final documentation 001

8/2/2019 Final Documentation 001

1/49

Generic SMS Gateway for AtLink EVI

(Enterprise Voice Integration)

Instructor: Dr. K. Yue

Mentor: Dilhar De Silva, AtLink Communications Inc.

Capstone Team #6 Members:

Dang Nguyen

Huy DoTan Nguyen

Thang Nguyen


2/49

Spring 2007 Semester

April 7, 2007

Abstract

Short Message Service (SMS) has rapidly become the most cost effective technology for a

wide range of telecommunications applications. The most commonly used supporting

protocols for SMS applications are HTTP, SMTP and SMPP. These applications can send

message to mobile phones from different carriers in the background, thus increasing the

productivity of employees. AtLink Communications is the leading provider of Voice

Process Automation technology focusing on SMS applications to communicate with

mobile co-workers, customers at anytime anywhere to streamline their work.

This project aims to develop SMS web-based application which supports two-way SMS

using SMTP, HTTP and SMPP protocols, cover at least US and Europe. Especially the

application can change the binding to any gateway by changing binding parameters and

integrate with existing EVI Communication profiles. The application has been developed


3/49


4/49

Table of Contents

1 Introduction and Background ...........................................................................................1

2 Design and Implementation ...............................................................................................2

3 Evaluation of Solution ........................................................................................................8

4 Conclusions and future direction ....................................................................................10

5 References ..........................................................................................................................11

6 Appendices .........................................................................................................................12

Table of Figures

Figure 1 SMS Spot Application Architecture.....................................................................3

Figure 2 SMS Spot Use Case Diagram................................................................................5

Figure 3 Typical SMS system..............................................................................................16

Figure 4 Home Page.............................................................................................................17

Figure 5 Login Page.............................................................................................................17

Figure 6 Read Message Page...............................................................................................18

Figure 7 Send Page...............................................................................................................18

Figure 8 Personal Page........................................................................................................19

Figure 9 Other Service Page...............................................................................................19


5/49

Table of Tables

Table 1 Team members and Responsibilities....................................................................12

Table 2 List of SMS Gateway Providers............................................................................32

Table 3 Short list of SMS Gateway Providers..................................................................36

Table 4 Comparison of cost among SMS gateway providers..........................................37

Table 5 Comparison of minimum purchase requirements among SMS gateway

providers................................................................................................................................37

Table 6 Comparison of monthly usage requirement among SMS gateway providers.38

Table 7 Credit expire information among SMS Gateway providers.............................38

Table 8 Free SMS message information............................................................................38

Table 9 SIM card hosting information among SMS Gateway providers 39


6/49


7/49

1 Introduction and Background

AtLink Communications is the leading provider of Voice Process Automation technology.

By treating Voice Processes the same as a standard Business Process, AtLink customers

automate, manage and control their enterprise more effectively and efficiently than

previously possible. Currently, AtLink EVI (Enterprise Voice Integration) needs SMS

(Short Message Service) module to accommodate the immediate and future requirements

of customers. Therefore, AtLink has sponsored for team 6 of UH Clear Lake to develop

this module.

This project aims to develop SMS web-based application which supports two-way SMS

over the United States and Europe using SMTP, HTTP and SMPP protocols. In particular,

the application can change the binding to any gateway by changing binding parameters and

integrate with existing EVI Communication profiles. SMS messages are routed through

commercial SMS gateways. The application can select the optimal gateway for a SMS

message in real time and bind the input parameters accordingly. It is also can be integrated


8/49

- Evaluation of solution: This part tells about the solution by using Prototype

evaluation and the lessons learned from this project.

- Conclusion and Future directions: Conclude about project and its future

directions.

- References: List the sources of references.

- Appendices: Provide background information on how SMS system works; the

screenshot of our application and the criteria for evaluating a SMS gateway

provider and SMS Gateway Provider Research.

In conclusion, the team has successfully tested the application to send and receive

messages using HTTP, SMTP in the real environment and SMPP in the simulation

environment.

2 Design and Implementation

2.1 System Architecture


9/49

Web Service

+

My SQL

DatabaseEVI

Profile

Mail Server

SMS Center SMS Center SMS Center SMS Center

SMSC

Protocol 1

SMSC

Protocol 2SMSC

Protocol 3

SMSC

Protocol 4

HTTP/

HTTPS

SMS

Web Application

SMS

gateway

SMS

gateway

Development Part SMPP

Profile

Sessions

SMTP

Integrate to

Figure 1 SMS Spot Application Architecture

The application contains seven main components. Its functions are described as follows:


10/49

- Web Application: Running in the server-side, it handles requests from SMS users

for sending and receiving SMS message. Beside, the web application can get the

information from EVI profile or database, and then it decides the route and the

protocol that it uses to send the SMS message. This is the server side component to

be built by the project.

- SMS Gateway: an SMS gateway can be set up to handle the connections to the

SMSCs. To connect to an SMS gateway, you can use an SMSC protocol such as

SMPP, HTTP/HTTPS, email to SMS, etc.

- SMS Center: A SMS center (SMSC) is responsible for handling the SMS

operations of a wireless network. When an SMS message is sent from a mobile

phone, it will reach an SMS center first. The SMS center then forwards the SMS

message towards the destination.

- Mail Sever: Provide SMTP service to send SMS messages to the mail system of

the mobile phone carriers and a mailbox to receive the SMS message sent from


11/49

- Send SMS message

- Reply SMS message

The functions that will be performed by Administrator are:

- Login

- Create User

- Manage User

- Configure System

- Manage SMS Gateway Account

Register Create User

Manage User

Login


12/49

2.3 Relation Schema

The Database includes four tables to provide complete information to users and they are

stored in MySQL database management system.

- Message table: is identified by MessageID and contains information such as

messagetype, subject, content, sender, date and userID. This table is used to store

all the messages sent back and forth by users

- Contact table is identified by UserID and contains information such as Username,

password, firstname, lastname, address, homephone, cellphone and servprovider.

This table is used to store the contact or recipient information that user want to send

messages to.

- Group table is identified by userID, groupID and contains information such as

group name, description. This table is used to store group of contact or recipient

information that user want to send messages to.

G D il bl i id ifi d b ID ID Thi bl i d id


13/49

2.5 Technologies Used

The application has been developed by using AJAX for UI, JAVA as a development

language and Eclipse as a development environment and Microsoft Visio as an UML tool

for analysis & design specifications. Especially, we exported every functions of the

applications into Web services using JAXWS, which would be much easier for AtLink to

develop other new functions or change the user interfaces when needed.

2.6 Software Development Model

We used an iterative approach to development in concert with rapid prototyping. After

collecting requirements we started by developing the required functions and user interfaces

and showed them to Mr. Dilhar to give him idea of what the application would look like

and also helped us to refine the requirements by communicating in terms of the proposed

user interfaces. Through the discussion, we received feedback from Mr. Dilhar to make all

necessary changes to the application to provide needed features.

2 7 I l t ti I


14/49

3 Evaluation of Solution

3.1 Prototype Evaluation

We have developed successfully SMS application that satisfies all the requirements of

AtLink Communication Inc. During almost four months, we had to work hard to:

- Make clear the requirements from AtLink Communication Inc.

- Do the research on SMS technologies in details.

- Choose suitable SMS gateways for the application.

- Learn how to use tools in design and develop the application.

The result of our hard work is to deliver a user friendly, flexible to deploy and add new

features and easy to maintain SMS application which is able to

- Connect to any SMTP, HTTP and SMPP SMS gateways

- Change the binding dynamically to any gateway by changing binding parameters

- Support two-way SMS capabilities. It means that the application can send message

to mobile phone and receive message from mobile phone.


15/49

3.2 Lessons learned

This project was rather new to us in term of technologies and tools used to develop the

application. However, with the help of our instructor Dr. Yue and mentor Mr. Dilhar, we

have developed successfully the SMS application and we learned the following lessons:

- How to do the research and choose appropriate SMS gateway providers: We spent

so much time to search for SMS gateway providers and created a list of criteria to

decide which providers are suitable for our application. In the future, we can use

this technique to choose similar products or services

- Requirement Engineering: The requirements provided to us were in very high level.

However, with our prototype and test cases shown to our mentor Mr. Dilhar we

could capture the requirements and clearly defined the scope for the application.

Moreover, we get to know that we should think as customers to develop the

application.

- Project and Team Management: Even though we are good friends but each team


16/49

4 Conclusions and future direction

The SMS Spot application has been developed to allow users to send and receive SMS

messages. The application uses two SMS gateways which are ClickaTell SMS Gateway for

SMTP and HTTP/HTTPS protocols and Logica simulation gateway for SMPP protocol. It

can send and receive messages to and from mobile phone.

The application meets all the requirements required by AtLink Inc. However, to deploy

application, Atlink Inc. needs to buy enough credit to use SMPP protocol. We believe that,

with the real SMS gateway, the application will required a little or no modification to send

and receive SMS message.

In the future, the application can be added more services such as send/receive Voice

messages, Ring tone and pictures to mobile phone or do a schedule tasks or services based

on the users requirements.

We would like to thank to Dr. Yue and Mr. Dilharfor their advices to help us complete this

project successfully.


17/49

5 References

[1] AtLink Communications Inc. Retrieved 3/05/2007 from http://www.atlinkcom.com

[2] Short Message Service / SMS Tutorial. Retrieved 3/05/ 2007

http://www.developershome.com/sms/

[3] Clickatell SMS Gateway. Retrieved 3/05/2007 http://www.clickatell.com

[4] SMS2email. Retrieved 3/05/ 2007 http://www.sms2email.com

[5] MXtelecom. Retrieved 3/05/ 2007 http://www.mxtelecom.com

[6] SMS Forum. Retrieved 3/05/2007 http://www.smsforum.net

[7] Short message service. Retrieved 3/05/2007 http://en.wikipedia.org/wiki/Sms

[8] TCP/IP Suite. Retrieved 3/05/2007 http://www.protocols.com/pbook/tcpip9.htm

[9] Logica SMSC simulation software and documentation. Retrieved 3/05/2007

http://opensmpp.logica.com/CommonPart/Documentation/Document ation.htm

[10] ActiveXperts SMS and Pager Toolkit 4.1. Retrieved 3/05/ 2007

http://www.activexperts.com/activsms/sms/technical
http://www.atlinkcom.com/http://www.developershome.com/sms/http://www.clickatell.com/http://www.sms2email.com/http://www.mxtelecom.com/http://www.smsforum.net/http://var/www/apps/conversion/current/tmp/scratch31000/Shorthttp://www.protocols.com/pbook/tcpip9.htmhttp:/opensmpp.logica.com/CommonPart/Documentation/Documentation.htmhttp://opensmpp.logica.com/CommonPart/Documentation/Documentation.htmhttp://www.activexperts.com/activsms/sms/technical/http://www.developershome.com/sms/http://www.clickatell.com/http://www.sms2email.com/http://www.mxtelecom.com/http://www.smsforum.net/http://var/www/apps/conversion/current/tmp/scratch31000/Shorthttp://www.protocols.com/pbook/tcpip9.htmhttp:/opensmpp.logica.com/CommonPart/Documentation/Documentation.htmhttp://opensmpp.logica.com/CommonPart/Documentation/Documentation.htmhttp://opensmpp.logica.com/CommonPart/Documentation/Documentation.htmhttp://www.activexperts.com/activsms/sms/technical/http://www.atlinkcom.com/


18/49

6 Appendices

6.1 Appendix A Project Management and Team

Information

6.1.1 Team Roles and role assignments

The following table lists the team members, assigned roles and their responsibilities in the

project.

No Name Roles Responsibilities

1 Dang Nguyen Leader

- Co ordinate team members and contact withDr. Yue and mentor Dilhar.

- Define the project requirement and design theapplication.

- Design Database

- Coding application

2 Huy Do Member

- Define the project requirement and design theapplication.

- Design UI


19/49


20/49

6.2 Appendix B Major tasks and contributions

Team Leadership

Dang Nguyen (100%) Meeting scheduling, meeting minutes, task

assignment coordination, decide the solution

Huy Do (100%) Task discussion and make clear the requirement

Tan Nguyen (100%) Task discussion and make clear the requirement

Thang Nguyen (100%) Task discussion and make clear the requirement

Application creation and Maintenance

Dang Nguyen (100%) Create and develop application

Huy Do (100%) Created and maintained Web site

Tan Nguyen (100%) maintained Web site

Thang Nguyen (100%) maintained Web site

Database Design and Implementation

D N (100%) D ft d d t b d i i l t d d t b


21/49

Tan Nguyen (100%) prototype design, coding: register and create profile.

Thang Nguyen (100%) prototype design, HTML mockup, create test cases

and test the application

Documentation

Dang Nguyen (100%) comment

Huy Do (100%) comment

Tan Nguyen (100%) edited Coding standards

Thang Nguyen Drafted Coding Standards document

System Installation

Dang Nguyen (100%) Install SMS application

Huy Do (100%) Install SMS application

Tan Nguyen (100%) Install SMS application

Thang Nguyen (100%) Install and configure operating system, MySQL

database and Web server


22/49

SMS CenterSMS Center

SMS ApplicationSMS Application

Gateway

Gateway

Figure 3 Typical SMS system


23/49

6.4 Appendix D User Interfaces

6.2.1 Home Page

The following is the Home Page of the application, it provides overview of the application

and allows users to register, login, and manage profile.

Figure 4 Home Page

6.2.2 Login Page

The following is the Login Page of the application, it allows users to login to read


24/49

6.2.3 Read Message Page

When users login they can read the messages sent to them as the following:

Figure 6 Read Message Page

6.2.4 Send Page

When Users click on Compose button, the Send Page will appear as follows:


25/49

6.2.5 Personal Page

When Users click on Personal Profiles button, the Personal Information page will appear as

follows to allow users to manage their information:

Figure 8 Personal Page

6.2.6 Other services Page

When Users click on Personal Profiles button, the Other services page will appear as

follows but these services are still not implemented.


26/49

6.5 Appendix E Class Diagram

The Database includes four tables which are Message, Contact, Group and GroupDetail to

provide complete information to users and they are stored in MySQL database management

system.

tbl_Contact

PK ContactID

UserName

Password

FirstName

LastName

AddressCompany

tbl_ContactPhone

FK1 ContactID

PhoneNumber

Description

ServProvider

IsPrimary

IsExpose

tbl_ContactMail

FK1 ContactID

MailID

Description

IsPrimaryIsExpose

bl G D il

tbl_Message

PK MessageID

MessageType

Subject

Content

Date

Sender

FK1 ContactID


27/49

6.6 Appendix F SMS Gateway Provider Research

Based on the requirement of the project, we first pick up the providers that satisfy the

requirement of the project on this step. That means the providers have to support HTTP and

SMTP API and 2-way SMS messaging in US with an appropriate price. We firstly evaluate

each provider by four criteria: cost, coverage, protocols and 2-way SMS messaging.


28/49

Step 1: Collecting providers information

Here is the table that lists all providers of our research with their information in detail

URL to the SMS gateway

provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfaces

supported

2-way SMS

messaging:

SIM card

hosting

2-way SMS

messaging:

shared virtual

mobile number

(keyword

sharing)

2-way SMS

messaging:

dedicated

virtual

mobile

number

http://www.air2web.com/ ? Covers allmajor USwirelesscarriers andmore than 470wirelesscarriersworldwide.(Details)

HTTPS, SMTP,SMPP, SOAPand XML(Details)

? ? ?

Generic SMS Gateway for AtLink EVI Page 22 of 39

Copyright 2007 University of Houston Clear Lake Modification Date: 3/19/2012
http://www.air2web.com/http://www.air2web.com/contentgateway.phphttp://www.air2web.com/contentgateway.phphttp://www.air2web.com/http://www.air2web.com/contentgateway.phphttp://www.air2web.com/contentgateway.php


29/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfacessupported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual

mobile number(keyword

sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.clickatell.com/ 0.044 - 0.057 USDper creditBuying 500000 ormore credits: theprice is not availableand you need to

contact their staff.(Details)Sending one SMSmessage requires 0.8to 3 credits.(Details)

(Details) HTTP / HTTPS,SMTP (email toSMS), SMPP,XML, FTP andCOM Object(Details)

? ? Exclude USA(Details)


http://www.clickatell.com/http://www.clickatell.com/brochure/pricing.phphttp://www.clickatell.com/brochure/coverage/coverage.phphttp://www.clickatell.com/brochure/coverage/coverage.phphttp://www.clickatell.com/brochure/products/developer_solutions.phphttp://www.clickatell.com/brochure/2way_pricing.phphttp://www.clickatell.com/http://www.clickatell.com/brochure/pricing.phphttp://www.clickatell.com/brochure/coverage/coverage.phphttp://www.clickatell.com/brochure/coverage/coverage.phphttp://www.clickatell.com/brochure/products/developer_solutions.phphttp://www.clickatell.com/brochure/2way_pricing.php


30/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfacessupported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual


sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.sms2email.com/

Economy option:

$ 0.04 - $ 0.06 perSMS message

Standard option:$ 0.053 - $ 0.23 perSMS message

Premium (UK only)option:

$ 0.072 - $ 0.23 perSMS message

Premium (global)

option:

$ 0.1 - $ 0.29 perSMS message(Details)

(Details) HTTP / HTTPS,email to SMS,SMPP / SMPP(SSL)(Details)XML / SOAP

(Details)

Setup fee:$2950Monthly fee:$100(Details)

Free of chargefor all accountholders (10keywords)(Details 1,Details 2)

Setup fee:$2000PCM hostingcharge forinitial virtualmobile

number: $250Additionalcharge perextra virtualmobilenumber,PCM: $210 -$140(Details)


http://www.sms2email.com/http://www.sms2email.com/http://www.sms2email.com/site/smsprices.phphttp://www.sms2email.com/site/network_availability.htmhttp://www.sms2email.com/site/developerinfo.phphttp://www.sms2email.com/site/faq.php?faq_cat=24http://www.sms2email.com/site/howitworks6.phphttp://www.sms2email.com/site/smsprices.phphttp://www.sms2email.com/site/howitworks5.phphttp://www.sms2email.com/site/msisdn.phphttp://www.sms2email.com/http://www.sms2email.com/http://www.sms2email.com/site/smsprices.phphttp://www.sms2email.com/site/network_availability.htmhttp://www.sms2email.com/site/developerinfo.phphttp://www.sms2email.com/site/faq.php?faq_cat=24http://www.sms2email.com/site/howitworks6.phphttp://www.sms2email.com/site/smsprices.phphttp://www.sms2email.com/site/howitworks5.phphttp://www.sms2email.com/site/msisdn.php


31/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfaces

supported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual


sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.mysmsaddress.com/

For the

"International Bulk

(Excluding

Europe)" plan:0.013 USD per credit

For the "Bulk SMS

Europe" plan:0.03 USD per SMSmessage(Details)They provide otherSMS packages thatstart from a price of15 Euros. Thepricing informationis not availablewithout login.(Details)

(Details 1,details 2)

HTTP, SMPP(Details)

None. Butthey offer afree programthat you canuse to host aSIM card by

yourself.(Details)

Two-way SMSmessagingservices areavailable.(Details)

Two-waySMSmessagingservices areavailable.(Details)


http://www.mysmsaddress.com/http://www.mysmsaddress.com/http://www.mysmsaddress.com/index.jsp?KEY=OPT2http://www.mysmsaddress.com/index.jsp?KEY=PURCHASEhttp://www.mysmsaddress.com/index.jsp?KEY=NETWORKShttp://www.mysmsaddress.com/index.jsp?KEY=OPT2http://www.mysmsaddress.com/index.jsp?KEY=SERVICEShttp://www.mysmsaddress.com/index.jsp?KEY=OPT1http://www.mysmsaddress.com/index.jsp?KEY=OPT1http://www.mysmsaddress.com/index.jsp?KEY=OPT1http://www.mysmsaddress.com/http://www.mysmsaddress.com/http://www.mysmsaddress.com/index.jsp?KEY=OPT2http://www.mysmsaddress.com/index.jsp?KEY=PURCHASEhttp://www.mysmsaddress.com/index.jsp?KEY=NETWORKShttp://www.mysmsaddress.com/index.jsp?KEY=OPT2http://www.mysmsaddress.com/index.jsp?KEY=SERVICEShttp://www.mysmsaddress.com/index.jsp?KEY=OPT1http://www.mysmsaddress.com/index.jsp?KEY=OPT1http://www.mysmsaddress.com/index.jsp?KEY=OPT1


32/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfaces

supported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual


sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.mxtelecom.com/

0.08 - 0.14 USD perSMS message(Details)Additionalinternetworking feesare required to send

an SMS message tosome mobile networkoperators.(Details)To send SMSmessages to the US,you need a dedicatedshort code. Theservice pricing is notavailable on the website. You have tocontact their staff forthe details.(Details)

(Details) HTTP / HTTPS,SMPP, XML /SOAP(Details)

Setup fee:2000 USDMonthlyhosting fee:400 USD(Details)

Setup fee: 0 USDMonthly fee: 300USD(Details)

Setup fee:2000 USDMonthly feefor theservice: 600USD

Monthly feefor eachvirtual mobilenumber: 100 -4 USD(Details)


http://www.mxtelecom.com/http://www.mxtelecom.com/http://www.mxtelecom.com/uk/smsg/bulk/pricinghttp://www.mxtelecom.com/uk/smsg/bulk/coverage_table.jsp?locale=uk&newUk=truehttp://www.mxtelecom.com/us/smsg/bulk/pricinghttp://www.mxtelecom.com/uk/smsg/bulk/coverage_table.jsp?locale=uk&newUk=truehttp://www.mxtelecom.com/uk/tech/smshttp://www.mxtelecom.com/uk/smsg/receive/hostinghttp://www.mxtelecom.com/uk/smsg/receive/virtualmobilehttp://www.mxtelecom.com/uk/index.jsp?m=smsg/twowayhttp://www.mxtelecom.com/http://www.mxtelecom.com/http://www.mxtelecom.com/uk/smsg/bulk/pricinghttp://www.mxtelecom.com/uk/smsg/bulk/coverage_table.jsp?locale=uk&newUk=truehttp://www.mxtelecom.com/us/smsg/bulk/pricinghttp://www.mxtelecom.com/uk/smsg/bulk/coverage_table.jsp?locale=uk&newUk=truehttp://www.mxtelecom.com/uk/tech/smshttp://www.mxtelecom.com/uk/smsg/receive/hostinghttp://www.mxtelecom.com/uk/smsg/receive/virtualmobilehttp://www.mxtelecom.com/uk/index.jsp?m=smsg/twoway


33/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfaces

supported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual


sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.quios.com/ You need to contacttheir staff for thepricing information.(See "What are yourper message prices?"in the FAQ web

page.)

(Details) XML, SOAP,SMTP, SMPPIt is possible toconnect via VPN(IPSec) or SSL.(Details)

A 2-way SMS messaging service called "OneWorld One Number" is available. You have tocontact their staff for the details.(Details)


http://www.quios.com/http://www.quios.com/q500_faq.htmlhttp://www.quios.com/q500_coverage.htmlhttp://www.quios.com/q500_msg_gateway.htmlhttp://www.quios.com/q500_one_world.htmlhttp://www.quios.com/http://www.quios.com/q500_faq.htmlhttp://www.quios.com/q500_coverage.htmlhttp://www.quios.com/q500_msg_gateway.htmlhttp://www.quios.com/q500_one_world.html


34/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfaces

supported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual


sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.tm4b.com/ $0.02 - $0.014 percredit(Details)

(Details) HTTP, SMTP(Details)

No SIMhostingservice isprovided. Butyou can hostthe SIM cardby yourself ora third partyand forwardthe SMSmessagesreceived toTM4B'splatform totakeadvantage ofits keywordmanagementfeature.(Details)Annual cost:$199(Details)

UK mobilenumbers areavailable.

One dedicated

keyword with

an unlimited

number of sub-

keywords:

Annual cost: $80Using sub-

keywords under

the shared

"tm4b"

keyword:

Free of charge(Details 1, details2)

UK mobilenumbers areavailable.Annual cost:$799(Details 1,details 2)


http://www.tm4b.com/http://www.tm4b.com/sending-sms/message_pricing/?this_country=United%20Kingdomhttp://www.tm4b.com/sending-sms/message_routing.phphttp://www.tm4b.com/connectivity/http://www.tm4b.com/receiving-sms/pricing/plug_in.phphttp://www.tm4b.com/receiving-sms/pricing/http://www.tm4b.com/receiving-sms/pricing/http://www.tm4b.com/receiving-sms/pricing/uk-long-number.phphttp://www.tm4b.com/receiving-sms/pricing/uk-long-number.phphttp://www.tm4b.com/receiving-sms/pricing/http://www.tm4b.com/receiving-sms/pricing/uk-long-number.phphttp://www.tm4b.com/http://www.tm4b.com/sending-sms/message_pricing/?this_country=United%20Kingdomhttp://www.tm4b.com/sending-sms/message_routing.phphttp://www.tm4b.com/connectivity/http://www.tm4b.com/receiving-sms/pricing/plug_in.phphttp://www.tm4b.com/receiving-sms/pricing/http://www.tm4b.com/receiving-sms/pricing/http://www.tm4b.com/receiving-sms/pricing/uk-long-number.phphttp://www.tm4b.com/receiving-sms/pricing/uk-long-number.phphttp://www.tm4b.com/receiving-sms/pricing/http://www.tm4b.com/receiving-sms/pricing/uk-long-number.php


35/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfaces

supported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual


sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.kapow.co.uk/

0.085 - 0.05 perSMS messageBuying 100000 SMSmessages: the priceis not available andyou need to contacttheir staff.(Details)

Covers morethan 500mobilenetworks inmore than 200countries. Youneed to contacttheir staff forthe details.(See "Can Isend messagesabroad?" in theFAQ webpage)

HTTP, email toSMS, CSV(CommaSeparatedValues) fileupload via HTTPor email(Details)

? Setup fee: $100Monthly fee: $50(Details)

Setup fee:$1000Monthly fee:$100(Details)


http://www.kapow.co.uk/http://www.kapow.co.uk/prices.htmlhttp://www.kapow.co.uk/faq.htmlhttp://www.kapow.co.uk/services.htmlhttp://www.kapow.co.uk/prices.htmlhttp://www.kapow.co.uk/prices.htmlhttp://www.kapow.co.uk/http://www.kapow.co.uk/prices.htmlhttp://www.kapow.co.uk/faq.htmlhttp://www.kapow.co.uk/services.htmlhttp://www.kapow.co.uk/prices.htmlhttp://www.kapow.co.uk/prices.html


36/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfaces

supported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual


sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.smsitaly.com/ For the DefaultRouting profile:

$ 0.087 - $ 0.04 perSMS message(Details)Sending SMSmessages to somemobile networkoperators requiresadditionalinternetworking fees.Details can be foundat here.

(Details) HTTP, SMTP(email to SMS),ActiveX / COM,EMI / UCP(Details)

? Cost per keyword: 60USD per year(Details 1, details2)

?

http://www.smspoint.net/ For the SMS Basicoption:

$ 0.08 - $ 0.045 perSMS messageFor the SMS

Premium option:

$ 0.17 - $ 0.14 perSMS message(Details)

(Details) HTTP, XML(Details)

? ? ?

Generic SMS Gateway for AtLink EVI Page 30 of 39Copyright 2007 University of Houston Clear Lake Modification Date: 3/19/2012
http://www.smsitaly.com/http://www.smsitaly.com/eng/prices.asphttp://www.smsitaly.com/eng/coverage.asphttp://www.smsitaly.com/eng/coverage.asphttp://www.smsitaly.com/eng/datasheet.asphttp://www.smsitaly.com/eng/smsredirect.asphttp://www.smsitaly.com/eng/smsincoming.asphttp://www.smsitaly.com/eng/smsincoming.asphttp://www.smspoint.net/http://www.smspoint.net/en/services/net_sms/listino.htmlhttp://www.smspoint.net/en/services/net_sms/reti.htmlhttp://www.smspoint.net/en/services/gateway.htmlhttp://www.smsitaly.com/http://www.smsitaly.com/eng/prices.asphttp://www.smsitaly.com/eng/coverage.asphttp://www.smsitaly.com/eng/coverage.asphttp://www.smsitaly.com/eng/datasheet.asphttp://www.smsitaly.com/eng/smsredirect.asphttp://www.smsitaly.com/eng/smsincoming.asphttp://www.smsitaly.com/eng/smsincoming.asphttp://www.smspoint.net/http://www.smspoint.net/en/services/net_sms/listino.htmlhttp://www.smspoint.net/en/services/net_sms/reti.htmlhttp://www.smspoint.net/en/services/gateway.html


37/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfaces

supported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual


sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.smsxchange.com/

$ 0.007 - $ 0.0055per credit(Sending one SMSmessage requires 8 -30 credits.)(Details)

(Details) HTTP, email toSMS(Details)

The "Pricing"web pagestates that:Setup fee:US$100Monthlyhosting fee:US$100However, the"Info-on-Demand"web pagestates that:Setup fee:US$2000Monthlyhosting fee:US$50

Available. Butthe cost ofservice is notstated.(Details)

?

http://www.smsxchange.com/http://www.smsxchange.com/http://www.smsxchange.com/main/msg_pricing.asphttp://www.smsxchange.com/main/ww_coverage.asphttp://www.smsxchange.com/main/sms_delivery.asphttp://www.smsxchange.com/main/msg_pricing.asphttp://www.smsxchange.com/main/info_demand.asphttp://www.smsxchange.com/main/info_demand.asphttp://www.smsxchange.com/main/info_demand.asphttp://www.smsxchange.com/http://www.smsxchange.com/http://www.smsxchange.com/main/msg_pricing.asphttp://www.smsxchange.com/main/ww_coverage.asphttp://www.smsxchange.com/main/sms_delivery.asphttp://www.smsxchange.com/main/msg_pricing.asphttp://www.smsxchange.com/main/info_demand.asphttp://www.smsxchange.com/main/info_demand.asphttp://www.smsxchange.com/main/info_demand.asp


38/49


provider's web site

Cost for sending

SMS messages

Network

coverage

Protocols or

interfaces

supported

2-way SMS

messaging:

SIM cardhosting

2-way SMS

messaging:

shared virtual


sharing)

2-way SMS

messaging:

dedicated

virtualmobile

number

http://www.mblox.com/ ? Onlygeographicalcoverage isavailable on theweb site.

MSIP (mBloxSimple InterfaceProtocol),SMPP / SMPPover SSL andXML(Details)

? Two-way SMS messagingservice is available. The webpage does not state clearlywhether shared mobile numbersare available.(Details)(Geographical coverage)

http://www.commzgate.com/

? ? HTTP(Details)

? ? ?

http://www.smsgui.com/ US$ 0.16 - US$0.032 per SMSmessage(Details)

(Details) Email to SMS(Details)

? ? ?

Table 2 List of SMS Gateway Providers

http://www.mblox.com/http://www.mblox.com/mblox/products/geographical_coverage_mt.asphttp://www.mblox.com/mblox/products/geographical_coverage_mt.asphttp://www.mblox.com/mblox/technology/integration_interfaces.asphttp://www.mblox.com/mblox/products/mobile_originated.asphttp://www.mblox.com/mblox/products/geographical_coverage_mo.asphttp://www.commzgate.com/http://www.commzgate.com/http://www.commzgate.com/globalnetwork/http://www.smsgui.com/http://www.smsgui.com/coverage.phphttp://www.smsgui.com/coverage.phphttp://www.smsgui.com/features.php?link=email2sms.htmlhttp://www.mblox.com/http://www.mblox.com/mblox/products/geographical_coverage_mt.asphttp://www.mblox.com/mblox/products/geographical_coverage_mt.asphttp://www.mblox.com/mblox/technology/integration_interfaces.asphttp://www.mblox.com/mblox/products/mobile_originated.asphttp://www.mblox.com/mblox/products/geographical_coverage_mo.asphttp://www.commzgate.com/http://www.commzgate.com/http://www.commzgate.com/globalnetwork/http://www.smsgui.com/http://www.smsgui.com/coverage.phphttp://www.smsgui.com/coverage.phphttp://www.smsgui.com/features.php?link=email2sms.html


39/49

Step 2: Analyzing providers information

Generally speaking, every providers coverage includes the US and EU and the price of each provider is not much higher when compare

with the other. Thats why we dont put the cost and coverage criteria in the table below. We will analyze the cost in the second step of

evaluating provider.

Here is the table that shows the providers that we choose (not shading) and the providers that we eliminate (shading). We also mention

the reason why we dont choose this provider.


provider's web site

Protocols or

interfaces supported

2-way SMS

messaging

Status Description

http://www.air2web.com/ HTTPS, SMTP,SMPP, SOAP andXML(Details)

Support Chosen Quite famous. Although there is noinformation in their web site, wecan get information by directlycontacting with their staff.We are contacting with their staff

http://www.clickatell.com/ HTTP / HTTPS,

SMTP (email to SMS),SMPP, XML, FTP andCOM Object(Details)

Support Chosen All information is available in their

website

http://www.air2web.com/http://www.air2web.com/contentgateway.phphttp://www.clickatell.com/http://www.clickatell.com/brochure/products/developer_solutions.phphttp://www.air2web.com/http://www.air2web.com/contentgateway.phphttp://www.clickatell.com/http://www.clickatell.com/brochure/products/developer_solutions.php


40/49


provider's web site

Protocols or


2-way SMS

messaging

Status Description

http://www.sms2email.com/ HTTP / HTTPS, emailto SMS, SMPP / SMPP(SSL)(Details)XML / SOAP(Details)

Support Chosen All information is available in their website

http://www.mysmsaddress.com/ HTTP, SMPP(Details)

Support Chosen All information is available in their website

http://www.mxtelecom.com/ HTTP / HTTPS,

SMPP, XML / SOAP(Details)

Support Chosen All information is available in their

website

http://www.quios.com/ XML, SOAP, SMTP,SMPPIt is possible toconnect via VPN(IPSec) or SSL.(Details)

Support Eliminated No information in website andcant request the information fromthe staff.They dont reply our informationrequest.

http://www.tm4b.com/ HTTP, SMTP

(Details)

Support only UK Eliminated Not support 2-way SMS for US

http://www.sms2email.com/http://www.sms2email.com/site/developerinfo.phphttp://www.sms2email.com/site/faq.php?faq_cat=24http://www.mysmsaddress.com/http://www.mysmsaddress.com/index.jsp?KEY=SERVICEShttp://www.mxtelecom.com/http://www.mxtelecom.com/uk/tech/smshttp://www.quios.com/http://www.quios.com/q500_msg_gateway.htmlhttp://www.tm4b.com/http://www.tm4b.com/connectivity/http://www.sms2email.com/http://www.sms2email.com/site/developerinfo.phphttp://www.sms2email.com/site/faq.php?faq_cat=24http://www.mysmsaddress.com/http://www.mysmsaddress.com/index.jsp?KEY=SERVICEShttp://www.mxtelecom.com/http://www.mxtelecom.com/uk/tech/smshttp://www.quios.com/http://www.quios.com/q500_msg_gateway.htmlhttp://www.tm4b.com/http://www.tm4b.com/connectivity/


41/49


provider's web site

Protocols or


2-way SMS

messaging

Status Description

http://www.kapow.co.uk/ HTTP, email to SMS,CSV (CommaSeparated Values) fileupload via HTTP oremail(Details)

Not state Eliminated Not support SMPP

http://www.smsitaly.com/ HTTP, SMTP (emailto SMS), ActiveX /COM, EMI / UCP(Details)


http://www.smspoint.net/ HTTP, XML(Details)

Support Eliminated Not support SMPP

http://www.smsxchange.com/ HTTP, email to SMS(Details)


http://www.mblox.com/ MSIP (mBlox SimpleInterface Protocol),SMPP / SMPP overSSL and XML

(Details)

Not state Eliminated No information in website andcant request the information fromthe staff.They dont reply our information

request.

http://www.commzgate.com/ HTTP(Details)


http://www.smsgui.com/ Email to SMS(Details)

Not state Eliminated Not support SMPP and HTTP

http://www.kapow.co.uk/http://www.kapow.co.uk/services.htmlhttp://www.smsitaly.com/http://www.smsitaly.com/eng/datasheet.asphttp://www.smspoint.net/http://www.smspoint.net/en/services/gateway.htmlhttp://www.smsxchange.com/http://www.smsxchange.com/main/sms_delivery.asphttp://www.mblox.com/http://www.mblox.com/mblox/technology/integration_interfaces.asphttp://www.commzgate.com/http://www.commzgate.com/globalnetwork/http://www.smsgui.com/http://www.smsgui.com/features.php?link=email2sms.htmlhttp://www.kapow.co.uk/http://www.kapow.co.uk/services.htmlhttp://www.smsitaly.com/http://www.smsitaly.com/eng/datasheet.asphttp://www.smspoint.net/http://www.smspoint.net/en/services/gateway.htmlhttp://www.smsxchange.com/http://www.smsxchange.com/main/sms_delivery.asphttp://www.mblox.com/http://www.mblox.com/mblox/technology/integration_interfaces.asphttp://www.commzgate.com/http://www.commzgate.com/globalnetwork/http://www.smsgui.com/http://www.smsgui.com/features.php?link=email2sms.html


42/49

Table 3 Short list of SMS Gateway Providers



43/49

Step 3: Providers comparison

In this step, we will pick up about 3 providers that are most appropriate with our project.

We will concentrate on the cost, the supported 2-way SMS messaging, shortcode, and

service support in more details. We evaluate each provider in this step by these criteria:

cost for sending SMS message, minimum purchase requirement, monthly usage, 2-way

messaging, shortcode, and support service.

a. Cost

Cost includes cost for sending SMS message, minimum purchase requirement, monthly

usage, and message expire. Below is the detail information of the cost of each provider

Provider Cost for sending SMS messagesclickatell $ 0.044 - $ 0.057 per credit

$ 0.066 - $ 0.085 per message (in US)sms2email $ 0.053 - $ 0.230 per message (non

internetworked)$ 0.100 - $ 0.290 per message (fully

internetworked)mysmsaddress $ 0.013 per credit

$ 0.03 per messagemxtelecom $ 0.080 - $ 0.140 per message

bl C f S S d


44/49

Note: MySMSAddress provider seems to be inappropriate for our application because they

require so many credits and SMSs for minimum purchase requirement.

c. Monthly usage

Provider Monthly usage

clickatell 5000 credits for SMPP API ( $ 220 - $ 285)sms2email No informationmysmsaddress No information

mxtelecom No information

Table 6 Comparison of monthly usage requirement among SMS gateway providers

Note: Only Clickatell requires monthly usage for SMPP API

d. Will purchased credits or SMS messages expire?

Provider Will purchased credits or SMS messagesexpire?

clickatell 6 monthssms2email 1 month for Prepay option

12 months for Contracted option (rollovermessages)

1 month for Contracted option (expiringmessages)

mysmsaddress No informationmxtelecom 1 months

Table 7 Credit expire information among SMS Gateway providers


45/49

f. Support 2-way SMS messaging

For 2-way messaging in the USA, Clickatell requires the rental of a shortcode.

Provider 2-way SMS messaging: SIM card hosting

clickatell No informationsms2email Setup fee: $2950

Monthly fee: $100

mysmsaddress No informationmxtelecom Setup fee: 2000 USD

Monthly fee: 400 USD

Table 9 SIM card hosting information among SMS Gateway providers

Provider 2-way SMS messaging: dedicated virtual mobile

number

clickatell Not support for USsms2email Setup fee: $2000

PCM hosting charge for initial virtual mobilenumber: $250. Additional charge per extra virtualmobile number PCM: $210 - $140

mysmsaddress Support but no information about the pricemxtelecom Setup fee: $ 2000

Monthly fee for the service: $ 600

Monthly fee for each virtual mobile number: $ 100- 4


46/49

All shortcodes in the USA are obtained through a central body. This body charges a

monthly rental fee, which is included in the above pricing.

With Clickatell, if you have already obtained your own shortcode, then you may

qualify for a monthly discount of $480 for a random shortcode, or $950 for a

selectedshortcode.

With other providers, we dont find the information about shortcode. You should

contact with their staff to get this information.

Provider Short code for SMS reverse billing / premium

SMS

clickatell USA short code:Setup fee: $ 2200

Monthly fee: $ 750 - $ 1300Switching fee: 1/3 credit per inbound SMS

messagesms2email No informationmysmsaddress USA short code:

Setup fee: ?Monthly fee: ?Switching fee: ?

mxtelecom USA short code:Setup fee: ?Monthly fee: ?


47/49

Step 4: Chosen SMS Gateway provider

We will eliminate some providers in this step based on the information that weanalyze above.

Provider Statusair2web Waitingclickatell Chosensms2email Chosen

mysmsaddress Eliminatedmxtelecom Chosen

Table 14 Chosen SMS Gateway providers

Note:

Air2Web is eliminated because we have no information about the price of their

service. We are trying to contact with Air2Web to find more information about

them and hope that we can find one more appropriate provider for our project

MySMSAdress is eliminated because they require buying so many credits and

messages for the minimum purchase.


48/49

They only support HTTP, SMS to email and email to SMS. Our application can use

the protocols that they support to send and receive messages.

Here is the table that lists some US providers with their information in details


49/49

URL to the SMS

gateway

provider's website

Cost for sending

SMS messages

Monthly minimum

usage requirements

Network

coverage

Protocols or

interfaces

supported

API

documents

Number of

free SMS

messages orcredits

www.T-mobile.com

Messages arecharged $0.10 permessage in oroutbound. Anddepend on post-paidor pre-paid(Detail)

Any 400 messages$4.99 per month

Any 1000 messages$9.99 per month

Unlimited messages$14.99 per month(Detail)

? SMS, MMS, Emailto SMS([email protected])(Detail)

? None

http://www.cingular.com

Send and receivemessages at $0.10per message with nomonthly charge. Or,you can sign up for amore economicalText Messagingpackage.

$0.20 to send aninternationalmessage

None US and morethan 65 countriesworldwide(Detail)

Get vital informationand tools to help youadd messagingcapabilities to yourwireless applications.These include SMS,MMS, WAP Pushand e-mail.

(Detail)

Available fordownloadwith accountdeveloperregistration.If you donthave account,you just have

little APIinformation(Detail)

?

Table 15 US SMS Gateway Providers

http://www.t-mobile.com/http://www.t-mobile.com/http://wiki.howardforums.com/index.php/T-Mobile_Messaginghttps://www.t-mobile.com/shop/addons/services/TzonesDetail.aspx?tp=Svc_Tab_TZones&tsp=Svc_Sub_Messaging&tssp=Svc_Sub_TextMessaging&oscid=4CD51BA7-B5AF-4AB2-85E0-50EC0AF141F9mailto:[email protected]:[email protected]:[email protected]:[email protected]://wiki.howardforums.com/index.php/T-Mobile_Messaginghttp://www.cingular.com/http://www.cingular.com/http://www.cingular.com/media/text_messaging_purchasehttp://www.cingular.com/media/text_messaging_purchasehttp://www.cingular.com/media/text_messaging_internationalhttp://developer.cingular.com/developer/technologies/messaging/http://developer.cingular.com/developer/technologies/messaging/http://www.t-mobile.com/http://www.t-mobile.com/http://wiki.howardforums.com/index.php/T-Mobile_Messaginghttps://www.t-mobile.com/shop/addons/services/TzonesDetail.aspx?tp=Svc_Tab_TZones&tsp=Svc_Sub_Messaging&tssp=Svc_Sub_TextMessaging&oscid=4CD51BA7-B5AF-4AB2-85E0-50EC0AF141F9mailto:[email protected]:[email protected]://wiki.howardforums.com/index.php/T-Mobile_Messaginghttp://www.cingular.com/http://www.cingular.com/http://www.cingular.com/media/text_messaging_purchasehttp://www.cingular.com/media/text_messaging_purchasehttp://www.cingular.com/media/text_messaging_internationalhttp://developer.cingular.com/developer/technologies/messaging/http://developer.cingular.com/developer/technologies/messaging/

final documentation 001

Documents