faculty staff assistance program fsap…promoting individual and organizational health new faculty...
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Faculty Staff Assistance Program
FSAP…Promoting Individual and Organizational Health
New Faculty OrientationSchool of Medicine
Paula G. Gomes, Psy.D., [email protected]
Matthew W. Norman, M.D.Psychiatric Consultant
Faculty Staff Assistance Program
Emory University / Emory Healthcare404-727-4328 or 404-727-WELL
Faculty Staff Assistance Program
•The Emory Wellness Center 1762 Clifton Road, Suite P1100•Emory Crawford Long Hospital Orr Building, 3rd Floor•Wesley Woods Campus
Health Center, 1st Floor•Grady Hospital Campus
Steiner Building, G24
Four Locations
Faculty Staff Assistance Program
Organizational Health
Health Promotion and Wellness
Behavioral Mental
Health
A Functional Model
Behavioral Mental Health Services
Confidential, Professional Assistance:
• Personal Counseling• External Referrals• Case Management• Critical Incident Stress
Debriefing• Leadership Referrals• Consultation
Call FSAP Before a Concern Becomes Call FSAP Before a Concern Becomes a Crisisa Crisis
Confidential Means Confidential
• Privileged Communication
• Protection by Law
New Client IssuesFY 04-05
Legal2% Other
1%
Work-Related28%
Medical/Physical Health15%
Psychological/Emotional
31%
Family/MaritalRelationship
18%
Alcohol/Drug Abuse/Dependence
3%
Financial2%
Organizational Dynamics…
Striving for Organizational Health
Organizational Dynamics is a systematic process designed to promote organizational health
Health Promotion & Wellness Services
• Wellness and Lifestyle Coachings• StressBreaks/Stress Management Programs• Work Life Balance Programs• Emory Family Resources• Health Fairs/Screenings/Flu Shot Clinics• Walking Groups and Programs• Lunch & Learn Programs/InfoStops• Weight Watchers @Emory• Freedom from Smoking Classes
FSAP Faculty/Physician Services
• Coaching Services• Effective Communication
Skills• Leadership Training and
Skills Support • Management of
Professional Legal Proceedings
• Individualized Wellness Plan - Strategies for Keeping You Healthy
Overview of Demands on Faculty/Physicians
Work Demands include:•Balancing patient and
organizational issues•Managed care and increased
regulatory standards of practice
•Workplace stress – responding to the physical, emotional, legal, and fiscal demands of healthcare
Overview of Demands on Faculty/Physicians
Personal Demands include:•Balancing work and family
concerns•Coping with life’s unexpected
challenges•Addressing personal
problems of depression, anxiety, substance abuse and addiction
Faculty/Physicians’ Wellness
Greatest Challenges Facing Emory Physicians•Financial pressures/decreased
reimbursements• Increased demand to see more patients•Limited time for effective problem solving•Malpractice issues•Complexities and innovations in
healthcare
Faculty/Physicians’ Wellness
• Challenges Can Lead to Stress• Types of Stressors
oPhysicaloPsychological/EmotionaloFamilialoSpiritualoSocialoOccupational
Faculty/Physicians’ Wellness
Behavioral and Emotional Reactions• Increased stress can lead to
unmanaged stress• Increased pressure to perform•Substance abuse and addiction•Depression; anger management issues•Guilt, anxiety; feelings of victimization
Faculty/Physicians’ Wellness
Behavioral and Emotional Reactions•Personal and professional
relationship challenges• Increased errors• Increased instances of poor
judgment•Lack of self-care
What Do You Mean by “Impaired” ?
Inability to care for patients with reasonable skill or safety as a consequence of:•The misuse or abuse of alcohol
or drugs•Mental or emotional illness•Burnout• Inappropriate behavior
Impairment and the Medical Professional
• 10-15% experience problems with alcohol, other drugs, or mental illness at some time during their lives.
• Studies among U.S. physicians have concluded that impairment of functioning due to chemical dependence alone affects from 8-12% (expected that prevalence is similar for other health care providers)
The Good News!
Prevention Strategies• Understand your risks• NEVER self prescribe• Stay involved in personally
meaningful activities• Accept your limitations
Recovery is Likely• 70 to 85 % achieve sustained
recovery• 70 % successful with 1st
attempt
FSAP Can HelpWhy Refer to FSAP?
• Help our patients• Help our colleagues• Help ourselves
Faculty Staff Assistance Program (7-4328)• Confidentiality and privileged
communication• Intervention coordination• Referral for assessment and treatment• All staff are licensed professionals
Final Thoughts
These are the duties of a physician:
First. . .to heal his mind and to give help to
himself before giving it to anyone else
Epitaph of Athenian Doctor, A.D. 2