X-Options
95% to Initial Commit
Assemble & Pick
Some exceptions
FLT By Product
Assemble to Order
Fixed Transport LTs
2010 20152005
Variable 5 to 50 Days Fixed 8 to 12 Days Reduced FLT to 5 Days
Fixed Lead Time Evolution
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From the source to the customerin the most efficient manner possible
4 PL Distribution Network
100% Direct Ship
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From: To:
100% Configured Systems / Orders
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Focus Supplier/Supply Chain Model – 2010
Distribution Center
SL8500 consolidation point
Internal Manufacturing (IM)
Sparc/Tape/High Storage
Tape/High Storage Supplier
X86/Low Storage
OEMs (x16 US, x11 EMEA)
Shipments from Three Distribution Centers
21 Major Final Assembly & Test Sites
100 Pick-up Locations Globally
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Internal Manufacturing (IM)
Tape/High Storage
SPARC Chip
X86/Low Storage
OEMs
Focus Supplier/Supply Chain Model – 2015
Elimination of Distribution Centers
5 Major Final Assembly & Test Sites
25 Pick-up Locations Globally
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•Daily pickups from supply points, globally•Direct shipment to end customers,
including international and domestic freight movement• In-transit freight visibility
From 4 Providers for: To 1 Global Provider for:
International airfreight movement
3 Distribution centers (US, NL, JP)
1 Consolidation center (US)
Domestic distribution centers
Global Logistics Capability
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• Global Planning by Demand Class
‒ Demand aggregated and forecast generated globally
‒ Global forecast provided to the supplier, no regional level plans
‒ Spreadsheet Based
‒ Many Version Disparities
• Model Suppliers as Inventory Organizations
‒ Isolate Forecast, Supply and Demand by Supplier
‒ Prevent consumption of common material across Suppliers
‒ Single Planning System for All Oracle HW
All Suppliers Expected to Provide Commitsto Forecast on a Weekly Basis
Supply Plan Evolution
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Robust & Flexible Value Chain
Supply Chain - It All Fits Together
StructureProduct
ForecastGlobal
Source/MFGFulfillment
TimesFixed Lead
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Marginal Stable Advanced Best Practice
Fragmented
Silo-Based
Processes
Internal Process,
Data Integration
Some Point
Capabilities
Integrated/Aligned
Value Chain
1 2 3 4
Limited Collaboration
Selective Improvements
Standardization, Foundational
Multi-EnterpriseOrchestration
Pe
rfo
rma
nc
e
Fragmented, Infrastructure & Processes
Standardized on Oracle ERP
Advanced Capabilities – Logistics, PLM
Complete IntegratedDemand, Supply & Product Processes
Value Chain TransformationFrom a Fragmented to Integrated Value Chain in 12 Months
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R O I 16.7% reduction in product lead time
9.8% reduction in headcount
63.2% reduction in excess, obsolete inventory
24% reduction in freight and warehousing
9.7% reduction in inventory
Competitive, 100% Configured systems, built to order
Focused supplier/supply chain model
100% Direct Ship to customer
Global logistics capabilities
Predictable, fixed lead times
Consistent supply chain, product Data
Improved Quality & higher Service Levels
Globalization & Standardization of processes
Greater Agility to respond to Change
Sun Transformation – Extreme Results in 12 Months ?????
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Integration of people, process, and technology
• Supply chain processes are more tightly integrated than ever before
• Training people on process and policy, and having a good measurement system is an ongoing requirement
SC transformation achieved within 12 months
• Requires executive commitment to direction, timescales and to minimize customizations
• Needs focus and mobilization across the organization
• “Rolling Thunder” system implementation aids velocity
Lesson Learned
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SUN Microsystems
XSIGO
ACME/TEKELEC
2010
MICROS
PILLAR2012
2013/2014
2015
2011
Multiple Complex Hardware Product Integrations
Supply Chain Products ExpandMajor HW Acquisitions
Simplified , Standardized & Optimized
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Current
Agile PLM | PIM Data Hub
Primavera
Projects
Customer Management
Oracle Siebel CRM | Oracle CRM On Demand | Customer Hub
Collaboration
Oracle Beehive
Order Mgmt / Quoting
Procurement Manufacturing
Finance & HR
Enterprise Resource Planning
Oracle E-Business Suite
Value Chain Planning Value Chain Execution
Demantra | Oracle VCP OTM/G-Log | Oracle EBS
Customer Service (My Oracle Support)
Oracle Siebel CRM | Oracle FMW
Governance, Risk & Compliance
Oracle GRC
Supply Chain Management
OBIEE | Hyperion
Business Intelligence /Enterprise Performance Mgmt
Product Lifecycle Mgmt
Project Portfolio Mgmt (PPM)
Partner Mgmt
Marketing
Sales
Master Data Mgmt
Web Conferencing
Instant Messaging
Workspaces
Project Accounting
Financials
HR Payroll
Contracts
Service Request Lifecycle
Configuration Mgmt
Knowledge & Communities
Health Checks & Diagnostics
CTO / Configurator
Goods and Services
E-Commerce
Advanced Pricing
Indirect Discrete Manufacturing
Sales & Marketing
Finance
Service
Risk Evaluation & Remediation
Controls & Policy Compliance
Direct Quality
Product Collaboration
Product Costing
Product Master Data Mgmt.
CAD Integration
Demand Planning
Supply Planning
Service Part Planning
Logistics & WMS
Global Trade Mgmt.
Field Service Execution
Oracle Applications Footprint