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Page 1: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Financial Services Sector in Turkey

1

October 2017

Page 2: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

2

Glossary of Terms

Acronym Definition

ATM Automated Teller Machine

AUM Assets Under Management

BIST Borsa Istanbul

BKM Interbank Card Center

BRSA Banking Regulation and Supervision Agency

CAGR Compound Annual Growth Rate

CAR Capital Adequacy Ratio

CBRT Central Bank of the Republic of Turkey

CEO Chief Executive Officer

CMB Capital Markets Board of Turkey

CRD Capital Requirements Directive

EBRDEuropean Bank of Reconstruction and

Development

EGM Pension Monitoring Center

EIU Economist Intelligence Unit

EU European Union

FCI Factors Chain International

FDI Foreign Direct Investment

FİDER Turkish Leasing Agency

GDP Gross Domestic Product

HATMER Life Insurance Information and Monitoring Center

Acronym Definition

HAYMERInsurance Claims Follow-up and Monitoring

System

IMF International Monetary Fund

N/D No Data

NPL Non-Performing Loan

O/N Overnight

OECDOrganization for Economic Cooperation and

Development

Q Quarter

ROA Return on Assets

ROE Return on Equity

SAGMERHealth Insurance Information and Monitoring

Center

SME Small and Medium Enterprises

TBB Turkish Bank Association

TL Turkish Lira

TSRB Insurance Association of Turkey

TCMA Turkish Capital Markets Association

Page 3: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

3

Table of Contents

Executive Summary 4

A. An Overview of Turkish Financial Industry 5-8

B. Banking and Financial Intermediary 9-39

i. Banking

ii. Financial Leasing

iii. Factoring

iv. Financing

v. Asset Management

vi. Payment Institutions and Electronic Money

Institutions

C. Capital Markets 40-55

i. Brokerage

ii. Portfolio Management

iii. Investment Trusts

iv. Funds

v. Infrastructure Providers

D. Insurance 56-69

i. Non-Life Insurance

ii. Life Insurance and Pensions

E. Turkey’s Competitive Landscape 70-83

Page 4: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

The Turkish financial sector proved resilient during the global

financial turmoil in 2009 as well as the ensuing economic crisis

thanks to the regulatory reforms and structural overhaul that the

government implemented in the wake of the country’s own

financial meltdown in the early 2000’s. In fact, the reforms in the

sector boosted investor confidence so much that financial services

has become the preferred sector for FDI, attracting USD 49.6 billion

during the past 15 years.

Banking dominates the Turkish financial sector, accounting for over

70 percent of overall financial services, while insurance services and

other financial activities also show significant growth potential.

There are 52 banks in Turkey (34 deposit banks, 13 development

and investment banks, 5 participation banks). Out 52 banks, 21

hold significant foreign capital (30% of total assets are held by

foreign investors).

An expanding loan base and favorable liquidity conditions

contribute to the healthy growth of Turkey’s financial services. The

sector enjoys a leading position in the world with an ever-growing

asset size and strong equity structure protecting it against shocks

that may arise from loans or turbulent market conditions.

The Turkish insurance market is still underpenetrated (1.5% of

GDP) compared to peer countries and will provide significant

potential as new insurers set up shop and acquire a share of the

relatively untapped Turkish market. Turkey has seen strong

economic growth fueled in part by a young and dynamic population

that is increasingly in need of financial products and services.

4

Executive Summary

A key driver of the Turkish financial sector has been its robust

economy with a bright future. Over the past 14 years, Turkish

economy has been growing with an average annual real GDP

growth rate of approximately 5.6 per cent and the growth

momentum is expected to continue. Turkey’s sizeable and

diversified economy has achieved remarkable growth and

became 13th largest economy in the world as of 2016.

Turkey’s economic growth has resulted in income growth and

a growing robust middle class with increasing purchasing

power.

As Turkish economy has expanded, it has integrated with the

global economy with a staggering increase in its volume of

international transactions. Such developments have further

stimulated economic activity, thus expanded financial

activities.

Turkey has also set specific economic targets to achieve by

2023, the centennial of the Republic. One of these targets is to

transform Istanbul into a prominent financial center. Turkey’s

large and young population, qualified labor force and rapidly

developing markets along with its geo-strategic location

makes Istanbul an ideal candidate for an international financial

hub. Since, the government launched the project for Istanbul

Financial Center, Istanbul has rapidly made progress and is now

considered among emerging financial centers in the world.

Page 5: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

1982-2000 2001-2006

Personal Pension Savings and Investment System Law

Banking Act, Law No. 5411

Regulation on Measurement and Evaluation of Capital Adequacy of Banks

Mortgage Law, Official Gazette No. 26454

Implementation of Basel II standards in Turkey

Record profitability of the banking sector in Turkey

Law No. 6361 regarding Financial Leasing, Factoring and Financial Institutions

Establishment of Insurance Information and Monitoring Center - TRAMER, SAGMER, HATMER, HAYMER

All local or foreign insurance , reinsurance and pension companies operating in Turkey are members of the Insurance Association of Turkey

New Capital Market Law No. 6362

2007-2012 2013-…

Capital Market Law

Istanbul Stock Exchange (ISE) Market opens

Banking Regulation And Supervision Agency (BRSA) founded

Consolidation of the Market from 100 Banks to 49 Banks

Takasbank is Authorized by CMB as the National Numbering Agency of Turkey

Start of internet banking services

Source: BRSA, CMB

Milestones of Turkey’s Financial Services Industry

Restructuring of Istanbul Stock Exchange and Establishment of BorsaIstanbul A.Ş.

Implementation of Basel III standards in Turkey

State-owned banks opened up participation banks

New regulatory framework for Payment and Electronic Money Institutions

Electronic Fund Trading Platform of Turkey (TEFAS) began to operate

A. Overview of the Financial Services Sector

Page 6: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

6

Turkish financial sector, led by banking, has been rapidly growing while attracting tremendous amount

of foreign direct investment (FDI)…

1.130

4.211

2008 2009 2010 2011 2012 2013 2014 2015 2016

Banking

Central Bank

Insurance and Private Pension

Other

Asset Size of Turkey’s Financial Sector (TL Billion)

CAGR

18%

3.1

TOTAL:

$49.6

Billion

FDI Flows into Turkish Financial Sector

(Cumulative Value in $ Billion, 2002-2016)

Banking:

38.7

Others*

Source: CBRT, BRSA, TCMA, IAT, CBRT, AFI, BIST

USD/TL as of 31.12.2016: 3.52

*Activities of Holding Companies and Other Activities Auxiliary to Financial Services

CAGR

2008-2016

Share

2016

Banking 18 66

Central Bank 21 13

Insurance & Pension 21 3

Other 14 18

Other includes: BIST capitalization, securities, consumer finance, real estate

investments, investment trusts, asset management and venture capital investment

trust assets

Page 7: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

2,2

2,6

2003-2009 2010-2016

Value ($ Billion)

Turkish financial sector has been a magnet attracting significant amount of FDI..

Source: FDI Market, E&Y

“The Turkish banking industry is highly developed and

competitive, in our segment in particular. Returns are

important but for us the importance is mainly in its growth

potential, the strategic location and export potential"

Sipko Schat

Executive board member responsible,

Commercial banking, Rabobank.

Rabobank obtained banking license from Turkish authorities in 2013

with an initial capital investment of $300 million.

Oliver Bäte,

Member of the board of management of Allianz SE.

Allianz acquired 94% of YapıKredi Sigorta’s shares for USD 880 million and 80% of YapıKredi

Bank’s pension business, YapıKredi Emeklilik, in March 2013.

“Turkey is one of the fastest growing insurance markets

worldwide, supported by a robust economic outlook and a

large, young population. The transaction with Yapı Kredi is a

unique opportunity to move into a market-leading position

in one of Europe’s key growth markets which is also an

important bridge between Europe and Middle East/Central

Asia. This transaction fits perfectly into Allianz’s strategy to

use bolt-on acquisitions to strengthen its position in growth

markets.”

63

77

2003-2009 2010-2016

Number

23

19

2003-2009 2010-2016

Value ($ Billion)

69 67

2003-2009 2010-2016

Number

Greenfield FDI projects in Financial Services M&As by foreign companies in Financial Services

Page 8: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Turkey’s foreign trade in financial & insurance services has significantly increased in recent years..

2.4

4.9

0

1

2

3

4

5

6

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Export Import

Turkey’s Foreign Trade in Financial & Insurance Services

($ Billion)

Source: CBRT

1.6

2.6

0

0,5

1

1,5

2

2,5

3

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Export Import

Turkey’s Foreign Trade in Insurance & Pension Services

($ Billion)

0.8

2.3

0

0,5

1

1,5

2

2,5

3

2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Export Import

Turkey’s Foreign Trade in Financial Services

($ Billion)

Page 9: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

B. Banking and Financial Intermediary

i. Banking

ii. Financial Leasing

iii. Factoring

iv. Financing

v. Asset Management

vi. Payment Institutions

vii. Electronic Money Institutions

Page 10: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

296

166

164

38

105

67

56

6

Assets/GDP

Loans/GDP

Deposits/GDP

Housing

Loans/GDP

EA

Turkey

• After the crisis in 2001, the Turkish banking sector was restructured

and became one of the strongests in Europe.

• Turkey enjoys strong asset growth with a stunning CAGR 19%, with a

remarkable increase in the total assets to GDP ratio from 63% in 2005

to 105% in 2016. Despite that, Turkish banking sector is still

unsaturated when compared with the Euro Area.

• State-owned bank Ziraat is the leader in terms of total assets with TL

357 billion, followed by İş Bank with TL 312 billion.

The banking sector’s asset size grew to more than TL 2.7 trillion in 2016.

Total Asset Size for the Banking Sector in TurkeyBanking sector – comparison with Euro Area

(2015)

Source: TBB, BRSA, Eurostat, ECB

• Non-consolidated balance sheet

USD/TL as of 31.12.2016: 3.52

40

7

2.7

31

0%

40%

80%

120%

0

500

1000

1500

2000

2500

Total Assets (TL Billion) Total Assets/GDP (%, RHS)

253

271

284

312

357

0 100 200 300 400

YapıKredi Bank

Akbank

Garanti Bank

İş Bank

Ziraat Bank

Top 5 Turkish Banks by Asset Size 2016

(TL Billion)

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.B

an

kin

g a

nd

Fin

an

cia

l Inte

rme

dia

ry

Page 11: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

• Islamic banking operations in Turkey started in mid 1980’s under the name of «Special Finance Houses». In 2005, these institutions were

renamed as «Participation Banks» and allowed to conduct banking activities in compliance with Islamic principles. Today there are five

participation banks operating in Turkey.

• The total asset size of participation banks was more than TL 132 billion by the end of 2016, growing at an impressive CAGR of 27% since

2005. The share of participation banks in banking sector assets increased from 2.4 % in 2005 to 4.9% in 2016.

The total asset size of participation banks was more than TL 132 billion as of end 2016…

10

13

3

2,4%

4,9%

-1%

0%

1%

2%

3%

4%

5%

0

20

40

60

80

100

120

140

Participation Bank Asset Size (TL Billion)

Participation Banks' Asset/Total Assets (RHS)

Asset Growth of Participation Banks

6

84

4,2%

4,8%

0%

1%

2%

3%

4%

5%

6%

0

20

40

60

80

100

Total Loans (TL Billion) Participation Banks' Loan/Total Loan (RHS)

Source: TKBB

USD/TL as of 31.12.2016: 3.52

Lending Growth of Participation Banks

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 12: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

38% 34%

58%

37%

4%

29%

0%

20%

40%

60%

80%

100%

2004 2016

State Private Turkish Shareholders Foreign Shareholders

Through the years, Turkish banking sector has attracted many foreign investors..

Distribution of Banking Assets by Ownership • As of end 2016, 34% of the banking assets were owned by

public banks, 37% by private banks, 29% by foreign banks.

• The share of foreign banks in total assets increased from

just 4% in 2004 to 29% in 2016 while the share of state

owned bank decreased to 34% from 38%.

• As of June 2017, there are 52 banks in Turkey. There are a

total of 34 savings banks, 13 development and investment

banks and 5 participation banks.

• 5 of the deposit banks are state owned banks, namely,

Ziraat Bankası, Halk Bankası, Vakıflar Bankası, Adabank and

Birleşik Fon Bankası.

• Additionally, there are 4 state owned development and

investment banks: İlbank, Takasbank (Istanbul Settlement

and Custody Bank Inc.), Türk Eximbank and Development

Bank of Turkey.

Source: BRSA

34

13

5

Deposit

Participation

Development &

Investment

52

Type of Banks, June 2017

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 13: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

While Turkish banking sector has been growing at full speed, it has also diversified its funding

sources..

Source: BRSA

USD/TL as of 31.12.2016: 3.52

62%53%

11%

15%

6%

6%

0%4%

15%11%

6%10%

2004 Dec-2016

Other Liabilities

Shareholder's Equity

Securities Issued

Money Market

Banks

Deposits

99

1.734

191

1.453

306

2.731

2004 Dec-2016

Loans

Deposits

Assets

Banking Sector Growth (TL Billion) Liabilities of Turkish Banks

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 14: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Loans have performed double-digit growth rates over the past decade..

Development of Non-Cash and Cash Loans (TL Billion)

0

400

800

1.200

1.600

2.000

Cash Loans Non-cash Loans

• Cash and non-cash loans increased at a rate of CAGR 22% from 2006 to 2016. Non-cash loans surpassed TL 550 billion as of end

2016, while cash loans were more than TL 1,700 billion.

• SMEs are the backbone of the Turkish economy. Turkish banks started funding SMEs at an increased rate from 2006. Total SME loan

amounts increased at a CAGR of 22% during this period with more than TL 420 billion in 2016.

CAGR

22%

0

50

100

150

200

250

300

350

400

Total Loans Extended to Medium Size Enterprises

Total Loans Extended to Micro Enterprises

Total Loans Extended to Small Enterprises

Total SME Loans

Source: BRSA, Note: SME is defined by BRSA as an entity that employs less than 250 workers and has USD

40 million or less total net sales or balance sheet size

USD/TL as of 31.12.2016: 3.52

CAGR

22%

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 15: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

New products offered by banks increased the amount of consumer loans...

0

50

100

150

200

250

300

350

400

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Vehicle Loans

Credit Card Risk

Consumer & other Loans

Mortgage Loans

Consumer Loan Breakdown by Type of Loan (TL Billion)

Source: BRSA

USD/TL as of 31.12.2016: 3.52

• Total consumer loans increased substantially with a CAGR of 23% from 2005 to 2016 exceeding TL 418 billion.

• The increase in different loan product categories offered by banks supported the increase in consumer loans. Within this scope, the

introduction of mortgage loans, which constitute more than 39% of total consumer loans, reached to more than TL 160 billion with a

CAGR of 26% from 2005 to 2016.

CAGR

22%

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 16: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Banks’ improved risk management keeps the NPL ratio around 3%, well-positioned vis-à-vis peer

economies..

• Turkish banks have been barely affected by the global economic crisis of 2009, and were able to maintain low levels of NPL ratios.

The NPL ratio of Turkish banks was 3.2% as of end 2016. The main reason for this level was the comprehensive risk management

framework applied by the banks.

6,0%

5,3%

3,2%

0%

2%

4%

6%

Non-Performing Loans (NPL) Ratio

Source: BRSA, IMF

NPL Ratio: Non-Performing Loans/Total Loans

10,0

9,4

9,2

7,4

4,8

4,0

3,8

3,2

2,9

2,9

2,2

0 2 4 6 8 10

Romania

Russia

India

Hungary

Czech Rep.

Poland

Brazil

Turkey

South Africa

Indonesia

Mexico

NPL (%), 2016

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 17: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

• The strong growth in the Turkish banking sector was also reflected in its profits exceeding TL 38 billion in 2016.

• The total interest income, which includes interest received from loans given, interest received from required reserves, interest receivedfrom other banks and interest received from money market transactions increased over TL 195 billion.

• The banking sector not only benefits from increased income from interest but also from fees collected from other banking activities. Theshare from fees, commissions and banking services is around 12%

85

19

5

44

10

3

-6,7

-23

20

38

-30

-10

10

30

50

70

90

110

130

150

170

190

2009 2010 2011 2012 2013 2014 2015 2016

Interest Income Interest Expense

Non-Interest Income (Expense) Net Profit (RHS)

The solid capital structure of Turkish banks allowed the sector to enjoy high profits…

12

%

12

%

12

%

12

%

13

%

14

% 14

%

13

%

15

%

14

%

10

%

12

%

4%

6%

8%

10%

12%

14%

16%

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Fees, Commissions and Banking Services Income/Total Income

(Percentage)

Source: BRSA

USD/TL as of 31.12.2016: 3.52

Banking Sector Profit ( TL Billion)

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 18: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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The sector grew as a result of its strong asset quality and was able to maintain high profits…

0,2%

0,4%

0,4%

0,8%

1,4%

2,0%

Russia

UK

USA

Poland

Czech Rep

Turkey

ROA Country Comparison, 2016

Source: IMF Financial Soundness Indicators

• The Turkish banking sector’s return on asset (ROA) ratio was stronger than that of banks in major financial centers as well as EasternEuropean countries. In 2016, ROA was 2.0% in Turkey.

• Moreover, return on equity was, again, well above that of the USA and Europe with 17.5% in 2016.

1,8%

3,2%

5,6%

9,0%

17,4%

17,5%

Russia

USA

UK

Poland

Czech Rep

Turkey

ROE Country Comparison, 2016

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 19: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Turkey’s growing banking sector also resulted in the increase in the number of bank branches.

Total Number of Bank Branches in Turkey Including Foreign Branches

(2006-2016)

7.204

11.747

20,9

18,0

17

18

18

19

19

20

20

21

21

7.000

8.000

9.000

10.000

11.000

12.000

13.000

20

06

20

07

20

08

20

09

20

10

20

11

20

12

20

13

20

14

20

15

20

16

# of Branch Employee per Branch (RHS)

Source: BRSA, BKM

• The total number of branches increased at a CAGR of 5%

between 2006 and 2016.

• The highest number of branches belongs to commercial

banks, followed by participation banks and development

banks.

• The per branch employee number decreased as a result

of the increasing trend towards centralization of branch

operations as well as the increase in automated

functions, mobile and internet banking.

21.970

48.421

0

10.000

20.000

30.000

40.000

50.000

60.000

2008 2009 2010 2011 2012 2013 2014 2015 2016

Development of Cashpoints (ATMs) in Turkey

(2008-2016)• The development of the banking sector over recent

years has affected the usage of cashpoints. As of end

2016, there were a total of 48,421 ATM cashpoints in

Turkey.

• Between 2008 and 2016, the number of ATMs grew at a

CAGR of 11%.

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 20: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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Banks also started focusing on alternative technologies that provide low cost and faster

transaction services.

0

500

1.000

1.500

2.000

2.500

3.000

3.500

4.000

2008 2009 2010 2011 2012 2013 2014 2015 2016

Cash Transfers

Investments

Payments

Credit Cards

Other

0

200

400

600

800

1.000

1.200

2011 2012 2013 2014 2015 2016

Cash Transfers

Investments

Credit Cards

Payments

Other

Internet Banking Transaction Volumes

( TL Billion)

Source: TBB

USD/TL average for 2016: 3.02

• The internet banking transaction value increased CAGR 22% between 2008 and 2016. Cash transfers had the lions’ share in total

internet banking transactions with 72% and increased impressively by a CAGR of 24% from 2008 to 2016. Notwithstanding the large

share from cash transfers, the fastest growth was observed in payments with a staggering growth performance of 32% CAGR.

• The mobile banking transaction values rose hundredfold since 2011 with CAGR of 145% and exceeded TL 1 trillion in 2016. It is

noteworthy to mention the development of mobile phone users and the number of 3G/4G LTE phone subscribers. In 2016, the

number of mobile banking users increased by 58% exceeding 19 million. 4G LTE service was launched by all operators in April 2016.

Mobile Banking Transaction Volumes

( TL Million)

Ba

nk

ing

an

d F

ina

nc

ial In

term

ed

iary

BankingFinancial Leasing

Factoring Financing Asset Man.Payment

Inst.E-Money

Inst.

Page 21: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Transactions for both credit and debit cards have increased significantly…

0

10

20

30

40

50

60

70

0

100

200

300

400

500

600

700

2009 2010 2011 2012 2013 2014 2015 2016

Transaction Volume (TL Billion)

Total Number of Credit Cards (Million, RHS)

Development of Credit Cards and Transaction Volume

(2008-2016)• Turkey’s vibrant and growing economy had a positive impact

on the development of credit and debit cards, providing

significant potential for banks.

• The number of credit cards in Turkey increased at a CAGR of

4% between 2008 and 2016. And, a staggering CAGR of 16%

was realized during this time in transaction volume reaching

TL 601 billion in 2016.

• The rapid development was also observed for debit cards. In

2016, transaction volume reached TL 580 billion and the

CAGR since 2008 was 18%.

0

20

40

60

80

100

120

140

0

100

200

300

400

500

600

700

2008 2009 2010 2011 2012 2013 2014 2015 2016

Transaction Volume ( TL Billion)

Total Number of Debit Cards (Million, RHS)

Development of Debit Cards and Transaction Volume

(2008-2016)

Source: BKM

USD/TL average for 2016: 3.02

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Page 22: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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A Success Story: ICBC

Source: ICBC Turkey

"ICBC’s decision to enter the Turkish market in 2015 was aiming

to develop financial service network between China and

Turkey in order to tie economic relations between the

countries due to its globalization strategy. Turkey, being the

financial center between the West and East, offering

advantages of growing economy and geographical location,

enabled ICBC’s institutions to boom project-oriented financial

services and strengthen the synergy between its already

established commercial and financial partners.."

XU KEEN, Chairman of the Board of Directors ICBC Turkey,

• ICBC Turkey Bank A.Ş. (formerly known as Tekstil Bankası

A.Ş.) was incorporated as a privately owned bank in 1986 and

shares of the Bank have started publicly trading in the Borsa

Istanbul (BIST) as of 1990.

• GSD Holding A.Ş. acquired 75.5% of the Tekstil Bankası

A.Ş.’s shares and became the majority shareholder in 2007;

and the remaining shares at 24.5% continued to publicly

trade in the BIST.

• Industrial Commercial Bank of China Limited (ICBC) and GSD

holding came to an agreement in 2014 for the sale of 75.5%

of the shares of the Bank.

• Shares were successfully transferred to ICBC on May 22nd,

2015.

• The corporate name of the Bank has been changed from

“Tekstil Bankası A.Ş.” to “ICBC Turkey Bank A.Ş.”

• In 2016, ICBC Turkey’s total assets increased by 23% and

reached to TL 8.2 billion. Similary, deposits and loans of the

Bank increased by 30% and 23% in the same year.

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Page 23: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Financial Services Sector:Selected Players

Source: Company websites

Akbank

• Established in 1948 in Adana

for cotton growers, Akbank

is owned by Sabancı Holding

and other shareholders

• Akbank provides consumer,

commercial, SME, corporate

and private banking services

as well as foreign exchange,

foreign trade financing and

treasury transactions.

• The bank’s total assets

reached approximately TL

271 billion by the end of

2016.

Iş Bank

• Iş Bank was established in 1924

and is Turkey’s largest private

bank.

• The bank’s shares are held by

the Işbank Pension Fund, the

Republican People’s Party and

32% of the shares were open to

public.

• Iş Bank’s total assets were TL

312 billion by the end of 2016.

• Iş Bank’s products and services

include retail, corporate

banking and capital market

operations and other financial

services such as private

pensions, insurance, asset

management, leasing and

factoring.

Ziraat Bank

• Homeland Funds, the origin

of Ziraat Bank, was founded

in 1863 to support farmers

and agricultural

development.

• The Republic of Turkey

Prime Ministry Under

secretariat of the Treasury

is the sole owner of Ziraat

Bank.

• Ziraat Bank is the largest

bank in Turkey and has the

most extensive network.

• Ziraat Bank’s total assets

reached TL 357 billion by

the end of 2016.

• Founded in 1946, Garanti is

Turkey’s second largest

private bank with total

assets worth TL 284 billion

by the end of 2016.

• Garanti is controlled by the

Spanish bank BBVA, with

Doğuş Holding having the

minority shares.

• Garanti provides integrated

financial services in every

segment of banking and has

subsidiaries for pension, life

insurance, factoring,

leasing, brokerage and

asset management on both

national and international

levels.

Garanti Bank

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Page 24: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Participation Banks:Selected Players

Source: Company websites

Ziraat Katılım

• Ziraat Katılım is Turkey’s first state-

owned participation bank established

in 2015

• It operates in credit intermediation

and related activities.

• Türkiye Finans had assets worth TL 7.9

by the end of 2016.

• The bank has retail, commercial and

SME banking services for both national

and international customers.

Kuveyt Türk

• Kuveyt Türk started its activities in 1989.

• It is owned by Kuwait Finance House, the

Public Institution for Social Security of

Kuwait, the Turkish Directorate General

of Foundations and the Islamic

Development Bank.

• Kuveyt Türk’s total assets were TL 48.4

billion in 2016.

• The bank’s main products are current and

participation accounts, investment and

saving accounts and leasing.

Albaraka

• Established in 1984 by Albaraka Banking

Group, Islamic Development Bank and

other investors; it is a pioneer in

participation banking in Turkey.

• Albaraka had TL 32.8 billion of total assets

as of end 2016.

• Albaraka Türk offers its customers

participation accounts, personal and

corporate finance, leasing and project-

based profit and loss sharing services.

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Page 25: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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Page 26: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Financial leasing assets grew at a CAGR of 14% between 2007 and 2016.

0%

10%

20%

30%

40%

0

20

40

60

80

100

Transaction Volume

Penetration (RHS)

Source: FKB, White Clarke Global Leasing Report

USD/TL as of 31.12.2016: 3.52

• Turkey’s leasing transaction volume reached USD 7.7 billion in 2015, which means approximately 10% CAGR since 2011.

Despite the huge growth in Turkey’s leasing sector, it is still underpenetrated but significant upside potential as leasing asset

size grows.

• The total asset size grew at an impressive CAGR of 14% from 2007 to 2016 to more than TL 44 billion.

• Furthermore, participation banks in Turkey can also conduct financial leasing operations on tangible items.

0,0%

0,4%

0,8%

1,2%

1,6%

2,0%

0

4

8

12

16

20

24

28

32

36

40

44

48

Leasing Asset Size (TL Billion)

Leasing Volume/GDP (RHS)

Financial Leasing Asset Size Growth in Turkey Financial Leasing Transaction Volume

(2016)

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Page 27: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Real estate had the highest share in financial leasing with 28% in 2015.

51

0%

2%

4%

6%

8%

10%

12%

14%

0

10

20

30

40

50

60

2008 2009 2010 2011 2012 2013 2014 2015 2016

Leasing Receivables ( TL Billion) NPL (RHS)

Source: BRSA, FKB

USD/TL as of 31.12.2016: 3.52

• The Turkish government promotes financial leasing operations. As of December 2011, it reduced the VAT applied for leasing

operations to 1% for leasers that have investment incentive documents. The items that can be leased include steam boilers,

steam turbines, concrete pumps and centrifuges among other items. In light of this support, financial leasing receivables

steadily increased.

• Financial leasing receivables increased at CAGR of 17.6% between 2008 and 2016 exceeding TL 51 billion in 2016.

• Leasing of construction equipment had the highest share in terms of investment amount with 25%, followed by real estate

with 24%.

24%

25%

17%

7%

7%

4%

16%

Real Estate

Construction Equipment

Machinery and Equipment

Metal Processing

Textile Equipment

Medical Equipment

Other

Financial Leasing Receivables in TurkeyFinancial Leasing Investment by Product Type

(2015)

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Page 28: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Leasing Sector Operational Figures

Leasing Sector Operational Figures

• The leasing sector in Turkey makes up a significant part of the non-banking sector with 23,751 contracts in 2016.

• In 2016, the number of skilled personnel in the leasing sector was 1,519 and the total number of clients was 58,373.

• With 26 institutions all across Turkey, leasing companies provide necessary services to their clients.

Source: FKB

2010 2011 2012 2013 2014 2015 2016

Number of Companies 16 17 18 32 29 28 26

Number of Branches 69 72 75 117 138 143 141

Number of Personnel 1,286 1,217 1,258 1,361 1,458 1,504 1,519

Number of Clients 50,428 43,294 45,089 46,752 52,041 56,396 58,373

Number of Contracts 10,186 14,648 17,787 19,790 20,302 23,124 23,751

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Page 29: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

The leasing sector is a promising one with 14% growth in revenues in 2016 compared to 2015.

1.538

3.127

590

922

0

500

1.000

1.500

2.000

2.500

3.000

3.500

2008 2009 2010 2011 2012 2013 2014 2015 2016

Leasing Revenues

Net Profit/Loss

Leasing Revenues and Net Profits/Loss

(TL Million)

Source: BRSA

USD/TL average for 2016: 3.02

• Revenues in the leasing sector in Turkey have been

increasing since 2009.

• As of 2016, leasing revenues were TL 3,127 million, which

corresponds to a 14% increase compared to the previous

year and 9% CAGR since 2008.

• Net profit increased from TL 809 million to TL 922 million in

2016.

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Page 30: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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Leasing Sector:

Selected Players

BNP PARIBAS

Leasing Solutions

• BNP Paribas Leasing

Solutions, a global leader in

financial services, signed a

cooperation agreement with

TEB Leasing in 2005.

• In 2009, BNP acquired Fortis

Leasing.

• TEB Leasing and Fortis

Leasing then merged under

the umbrella of BNP Paribas

Finansal Kiralama A.Ş. in 2011.

• BNP leases medical and data

processing equipment,

energy facilities, transport

vehicles, construction

machinery and real estate. Its

total assets in 2016 was TL

3.1 million.

YATIRIM

Leasing

• Yatırım Leasing was

founded in 1993. It joined

TETAŞ Group in 2004. The

company offers its clients

investment services in

different sizes and terms

and consultancy to promote

leasing activities in Turkey.

• Yatırım Leasing provides

financing for capital such as

medical and construction

equipment, press and

packaging, appliances for

metals and textile sectors.

• The company’s total assets

were TL 96.4 million in 2016.

SIEMENS AG

Leasing

• Siemens Finansal Kiralama

A.Ş. was established in 1997

by Siemens AG Leasing,

which has offices in more

than 20 countries.

• Siemens leases printing

machines, textile, tourism

and office equipment,

transport vehicles,

computers and software,

cranes and construction

machinery, power stations

and communication and

security systems.

GARANTI

Leasing

• Garanti Leasing was founded

in 1990.

• It uses Garanti Bank branches

as a distribution channel. In

2007, Garanti Leasing

founded Garanti Fleet.

• Garanti Leasing aims to

become the first Turkish

leasing company to open

offices overseas.

• Business premises, real

estate, medical and office

equipment, construction,

textile and manufacturing

machinery can be leased from

Garanti Leasing.

• Garanti Leasing’s total assets

in 2016 amounted to TL 5.5

million.

Source: Company Websites

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Page 31: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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7,8

33,1

0

5

10

15

20

25

30

35

2008 2009 2010 2011 2012 2013 2014 2015 2016

• In Turkey, factoring was introduced in 1988 to support manufacturers’ export activities. One of the major advantages of factoring is its

ability to provide companies with immediate cash flow for their accounts receivable.

• Turkish factoring sector has been growing with a CAGR of 20% betwwen 2008 and 2016, reaching TL 33.1 billion by the end of 2016.

• Receivables in the sector grow with a CAGR of 17% since 2011.

The assets in the factoring sector in Turkey have been increasing significantly, reaching TL 33.1

billion in 2016.

Total Assets of the Factoring Sector (TL Billion)

CAGR

20%

TL Billion 2011 2012 2013 2014 2015 2016

Receivables 14.2 16.3 20.1 24.7 24.9 31.1

NPLs (%) 4% 5% 4.9% 4.5% 5.5% 4.8%

Reserves 0.4 0.7 0.8 0.9 1.2 1.3

Banks 0.5 0.7 0.6 0.4 0.3 0.5

Credit 11.5 12.8 15.5 18.4 18.0 23.5

SE Equity 3.4 3.9 4.0 4.4 4.6 5.1

Factoring Sector Selected Financial Indicators

Source: BRSA, FKB

USD/TL as of 31.12.2016: 3.52

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Page 32: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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• The revenue and net profit of the factoring sector have

been increasing since 2009.

• Compared to 2009, factoring revenues increased 220%

reaching TL 4.3 billion in 2016.

• The net profits in factoring reached TL 665 million in 2016.

Factoring revenues increased by 17% in 2016 demonstrating a vast potential in the sector.

1,8

4,3

0,0

0,1

0,2

0,3

0,4

0,5

0,6

0,7

0

0,5

1

1,5

2

2,5

3

3,5

4

4,5

5

Factoring Revenues Net Profit (RHS)

Factoring Revenues and Net Profit

(TL Billion)

Source: BRSA

USD/TL average for 2016: 3.02

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Page 33: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

The total numbers of clients and contracts have been increasing in the factoring sector

demonstrating its high service potential.

Factoring Sector Operational Figures

2011 2012 2013 2014 2015 2016

Number of

Companies75 78 76 76 66 62

Number of Agencies &

Branches243 247 319 366 379 360

Number of Personnel 3,819 4,186 4,650 4,980 4,804 4.716

Number of Clients 91,029 84,769 87,624 93,327 95,416 98,908

• The table above provides some of the most crucial operational figures of the factoring sector. The sector continued its growth

between 2011 and 2016 in almost every operational activity.

• For example, the number of branches and agencies in the factoring sector increased from 243 in 2011 to 360 in 2016. This also

resulted in the increase of highly skilled personnel in this field reaching a total of 4,716, which is a 23% increase compared to 2011.

Source: BRSA

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Page 34: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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Factoring Sector:

Selected Players

Garanti Factoring

• Garanti Factoring was established in

1990 in order to provide factoring

services to industrial and commercial

companies.

• Garanti Factoring open edits shares

to the public in 1993 and is traded on

Borsa Istanbul.

• The company currently has 20

branches in 14 cities of Turkey.

• The total assets of the company were

TL 2.9 billion in 2016.

YapıKredi Factoring

• YapıKredi Factoring was established in

1999.

• The company provides services to

commercial companies and more than

90% of its customer base is small and

medium size enterprises.

• YapıKredi Factoring is an active member

of both the Factoring Association and

Factors Chain International (FCI).

• In 2016, the total assets of YapıKredi

Factoring were TL 3.1 billion.

TEB Factoring

• TEB Factoring was established in Turkey

in 1997.

• The company provides factoring services

domestically and internationally.

• Since 1998, TEB Factoring is a member of

the Factors Chain International.

• The total assets of TEB Factoring in 2016

amounted to TL 1.7 billion.

Source: Company Websites

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Page 35: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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Turkish consumer financing sector has been constantly growing since 2009.

32,8

-10%

0%

10%

20%

30%

40%

50%

0

5

10

15

20

25

30

35

2009 2010 2011 2012 2013 2014 2015 2016

Total Assets (TL Billion) % Growth (RHS)

Consumer Financing Sector Assets

(2009-2016) • One of the main advantages of consumer financing

companies is their ability to provide fast and efficient loans

for their customers. Most consumer financing companies in

Turkey are focused on specific financing fields such as car

loans or mortgages, which allow them to serve their

customers faster and with a variety of choices targeted to

them.

• Also, it is important to note that with the amendment of Law

No. 6361 regarding "Leasing, Factoring and Financing

Company Law," new benefits were introduced in the

consumer financing sector in 2012.

• According to the law, financing companies now have the title

of credit institutions and are now allowed to provide cash

loan up to 5% of their total assets.

• As of 2016, total assets for the consumer financing sector

was TL 32.8 billion increasing by 21% compared to the

previous year.

• Non-performing loans (NPLs) ratio in the sector has been

relatively low, revolving around 3%.

2011 2012 2013 2014 2015 2016

Receivables 8.4 10.7 14.5 18.1 23.8 27.8

NPLs (%) 2.9% 2.8% 2.7% 2.7% 3.0% 3.3%

Reserves 0.1 0.1 0.2 0.2 0.3 0.4

Banks 0.2 0.5 0.9 0.7 0.8 1.6

Credit 7.1 9.0 12.6 16.4 22.0 27.9

SE Equity 0.6 0.9 1.2 1.4 1.7 2.7

Consumer Financing Sector Selected Financial Indicators

2011-2016 (TL Billion)

Source: BRSA, CBRT

USD/TL as of 31.12.2016: 3.52

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Page 36: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Major Players

Name Web Page What They Do

https://www.aljfinans.com.tr/ALJ Finance was founded in 2011 by Saudi Arabian ALJ car distributors. The company’s total assets

reached TL 1 billion in 2016.

DD

Mortgagehttp://www.ddm.com.tr

Founded in 2006 by Doğan Holding and Deutsche Bank as the first mortgage company of Turkey.

http://www.vdf.com.tr/Established in 1999 by Volkswagen and Doğuş Finans, VDF offers 5 types of credit covering 7 brands for its

customers across Turkey.

https://sekerfinans.com.tr/Şeker Finans started its operations in 2008 under the name Istanbul Finans and then merged with

Şekerbank in 2010. It offers mortgage and renovation work loans.

http://www.eximbank.gov.tr

In 2015, it provided USD 21.7 billion loans, USD 13.7 billion insurance. Its total financial support accounted

for 20.4% of Turkey’s exports. As of 2015, it has total assets worth of TL 44.4 billion.

http://www.kocfinans.com.tr/

Koçfinans offers its customers car, mortgage and education loans. Since its founding in 1995, the company

has provided credit for more than 3.8 million customers, approximately USD 11 billion worth of loans.

https://www.kocfiatkredi.com.tr

Koç Fiat Kredi was founded in 2000 by Koç Holding and Fiat and was later bought by Tofaş Türk Otomobil

Fabrikaları A.Ş. It is a captive finance company serving 4 brands. In 2016, the company made loans worth of

TL 2.3 billion.

http://www.man-financial-

services.com.tr/

Since it started its operations in 2005, MAN offers consumer credits for MAN vehicles and trucks.

http://www.orfin.com.tr/

Orfin has been operating since 2011 and has a financial portfolio of products worth EUR 22.5 billion

worldwide. In Turkey, the company has TL 192 million shareholders equity and offers its services for the

sales of the Renault and Dacia brands.

http://www.tebcetelem.com.tr/TEB Cetelem was the product of the partnership between TEB Financial Investments A.Ş and BNP Paribas

Personal Finance, which has been active in Turkey since 1995.

http://tarimkredi.org.tr/

Since 1863 the cooperative has given general purpose loans for agricultural producers including loans for

pesticides, fertilizers, animal husbandry, oil, and irrigation up to TL 50,000, which is to be repaid in 1 - 4

years with interest rates varying between 8 or 10%.

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NPL management to create value

for the financial system

• Asset Management Companies are licensed and regulated by the BRSA

➢ to collect NPL portfolios with different loan types and security structures

➢ loans

➢ credit card receivables

➢ and other assets of

➢ different financial institutions including banks, leasing companies and others.

➢ by using their own capital or issuing bonds

➢ to liquidate or resell by restructuring

Functions of Asset Management Companies

clean-up of banks’ balance sheets

provide liquidity to financial system

Restore financial customers to good financial health

• There are 12 Asset Management companies in Turkey

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Alternative payment systems

have been emerging in Turkey

➢ Payment Institutions are licensed and regulated by the BRSA

➢ Maturing financial markets, developing fintech ecosystem and growing e-commerce market made it

attractive for banks and non-bank institutions to operate in alternative payment systems

➢ There are 27 payments institutions operating in Turkey

➢ Services provided by Payment Institutions:

➢ Virtual POS

➢ Fraud Protection

➢ Mobile Payments

➢ Marketplace solutions

➢ Invoice Payments

➢ On top of the services provided by Payment Isntitutions, Electronic Money Isntitutions are allowed to

issue Electronic Money which is a digital equivalent of cash.

➢ There are 8 Electronic Money Institutions operating in Turkey.

0

20

40

60

80

0

50

100

150

200

250

300

2012 2013 2014 2015 2016

Number of Transactions (million)

Volume of Transactions (billion TL) (RHS)

E-commerce Transactions

(2012-2016)

Source: BKM

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Inst.E-Money

Inst.

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C. Capital Markets

i. Borsa Istanbul

ii. Brokerage

iii. Portfolio Management

iv. Investment Trusts

v. Funds (Investment and Pension)

Page 40: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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A brief timeline of developments in Turkish Capital Markets

CMB was established

Istanbul StockExchange wasestablished

Capital Markets Lawpassed

Fully automatedtrading started

CorportateGovernancePrinciples werepublished

First ETF wasestablished

Liberalization of Foreign Investment

Public DisclosurePlatform wasintroduced

First Islamic Bond was issued

New IFRS regulationwas adopted

New Capital MarketsLaw passed

Borsa Istanbulmerged with IstanbulGold Exchange andDerivativesExchange

ISE demutuailizedand transformed toBorsa Istanbul

Electronic FundDistribution Platform of Turkey (TEFAS) began tooperate

Ca

pita

lMa

rke

ts

Capital Markets Board

TCMA

Banks

Brokerage Firms

Portfolio Management

Companies

Investment Trusts

Equity Market

Debt Market

Public Companies

Listed Companies

Funds (TEFAS)

Public Offering

of Equities

of Corporate Debt

BIST

Takasbank

Central Registration

Agency

Licensing and Training Agency

Rating Companies and

Independent Audit Companies

Institutions Products Infrastructure Providers

Page 41: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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Regulatory Framework of the Turkish Capital Markets

Capital Markets Law (CML)

Capital Markets Board (CMB)

Intermediaries and

Instruments

•CML is in accordance with EU regulations

•The goal is to have a robust and well functioning

capital markets while strengthening the

investor protection

•CML defines capital market activities and types

of institutions allowed to operate in capital

markets

• CMB is the regulatory and supervisory authority in

the Turkish Capital Markets

• CMB aims to ensure the safe, fair, effective and

orderly functioning of the capital markets while

protecting investor rights

• CMB regulates and supervises

• «Capital Users» and «Capital Providers»

• Intermediaries and Instruments

• Market Infrastructure Providers

•Brokerage Firms

•Portfolio Management Companies

•Investment Trusts

•Funds

Market Infrastructure Providers

Ca

pita

lMa

rke

ts

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invest.gov.tr

43

In Turkey, only brokerage firms are allowed to trade equities.

Brokerage Firms Fact Sheet

• As of 2016, there are 66 brokerage firms performing in the equity

market

• 76% of the total share of the trading volume in the equity market was

generated by domestic individuals, corporations and institutional

investors. Foreign investors contributed 24% of total trading volume.

• In the derivatives exchange market, 66 brokerage firms were operating

as of 2016. The total trading volume of intermediaries was TL 1.1

trillion in 2016. 72% of the trades were made by domestic investors

and 28% by foreign investors.

70%

19%

5%7%

Brokerage

Commissions

Revenues from

Services

Proprietary Trading

Profit/Loss

Other Revenues

Source: TCMA

Breakdown of Revenue for Brokerage Firms

( 2016)

4,2

6,4 6,5 6,5

5,3

6,0

0

1

2

3

4

5

6

7

2011 2012 2013 2014 2015 2016

Total Assets of Brokerage Firms

( USD Billion)

BrokeragePortfolio

ManagementInvestment Trusts Funds

InfrastructureProviders

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

Page 43: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Turkey’s Portfolio Management industry has a higher potential than that of its peers…

Ca

pita

l Ma

rke

ts

PorfolioManagement Companies

•Establish and manage

•Securities Mutual Funds

•Foreign Mutual Funds

•Pension Mutual Funds

•Guaranteed Funds

•Protected Funds

•Investment Funds

•Real Estate Investment Funds

•Venture Capital Investment Funds

Real Estate Portfolio Management Companies

•Establish and manage

•Real Estate Investment Funds

Venture Capital Portfolio Management Companies

•Establish and manage

•Venture Capital Investment Funds

Types of Portfolio Management Companies

50 Portfolio management companies Total Portfolio size is 34.6 billion USD (TL 122 billion)

19% CAGR of portfolio size since the global financial crisis 211 portfolio managers

TL 333 million of Portfolio Management Commissions TL 3.5 million Investment Consultancy Revenues

Source : CMB, TCMA

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

Page 44: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

Turkey’s Portfolio Management industry has a higher potential than that of its peers…

Ca

pita

l Ma

rke

ts

6

12

2

4.7%

0,0%

0,5%

1,0%

1,5%

2,0%

2,5%

3,0%

3,5%

4,0%

4,5%

5,0%

0

20

40

60

80

100

120

140

Bil

lio

ns

TR

Y

Portfolio Size Portfolio Size/GDP (RHS)115%

80,2%

61,9%

49,7%

24,1%

13,8%

4,7%

0% 20% 40% 60% 80% 100% 120%

Netherlands

Malta

Sweden

Germany

Finland

Belgium

Italy

Poland

Portugal

Croatia

Romania

Turkey

Bulgaria

• Total portfolio size of portfolio management companies has been increasing with a CAGR of 24% since 2002 and reached 122 billion TL

(35 billion USD) at the end of 2016.

• On the other hand, total portfolio size/GDP ratio is on upward trend and increased to 4.7%.

• Besides, the ratio still lags behind that of other developed and developing European countries, which means a higher potential for

future growth.

Source: CMB, TCMA, EFAMA

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

Portfolio Size / GDP

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Net asset value of Investment Trusts more than doubled in the last 6 years…

Ca

pita

l Ma

rke

tsC

ap

italM

ark

ets

BrokeragePortfolio

ManagementInvestment Trusts Funds

InfrastructureProviders

Inv

es

tme

nt

Tru

sts

SecuritiesInvestment Trusts

Real EstateInvestment Trusts

Venture CapitalInvestment Trusts

Investment Trusts

• Investment Trusts are close-ended joint-stock

companies with a fixed number of shares which

manage portfolio of capital market instruments and

real estates.

• There are 3 types of Investment Trusts

• Securities Investment Trusts (SIT): Securities

Investment Trusts are required to invest at

least 25% of their assets in equities that are

issued by Turkish companies.

• Real Estate Investment Trusts (REIT): Real

Estate Investment Trusts manage a portfolio

composed of real estates, real estate projects,

real estate-based rights, infrastructural

investments and services, and other capital

market and Money market instruments.

• Venture Capital Investment Trusts (VCIT):

Venture Capital Investment Trusts can

purchase stocks and borrowing instruments

issued by the entrepreneur companies, issue

borrowing instruments, participate in the

active management of the entrepreneur

company, and invest in other venture capital

investment trusts.

• Investment trusts may employ portfolio managers to

manage their own portfolios. They can also get

portfolio management or investment advisory service

from Portfolio Management Companies.

• Investors trade shares of investment trusts in the

stock Exchange. They are paid dividends at the end of

the years.

12.9

17.2

20.0

23.7 22.9

26.4

0

5

10

15

20

25

30

2011 2012 2013 2014 2015 2016

Bil

lio

ns

TR

Y

Net Asset Value of Investment Trusts

SIT REIT VCIT

Source: CMB

Page 46: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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47

43 companies are managing mutual funds as of December 2016…

Ca

pita

l Ma

rke

ts

Fu

nd

s

Mutual Funds

Securities

Foreign

Guaranteed

Protected

Investment

Real Estate

Investment Funds

Venture Capital

Investment Funds

Pension Funds

Mutual Funds

• Mutual funds are established in the form of open-end

investment companies in Turkey.

• They do not have any legal entity.

• There are two different types of mutual funds in Turkey, Type

A and Type B.

• Type A mutual funds are required to invest at least 25%

of their assets in equities that are issued by Turkish

companies.

• Mutual funds that have no such obligations are

classified as Type B mutual funds.

• Kinds of mutual funds are classified according to their asset

allocation such as

• Securities

• Foreign

• Guaranteed

• Protected

• Investment

• There are 384 mutual funds as of December 2016 with a net

asset value of TL 43.8 billion.

Source: CMB

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

9.347

43.755

0

5.000

10.000

15.000

20.000

25.000

30.000

35.000

40.000

45.000

50.000

mil

lio

n T

L

Net Asset Value of Mutual Funds

Page 47: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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A new investment fund instrument for Turkey: Real Estate Investment Funds…

Ca

pita

l Ma

rke

ts

Fun

ds

Mutual Funds

Securities

Foreign

Guaranteed

Protected

Investment

Real EstateInvestment Funds

Venture CapitalInvestment Funds

Pension Funds

Real Estate Investment Funds (REIFs):

• established and managed by Portfolio Management Companies

or Real Estate Portfolio Management Companies.

• can be sold to Qualified Investors

• REIFs are allowed to engage only in management of portfolios

comprised of the following assets and transactions:

• Real estates and property rights,

• Private and public debt instruments, and shares of joint-

stock companies established in Turkey

• Foreign private and public debt instruments and joint-

stock company shares

• Time deposit and participation account;

• Investment fund units;

• Repo and reverse repo transactions;

• Warrants and certificates;

• Lease certificates and real estate certificates;

• Settlement and Custody Bank Money transactions;

• Cash collaterals and premiums of derivative transactions;

• Specially designed foreign investment instruments and

loan participation notes deemed appropriate by the

Board,

• Other investment instruments deemed appropriate by

the Board.

• at least 80% of the portfolio of a REIF should be invested in real

estate.

TL

87,1

million

Net Asset Value, 2016

Source:

CMB

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

Page 48: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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An investment fund focused on ventures…

Ca

pita

l Ma

rke

ts

Fun

ds

Mutual Funds

Securities

Foreign

Guaranteed

Protected

Investment

Real EstateInvestment Funds

Venture CapitalInvestment Funds

Pension Funds

Venture Capital Investment Funds (VCIFs):

• established and managed by Portfolio Management Companies

or Venture Capital Portfolio Management Companies.

• can be sold to Qualified Investors

• VCIFs are allowed to engage only in management of portfolios

comprised of the following assets and transactions:

• Venture capital investments

• Private and public debt instruments, and shares of joint-

stock companies established in Turkey

• Foreign private and public debt instruments and joint-

stock company shares

• Time deposit and participation account;

• Investment fund units;

• Repo and reverse repo transactions;

• Warrants and certificates;

• Lease certificates and real estate certificates;

• Settlement and Custody Bank Money transactions;

• Cash collaterals and premiums of derivative transactions;

• Specially designed foreign investment instruments and

loan participation notes deemed appropriate by the

Board,

• Other investment instruments deemed appropriate by

the Board.

• at least 80% of the portfolio of a VCIF should be invested in

ventures.

TL

73,9

million

Net Asset Value, 2016

Source: CMB

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

Page 49: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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Pension reform unlocked Turkey’s potentian in Pension Funds…

Ca

pita

l Ma

rke

ts

Fu

nd

s

Mutual Funds

Securities

Foreign

Guaranteed

Protected

Investment

Real EstateInvestment Funds

Venture CapitalInvestment Funds

Pension Funds

Pension Funds:

• can be established by Pension companies

• it is an investment product like mutual funds, run just specifically

for individuals who have decided to participate in individual

retirement system.

• The contributions collected from the individuals are transmitted

to pension funds which are established as the structure of a

mutual fund.

• the participants are entitled to choose among a wide range of

funds

• Funds are managed by Portfolio Management companies.

• There are 263 pension funds in Turkey as of December 2016 with

a total asset value of TL 58.5 billion.

• Auto-enrolment in private pension plans has recently been

introduced which offers significant growth opportunity for

pension funds.

Stocks

12%

Government

Bonds

45%

Corporate

Bonds

7%

Reverse

Repo

1%

Foreign

Securities

10%

Money Market

Instruments

10%

Others

15% 53

,40

9

0,01

3,13

6,62

0

1

2

3

4

5

6

7

0

10

20

30

40

50

60

Total Fund Value (TL billion) # of Participants (million)

Source: CMB, EGM

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

Consolidated Portfolio Structure of Pension Funds as of December 2016

Page 50: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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TEFAS: A new platform for Funds trading

Ca

pita

l Ma

rke

ts

TEFAS

• TEFAS is an electronic platform which provides access to all mutual

funds

• All individuals and institutional investors with an investment

account can use TEFAS to trade mutual funds founded by any

Portfolio Management Company

• TEFAS allows the investors to reach comperative statistics

TL

21,6

billion

Total Volume, 2016

Brokerage

; 25

Portfolio

Management;

14

Banks; 18

Participati

on Banks;

2

Number of Institutions, 2016

59

Debt

Funds; 72

Equity

Funds; 68Variable

Funds; 61

Participati

on Funds;

23

Basket

Funds; 13

Precious

Metals

Funds; 11

Mixed

Funds; 6Money

Market

Funds; 3

Number of Funds, 2016

257

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

Source: TEFAS

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52

Case Study: BIST, a fully integrated Exchange

SHAREHOLDERS

Turkiye

Wealth

Fund

73,6%

EBRD 10%

Nasdaq

OMX 7,0%

Turkish

Capital

Markets

Assoc.

1,3%

Others

8,1%

Primary cash markets:

Domestic and foreign IPOs/SPOs

Debt securities (e.g., corporate bonds, sukuk)

LISTINGS

- 405 listed companies

- USD 169 Bn Market Capitilization

TRADING

Equity Derivatives

Debt Securities Precious Metals

and Stones

- Government

bonds, corporate

bonds, Eurobonds,

sukuk, repo

transactions

- 3.2 trillion USD

traded value in 2016

- stocks, rights

coupons, ETFs,

warrants and

certificates

- Over 1 million

equity investor

pool with +280

billion USD

trading volume in

2016

- options on equity,

index, currency and

futures on equity,

indext, precious metals,

commodity, power,

foreign indices, ETFs

etc.

- +170 Bn USD traded

value in 2016

- gold, silver,

palladium,

platinum

- 9 Bn USD traded

value in 2016

Takas Istanbul (Istanbul Settlement and

Custody Bank)

CLEARING & SETTLEMENT

- CCP of Turkish Capital Markets

- Borsa İstanbul’s share in Takas Istanbul:

63.04%

Merkezi Kayıt Istanbul (MKK)

REGISTRY

Borsa İstanbul’s share in MKK: 30.1 %

(total share: 70.5%)

Takas Istanbul’s share in MKK: 64.9%

- 190k users of market data

products

- 383 index types (equity indices,

debt securities indices,

sustainability index etc.)

MARKET DATA & INDICES

HO

RIZ

ON

TA

L IN

TE

GR

AT

ION

VE

RT

ICA

L

INT

EG

RA

TIO

N

Borsa İstanbul brings together all the exchanges

operating in the Turkish capital markets under a single

roof.

• Transparent

• Efficient

• Reliable

• Accessible markets

Borsa İstanbul is on its road to be a world-exchange

technology which linkes with other markets. This vision

will add value to the drive of making Istanbul an

international financial center.

Ca

pita

l Ma

rke

ts

Source: Borsa Istanbul

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

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• BIST is the Turkish stock exchange located in Istanbul. There are 405 companies that are quoted on Borsa Istanbul. The

exchange aims to have 1,000 companies listed from a minimum of 10 different countries by 2023. Thus strengthening its

position and ensuring its competitiveness on the global arena.

• BIST had a market value of USD 158 billion and a annual trading volume of more than USD 325 billion as of December 2016.

• BIST has a higher market value and trading volume from other major peer exchanges in the region. However, compared to

developed markets there is considerable growth potential.

• BIST’s liquidity was higher with a 200% trading volume to market value ratio.

Borsa Istanbul has liquidity of 200%, which exceeds emerging market exchanges.

0%

60%

120%

180%

240%

0

100

200

300

400

Budapest Stock Exchange Dubai Financial Market Egyptian Exchange Borsa Istanbul Qatar Stock Exchange

US

D B

illi

on

Market Value Trading Volume Market Value/GDP (RHS) Trading Volume/Market Value (RHS)

Source: WFE, IMF

Comparison of Exchanges

(2016)

Ca

pita

l Ma

rke

tsC

ap

italM

ark

ets

BrokeragePortfolio

ManagementInvestment Trusts Funds

InfrastructureProviders

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Borsa Istanbul: An attractive place for fund raising

1,3

11,1

23,5

2930,3

26,1 25,5

0

5

10

15

20

25

30

35

2010 2011 2012 2013 2014 2015 2016

US

D B

illi

on

1658

235

330

517

621

758

0

100

200

300

400

500

600

700

800

2010 2011 2012 2013 2014 2015 2016

52

65

2008-2011 2012-2016

5,4

5,7

2008-2011 2012-2016

405

Equities

Over

1000

Warrants

9

ETFs

Number of Public Offerings Total Value of Public Offerings (USD Billion)

Number of Corporate Debt Issuances Total Value of Corporate Debt Issuances

Ca

pita

l Ma

rke

ts

Source: CMB, Borsa Istanbul, TCMA

Ca

pita

lMa

rke

tsBrokerage

Portfolio Management

Investment Trusts FundsInfrastructure

Providers

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invest.gov.tr

D. Insurance

i. Non-Life Insurance

ii. Life Insurance and Pensions

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The premiums to GDP ratio in Turkey is low, demonstrating potential for growth in the future

years.

Source: Swiss Re, Sigma, World Insurance in 2015

1,29% 1,28%1,33%

1,40%

1,55%

1,40%

1,55%

0,0%

0,5%

1,0%

1,5%

2009 2010 2011 2012 2013 2014 2015

• Turkey’s total premiums as a percentage of GDP is 1.55%.

• The insurance market is still underpenetrated compared to peer countries and will provide significant potential as new insurers

set up shop and acquire a share of the relatively untapped Turkish market. Turkey has seen strong economic growth fueled in

part by a young and dynamic population that is increasingly in need of financial products and services.

Total Premium Growth as % of GDP in TurkeyTotal Premiums as a Percentage of GDP, Country Comparison

(2015)

Ins

ura

nc

eNon-Life Life Insurance and Pensions

8,68%

6,24%

5,10%

3,90%

3,57%

3,44%

3,27%

2,18%

1,55%

1,41%

Italy

Germany

Spain

Brazil

China

India

Czech Republic

Bulgaria

Turkey

Ukraine

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invest.gov.tr

Turkey’s insurance sector asset size grew at a CAGR of 21%

between 2008 and 2016.

• There are a total of 62 active insurance and retirement

pension companies in Turkey of which 38 are non-life

insurance companies, 4 life insurance and 18 pension

companies and 2 reassurance company as of 2015.

13 17 21 25 32 3851

6277

1315 14

1619 24

28

34

43

0

20

40

60

80

100

120

2008 2009 2010 2011 2012 2013 2014 2015 2016

Non-Life Insurance Companies Life Insurance and Pension Companies

Asset Size of Turkey’s Insurance Sector

( TL Billion)

• Total asset size increased at a CAGR of 21% between 2008

and 2016 in the non-life and life insurance sector surpassing

TL 120 billion in 2016.

Source: TSB

USD/TRY as of 31.12.2016: 3.52

• The asset size of non-life insurance increased a stunning

CAGR 16%, while the asset size of life insurance and pension

companies also reported a significant increase of a CAGR of

24% during the same period.

0

5

10

15

20

25

30

35

40

Life Non-Life

2009 2010 2011 2012 2013 2014 2015 2016

CAGR

16%

CAGR

19%

Growth of Premiums in Turkey

(TL Billion)

• Life insurance premiums grew at CAGR of 16% between

2009 and 2016 to over TL 5,030 million, while non-life

insurance grew at a CAGR of 19% exceeding TL 35,440

million.

Ins

ura

nc

eNon-Life Life Insurance and Pensions

Page 57: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

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58

The premiums grew in every business line of insurance between 2009 and 2016.

1,4

1,8

1,9

1,4

0,9

2,7

2,2

1,6

2,2

2,0

1,7

1,0

3,1

2,5

1,9

2,7

2,3

2,0

1,5

3,8

3,0

2,0

2,7

2,6

2,2

1,7

4,5

3,9

2,4

3,0

3,3

2,5

2,2

5,0

5,4

2,9

3,3

3,8

2,9

2,4

5,1

5,5

3,4

3,8

4,4

3,4

3,0

5,6

7,5

3,8

5,0

4,8

4,2

3,5

6,2

12,9

Life

Other Non-Life**

General Losses

Health

Fire and Forces of Nature

Land VehiclesLiability*

Share in Total Premimum

12%

10%

9%

10%

12%

Premium Written(TL Million)

Source: TSB

*Land vehicles liability insurance is compulsory.

**Other non-life insurance includes accident, railway rolling stock, aircraft, maritime, aircraft liability, general liability, credit, suretyship, financial losses, legal protection and assistance.

Land Vehicles

32%

15%

• Premiums grew in every

business line in the

insurance sector between

2009 and 2016. The areas of

land vehicles liability and

general losses, grew

considerably registering

CAGRs of 28% and 21%

respectively.

CAGR(2009-2016)

16%

15%

21%

17%

14%

28%

13%

Breakdown of Premiums in 2016

2009

2010

2011

2012

2013

2014

2015

Ins

ura

nc

e

2016

Ins

ura

nc

eNon-Life Life Insurance and Pensions

Page 58: Financial Services Sector in Turkey - · PDF fileFinancial Services Sector in Turkey 1 October 2017. invest.gov.tr 2 Glossary of Terms ... •After the crisis in 2001, the Turkish

invest.gov.tr

8% 10% 9% 8% 7% 6% 6% 6% 6%

65% 62% 60% 59% 60% 60% 60% 60% 61%

17% 19% 22% 23% 23% 23% 23% 22% 22%

9% 10% 9% 10% 10% 10% 11% 11% 11%

0%

50%

100%

2008 2009 2010 2011 2012 2013 2014 2015 2016

Direct Agency Bank assurance Broker

• Insurance sales in Turkey are conducted via direct sales,

agencies, bancassurance and brokers.

• Total insurance sales reached about TL 40,5 billion in 2016.

88% of these sales were non-life insurance sales with more

than TL 35 billion in sales, while the rest were life insurance

sales with a total worth of more than TL 5 billion.

• Agencies had the biggest share in total sales constituting

more than 60% of total sales with with around TL 25 billion.

The significant amount of sales is due to the strong presence

of agencies in Turkey. There were more than 15,000 actively

operating agencies as of 2016.

• Agency sales are followed by bancassurance sales.

Bancassurance grew from 17% to 22% from 2008 to 2016,

exceeding TL 8.8 billion in total sales.

Banks are increasingly considering insurance products for cross-selling opportunities.

Premium Distribution by Sales Channels

Ins

ura

nc

e

Source: Undersecretariat of Treasury, TSB

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• Allianz was the leader in non-life

insurance market in terms of written

premiums in 2016 with a share of

16.3% after the acquisition of Yapı

Kredi Sigorta in 2014. Anadolu Sigorta

and Axa Allianz with 12.6% and 10.1%

market shares, respectively.

• The large scale non-life insurance

companies (the top 5 companies)

represent 53% of total market as of

December 2015.

Allianz is the market leader in non-life insurance, the life insurance market is dominated by Ziraat..

0%

4%

8%

12%

16%

2008 2009 2010 2011 2012 2013 2014 2015 2016

Non-Life Insurance Market Share

(Written Premiums)

Axa Sigorta

Anadolu Sigorta

Ak Sigorta

Allianz Sigorta

0%

5%

10%

15%

20%

25%

30%

2008 2009 2010 2011 2012 2013 2014 2015 2016

Source: TSB

Ziraat

Anadolu

Life Insurance Market Share

(Written Premiums) • Ziraat Hayat and Emeklilik started its

operations in the life insurance

business in 2009. As of 2010, Ziraat

Hayat and Emeklilik became the market

leader in terms of life insurance

premiums and continued to be the

leader thanks to its large retail

customer base and branch network.

Ziraat Hayat and Emeklilik had a share

of 16.5% in 2015, followed by Allianz

with 11.5% and Anadolu with 10.7%.

Allianz

Mapfre Genel

Halk Hayat

Garanti

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The government will fund 25% of a participant’s monthly contribution in order to promote savings..

• In October 2001, private pension plans were established in Turkey after the enactment of Law No. 4632 - Private Pension Plans

Savings and Investment System. The objective of the new pension regulation can be described as follows:

• Increase the savings behavior of the population with the new tax and financial incentives

• Involve and integrate the non-working population into the system

• Decrease the lapse issue within the system

Government Grants and Advantages

• The government will contribute 25% of the monthly

participant contribution into a separate pension contract. The

government’s annual contribution will be up to 25% of the

gross annual minimum wage.

• The participant is eligible for the pension fund with the

following terms:

• 0-3 years of participation (0% of the fund)

• 3-6 years of participation (15% of the fund)

• 6-10 years of participation (35% of the fund)

• 10 years of participation and before the age of 56 (60%

of the fund)

• 10 years of participation and after the age of 56

(retirement), death and disability (100% of the fund)

Major Conditions for the Individual Pension Plans

• A minimum 10 years in the system

• A minimum retirement age of 56

• No more requirement of minimum 10 years of contribution

payment

• Participants can switch funds 6 times and pension plans 4

times a year

• Once the participant retires, he/she can claim the amount via

three different means (i.e., total payment of asset under

management, installed repayment, and annuity contract)

• A contract is signed when the first contribution amount is

transferred into the company’s account.

• The participant has the right to withdraw the money in the

fund up to 60 days after the contact has been signed.

• There is gradual tax on net return instead of accumulated

value. Pricing is based on the riskiness of the pension fund.

Source: EGM

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• Pension funds in the world’s developed and developing countries play a crucial role in the economy since they provide long term

funds to the market.

• In 2015, the ratio of pension funds to GDP in Turkey was 4.3%, an increase from 2.2% in 2010. The figure is still significantly lower

than major OECD countries. However, there is great potential for the market because of the government’s promotion of savings

plans to the general population.

In 2015, the size of the Turkish pension funds relative to GDP was almost doubled over the past 6

years.

Source: OECD, IMF

168,7%

95,8%

79,0%

9,5%

8,1%

7,7%

6,5%

4,3%

4,0%

0,5%

0% 50% 100% 150% 200%

Netherlands

UK

US

Spain

Czechia

Poland

Germany

Turkey

Hungary

France

2,2%

3,4% 3,5%3,7%

4,4% 4,3%

0%

1%

2%

3%

4%

5%

6%

2010 2011 2012 2013 2014 2015

Pension Funds Relative to the Size of the Economy

as Percentage of GDP (2015)

Pension Funds Relative to the Size of the Economy

as Percentage of GDP (2015)

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• Gross national savings as a percentage of GDP was 24.9% in 2016, which is relatively lower than other countries.

• The Turkish government is trying to increase savings by enhancing the private pension system and generally raising awareness and

promoting household savings. Thus, the government aims to increase the savings to 18% by 2018.

63

Gross national savings make up 24.9% of Turkey’s GDP in 2016, up from 23.2% in 2013..

Source: IMF

30,5

27,6

24,9

22,4

21,7

19,8

19,3

18,6

16,1

12,6

India

Germany

Turkey

Spain

France

Italy

Poland

US

Brazil

UK

23,2%

24,4% 24,5%

24,9%

25,6%

2013 2014 2015 2016 2017f 2018f 2019f 2020f

Turkey’s Gross National Savings / GDPGross National Savings Percentage of GDP

(2016)

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Both AUM and contribution amounts had rapid growth since 2006 with a CAGR of 34% and 33%,

respectively.

53

,4

44

,4

0

10

20

30

40

50

60Assets Under Management (AUM)

Accumulated Total Contribution

Pension Funds (AUM) and Contribution Growth

(TL Billion)

1,06

1,18

1,00

1,05

1,10

1,15

1,20

0

2

4

6

8

10 Number of Contracts

Number of Participants

Contract per Participant (RHS)

Number of Participants/Contracts in Pension Funds

(Million)

• The number of participants in Turkey’s pension funds increased at a CAGR of 20% between 2006 and 2016, while total contributions

increased at a CAGR of 33% during the same period.

• As of 2016, total contributions reached TL 44.4 billion, which is a staggering 20% increase from the previous year. This increase was

due to the new pension regulation, in which the government funds 25% of the monthly contribution and automatic enrolment.

• According to the Pension Monitoring Center’s database, the total number of contracts increased to 7.7 million with 6.6 million

participants. The assets under management exceeded TL 53 billion.

Source: EGM

USD/TL as of 31.12.2016: 3.52

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The top 4 pension funds constituted 61% of the market.

Other; 33%

Anadolu

Hayat ve

Emeklilik; 19%

Garanti

Emeklilik ve

Hayat; 16%

Avivasa

Emeklilik ve

Hayat; 20%

Allianz18%

Pension Funds (AUM) Share

(2016)

• Avivasa Yaşam ve Emeklilik is the market leader in the pension fund sector in terms of assets under management. However, it is not

the market leader in terms of number of participants.

• Garanti Emeklilik ve Hayat and Allianz has the highest share in terms of number of participants with 17% and 18% respectively as

the end of 2016.

Source: EGM

Other; 39%

Anadolu

Hayat ve

Emeklilik; 17%

Garanti

Emeklilik; 17%

AvivaSA; 14%

Allianz18%

Market Share for Number of Participants

(2016)

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Non-Life Insurance Sector:Selected Players

AXA Sigorta

• French insurance giant Axa

entered the Turkish

insurance market in 1995

under the name Axa Oyak

Life Insurance.

• In 2008, AXA bought

Oyak’s shares.

• 93% of the shares of the

company belong to Axa

Holding A.Ş., 7% to Ziraat

Bank and the rest to

smaller stakeholders.

• Axa Sigorta’s total assets in

2016 reached TL 5.4 billion.

Anadolu Sigorta

• Anadolu Sigorta was

founded in 1925 by İş Bank.

• 57% of the company is

owned by Milli Reasürans

T.A.Ş. and the rest is

publicly listed.

• Anadolu Sigorta’s total

assets reached TL 5.3

billion in 2016.

Allianz Sigorta

• In 1988, the German

company Allianz along with

Tokio Marine Insurance

from Japan bought shares

of Şark Sigorta operating

under Koç Holding.

• Allianz owns 96.2% of the

life insurance shares of the

company. The other 3.8%

is held by Tokio Marine.

• A Allianz acquired Yapı

Kredi Sigorta in 2014

• Allianz's total assets in

2016 reached TL 7.4 billion.

.

Güneş Sigorta

• Güneş Sigorta was

established in 1957.

• Vakıf Emeklilik owns 36% of

Güneş Sigorta and

Groupama, one of the

leading insurance

companies in France, owns

36%. The rest of the shares

are owned by the

Retirement Foundation of

Vakıfbank’s personnel and

the public.

• Güneş Sigorta's total

assets under management

reached in 2016 TL 1.2

billion.

Source: TSB and Company websites

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Life Insurance Sector:Selected Players

NN HAYAT ve EMEKLILIK

• Oyak Emeklilik A.Ş., was

founded in 2003.

• Dutch financial services

group ING acquired the

company in 2007.

• Oyak Emeklilik’s name

changed to ING Emeklilik in

2009.

• The company was renamed

NN Emeklilik in February

2015.

•NN Continental Europe

Holding BV owns the

company

GARANTI EMEKLILIK ve

HAYAT

• Garanti Emeklilik ve Hayat

began its operations in

2002.

• 85% of Garanti Hayat ve

Emeklilik’s shares are owned

by Garanti Bank, the

remaining are owned by

Dutch insurance company

Achmea.

• Garanti Emeklilik ve Hayat’s

total assets under

management was more

than TL 11 billion in 2016.

AvivaSA Emeklilik ve Hayat

• AvivaSA was established in

2007 with approximately

50% percent of its shares

divided between Sabancı

Holding and Aviva.

• Aviva is a global insurance

company headquartered in

Britain with over 50 million

customers.

• AvivaSA had TL 12.9 billion

asset under management in

2016.

ANADOLU HAYAT ve

EMEKLILIK

• Anadolu Hayat Emeklilik was

founded in 1990 and is

Turkey’s only publicly listed

insurance company.

• 62% of the company‘s

shares are owned by Iş Bank,

20% by Anadolu Sigorta,

17% is open to public and

less than 1% is held by Milli

Reasürans T.A.Ş.

• In 2016, the company’s

asset under management

totaled TL 14.4 billion.

Source: TSB and Company websites

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E. Turkey’s Competitive Landscape

i. Turkey’s Macroeconomic Outlook

ii. Favorable Demographics

iii. Skilled and Cost-Competitive Labor Force

iv. Investment Environment & Stakeholders

v. Geostrategic Location

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2016 GDP ($ Trillion, PPP)

21,3

18,6

8,7

5,2

4,0

3,8

3,1

3,0

2,8

2,7

2,3

2,2

2,0

China (1)

US (2)

India (3)

Japan (4)

Germany (5)

Russia (6)

Brazil (7)

Indonesia (8)

UK (9)

France (10)

Mexico (11)

Italy (12)

Turkey (13)

Source: TurkStat, OECD, World Bank, IMF, PPP: Purchasing Power Parity

Turkey

Poland

Romania

Czechia

Hungary

13th largest economy in the world

5.6

3.7

3.5

2.6

1.8

Average

Annual GDP

Growth

2003-2016

%

100

125

150

175

200

225

250

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

Real GDP Growth (Index: 2002=100)

Turkey’s sizeable and diversified economy has achieved remarkable growth

with a bright future, further increasing financial activity..

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As Turkish economy has developed, it has integrated with the global economy and financial markets

with increasing cross-border capital flows..

134

465

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Financial Account

Income & Expenditure

Trade in Goods & Services

International Transactions Volume of Turkey

(USD Billion)

Source: CBRT

62

216

2002 2016

Reserve assets

Other investment

Portfolio investment

Direct investment

148

576

2002 2016

Other investment

Portfolio investment

Direct investment

International Investment Position of Turkey

(USD Billion)

Assets Liabilities

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invest.gov.trSource: IMF, Turkstat, Euromonitor

Turkey’s economic growth has resulted in income growth and a growing robust middle class with

increasing purchasing power..

2002

3.3 million

1 million 5 million

3 million

$55K+

$25K – $55K

$10K – $25K

$5K – $10K

Under $5K

2016

21.3 million

23 million

17.8 million

10.8

million

39.9 million

21.2 million

Income Groups(Annual disposal income per capita)

$3.581

$10.807

2002 2016

Tripling Income per capita (GDP per capita, current prices) 57.436

41.902

40.096

38.917

38.128

30.507

27.539

10.807

8.929

8.727

US (1)

Germany (2)

UK (3)

Japan (4)

France (5)

Italy (6)

Korea (7)

Turkey (8)

Russia (9)

Brazil (10)

Among countries with

population over 50 million,

only 8 countries have GDP

per capita over $10.000

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invest.gov.trSource: World Bank Global Findex 2014

Despite increasing income, Turkey still lags behind in financial inclusion as compared to peer

economies, giving room for growth in financial services..

56,7

70,5

Turkey Average of Upper Middle IncomeCountries

9,1

32,2

Turkey Average of Upper Middle IncomeCountries

Financial Inclusion Strategy

Financial Education Financial Consumer ProtectionAccess to Financial Products

and Services

In order to address financial

gaps, Turkey launched a

national Financial Inclusion

Strategy in 2014

Account at a financial institution

(% of population aged 15+)Saved at a financial institution in the past year (% of population aged

15+)

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5 3 1 1 3 5

0-4

10-14

20-24

30-34

40-44

50-54

60-64

70-74

80-84

90+

Female Male

5 3 1 1 3 5

0-4

10-14

20-24

30-34

40-44

50-54

60-64

70-74

80-84

90+

Female Male

90

100

110

120

2014 2017 2020 2023 2026 2029 2032 2035

Europe

Turkey

Source: Turkstat, Eurostat, UN, 2016

Ag

e

Gr

ou

ps

(%

)

EUROPETURKEY

45

50

55

60

65

70

75

2014 2017 2020 2023 2026 2029 2032 2035

Europe

Turkey

Ag

e

Gr

ou

ps

(%

)

Turkey has a quite favorable demographic structure with a bright prospect which will further

support economic activity in Turkey..

Working Age Population (15-64)

(Index: 2014=100)

Total Dependency Ratio (%)

(Age 0-14 & Age 65+) / Age 15-64

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75

Turkey’s labor markets support the financial sector’s human resources need with a cost-competitive

labor base..

273

301

2009 2016

Number of People employed in the Turkish

Financial and Insurance Sector (thousand)

56,351,7 49,7

45,9 43,838,5

19,1

Source: Eurostat, Turkstat, IMD

6,0

6,76,9 7,0

7,27,5

7,6

Availability of IT Skills, 2017

0=Unavailable, 10=Available

5,9 6,06,5

7,1 7,3 7,5 7,8

Labor Cost per hour in Financial & Insurance Sector, 2016 (EUR)

Availability of Finance Skills, 2017

0=Unavailable, 10=Available

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Turkey’s regulatory environment is highly friendly to foreign direct investment in financial sector.

0,4

93

0,4

32

0,0

67

0,0

54

0,0

42

0,0

33

0,0

03

0,0

02

0,0

02

0,0

00

Ch

ina

Ru

ss

ia

Sw

itz

erl

an

d

Fra

nc

e

US

A

OE

CD

- A

ve

rag

e

Po

lan

d

UK

Lu

xe

mb

ou

rg

Tu

rke

y

Index:

0=Open to FDI; 1=Closed to FDI

Foreign Direct Investment Law

National Treatment

No ownership restriction

International Arbitration

Guarantee of Transfers

Purchase of Real Estate

Employment of Expats

Source: OECD

*The FDI Index measures the restrictiveness of a country’s FDI rules by looking at four main types of

restrictions on FDI:

1. Foreign equity limitations;

2. Screening or approval mechanisms;

3. Restrictions on the employment of foreigners as key personnel;

4. Operational restrictions, e.g. restrictions on branching and on capital repatriation or on land ownership

Turkish Foreign Direct Investment Law FDI Regulatory Restrictiveness* in Financial Services, 2016

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77

Istanbul Finance Technopark

About

• Turkey’s first thematic technopark

• Produce technological and financial information

• Make innovation in products

• Commercialize technological and financial information

• Create investment opportunities in technology intensive

areas through ensuring the cooperation of research

companies and organizations with the finance and

manufacturing sectors

Target Groups

• Companies Operating in the Banking and Finance Sectors

• SMEs that produce hardware and software for the financial

sector

• Start-up Companies operating in the financial, money and

capital markets and software, information technology and

technology sectors

Shareholders

Turkish financial industry is also supported by university & industry collaboration through a finance-

oriented technology development zone.

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78

Istanbul Financial Center

Key Features

• Istanbul Financial Center will house the head offices of the

Turkey’s financial market governing bodies, state-owned and

private banks, and related businesses. It will cover 4.2 million

square meters of office, residential, retail, conference, hotel

and park space.

• The government is working to improve the Turkish tax

system, legal and fiscal environment, political and economic

stability and regulatory framework in order to attract

financial investments.

“İstanbul satisfies the majority of the criteria of a financial

center”

Turkey is committed to transform Istanbul into an international financial center..

“Besides regional proximity to our clients, İstanbul provides

appropriate infrastructure, convenient airport links, and a good

quality of life for our staff.”

Tom Shave, Deloitte Senior Manager Dimitris Tsitsiragos,

Vice-President, IFC

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80

Major Financial Sector Stakeholders

Name Web Page What They Do

Central Bank of the Republic of

Turkey

www.tcmb.gov.tr Its purpose is to create efficiency in all the financial sectors of the economy, especially money,

credit and capital markets as well as determining and implementing policy contributing to

financial stability, managing foreign exchange and gold reserves, printing money and

overseeing payment systems.

Banking Regulation and

Supervision Agency

www.bddk.org.tr Ensures confidence, stability and competitiveness in financial markets to ensure effective

operation of the credit system, protects the rights and interests of investors and takes

necessary measures to make institutions subject their supervision steady and secure.

The Banking Association of

Turkey

www.tbb.org.tr Contributes to the development of banking sector and its competitiveness, prevents unfair

competition and aims to make Istanbul an international financial center in the world.

The Insurance Association of

Turkey

www.tsb.org.tr Specializes in the development of the insurance, reinsurance and private pension sectors, TSB

provides advice to public authorities, monitors developments, conducts research, eliminates

unfair competition of its members and produces a code of ethics for practices.

Pension Monitoring Centerwww.egm.org.tr Since 2007, EGM monitors the pension system on a daily basis, collects data and implements

licensing exams.

Capital Markets Board of

Turkey

www.spk.gov.tr Regulatory and supervisory authority in charge of the securities market, which makes detailed

regulations for organizing the market and developing capital market instruments and

institutions.

Borsa Istanbul

www.borsaistanbul.com Borsa Istanbul A.Ş. was founded in 2012. It trades capital market instruments, foreign

currencies, precious metals and gems and other contracts and documents.

Turkey’s financial sector is also strengthened through efficient supervisory and regulatory institutions..

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81

Istanbul’s strategic location and its connectivity with the rest of the world has already enabled it

to be a regional hub for global companies..

Turkish Airlines connects Turkey to 246 destinations in 120countries

Global companies are

managing dozens of

countries from Istanbul

Source: Turkish Airlines

Follow and cover markets in 16 time zones from New York to Tokyo…

89 countries

80 countries

67 countries

52 countries

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Given Turkey’s strategic location, a significant economic activity is taking place around Turkey. . .

Source: IMF World Economic Outlook and ITC; GDP and Population

EUROPE

GDP: $18.3 trillionImport of Financial Services: $120 billionInsurance: $45 billionPopulation: 676 million

RUSSIA

GDP – $1.3 trillionImport of Financial Services: $2,4 billionInsurance: $1,7 billionPopulation: 146 million

MENA

GDP: $3.5 trillionImport ofFinancial Services: $5,9 billionInsurance: $13 billionPopulation: 712 million

CENTRAL ASIA & CAUCASUS

GDP: $0.4 trillionImport ofFinancial Services: $200 millionInsurance: $400 millionPopulation: 85 million

Access to Multiple Markets

1,6 Billion People;

$24 Trillion GDP;

around $200 billion trade

in Financial & Insurance

Services at a 4-hour

flight distance from

Turkey

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A governmental body

attached to the Prime

Ministry

Private sector approach

with public sector

capabilities

Acting as your

solution partner

General & customized

business information &

Sectoral analysis &

reports

Site selection support to

find appropriate

location/land for your

investment

Arrangements of

meetings with

governmental bodies

and other stakeholders

Matchmaking with local

partners & establishing

business linkages

Facilitating your

investment at all

stages

Project launch &

Press release

Services

Facilitating your

visit to Turkey

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invest.gov.tr

Contact: [email protected]