focus winter 08

36
DELIVERING QUALITY SERVICES 0845 277 7000 stirling.gov.uk the road ahead our five year plan for the Stirling area Focus FOR EVERYONE LIVING IN THE STIRLING COUNCIL AREA ANNUAL REPORT special WINTER 2008 STIRLING School placements & enrolments all the information you need Your web, your way sign up for our ‘My Stirling’ service Give us a twirl! WIN tickets to our Hogmanay Ceilidh Dunblane, McLaren and St Modan’s bright new beginnings

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Page 1: Focus Winter 08

delivering quality services 0845 277 7000 stirling.gov.uk

the road ahead our five year plan

for the Stirling area

Focusfor everyone living in the Stirling CounCil area

ANNUAL

REPORT

specialwinter 2008

STIR

LIN

G

School placements & enrolmentsall the information

you need

Your web, your way sign up for our ‘My

Stirling’ service

Give us a twirl!

win tickets to our Hogmanay Ceilidh

Dunblane, McLaren and St Modan’s

bright new beginnings

Page 2: Focus Winter 08

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Contact usfor access to all Stirling Council services phone the contact centre on:

&0845 277 7000

text: 07717 990 001

8www.stirling.gov.uk

@ [email protected]

To:

OK < > C

1 -.@ 2 abc 3 def

4 ghi 5 jkl 6 mno

7 pqrs 8 tuv 9 xyz

[ 0 #*

Send

OK < > C

1 -.@ 2 abc 3 def

4 ghi 5 jkl 6 mno

7 pqrs 8 tuv 9 xyz

[ 0 #*

To:

Send

To:

Send

+

Focus Comments? Questions? Ideas?

tel 01786 443360

email stirlingfocus@stirling.

gov.uk

or write to Stirling focus,

Communications and

Marketing, old viewforth,

Stirling fK8 2et.

&@

HellOfor the second year we’re including a summary of our annual report in focus. it gives you a snapshot of how we’re achieving our vision for the Stirling area and its people and what our plans are for the coming year. i hope you find it interesting and useful.

in this issue we’re reporting on the opening events for the refurbished Mclaren and the new-build St Modan’s and Dunblane high Schools. each school is reflecting in its own way the personality of its pupils, staff and community, and each has captured the excitement of a new beginning and bright prospects for the future. we also visit Deanston Primary to see the Curriculum for excellence come to life on the dancefloor (!), and there’s important information for parents about enrolments and school places.

elsewhere Suzie vestri from the national ‘see me’ campaign writes for us about what we can all do to help get rid of the stigma around mental illness, there’s a look at long-term improvement plans for our area’s roads, information from the money advice team, a focus on new developments on our website, and much more.

finally, Stirling’s first winter festival is getting into swing. for more details about all the fun events and the chance to win free tickets see p2.

i wish you and your family a safe and happy Christmas and new year.

enjoy focus. Cllr graham houston

leader, Stirling Council

CouNCILLoRGRAhAM hOUSTON

read and recycle

if you need this information in large print, Braille, audio or in another language please contact 0845 277 7000 and quote reference number 7555.

0845 277 7000

0845 277 7000

0845 277 7000

0845 277 7000

fOcus faCtS

Stirling focus is published by Stirling

Council and delivered by the royal

Mail’s Door to Door service. it costs

approx 24p per copy to print and

distribute.

Copyright © Stirling Council 2008. no

article or photograph in this magazine

may be reproduced without the consent

of Stirling Council. Details are correct at

the time of going to press.

Page 3: Focus Winter 08

WINTeR 2008

Improved wellbeingsee - p16

Contents

help us keep compost clean

Supporting people with mental illness

our new flooding officers

Strictly Deanston Primary School

10

28

8

25

housing hopes

32

Regulars2 What’s on

4 out and about

33 Your councillors

34 Roads report

34 Past times

our repairs by appointment service is more

convenient for tenants - and it’s helped to cut

costs too”.(seepage31)

cOver pHOtO:

improving our area’s roads: Maurice

Cunningham from Stirling Council’s

urban roads team.

Annual Report 07-08a special 8-page pull-out. our promises, our performance.

13

1

Feature Stories

6 5 year roads plan

11 employability’s new base

12 Social work inspection

22 School enrolment

24 My Stirling - our new online service

26 See Me - supporting people with mental illness

27 Commit to climate

change

Page 4: Focus Winter 08

✽Sun 23 Nov, 7.30 pm

the alexander BrothersJoin tom & Jack on their 50th anniverary

tour. tickets £10.

Thurs 27 Nov, 1.00 pm

charity christmas card saleSupport local and national charities and

buy from a wide range of cards and gifts.

admission on door.

Sat 29 Nov, 7.30 pm

paul daniels a fabulous evening of

magic, music, special effects and glamorous

entertainment £12/£10 Children £7

Fri 5 Dec, 7.30 pm

voulez vous – so long tourSay ‘thank you for

the music’ to voulez

vous after 17 years.

£16/£15 family 2 adults, 2 children £42

Thurs 4 Dec, 8pm

the scottish flute trio(Pre-performance talk with composer

Sally Beamish at 7pm) the trio is

joined by cellist robert irvine and

percussionist rhian Macleod. £12/£10

Fri 5 Dec, 8pm

King creosote (DJ set in bar 7pm)

a welcome return to the tolbooth.

www.kingcreosote.com

www.myspace.com/kingcreosote £14/£12

Fri 12 Dec, 8pm

davie scott’s pop special, with special guests the pearlfishers, Karine polwart (Christmas DJ’s bar at 7pm with mince

pies and Christmas punch) Celebrate

and sing along. www.pearlfishers.co.uk

£14/£12

Sat 13 Dec, 8pm

tommy smith’s youth Jazz OrchestraSeeing is believing... but hearing them

is even more amazing. £8/£6

Thurs 18 Dec, 8pm

Koshkafrom russia - with a seasonal flavour.

www.koshka.uk.com £12/£10

alBert HallsBox Office 01786 473544www.stirling.gov.uk/alberthalls

Fri 14 Nov, 7.30 pm

country legends solid gold show – part 2 all your favourites from randy

ryman and the outlaw Country Band.

£14/£13

Sat 22 Nov, 7.30 pm

Jive talkin’ – the Bee gees story the highly acclaimed smash hit show

based on the musical life & times of

the Bee gees. £14.50/£13.50

2

✽TolbooTh Box Office 01786 27 4000www.stirling.gov.uk/tolbooth

Fri 14 Nov, 8pm

catriona Macdonaldthe Blazin’ fiddles’ Catriona comes to the tolbooth as a major force in her own right. £12/£10

Sat 15 Nov, 8pmelgin piano trioan evening of beautiful chamber music. £12/£10

Tues 18 Nov, 8pmBenny gallagherSolo debut for one half of hit makers and songwriters gallagher & lyle. £15

Thurs 20 Nov, 8pm Barbara Morgenstern - only SCottiSh Datewith support from remember remember and Beth wilmhurstDJ set in bar at 7pmgermany’s electro pop

songstress. £12/£10

Sat 22 Novde rosaDoors open 7.30pm / DJ til 8pmexplosive energy punctuated by moments

of intimate beauty. £6

Sat 29 Nov, 10.30am - 4pmKnitting Workshop Café Baraimed at knitters who can already knit/purl with confidence and would like to try something new. refreshments and yarn provided - just bring your own

needles and hooks. £10/£8

STIR

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✽For a selection of attractions in the Stirling Council area visit www.stirling.gov.uk/whatson

we’ve got 4 tickets for one lucky

winner for Stirling’s hogmanay

Ceilidh up for grabs. Simply answer

the question below.

Where is this year’s Hogmanay ceilidh being held?

the draw will take place on 11 Dec.

answer:

name:

address:

tel no:

Send your answer to: hogmanay Competition, Communications and Marketing, room 24, old viewforth, Stirling fK8 2et.

Have Hogmanay on us!

The

Bee

Gee

sSt

ory

Page 5: Focus Winter 08

WINTeR 2008

✽✽

Ceili

dhs tickets for the Hogmanay ceilidh.

enter our competition to win

Winter festivalfor full details of the winter festival and event highlights have a look in this year’s leaflet available from the thistles, libraries and other venues.

and remember to look in this year’s Stirling festive guide for all things festive including gift ideas and what’s on information

Sat 22 Nov, 12noon

santa parade with real reindeer and christmas lights switch On

12pm - 5 pm Stirling city centre

Sat 29 Nov,christmas farmers’ MarketStirling city centre.

Fri 28 Nov, 8 pm st andrew’s ceilidh AlbertHallsCelebrate in true Scottish style with the ian MacCallum Scottish Dance Band. £5

Sat 29 Nov, 8pmcelebrating st andrew’s dayTolbooth ross ainslie and Jarlath henderson (Piping and whistle workshop for intermediate players, 3pm, £5) www.myspace.com/rossandjarlath £12/£10

Sun 30 November st andrew’s day free entry Stirling Castle

rnli reindeer runStirling university

6th and 7th Dec 2008 christmas at the Monument10.30am - 4.00pm each daya special weekend for all the family. includes the Monument Mastermind Quiz!

Tue 9 Dec, 7.00 pmnational youth choir of scotland christmas concert.AlbertHallstickets available on the door.

Wed 10 December, 11.30am-12.15pmparade by argyll and sutherland Highlanders Stirling city centre

Sun 14 December, 12.30-3.30pmchristmas at the castle eventStirling Castle

3

HOT OFF THE PRESS

to help with Christmas shopping a Sunday

December 7th, 14th, 21st and 28th.

service park and ride will be available on

Sunday service times are 10am-6pm.

Sun 14 Dec, 5.00 pm12th aberlour annual christmas concert AlbertHalls£9/£7

Sat 20 Decchristmas ceilidh Tolbooththe seasonal knees up is back! family ceilidh 3-5pm, £6 each or 4 for £20. evening ceilidh 8pm, £8 each

or 4 for £27

Sat 27 and 28 Dec, 12 noon & 3.00

pm

the singing Kettle presents christmas toy shop AlbertHalls

Songs and fun – remember to wear

your Santa hat! £10.50/ family of

four £38 Schools £7/ group 1 in 10

free

Wed 31 Dec, 8.00 pm

Hogmanay ceilidh AlbertHalls

Moira Kerr is our host once again.

Dance the night away, enjoy a two-

course meal, and welcome in 2009

with a glass of bubbly. £40

Mon 26 Janchinese new year

Page 6: Focus Winter 08

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Killintyndrum

Callander

Doune Dunblane

gargunnockKippenBuchlyvie

Balfron

Killearn

Strathblane

Drymen

aberfoyle thornhill

Plean

Cowie

Bridge of allan

STIRLING

fallinBannockburn

Crianlarich

fintry

lochearnhead

Strathyre

Balmaha

Croftamie

Balquhidder

Out & aboutin the Stirling Council area

KILLEARN

4

Children from Killearn Primary School create

a wall hanging of Bonnie Prince Charlie out

of recyclable materials as part of “Creative

Curriculum”, which gives schools, teachers and

pupils the opportunity to work with artists.

RIvER TEITh

MUGdOCK

MugDoCK Country ParK

Mugdock Country Park

celebrates being awarded

a 4 star (excellent) grading

by visitScotland. the Park

is located on the cusp of

the Stirling border with

east Dunbartonshire, and

is jointly managed by both

councils.

a questionnaire is sent to over 400 anglers who

have bought season permits for the rivers forth

and teith. it covers management issues and

ideas about how to enhance the sport while

conserving salmon and sea trout.

www.stirling.gov.uk/countryside/fisheries.

Page 7: Focus Winter 08

Killintyndrum

Callander

Doune Dunblane

gargunnockKippenBuchlyvie

Balfron

Killearn

Strathblane

Drymen

aberfoyle thornhill

Plean

Cowie

Bridge of allan

STIRLING

fallinBannockburn

Crianlarich

fintry

lochearnhead

Strathyre

Balmaha

Croftamie

Balquhidder

RAPLOCh

this chess board treasure map

is part of the raploch urban

regeneration Company’s

(urC) creative spaces project

on raploch’s riverwalk. the

chess pieces were originally

designed by Peter McCaughey

in 1990 as part of glasgow’s

year of Culture for the Burrell

Collection. Peter, from the

glasgow School of art, has

now kindly donated them to

the raploch community. the

urC hope that the pieces,

funded by the Scottish arts

Council, will be put on public

display in raploch soon.

a strange triangular stone

carved with the letters ‘a

n e e’ and the date 1666

is discovered by Council

employee alex Mcgrandles

while excavating a culvert

near Cowie. it commemorates

an important date in the

lives of alexander nairn and

euphan easson of easter

greenyards. the stone has

been donated to the Stirling

Smith.

Map

: © C

row

n Co

pyrig

ht. a

ll rig

hts

rese

rved

. Stir

ling

Coun

cil 1

0002

0780

(20

08).

5keePING FIT WITh ACTIve STIRLING

AT The MAYFIeLd CeNTRe ST NINIANS

get active this winter... with active Stirling

WINTeR 2008

COWIE

There are sports and activity clubs in your

area ranging from swimming and rowing to

contact sports such as judo and rugby, and you

can get running with our athletics club.

Our Communities team runs ten community centres mainly in the urban area. All bustling with groups and activities - mothers and toddler groups, over-50’s clubs, sports organisations, art activities, keep fit classes and lots more.

all the centres can be hired, so whether you need a small room for a meeting or a large hall with space for events and activities we can help. to find out more details about what facilities are on offer or to make a booking call 0845 277

7000 for visit www.stirling.gov.uk/community-centres

heard about our halls?

our adult health and fitness classes offer

everything from mind and body-calming Pilates,

yoga and tai Chi to vigourous Body training

Systems (BtS) classes like BodyPump and

BodyStep that will keep you fit and heat you up!

Check out our walk about Stirling programme, with a range of

interesting walks across our area. walks go from 45 minute

strolls to longer 90 minute outings. or get in touch with one of

Clubsport Stirling’s affiliated clubs and join today.

visit www.activestirling.org.uk or tel 01786 432323.

Page 8: Focus Winter 08

Roads: five year plan

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in total an extra £2.185 million

has been added to the roads

maintenance budget each year

for the next five years, bringing

spending each year up to £6.34

million. this allows the Council

to meet national guidelines that

recommend 4% of the road

network should be resurfaced

each year.

the way the extra cash will be

spent has also been changed. in

the past the busiest roads in the

worst condition were repaired

first, which meant that less busy

roads deteriorated. now all road

types have been allocated an

increased budget, so investment

in our road network is spread

more evenly.

a five year plan identifying road

repair and improvement projects

has been produced and the first

year of the plan is well underway.

this year we will meet the target

of resurfacing 40km or 4% of our

roads.

we consulted with community

councils over the summer to find

out what their priorities for road

repairs were, and this will have an

influence over the repair plan for

years two and three.

as well as resurfacing roads we

will use this extra money to make

our roads safer by repainting

white lines, renewing road signs

and replacing catseyes. we’ll also

spend more money improving

roads and pavements in residential

areas.

for an update on current repair projects

see our regular roads report on the

back page of focus.

a five year funDing BooSt to iMProve the Quality of

Stirling’S roaDS waS agreeD By the CounCil earlier thiS year.

This year we will meet

the target of resurfacing

40km or 4% of our roads.

We will also spend more

on improving roads and

footpaths in our residential

areas.

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Page 9: Focus Winter 08

Details about disruptions to services or road

our website under Disruptions/Closures”

closures will be posted on the front page of

Winterroads

7Road Priorities ROAD pRIORITIeS:1 major roads, bus routes and roads

providing access to emergency service

centres and almost all schools are

treated for snow and ice 24 hours a

day. Precautionary treatments are

also carried out between 5.30 am and

midnight if required.

2 main roads to housing and industrial

areas and some rural roads are treated

when a thaw is expected before noon.

3 major housing and industrial areas

and some rural roads are treated if

conditions are likely to last for 48 hours

and no thaw is likely in the next 48

hours.

4 other public roads are treated only in

extreme weather and when resources

allow.

pAveMeNT pRIORITIeS:• places with a group of three or more

essential premises, such as food shops

and post offices.

• steps and ramps to underpasses and

bridges.

• pavements connecting shopping areas

to nearby public buildings.

• outside individual essential premises in

towns or village shopping centres.

• at sheltered housing and residential

homes for older people.

Pavements are normally only treated

during working hours, unless there is a

build-up of snow.

Stirling Council will…

• provide a prioritised winter service on the local road

network.

• make as large an area as possible

accessible as quickly as possible.

Sometimes this will mean treating

the pavement on one side of a road

only.

We ask you to …

• plan your journey carefully. Check

weather forecasts and avoid using minor roads if possible.

• travel early or the day before if heavy snow is forecast.

• consider not travelling if roads are likely to become blocked.

slow down! avoid sudden braking, and use dipped

headlights if visibility is poor.

• keep wheelie bins out of the way of snowploughs.

• use salt bins as necessary to help make minor roads and

pavements safer.

• remember neighbours who may be older or have a disability.

We’re not able to …

• keep all roads free from snow and ice all the time.

• prevent ice from forming. when it rains, salt already laid

will be washed away. if the temperature then falls suddenly,

ice will form. it will then take several hours to treat all

roads. even after the salt is applied, it takes time for the ice

to melt.

• stop snow from lying. even if we are ploughing a route

continuously, snow will build up until the plough gets back

again.

• clear roads blocked by stranded vehicles.

• treat roads blocked because of inconsiderate parking.

don’t stop moving...on Stirling area roads this winterwe will Be worKing with you to KeeP our area

Moving thiS winter CoMe Snow, iCe, hail or Sleet.

WINTeR 2008

Page 10: Focus Winter 08

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St Modan’s

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the oPening of the new BuilDing at royal Stuart way, forthBanK

SignalS the Start of an aMBitiouS new era for the high SChool.

as a result of the improved teaching, recreation and social space the school is embarking on a School of ambition programme that gives every pupil access to more creative, physical and enterprise education.

to kick the programme off an extra teaching session has been added at the end of the school day on Mondays and pupils from S1 – S5 can choose up to four new activities, each studied over an eight week block. the choice of activities includes digital photography, italian, orienteering, samba band, textiles, dance and curling.

once the new sports village opens next year extra teaching sessions will be added and the range of physical activities will be extended even further. eventually all S1-S5 pupils will have

A key feature of the building is

the chapel that is adorned with three

new stained glass windows and a

new lectern and altar designed by a

local craftsman.

access to between one and half hours and four hours of additional physical/creative/enterprise activities each week.

“this exciting addition to the curriculum could only have been made possible by moving to our new school building,” says head teacher frank lennon. “our location near to business and industry, as well as the new sports village, means that we can develop successful and mutually beneficial relationships with our new neighbours. By february next year all S4 pupils will have had the opportunity to visit five local businesses, something we would have found difficult to do before.”

the new school was officially opened exactly 75 years to the day that the original St Modan’s building was opened at St. ninians.

Ambitious plans for

(ABove) The NeW

ST. ModAN’S

Pupils attend

St Modan’s, Stirling’s

only Roman Catholic

high school, from

Stirling, Falkirk and

Clackmannanshire

council areas ....

heAdTeACheR FRANk LeNNoN IN The SChooL’S ChAPeL

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Page 11: Focus Winter 08

9

new-looK MClaren headteacher Peter Martin

welcomed pupils and staff back from the summer holidays and

into a completed ‘new look’ Mclaren high School in august.

the school became a major construction site for around 30

months as it underwent a refurbishment and extension

programme, but Mclaren’s 682 pupils and 88 staff managed to

keep learning and teaching.

Peter told focus: “we’ve now got first-class learning

and teaching spaces and attractive social areas. all

the hard work and careful planning over the past

two and a half years has been worthwhile, and

everyone’s delighted with what’s been achieved.

the modern appearance still retains recognisable

elements of the old building, and the physical

environment will help motivate and engage our

young people.”

when pupils at the new Dunblane

high School were asked to vote

on who they would like to officially

open their new school it was game,

set and match for local hero and

wimbledon mixed doubles champ

Jamie Murray.

“Jamie is an ex-pupil of Dunblane high,

and he was delighted to come to visit

the new school, meet everyone and

cut the ribbon to declare us officially

New dunblane high is a smash hit

fOcus faCtS(ABove)

JAMIe MuRRAY ANd duNBLANe hIGh SChooL heAdTeACheR doT WhITe. • work on all three schools was

carried out by Stirling gateway ltd (ogilvie, feS and Stewart Milne)

on behalf of the Council as part of a £100m schools rebuilding and refurbishing programme

• pupils and staff were involved in the ideas and designs from the start.

I am delighted and

honoured to be back at

dunblane high to open the

new school. It holds very

precious memories for me and

for Andy. Jamie Murray

duNBLANe hIGh SChooL PuPILS

MCLAReN hIGh SChooL eNTRANCe

MCLAReN heAdTeACheR PeTeR MARTIN

WINTeR 2008

open,” head teacher Dr Dot white

told focus. “it was a great day, and a

great message for our young people

- that through hard work and a focused

approach anything is possible.”

on a guided tour Jamie was shown all

the new facilities, including

the external art deck, rooftop

science teaching space, and

fitness and dance studios.

Page 12: Focus Winter 08

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Strictly Comedeanston

It’s great doing

dancing with all of

the members of the

community. It was

really fun doing the

test and getting

our medals. ....

Bright prospectuses!

each of the Stirling area’s

primary schools has a

prospectus on the Council

website. they give a flavour

of the life of the school,

facilities, achievements and

how it interacts with its local

community. read all about

Deanston at www.stirling.gov.

uk/deanstonpsbrochure.pdf

10

TAke YouR PARTNeS...STRICTLY deANSToN!

the Deanston young people caught

the dancing bug two years ago when

some older local residents asked if

they could hold their tea dances in

the school hall. over time the school

children began joining in the fun ...

and there was no stopping them.

teacher Beverley Donald told focus,

“the ballroom dancing classes have

had a huge impact on the children,

which is then carried through into

the classroom. the infant class

joined the dancing classes for the

first time last year, and now they

have completed their first medal.

as their expertise grows each week

the children become more and more

confident. their interaction with

people in the community and with

each other has benefitted, helping

them to be aware of others and to

become responsible citizens.

“our Primary 2-4 children have

become so good at the waltz they

are even helping robin, our dance

teacher, teach it to the new Primary

1s!”

PuPilS froM one of the Stirling area’S SMalleSt PriMary SChoolS

PulleD out all the StoPS ‘StriCtly’ Style earlier thiS year when the

entire SChool PaSSeD an introDuCtory BallrooM DanCe exaM.

hannah ritchie P7

We’ve had to learn

some hard stuff and now we

can do it really well. It’s

fun to dance with each

other. My favourite is the

waltz. Kyra gibson P6

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Page 13: Focus Winter 08

WINTeR 2008

A move for the Employability Team

Strictly Comedeanston

The address may have changed,

but the aim of Stirling Council’s

friendly employability Service

stays the same – helping people

overcome different kinds of

barriers to getting a job and being

able to lead an independent life.

“our new base is on the second

floor of the wolfcraig building in

Dumbarton road in the centre of

Stirling,” says Service Manager Matt

Duncan, who heads up the team.

“it’s great because it’s so easy to

pop in any time you’re in the city

centre. Just ask at the resource

Centre on the ground floor and

someone from employability will

come down to say hi and take you

up to our new offices.”

the team gives advice and guidance

and organises assessments, training,

work experience and employment

opportunities.

“everything is focused on clients’

individual needs, and many of

the people we work with have

disabilities, learning difficulties,

mental health problems or other

health-related conditions,” explains

Matt.

the service came together in June

2007, and has close links with local

employers and partners including

Jobcentre Plus and nhS forth valley.

visit the team at:

employability Service wolfcraig

Building 2nd floor,1 Dumbarton road

Stirling fK8 2lQ Phone 01786 432141.

email [email protected]

MATT duNCAN (BACk, 2Nd FRoM LeFT) ANd The eMPLoYABILITY TeAM.

11

fOcus faCtSSince June 2007 the employability

Service has

• registered over 225 clients

• supported over 125 people into

employment, training or

further education

• supported over 100 local employers.

‘CuRRICuLuM FOR exCeLLeNCe’ Dance lessons

are one way that Deanston is

bringing the ‘Curriculum for

excellence’ to life.

Curriculum for excellence is all

about helping children develop

as successful learners, confident

individuals, responsible citizens

and effective contributors.

as well as dancing lessons,

Deanston Primary School

encourages themed play in the

infant activity room to develop

the children’s confidence, ability

to play with each other and

awareness of their environment.

and in the classroom an ethos

of success is always being

promoted.

“Children are encouraged to work

independently or in groups, and

to praise each other for their

achievements,” explains Beverley.

“you can see the effects in the

way they really enjoy trying new

things and working together.” Kyra gibson P6

Page 14: Focus Winter 08

12

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Child Protection

b

Stirling Council wants our

area to be a place where all

children and young people are

safe, enjoy good health, and have

access to a wide range of positive

experiences and opportunities to

achieve their potential.

the Safety of our children

is everyone’s responsibility.

If you have any concerns for a child

or young person, seek advice and

support from:

During the day:

Social Work

initial assessment team

01786 471177

Child Protection Co-ordinator

01786 443493

police

01786 456000

Health

Contact your local health centre and

speak to your health visitor or gP.

Reporter to the Children’s panel

authority reporter

01786 476400

Out of hours:

emergency Duty team

after 5 pm and at weekends

Social Work

01786 470500 or 0845 277 7000

police

01786 456000

bbbb

bb

www.stirling.gov.uk/stirlingperforms

Social Work Inspection

When

the inspection is

completed a

Performance

Inspection

Report will be

published.

the Social work inspection agency (Swia) is to carry out a Performance inspection of the Council’s Social work Services functions. Swia have responsibility for inspecting Social work Services in all 32 Scottish local authorities.

the Council welcomes the opportunity to work closely with Swia throughout the inspection process to make sure that our Social work Services continue to develop to meet the needs of local people and communities who use them.

performance inspections:

• tell the public how well people are being served by their local Social work Services

• help these services improve

• help safeguard the interests of people who use services, and carers and

• work with councils to develop their own approach to improving services.

after examining a wide range of material about the Council and its Social work Services, and carrying out a questionnaire

survey of service users, carers, staff and other stakeholders, a team of Swia inspectors will visit our area on January 19 2009 for two weeks. they’ll meet people who use Social work Services, carers and people who are responsible for planning and providing the services. the inspection team will also meet elected members and chief officials of the Council and representatives from a range of organisations and groups.

when the inspectors have completed their inspection they’ll publish a Performance inspection report on their findings in June 2009. the Council will then prepare an action plan to meet any recommendations made by Swia and to make sure we are continually improving our services.

For more information visit www.swia.gov.uk

read more performance information at

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Stirling Council

Annual Report 0708

deLIveRING A BRIGhTeR FuTuRe FoR The STIRLING AReA

stirling.gov.ukDeLIveRING quALITy SeRvICeS

this report presents a summary of our performance over the last year: what we said we would do in 2007/08 and what we have done towards each of our strategic priorities, which are to make the Stirling area a place:

■ that is open for business

■ with jobs and opportunities for all

■ where lifelong learning is valued and encouraged

■ where improved wellbeing adds years to life – and life to years

■ with a high quality environment.

three themes run through everything we do: making services better, encouraging participation and responsibility, and making Stirling more sustainable.

if you would like to comment on this annual report or would like further information on our performance, please contact the Performance team on (01786) 443486, email [email protected], or visit www.stirling.gov.uk/stirlingperforms

you’ll find more information about our plans and priorities for the Stirling area

at www.stirling.gov.uk/shapingstirling.

the Stirling Council area stretches almost 2,200 square kilometres from

ancient Stirling - now Scotland’s newest city - and its surrounding towns

and villages to the shores of loch lomond and the trossachs, and from

Crianlarich, tyndrum and the southern highlands to Killin, the shores of

loch tay and the eastern villages of Plean, Cowie and fallin. it is home to

around 88,000 people.

Our vision

This annual report lets us give

local people a snapshot of how we’re

performing.

Our area

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Stirling is Scotland’s sixth and newest city. we want to make sure that the area continues to be a location of choice, with a growing population and a vibrant economy that is open for business.

Vibrant economy

Continue development at

forthside, including opening a

multi-screen cinema, building 214

homes, beginning work on the hotel

and offices, opening a footbridge

providing pedestrian link between the

city centre and forthside

the cinema and associated restaurants

are open and trading successfully.

there has been a delay in opening

the bridge due to some redesign and

extra testing.

Complete forthside way, the

public transport route allowing

easy access from forthbank through

the forthside development to the city

centre.

forthside way and the public transport

route are due for completion in the

autumn. the public transport route

has been temporarily opened to

traffic throughout 2008 to give access

to the main car park for cinema and

restaurant users while the pedestrian

bridge and forthside way are

completed.

Construct a western park

and ride facility to improve

accessibility and ease congestion in

the city centre.

we opened Castleview Park and ride

in august this year. two buses now

run directly to the city centre every

12 minutes, and in the first weeks of

operation the usage averaged 100

passengers per day.

what we are doing in 2008/09

■ Developing research and development

links with the university and college and

giving support and assistance to rural

businesses and business associations.

■Conducting a pilot project on safer

transport for people leaving the city at

night.

■increasing available business space,

including retail and leisure spaces.

what we said we would do in 2007/08

We are developing

links with universities and

colleges to improve our

business research.

■67% of planning applications

we receive are dealt with within 2

months. our target is 80% so although

we are improving, we need to do

more to meet this target.

■79% of consumer complaints we

receive are dealt with within 14 days,

which is above our target of 75%.

■we deal with 92% of business

advice requests within 14 days,

exceeding our target of 90%.

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Develop activities at the new

hillpark Community Centre.

we have introduced a range of community

activities, including ones for young people

organised by the youth team and local people.

work with the Compass for life

initiative and forth valley College

on a wider range of courses to help young

people into work and training.

we have created a searchable database

of sources of support, and introduced

the 16+ guarantee to help young people

move on after school.

Develop ways to give tenants

more say on future council housing

service delivery.

we set up the housing advisory group

to let tenants discuss the development

of the service with elected members

and developed our network of “tenant

voices”.

review the needs of people who

are homeless and evaluate the best

way to provide temporary homeless

accommodation across the Stirling Council

area.

we began the design and construction of

two new hostels for homeless people and

reviewed our allocations Policy to give

greater priority to those without a home.

Middlemuir road hostel is now open.

More accommodation is needed to meet

the national target of providing settled

accommodation for all unintentionally

homeless people by 2012.

what we are doing in 2008/09

■Planning and developing the creation

of a new community with 2,500 new

homes at Durieshall.

■Continue to build houses in raploch;

work on the 900 planned new houses

began in January 2008 and will be

completed in 2018.

■Conducting a study of how the

emerging Scottish rural Development

Programme can be used with available

funding to diversify the rural economy,

and then carrying out an action plan.

we want our area to be a place with jobs and opportunities for all. we will make sure that people across the Stirling area have access to a range of core services, and take action where poverty, cultural differences, vulnerability or geographic isolation may make it harder for people to access opportunities.

what we said we would do in 2007/08

■the length of time we took to

complete our duty for people who

are homeless increased from 10

weeks to 18 weeks. this was due to

a change in how we calculate this

figure and a shortage in available

properties.

■we take on average 24 days to

re-let a home. this is less time than

most other councils take.

■the Council continues to have the

highest proportion of females (over

50%) in the top 2% and top 5% of

earners compared to other Scottish

councils.

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extend the community warden

scheme to create a mobile

team.

we have recruited additional

wardens and introduced a new

team that patrols a number of

communities, working closely with

the Police.

Share information across

organisations to better tackle

antisocial behaviour.

the forth valley information

sharing system has been developed

and launched as oaSiS (online

anti-Social information Sharing).

this will be used by Stirling,

Clackmannanshire and falkirk

Councils, Central Scotland Police, and

Central Scotland fire and rescue

Service.

reorganise care management

services to speed up care

assessments and access to care

services.

we carried out a full review of

the care management structure

and how we deliver care services.

this has led to a reduction in the

waiting time for assessment. the

percentage of care assessments

we will continue to work to make Stirling a place where improved

wellbeing adds life to years, not just years to life. this means providing

support for those who need it,encouraging healthier lifestyles and

helping people to reach their potential and to live as independently as

possible.

Improved wellbeing

what we said we would do in 2007/08

done within 7 days has increased from

65% in 2005/06 to 71% in 2007/08.

increase the availability of home

support services to meet the

growth in demand.

recent inspections have recommended

that we increase our provision of

homecare. we are working on how we

commission services for older people

and home support so that people get

the support they need. we are also

working with the nhS, to make sure

that people in rural areas have access

to these services.

work with partners to review

personal care, support and

housing services for people with very

complex needs.

we are planning for ‘core and cluster’

style homes. this is accommodation

based around one building, the core,

with a staffed office, accommodation

for a limited number of residents

and communal facilities. Clustered

around the core are self-contained

flats in which residents can live more

independently than in the core but still

receive support from staff.

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Prepare for hMie inspection of

child protection arrangements.

the inspection of our child protection

arrangements was carried out between

January and March 2008. it found

that overall Stirling performed well;

however some areas needed work,

including our ability to recognise and

assess risks and needs. we have

developed an action plan to take this

work forward.

Develop Stirling’s response to the

national ‘getting it right for every

Child’ proposals to improve and join up

services for vulnerable children.

we are working with our community

partners to look at the best ways of

doing this.

explore the best way of meeting

the needs of vulnerable children

with very high care requirements.

there has been a large increase in

the demand for children’s social work

services in the last couple of years.

this demand has placed a huge strain

on the budget and following a scrutiny

review, we set up a project team to

determine the best way of improving

the following areas: information

management, budgeting, forward

planning, procurement, balance

of internal and external provision

of residential care. this work is an

important priority for the Council.

introduce a reward scheme

for young people in secondary

schools to encourage uptake of health

school meals.

the reward scheme has now been

introduced into all secondary schools.

Students register on-line and earn

points whenever they make healthy

school meals choices; these points are

then converted to prizes.

what we are doing in 2008/09

■implementing the improvement plan

resulting from the 2008 hMie Child

Protection inspection.

■Carrying out the action plan resulting

from the 2008 Multi-agency inspection

of older People’s Services in forth

valley.

■reviewing the role of community

wardens in the effective management

of open space.

■Considering the use of Safer Design,

CCtv usage in planning for open

spaces.

■we submitted 48% of requested

Children’s hearing reports to the

reporter on time. this is a slight

improvement on last year, and

above the average in Scotland

(39%).

■86% of children were seen by

a supervising officer within 15

working days. this is a big drop

from the 98% we achieved last year

and the decrease is due to more

children requiring a supervising

officer (up by 25%) and arranging

meetings with families taking

longer than the 15 days to book a

suitable time.

■the number of homecare hours

provided (for every 1,000 people

over 65 years) decreased slightly

from 354.3 to 353.8 hours.

■attendances at pools fell this

year, from 2,631 to 2,034 (per

1,000 population). this is due to

the closure of rainbow Slides in

December.

■the number of attendances at

sports facilities increased from 102

to 411 (per 1,000 population). this

was due to the opening of the

raploch Campus and the Studio.

We are developing links with universities and

colleges to improve our business research.

We’re encouraging

the uptake of healthy

school meals.

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Complete the schools PPP

programme and continuing the

rolling programme of primary school

refurbishment.

raploch Campus, Stirling high School,

Dunblane high School, wallace high

School, St Modan’s high School and

Mclaren high School were all completed

by august 2008. a significant part of

Cowie Primary School was refurbished,

and a four-classroom extension was built

at Cambusbarron Primary School. other

improvements to the buildings have

been made to riverside, St Mary’s Cowie,

Doune, Strathblane and Bannockburn

Primary Schools.

establish new Parent Councils.

98% of schools now have a parent

council. we are currently recruiting for a

Parental involvement officer post, who

will support these new parent councils.

what we said we would do in 2007/08

lifelong learning

we want Stirling to be a place where lifelong learning is encouraged and valued. this is learning for all people at all ages. Stirling is already a high performing education authority, with good schools and high overall levels of attainment. we want our schools to continue to

provide a high quality education, and to increase the opportunities for learning after school so that people can achieve their personal, community and economic goals throughout their lives.

Develop learning and teaching

in line with new curriculum

framework, focusing on science,

numeracy and literacy.

new guidance called Building the

Curriculum 3 was issued during the

year that sets out the curriculum for

all stages of learning (ages 3 – 18

years). we have also implemented

a new policy for learning, called

Making the Difference, that was

developed with children, young

people, teachers and parents.

an improved quality

assurance programme for

schools and nurseries.

we have now developed an

improved quality assurance process

based on self-evaluation and

external inspections. this process

has been introduced in all schools,

and allows schools to identify areas

for improvement and then provides

the support required to take

forward any areas for improvement

identified.

■improving performance in all schools

and nurseries, with specific focus on

the lowest attaining 20% of young

people.

■Delivering the new Community

learning and Development Strategy.

■Carrying out the recommendations

from the review of our inclusion

policies for children with additional

support needs, including support

for children and young people in

mainstream schools through curriculum

flexibility and alternatives to exclusion.

■Setting out how we can support

and improve the progress of children

moving to primary 1 in all schools.

■Planning ways to help people learn

english when it is their second or other

language.

98% of our

schools have a Parent

Council

what we are doing in 2008/09

■the number of visits to libraries

for every 1,000 people in the area

decreased this year, from 6,357 to

6,104. this is a trend seen by the

majority of libraries in Scotland;

11% of the population are using the

computers and using them more

often.

■Children who are looked after by

the council are attaining more, the

percentage attaining at least one

SCQf level 3 has increased from

54% to 73% (any subject) and 39%

to 47% (english or Maths). we are

aiming to achieve targets of 95%

(any subject) and 75% (english or

Maths).

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Quality environmentwe know that the quality of the local environment is a key reason for living in the Stirling area. we aim to protect and enhance the built and natural local environment.

open raploch Community

Campus.

officially opened in May 2008, the

£17 million Campus is a partnership

between Stirling Council, forth

valley College and active Stirling

and the project is part of the wider

regeneration of raploch.

restore and enhance Stirling’s

old town cemeteries below the

castle.

we awarded the contract for the

£1.7million refurbishment of the

cemetery’s stonework and ironwork,

restoration of monuments, and

landscaping. work began in august

2008 and is due to be completed by

July 2009.

what we said we would do in 2007/08

upgrade selected ‘C’ class roads.

following consultation with urban

and rural communities we identified

12 schemes for resurfacing. all were

completed by april 2008.

Continue to promote recycling

and carrying out trials on

collections for all types of plastic

bottles.

following a successful trial of

recycling plastic bottles, we bought

the necessary collection cages for

our trucks and rolled out collection

of plastic bottles in the urban areas.

Plastic bottle collection is currently

being extended to rural areas.

open the new household waste

recycling centre at lower

Polmaise.

we opened the new centre at lower

Polmaise in May 2007 and we have

had a very positive response from

people using the centre. recycling

levels of the materials brought to the

site have reached almost 70%.

Develop an open Space Strategy

to ensure that Stirling’s parks

and other open spaces are effectively

developed and maintained.

we have finished consulting

communities on this strategy and the

final version will be decided by the end

of 2008.

what we are doing in 2008/09

We are making

sure that Stirling area

parks and other open

spaces are effectively

developed and

maintained.

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we aim to make our services

better, more effective, and

more efficient. we want our services

to be designed with customer

needs in mind, and we aim to

ensure that information about our

performance is readily available. in

2007/08, we made £4.5 million in

efficiency savings (primarily from

asset management and reducing

bureaucracy). this is 2.5% of our

budget and higher than the 1.5%

target we set ourselves.

Our total budget for 2007/08 was

just over £176m.

Where we spent the money:

Chief executive’s office £1.4

Corporate Services £11.1

Children’s Services £77.2

Community Services £35.4

environment Services £18.1

trading operations (underspend) -£0.8

Police, fire Service and assessor £14.5

other Budgets £2.7

loans Charges £14.3

Total £173.9

full details of our audited accounts

are available through our website

www.stirling.gov.uk/stirlingperforms

or contact Jim Boyle, Chief

accountant, on 01786 442899.

encouraging participation and

responsibility

Citizens and local communities

play a vital role in shaping our

services and we want to encourage

your participation. as well as the

residents Survey we encourage

community involvement and

community based activities.

Making Stirling more sustainable

embedded in all our activities and

work is a commitment to sustainable

development, including reducing our

carbon emissions and ensuring the

Stirling area adapts to the

effects of climate change.

■looking at ways community

wardens can help tackle litter

problems.

■launching the recycling incentive

initiative pilot “winning from waste”

in June 2008.

■Collecting all plastics from all

council areas and rolling out recycling

collection in the city centre by June

2009.

■Bringing forward our “towards Zero

waste”waste reduction strategy.

■we have invested more money

into repairing roads in recent years,

but more still needs to be done.

48% of the road network in the

area is estimated to need repairing,

compared to the average in Scotland

of 38%.

■we recycled 39% of the waste

collected, an increase from last

year’s figure of 36%.

■the cost of refuse collection is

still higher at £105.82 (last year it

was £101.28) than many places in

Scotland.

■the number of waste collection

complaints is 109.6 for every 1,000

properties. work is being done to

address this.

Talkbackwe welcome your feedback to

help us improve all our services.

talkback lets us know how local

people feel we’re doing – the

good and the bad. talkback

leaflets are available at all

Council offices and libraries. you

can also phone 0845 277 7000,

or go online at www.stirling.

gov.uk/talkback. for social

work complaints please phone

01786 443231.

Better services

Quality environment

(millions)

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Residents Survey Revisited Words into action

Wear a white ribbon to support

the Sixteen Days of Action for the

elimination of violence against

Women and Children

25th november-10th december

this major international campaign’s

message is that violence against

women is a violation of a woman’s

human rights. in the Stirling area

the campaign’s focus is being

expanded to include violence

against children.

events and activities will include:

• a white ribbon march in Stirling

on the evening of thursday 4

December

• a Stirling Multicultural

Partnership conference on

forced marriages on wednesday

26 november

• poster exhibitions in Stirling

Council offices, libraries and

sports centres

• themed reading groups in

libraries

• activities in high schools led by

Stirling Student forum, including

charity events, the sale of white

ribbons and themed assemblies.

More from anne Salter, lead officer

Child Protection at saltera@stirling.

gov.uk

sixteen days of action

In the last Focus we reported on

the early results from our 2008

Residents Survey. Here’s more

about what you told us and the

actions we’re taking to increase

local people’s satisfaction with the

Council.

You said you want to have your

calls answered promptly when you

phone the Council.

We will ...aim to answer 90% of

calls first time.

You said our website is one of

the top ways you prefer to receive

information about our services.

We will ...increase the number of

things you can do online. By 2012

we’re aiming to have all Council

services capable of being delivered

electronically available via our

website. we’re also providing more

personalised information. the story

about our new My Stirling service on

page 24 explains more.

You said you would like more

information on key things the Council is

doing.

We will ...use focus magazine and our

website to keep you up to date. we

are also working on ways to make all

our communications clearer and more

effective.

fOcus faCtS

• 1,300 people were surveyed

• the survey showed that overall

satisfaction with the Council has

increased from 54% to 60%

• we are involving local people

more in service design.

• you can read the full results at

www.stirling.gov.uk/residentssurvey

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“Because the

children are involved in the whole

process they are more

settled and confident,” says Jessie.

Making enrolment easy at Borestone Primary

“the more information parents are

offered, and the more involved

they are in the process of transition

to school, the more settled and

confident the children will be when

they join us.”

the school invites parents of soon-

to-be P1s to a transition meeting,

organises visits to classrooms,

dinner hall and playground, and

sends out regular newsletters.

“we’ve also created a special folder

for parents and children to read

through together,” adds Jessie.

“it’s a collection of photos and

comments from teachers, parents

and children, all about what

starting school is like. we keep

it in the nursery, so the whole

idea of moving to the school can

become familiar to the children and

something they feel comfortable

about.”

Primary 1 teacher aileen russell

makes a point of visiting boys and

girls who will be in her class while

they are still at nursery. “it means

a lot to the children,” she says.

“they do remember my visits, and

sometimes say ‘you came to see

me’, which is lovely.”

“we also encourage children in the

nursery to talk about what they

would like their classroom to look

like, and work with them to bring

their ideas to life.”

“we invite parents in to see P1

teachers teach, and stay on for lunch

and a discussion in the afternoon about

how they can help their children learn

at home.

“one parent commented afterwards

that she had never realised maths

could be such fun!”

“Starting SChool iS a huge event in the life of a ChilD anD

hiS or her faMily, anD we want to helP it go aS SMoothly aS

PoSSiBle for everyone,” SayS BoreStone PriMary heaDteaCher

JeSSie woJCieChowSKi.

BoReSToNe PRIMARY SChooL heAdTeACheR JeSSIe WoJCIeChoWSkI ANd PRIMARY 1 TeACheR

AILeeN RuSSeLL: A ReAL PARTNeRShIP WITh PAReNTS.

the information for children

and parents in the school’s transition

folder was very useful when my child

was about to start Primary 1. thanks

for all your help and support.

Comment in the folder from a Borestone Primary School parent.

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all children who are five years old on

or before 18 august 2009 are of school

age and must start their primary school

education on that date.

Children who are five years old

between 19 august 2009 and 28

february 2010 may start their primary

school education on 18 august 2009

for the above school year.

if you want your child to start school in

august 2009 you should enrol him/her

by 23 January 2009. for details on

school catchment areas, or for further

information on enrolment procedures,

please contact your local school or

Children’s Services, viewforth, Stirling

on 01786 442648 or visit www.stirling.

gov.uk.

as part of the enrolment process

Stirling Council now checks the

residency of all parents wishing to

enrol their child at their catchment

school. to avoid delay when you

attend your catchment school please

bring with you your child’s birth

certificate, child benefit book/award

letter and a recent council tax bill.

Gaelic Medium provision

gaelic Medium Provision is available at

riverside Primary School, forrest road,

Stirling. if you would like to find out

more please contact the school.

If your child is due to transfer from

primary to secondary school

Children currently in P7 will transfer

from primary to secondary education

in august 2009. you will receive

notification of transfer arrangements

through your primary school.

enrolment at a secondary school other

than your catchment school will need

a placing request even if your child

already attends an associated primary

school of your chosen secondary school.

placing Requests for Session

2009/2010

Parents or guardians who wish to

make a placing request for the school

session 2009-2010 need to do so in

writing by no later than 20 february

2009. this includes requests that your

child be placed in a school other than

the school which normally serves the

area in which you live. application

forms and guidelines are available

from Children’s Services, viewforth,

Stirling on 01786 442666.

it is essential that you enrol your child

at the school that serves your local

area even if you are making a placing

request for another school.

Please note that if your placing request

is successful school transport will not

be provided for your child.

School enrolment

THe 2009/2010 SCHOOL yeAR STARTS

ON 18 AuGuST 2009. THIS IS THe ONLy

DATe FOR BeGINNING pRIMARy SCHOOL

eDuCATION FOR THAT yeAR.

Schools Information

information on local authority schools

in Stirling Council and placing request

arrangements are available from Planning

& Performance, Children’s Services, Stirling

Council, viewforth, Stirling.

information on individual schools is

available from the schools themselves.

Parents wishing to apply for enrolment

to our lady’s rC Primary School, St

Mary’s rC Primary School, St Margaret’s

rC Primary School, St Mary’s episcopal

Primary School and St Modan’s high

School should contact the school to discuss

enrolment policy.

Primary and

Secondary 2009

remember to enrol

your child by

23 January 2009

You can find out more

and check our full list of

schools, addresses and phone

numbers on the website

at stirling.gov.uk/schools.

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My Stirling

We can email you

events information

weekly or monthly, or

generate a handy list of

your nearest bus stops,

local libraries, council

offices or recycling

centres.

Your choice

neeD to finD out if your ChilD’S SChool or nurSery May Be

CloSeD BeCauSe of heavy overnight Snow? or want to Know

when there are any roaD CloSureS in your area Before you

leave worK anD heaD for hoMe?

Perhaps you want to check when and

where your councillors’ surgeries are

being held? or maybe you’d like to

receive instant text alerts if there’s

extreme bad weather on the way.

Stirling Council’s award-winning web

site has a new online service, My

Stirling, that lets you do this and much

more. it’s quick, free and easy - simply

register at www.stirling.gov.uk/my

Just choose the items you would like

to subscribe to (news, severe weather

warnings, service disruptions, road and

school closures, events/concerts and

much more) and tell us how often you

would like to receive these messages

(daily, weekly or monthly). Choose

from emails or SMS text messages to

your mobile phone –and leave the rest

to us! it’s a free service.

My Stirling is all about putting you, the

customer, in control and letting you

WANT To kNoW WhAT’S oN AT ALBeRT hALLS? SIGN uP WIThMY STIRLING ANd The INFo ARRIveS IN YouR LIvING RooM oR oN YouR MoBILe

MY STIRLING oNLINe INFo ThAT FITS YouR

LIFeSTYLe.

Sign up for our new information servicedelivering the emails or texts that matter most to you and your family

Register at www.stirling.gov.uk/my

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25

WINTeR 2008

WANT To kNoW WhAT’S oN AT ALBeRT hALLS? SIGN uP WIThMY STIRLING ANd The INFo ARRIveS IN YouR LIvING RooM oR oN YouR MoBILe

choose what information you want to

receive, when, and in which format.

for example, we can email you each

month with upcoming music events,

or send you an instant text message if

there are schools closed due to severe

weather or any other disruption. you

can receive the latest job vacancies and

find out information on Council facilities

near to you by adding your address.

you only need to register once. after

that, just log in with your password

each time you re-visit My Stirling. it’s

now quicker and more convenient to

get the information you want. register

now!

Sign up for our new information servicedelivering the emails or texts that matter most to you and your family

Claire Thomson and Alayne Findlay joined the Council as Assistant

Flood Officers earlier this year to help improve our response to

flooding.

“our job involves working with transport and bridge engineers, looking

at current flood hazards and risks and helping with future planning

and development throughout the Council catchment area,” Claire told

focus.

“it’s a great challenge, and we both enjoy getting out and about

around the Stirling area, looking at flooding problems and helping to

prepare and protect residents, businesses and infrastructure.”

Meet our new Flooding Officers

CLAIRe ANd ALAYNe: MoNIToRING RIveR LeveLS AT BRIdGe oF ALLAN

CLIMATe CHANGe AND OuR COMMuNITy■the Council is working in partnership with going Carbon neutral

Stirling, which aims to reduce carbon emissions from communities in the

Stirling area. find out more at: www.goingcarbonneutralstirling.org.uk/

■the Scottish Climate Change impacts Partnership (SCCiP) was

established to increase the resilience of Scotland to meet the challenges

and opportunities presented by the impacts of climate change. you can

find information on climate trends and impacts at www.sccip.org.uk

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>

one in four of us will have a mental

point in our life.

health problem at some

Mental ill-health has been

considered one of the last taboos.

we don’t talk about it, we don’t

even like to think about it. how

can that happen when one in four

of us will have a mental health

problem at some point in our lives?

one in four means that mental

ill-health probably touches every

family, every workplace, every

classroom, every school staff room,

every bus queue and every football

team.

if mental ill-health is so common, how

is it that most of us just don’t seem

to know what to do when it affects

someone close to us? Most people

genuinely want to be a good friend

and a supportive family member. it’s

just that…. things seem to get in the

way of our good intentions.

Perhaps we feel, faced with a family

member in

crisis, that

we just

don’t know

enough to be any real help, that we

might make things worse? Perhaps

we feel, when our friends are

struggling with their mental health,

that we just can’t cope with seeing

them in that way? Perhaps we

think, when faced with a colleague

or an employee or a boss who’s

struggling, that we just don’t have

the time to get involved?

the above thoughts are all based on

decades of misunderstanding and

myths about mental illness, topped

off with a helping of just being

human and not knowing what to

SuZIe veSTRI, ACTING DIReCTOR OF See Me, THe NATIONAL

CAMpAIGN TO STOp THe STIGMA AND DISCRIMINATION

WHICH SuRROuNDS MeNTAL ILL-HeALTH, WRITeS FOR FOCuS

ABOuT HOW JuST BeING THeRe - AND BeING yOuRSeLF - IS

THe BeST WAy TO HeLp.

Support from family,

friends and colleagues

can make all the

difference for people

with mental illness.

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27

We’re working with the Carbon

least 15% over the next 5 years.

trust to reduce emissions by at

The Climate’s Right for Change

fOcus faCtSwith a system as complex as

the world’s climate it’s difficult

to be precise in predicting the

results of a warming planet,

but future scenarios for central

Scotland include:

• an increase in peak summer

temperatures

• an increased frequency of

severe winter gales

• an increase in the frequency

and intensity of heavy rains,

leading to more surface water

run-off and the likelihood of

flash flooding.

do. faced by the fear that we night

make things worse, we say nothing

at all. anyone who’s experienced the

isolation that comes with bereavement;

when people don’t know what to say

and end up saying nothing, will know

how hurtful that can be. it’s the same

for mental ill-health.

‘see me’ is Scotland’s own national

campaign to end the stigma and

discrimination of mental ill-health.

we’re letting people know that it’s

not that hard to ‘do the right thing’

by your family members, friends and

colleagues.

Carry on talking, asking, listening,

including, inviting and generally just

being yourself. Being there is what

matters. Support and friendship really

does help people with mental health

problems to recover. Just by keeping

on asking someone out for a coffee or

a drink, by taking a minute to stop and

ask someone how things are, you will

be making a world of difference.

in July, Stirling Council’s leader

graham houston renewed our

commitment to tackling climate

change by signing Scotland’s

Climate Change Declaration at a

ceremony in the Council Chambers.

he was joined by Cabinet Secretary

for finance and Sustainable

growth, John Swinney, and the

Council’s Chief executive Keith

yates.

a first step in reducing the

Council’s contribution to climate

change is to measure emissions

from our own activities, such

as heating buildings, running

machinery, driving vehicles and

producing waste.

we will then find creative ways

to reduce demand for fuel and

electricity while continuing to

deliver quality services to our

communities.

visit www.carbontrust.co.uk

• for more information about

the campaign visit www.

seemescotland.org

• Stirling Council and eight other

forth valley organisations are

supporting see me.

keITh YATeS, (LeFT) JohN SWINNeY ANd GRAhAM houSToN SIGN The deCLARATIoN

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Compost Counts

anything else in the mix can

pose a real safety hazard to the

Council team who sift through brown

bin contents on the conveyor belt at

lower Polmaise, and ruin the quality

of our compost for everyone.

“green waste – the stuff that breaks

down and turns into good quality

compost for the garden – is all that

should ever go in the brown bin,”

Sandy Murphy, Stirling Council’s

Compost Controller tells focus.

“other kinds of waste that might

be around the garden or shed, for

example old garden hoses, plastic

plant pots, plastic paddling pools, bits

of rope, punctured footballs and so

on, should always go in the gray bin

for general waste, not the brown bin.

“Plastic contaminates compost, and

graSS CuttingS, leaveS, heDge triMMingS, weeDS anD CarDBoarD

(MinuS StaPleS anD taPe) are what it taKeS to MaKe great CoMPoSt.

The WRoNG WASTe IN The CoMPoST BIN CAN Be A SAFeTY hAZARd FoR PoLMAISe STAFF

when non-compostable things are

put into brown bins they have to

be removed and sent to landfill.

Between april and September

alone the Council has had to pay

over £17,000 to landfill 255 tonnes

of contaminants from Stirling area

brown bins.

“But there’s also an

important safety issue

here. Some of the items

which have ended up

on the ‘picking line’

conveyor belt at polmaise

could damage the

machinery and cause an

injury.”

waste Services Manager

David hopper is hoping local

people will help get the

message across.

“the Polmaise team and everyone

in waste Services would like

to say thanks to all the Stirling

Council residents who are recycling

correctly. Please continue to help

us by spreading the word to your

neighbours, friends and family.”

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The WRoNG WASTe IN The CoMPoST BIN CAN Be A SAFeTY hAZARd FoR PoLMAISe STAFF

Trading standards round up

29

fOcus faCtS

Better Recycling For BalfronBalfron’s new-look household waste

recycling Centre (hwrC) in Dunkeld

Court is now open and offering

a much wider range of recycling

opportunities for local people.

the number of skips has been

doubled, and there’s better access

with wider fixed walkways. there

are skips for garden waste, wood and

chipboard and mixed metals, as well

as one for mixed household waste.

this site also has signposted areas or

collection banks for:

• electrical items • tvs and monitors

• computers • fridges and freezers

• bicycles • car batteries • engine oil

• gas bottles • cardboard (tape and

staples removed) • tetrapak food and

drink cartons • textiles • shoes

• handbags • cans • glass bottles

and jars • paper of all kinds • CDs • books • DvDs • vhS tapes

Balfron HWRC opening hours:

Monday – friday 5 pm – 8 pm

Saturday 10 am – 2 pm

• Callander’s upgraded recycling

centre is set to open in 2009.

• Stirling Council residents currently

recycle 39% of all waste collected

– one of the highest recycling rates

in the country.

Brown Bingrass, leaves, small branches and cardboard with tape and staples removed

grey/green Binblack bags of rubbish, plastic sheeting, extension leads, plastic wading pools, hoses, plastic tubs and pots

Measure by measure

if you’re buying drinks this

festive season the glasses

you’re handed could look a

bit different from the usual.

“there’s been a recent change in

the law, and now european union

metric measures are being used

instead of the uK crown measures

we’ve had traditionally,” explains

trading Standards officer lindsay

Mcneil.

“this will affect pricing, descriptions

of drinks, quantities and labelling.

our trading Standards team is

working with licensees to make

sure everyone knows about the

changes and that the

new measures are

accurate.”

Toy safety

the trading Standards team have

some advice if you’re toy shopping

for presents. By law, toy packaging

must display the Ce mark and

manufacturer’s or importer’s

details. also look for the BSi Kite

and lion quality marks and make

sure that toys come in the original

sealed packaging. “always buy

from reputable stockists. a bargain

isn’t a bargain if it breaks the first

time your child uses it – and you

can be sure that the trader won’t

have hung around to give you your

money back,” says Brian.

TRAdING STANdARdS oFFICeR BRIAN WILSoN

(BeLoW) vISITS WooLWoRThS IN STIRLING. The SToRe IS

heLPING PRoMoTe The IMPoRTANCe oF BuYING ToYS

WITh The CoRReCT quALITY MARkS.

More hints and tips at

stirling.gov.uk/tradingstandards

WINTeR 2008

LINdSAY keePS AN eYe oN The NeW MeASuReS

Page 32: Focus Winter 08

housing hopes including ...

30

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young PeoPle with a DiSaBility anD their ParentS anD CarerS tolD

uS there waS a laCK of inforMation – anD of SuitaBle oPtionS – for

DiSaBleD PeoPle who want to leave hoMe.

“now we’ve done this research we’ll

be working on a report which will

help Stirling Council plan services and

housing in the future,” says tony Cain,

head of housing. “there are also plans

to publish a leaflet early next year so

young people with a disability have

information about what their options

are, how to get support and how to

apply for housing.”

So earlier this year several events

were held for the young people

and their carers to find out what

they think their future housing

and support needs will be. the

research was funded by Supporting

People and carried out by the

Children and Disability Social

work team in partnership with

Stirling Council’s research team,

Community Care, housing Services

and the charity PluS.

young people from 11 to 25 took

part in activities and filled in

questionnaires about their housing

needs. there was also an event at

Stirling’s riverbank Centre to give

parents and carers an opportunity

to discuss the issue while the

young people went bowling,

supported by PluS.

I just think it’s great that we have all been

given the chance to come and talk about our sons’ and

daughters’ ideas and hopes about housing.

fOcus faCtSyou can download leaflets on all

these housing issues from

our website at

www.stirling.

gov.uk/housing/

leaflets

• Paying your rent:

how can we help?

• gas repairs

• what can i do?

homelessness and

domestic violence

• a guide to

condensation

• heating advice

• Beat the freeze

• tenants handbook

Better renting

if you’re a private tenant

or landlord the Scottish

government’s Better renting

Scotland website is for you. it’s

packed with information about

rules, rights and responsibilities,

as well as the latest news about

private rented housing. there’s

also a section for neighbours.

www.betterrentingscotland.com

Comment from a parent.

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houSing ServiCeS’ rePairS By aPPointMent SySteM haS Been a hit

with tenantS SinCe itS launCh in aPril.

Repairs by appointment

Now we only have to

return to 3% of repair jobs

because no-one was in to give

us access. Last year we had to

return to 30% of jobs.

for more money advice and information

visit www.moneyscotland.gov.uk

Are you worried about how you

may cope with the financial

pressures around Christmas time

this year?

is it a struggle to manage your

money with the increase in prices

for gas, electricity and food?

Do you feel you now have less

money to live on and bills to pay but

no money left to pay them?

if you can answer ‘yes’ to these

questions please call Stirling

Council’s Money advice Service on

01786 442460 for free, confidential

and impartial advice.

our team are here to give you

information and assistance on

all kinds of money management

matters.

www.stirling.gov.uk/

money-advice

www.nationaldebtline.

co.uk/scotland tel.

0808 808 4000.

Dear Santa...“we’re always looking for ways to

improve the quality of our service to

local people, and the feedback from

our 5,500 tenants was that they

would like repairs carried out in their

homes at a time they could choose

in advance,” says tony Cain, head of

housing.

“now when a tenant reports a repair

to their home that requires access,

we offer an appointment (Monday

to friday). the appointment can

be either in the morning, between

8 am and 12 noon, or in the

afternoon, between 12 noon and

4.30 pm (3.30 pm on fridays).

the day before the tradesperson or

technical supervisor is due to call,

we’ll text our customer a reminder.

if the appointment is no longer

suitable, we’ll arrange a new one

that’s more convenient.”

Please remember to always ask for

i.D. before letting a tradesperson

into your home.

fOcus faCtSthe new appointments system has

• improved customer satisfaction

rates

• helped reduce the cost of repairs

from an average £174 per job last

year to £118 per job this year

• reduced waiting times

• cut costs.

find out more

at www.stirling.

gov.uk/housing

PRe-ARRANGed APPoINTMeNTS MAke RePAIRS vISITS eASIeR.

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How is Council Tax and Housing Benefit worked out?it depends on what money you (and your partner) have coming in and any savings you have. other circumstances such as your age and whether anyone else lives with you are also taken into account. it’s easy to quickly check if you might be due some Council tax or housing Benefit. Just fill in our online benefit calculator at www.stirling.gov.uk/benefits_calculator or call into your local office to get help with this. you can still get Council tax Benefit if you own your own home.

Local Housing Allowance if you rent from a private landlord you might be due local housing allowance (lha). this is based on the number of rooms you need for your household. (your income and savings are also taken into account.) the lha will give you more choice

in where you live as you can find out how much benefit you might get before you rent a property. you’ll get the same amount as other people in the same circumstances. as this allowance is paid directly to you, your landlord need not know you are on benefit.

Council Tax Discountyour Council tax bill could be reduced if you are the only adult in the household or if you have other special circumstances, for example a disability. you won’t be asked for your income details.

Community Service by offenders

Can we help your community?by Helen Grinly, Stirling Criminal Justice Service

in the past year offenders managed by Stirling Criminal Justice Community Service team have done thousands of hours of unpaid work in the Stirling Council area for the benefit of local communities.

research shows that people who are sentenced to Community Service are less likely to re-offend than people sentenced to a prison term. it is also an option which costs the taxpayer considerably less than prison does.

in Stirling, most of the work we do is environmental - not only in urban areas, but also in the national Park.

we’re always interested to hear of any community projects that we can assist with. for more information, please call helen or norrie on 01786 463812.

finDing it harD to Pay your CounCil tax or rent? you CoulD get

Benefit to reDuCe your CounCil tax Bill or to helP Pay your rent

- even if you’re worKing.

are you getting all the BenefitS you’re entitleD to?

How do I apply for Housing Benefit or Council Tax Benefit or Discount?

• phone 01786 443210 8.30 am

- 5.30 pm or 0845 277 7000 at

evenings and weekends

• e-mail [email protected]

• visit www.stirling.gov.uk

• ask at your local office or visit or

write to: Customer Services Stirling

Council viewforth Stirling fK8 2et

Council tax rebate and housing

benefit - do you qualify?

for more information phone

01786 443210 or 0845 277 7000

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Your Councillors

phone 0845 277 7000

Cllr Margaret Brisley [email protected]

Cllr Alasdair Macpherson [email protected]

Cllr Gerard O’Brien labouro’[email protected]

Ward 7 Bannockburn

Cllr Tony Ffinch

[email protected]

Cllr paul Owens

labour [email protected]

Cllr Fergus Wood

SnP [email protected]

Ward 1 trossachs and teith Ward 2 forth and endrick Ward 3 Dunblane and Bridge of allan

Cllr Alistair Berrill

[email protected]

Cllr Graham Lambie

[email protected]

Cllr Colin O’Brien

[email protected]

Cllr Callum Campbell

[email protected]

Cllr Colin Finlay

labour [email protected]

Cllr David Goss

lib [email protected]

Cllr Graham Houston

SnP [email protected]

Ward 4 Castle Ward 5 Stirling west

Cllr John Hendry

[email protected]

Cllr Graham Reed

lib [email protected]

Cllr Jim Thomson

SnP [email protected]

Cllr Neil Benny

[email protected]

Cllr Scott Farmer

SnP [email protected]

Cllr Andrew Simpson

[email protected]

Cllr Corrie McChord

labour [email protected]

Cllr Steven paterson

[email protected]

Cllr Ian Brown

lib Dem [email protected]

Ward 6 Stirling east

(currently not in Council Labour Group)

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S C O T L A N D ’ S H E A R T

S C O T L A N D ’ S H E A R T

S C O T L A N D ’ S H E A R T

S C O T L A N D ’ S H E A R T

34

Roads report

reCent roaD worKS and works

under construction in the Stirling

Council area.

• C5 touch road - resurfacing £37k

• C11 abbey road, riverside -

resurfacing £70k

• Sherriffmuir Branch road -

resurfacing £25k

• Pendreich road - resurfacing £19k

• Borrowlea road, Stirling £54k

• Middlemuir road, Stirling £66k

• Milton Crescent, Bannockburn £22k

• newpark Crescent, whins of Milton

£49k

• randolph road, Stirling £80k

• Ballengeich road, Stirling -

resurfacing £26k

• Clark St, Bannockburn - resurfacing

£31k

• a907 Craigmill - permanent

patching £31k

• a872 - footpath upgrading £8k

The roads maintenance budget for the next five years

will rise to approximately £6.25m each year. The

increased funding will help tackle the backlog of road

repairs.

Edite

dan

dde

sign

edb

ySt

irlin

gCo

unci

l’sC

omm

unic

atio

nsa

ndM

arke

ting

Team

,Oct

200

8.

Past Times

• Duke Street, whins of Milton £30k

• Melford Drive, Stirling - footway

upgrade £25k

• Burn Drive, Stirling - footway

upgrade £25k

• a873 easter tarr - resurfacing£55k

• a873 Burnbank - resurfacing£61k

• a873 Boghall - resurfacing £30k

• B829 aberfoyle - resurfacing £60k

• C107 South loch tay - resurfacing

£65k

• B822 frew toll - resurfacing £58k

• B826 Drumore far - resurfacing

£70k

• B822 netherton - resurfacing £52k

• B8031 Coldoch - resurfacing £34k

• a821 glenbruiach - resurfacing £50k

• B822 Kippen firs - resurfacing £44k

• B837 Balmaha - resurfacing £40k

• lyon road, Killin - resurfacing £15k

• Southview road - Strathblane,

footway/carriageway £60k

DATe: august 2008

pLACe: alloa road, Causewayhead

JOB: resurfacing

Stirling Council, viewforth, Stirling fK8 2et phone: 0845 277 7000email: [email protected] text: 0771 799 0001 web: www.stirling.gov.uk

CallanDer - the firSt PlanneD new town in rural SCotlanDby local resident Ken Dunn

the vision of the Duke of Perth, Callander was laid out to his plan

of 1739. the Square and broad Main Street remain as his legacy. the Drummonds of Perth were Jacobites in the 1745 rebellion, so it was left to the Commissioners of the forfeited estates to complete the layout we see today. the old Parish Church was moved from its riverside position to the north Square in 1773, and 100 years later was replaced by the present St Kessog’s building.

the war Memorial column in the South Square was dedicated in the early 1920s and designed by archibald Kay, a well-known local artist. the story is told of the workman who crafted the Scottish lion on top of the column. he made it with cross-eyes – one on the Parish Church clock and the other looking towards the bar of the former ancaster hotel (representing the musings of the local worthies who sat in the Square waiting patiently for their next carousal in the bar at midday!) look up and check it out on your next visit to Callander.

learn more about your history

at www.stirling.gov.uk/sitesmonuments

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