Mobile application for field workforce

FarEye – Dispatch tool for service companies

Lets you schedule, dispatch and monitor job to mobile workers.

FarEye is the easiest mobile workforce management tool for companies. Online application to dispatch jobs to workers phone on the fly.

Map view to locate live location of workers and schedule jobs accordingly. Report of trips and analytics to understand the shortest route.

Real time job updates are provided to dispatcher and proof of completion by worker (location, signature and picture) are recorded.

Challenges faced by the organization

FarEye – Field Workforce Management

Features of the application

Benefits to Dispatcher, Manager and Worker

Implementation Process

AGENDA

The Problem addressed by FarEye & how FarEye solves it.

Difficult to get real time information from field worker

Difficult to verify proof of completion of job

Difficult to locate executive

Difficult to calculate worker efficiency

Difficult to optimize and increase performance

Difficult to choose nearest worker for the job

Difficult to monitor trips and travel route

FarEye – Painless Dispatch ‘n’ DeliveryFirst android based dispatch application

• Map view to see current location of executives

• Dispatch jobs to mobile workforce

• Live updates of job progress

• Proof of delivery sent back to online system

• Better control on the executives

• Accurate & timely information for better planning

FarEye is a dispatch tool for service companies for mobile workforce management

How it works ?Android, GPS, GPRS??

LIFECYCLE OF A JOB

It just works !!

Mobile App for field executive

Login screen to enter PIN and Password

Screen to add job /event

Check box to fill in type of job with small description

Job reporting screens

Capture as many details as required.

Add details of job and nature of work

Capture digital signature and option to attach 3 pictures.

Proof of JOB is a breeze with FarEye. Once a signature has been captured, it is automatically sent to the dispatcher. Take a photo and attach it to the job.

Executive’s exact location is captured.

Real time communication and updates from the field executives.

Real time accurate customer feedback score highly valuable for planning

Dispatcher gets details of Job Proof

Features of FarEye Optimizing operations

Live tracking: View the live location of all executives on a map and job status. Search the best executive for a job on basis of his location and pending tasks

Daily statistics summary of workers to improve productivity

FarEye helps you in optimization

Route Tracking:

Track the route taken by Field Executives for each job.

Job wise updates showing km travelled, time taken, halt for each job.

Customer’s exact location is captured. This way you can see exactly where most of the orders are jobs/calls are done.

Data to analyze and reduce operational expenses

FarEye gets transparency

Summary:

Provides you an analysis of the km travelled and time taken by the executive for the day.

List out halts/stoppage in the route.

Track Movement History Stalled History Activity status Location accuracy

Features of FarEye MIS Reports

Transactional report for a day– Useful tool for MIS and CRM team

Rider Summary report – Efficiency, Attempt and Success Rate

MIS and Reporting capabilities

Heat Map:

A graphical representation of the DENSITY of jobs done, over Google maps. This helps you in taking critical business decision like:

1. Deciding outdoor advertisement locations2. Placement of new branch3. Target audience, etc.

Features of FarEye

Smart Battery Use:

Keeps you updated with the battery level & low battery alarm shown to warn the worker.

FWM application

QR Code based encrypted login:

Allows the user to authenticate the application without typing even a single click.

Contact customer:

Place a call to the customer, send pre-defined template messages directly from the application.

Reports to see phone activity:

Provides you with Call logs, SMS logs and battery information of the worker.

INCREASE EFFICIENCY Reduce your fleet operating expenses by limiting out-of-route miles and calculate accurate estimated arrival times

SAVE TIME AND MONEY Reduce your fuel usage, minimize carbon emissions and enable drivers to anticipate on traffic congestion

IMPROVE CUSTOMER SATISFACTION & LOYALTYEnhance the customer experience with jobs tracking, lesser calls to reach customer.

GAIN MORE INSIGHTS Get more insights on location data essential for planning & NPS score stating customers feedback

Take the pain out of your processBenefits of FarEye

FarEye: Implementation Process

Easy Starting up – No SetupFarEye is a SAAS (Software as a Service) product, this means you don't need to worry about setting up servers or software, just login to the website and start using it today.

Easy App NavigationThe App is designed in a way that it requires minimal click to get started to use. Most userswill self-train or with the help of a small demo. Auto-upgrade on new release

Tech Work Bench – Android OSGone are the days of purchasing and installing expensive, specialized equipment. Modern smartphones are packed with technology - we put it all to good use! We currently supportusing Androids version 2.2 and above. Phone agnostic. Minimal Setup.

about the company

RoboticWares: A leader in technology and thought

Established in the year 2009, RoboticWares is one of the fastest growing technology solutions company in South Asia.

RoboticWares (P) Limited is ISO certified organization which is currently into 5th year of operations.

Office Locations• Bhubaneswar & New Delhi, India• California, US

• MIT awarded co-founder FarEye as Social innovator of the year

• Bengal Chamber of commerce and Industry awarded Young achiever’s award

• CII & DST rewarded the solution in I3 2013 national innovation challenge

• Nasscom recognized FarEye in Top 3 for ICT led social innovation by a corporate across the nation

Awards

22

Clients of FarEye

Clients of RoboticWares Partial list of brands who trusts’ us

Co-founder FarEye awarded Social Innovator of the year

In 2010, Technology Review announced the India TR35 list that recognizes the outstanding innovators under the age of 35 for their continuing work in India that has the highest impact locally and globally. Here they highlight innovators in India whose work is changing our world.

http://www.technologyreview.in/TR35/Profile.aspx?TRID=1047

Since 1999, the editors of Technology Review have honored the young innovators whose inventions and research were found most exciting; today that collection is the TR35, a list of technologists and scientists, all under the age of 35.

FarEye PR & News FarEye well-received in media

THE ECONOMIC TIMES 22-09-2011

THANK YOU.

For any related queriesKushal Nahata+91 88000 92561kushal@roboticwares.com