follow us at 2011 staffing ... · review of your staffing options including preferred supplier,...

CWS SUMMIT2011 STAFFING INDUSTRY ANALYSTS

AMSTERDAMNETHERLANDS

Save 10% when you register a team of 2 or more!

www.CWSSummitwe.eu +44 1225 462298

Innovation in Contingent Workforce Management

Follow us at www.twitter.com/cwssummit

OPTIMUM SPONSORS: Alexander Mann Solutions | Allegis Group Services | Fieldglass | Gibbs S3 | IQNavigator KellyOCG | Peopleclick Authoria | ProcureStaff Technologies | Volt Consulting Group | WorkforceLogic

PINNACLE SPONSORS:

20-21 June 2011 Hotel Okura | Amsterdam

2011 Contingent Workforce Strategies Summit Amsterdam

PINNACLE Adecco MSP Advantage xPO AndersEliteBeelineHaysImpellam GroupManpowerGroup Solutions TAPFIN Randstad Managed Services

OPTIMUMAlexander Mann Solutions Allegis Group ServicesFieldglassGibbs S3IQNavigatorKellyOCGPeopleclick AuthoriaProcureStaff TechnologiesVolt Consulting GroupWorkforceLogic

Who Should Come to the Contingent Workforce Strategies Summit Amsterdam?

The conference is designed for HR Managers, Procurement Managers, IT Managers and Financial

Managers who buy and manage temporary labour in large companies or within the public sector.

Presentations will cover all aspects of managing a contingent workforce to provide you with the tools

and techniques you need to save cost, enhance efficiency, improve quality and minimise risk.

Keynote sessions will address the new world of work, macroeconomic issues and fundamental

concepts that drive labour markets, as well as managing a global contingent workforce.

For our breakout sessions, choose from one of three tracks:

• The Geography Track taking an in-depth look at legislative and business trends in key markets

• The CWS Masterclass Track where you can develop knowledge in key functional skills or tactics

used in buying contingent labour

• The New Model Track which takes a deeper dive into the more sophisticated models now

available to hire contingent and permanent workers

Also featured are interactive Moderated Discussion Tables and our popular Speed Supplier Session.

SPONSORS

What last year’s attendees said about the Contingent Workforce Strategies Summit

“ A great place to validate current programmes and look for opportunities to refresh direction if appropriate.”

– Thompson Reuters

“ Very nice concept. High energy level, lots of information/key messages.”

– Nike

“ Informative sessions, great networking forum.”

– Xerox

“Excellent conference.”

– NHS Professionals

1


Why should you come to the Contingent Workforce Strategies (CWS) Summit Amsterdam?

1. It is the only conference specifically designed for those managing large temporary labour

programmes.

2. As the global economy recovers, you will need tools and techniques to help control costs and

improve quality.

3. With changes in national and EU legislation you need a reliable source of information to keep you up

to date and keep control of programme risks.

4. We guarantee your satisfaction. If you don’t learn three new ideas, gain three new insights and

make three new contacts, let us know and we will refund your registration fee.

About Staffing Industry Analysts

Staffing Industry Analysts is the global advisor on contingent work. Known for its independent and objective insights, the company’s proprietary research, award winning content, data, support tools, publications and executive conferences provide a competitive edge to decision-makers who supply and buy temporary staffing. In addition to temporary staffing, Staffing Industry Analysts also covers these related staffing service sectors: third-party placement, outplacement and staff leasing (PEOs). Founded in 1989, acquired by Crain Communications Inc. in 2008, the company is headquartered in Mountain View, California, with offices in London.

For more information: www.staffingindustry.com

Hotel OkuraFerdinand Bolstraat 333, 1072 LH Amsterdam, The NetherlandsTel: +31 (0) 20 6788 309 www.okura.nl

The CWS Summit Amsterdam will be held at the internationally acclaimed Hotel Okura Amsterdam, winner of the Netherlands’ Leading Business Hotel Award 2010 and home of the Michelin starred Yamazato restaurant.

Rooms have been reserved at the rate of €250 + 5% city tax per room per night. To reserve your room visit www.okura.nl or call +31 20 6788 300 ensuring you quote your Group Code: CWSE European Summit.

HOTEL RESERVATIONS

2


Panellists confirmed at time of print. For full agenda visit www.cwssummitwe.eu

20 June

07:30 – 09:00 FOyER OKuRA & AMSTEL Registration/Networking Breakfast Sponsored by HAYS

9:00 – 09:30 BALLROOM I-III Staffing Industry Analysts’ Welcome and IntroductionsJohn Nurthen, General Manager, Europe, Staffing Industry Analysts

09:30 – 10:45

BALLROOM I-III Keynote 1: The New World of Work Speaker: Dr Graeme Codrington

This keynote session will address the new world of work and multigenerational workplaces and its impact on the growing use of temporary and contingent workers. Discover the trends affecting how people live, work, interact and connect with each other and be able to make clear and informed decisions about the future of your business. Our keynote speaker is the co-founder and a senior partner of TomorrowToday, a global firm of futurists and business strategists. He is also a guest lecturer at four top business schools, including the London Business School. Dr Codrington will focus on the five disruptive forces shaping the new world of work in the next decade and will offer his prescription for success in ensuring your organization maintains flexibility in the face of these forces.

10:45 – 11:15 FOyER OKuRA & AMSTEL Networking Break and Exhibit Time Sponsored by Fieldglass

11:15 – 12:00

BALLROOM I-III Contingent Staffing Models Speaker: Ton Mulders, Director Strategic Solutions Europe, Staffing Industry Analysts

If you have ever wondered which are the best models to use for hiring contingent labour, this session will clear up the mysteries around a complex topic. We will examine the strengths and weaknesses of each model and what you should consider before, during and after implementation. We will also provide a high level review of your staffing options including preferred supplier, sole supplier, vendor-on-premise, managed service provision, vendor management systems and recruitment process outsourcing.

12:00 – 12:45 BALLROOM I-III European Contingent Staffing Trends Speaker: John Nurthen, General Manager, Europe, Staffing Industry Analysts

A roundup of the latest contingent labour developments across Europe. We discuss the evolving marketplace using Staffing Industry Analysts’ proprietary research on temporary staffing and independent contracting as well as other topics of high interest to contingent workforce managers looking to improve their European operations.

3


To understand Contingent Workforce related terminology, download the Staffing Industry Analysts lexicon today free at www.CWSSummitWE.eu

20 June

12:45 – 14:15 FOyER OKuRA & AMSTEL Networking Lunch and Exhibit Time Sponsored by Impellam Group

14:15 – 15:45 BALLROOM I-III Moderated Discussion Tables

Networking with other attendees is one of the benefits that delegates highly value from the CWS Summit. In this session, attendees have the opportunity to participate in three different tables for 25 minutes of group discussion on the topics of greatest interest during this highly interactive session. Choose from the following topics*:

*Discussion topics subject to change

15:45 – 16:15 FOyER OKuRA & AMSTEL Networking Break and Exhibit Time Sponsored by Advantage xPO

Taking a Local Contingent Workforce Programme into other International Markets

Contingent Workforce Issues in India

Contingent Workforce Issues in China

Contingent Workforce Issues in Germany

Contingent Workforce Issues in France

Measuring and Identifying Quality in Your Contingent Workforce Programme

The Risks in Hiring Contingent Workers and How to Avoid Them

HR and Procurement Collaboration: Partners in Success

Securing Executive Support for Your Programme

Working with Independent Contractors

Coping with Skills Shortages: The Right Programme for High-Demand Job Categories

Creating a Best Practice Programme

Unique challenges with Information Technology Workers

Helping Your Vendor to do a Better Job

Begin at the Beginning: Step 1 - Defining Your “As is” State

Choosing and Implementing RPO

Sector Discussion: Pharma & Scientific

Sector Discussion: Banking & Finance

Sector Discussion: Public Sector

Sector Discussion: Technology

How to Use Business Intelligence to Drive Programme Improvement and Programme Success

Temporary, Permanent or Contract Hire, Who Decides?

4


20 June

16:15 – 17:15

Geography Track

CWS Masterclass Track

New Model Track

BREAKOuT ROOMS Concurrent Sessions

Contingent Work Trends and Developments in The NetherlandsModerator: Ton Mulders, Director Strategic Solutions Europe, Staffing Industry Analysts

Panellists:Ted van den Berg, Category Buyer HR Services, HeinekenAart van der Gaag, Director, ABu (Dutch association of temporary work agencies)Michel Stokvis, Managing Director, Adecco Solutions EMEA

Our host market, The Netherlands is one of the most advanced in Europe built on the Dutch principle of “flexicurity”. Our panel of experts will guide you through the key issues you will need to consider when running a contingent workforce programme in The Netherlands.

Strategic Workforce PlanningModerator: Barry Asin, President, Staffing Industry Analysts

Panellists:Trevor Holden, Chief Executive, Luton Borough Council (uK local government)Julia Robertson, Chief Executive, Impellam Group uK and Europe Staffing

How can you ensure your organisation has suitable access to talent to ensure future business success? What is the right mix between a ‘full-time’ workforce and alternative sourcing arrangements? Discover the business risks relating to insufficient, disrupted, or misdeployed talent on your Company’s business priorities. And learn techniques to analyze resource utilisation, forecast capacity and to identify the appropriate human resources to fill that capacity.

Vendor Management Systems for TechnophobesModerator: Jason Ezratty, Partner, Brightfield Strategies

Panellists:Melanie Barnett, Head of Operations, Advantage xPoRachel Varennes, Global Vendor Account Manager – Talent Source Program, Microsoft B.V.

VMS is the technology that underpins most managed service programmes, but many of the people who are responsible for purchasing this key software have little, if any, technical expertise or experience. In this session, we will help you understand the fundamental principles to consider when selecting a VMS partner such as functional scope, SAS 70 Type II compliance, vendor neutrality, SaaS and GUI. Sixty valuable minutes in which we will unravel the jargon and convert you from meek to geek.

17:15 – 18:45 FOyER OKuRA & AMSTEL Cocktail Networking Reception Drinks sponsored by Beeline Canapés sponsored by KellyOCG

5


21 June

07:45 – 8:45 FOyER OKuRA & AMSTEL Networking Breakfast Sponsored by ManpowerGroup Solutions TAPFIN

08:45 – 10:00 BALLROOM I-III Keynote 2: Job Creation and Job Destruction Speaker: Professor Christopher Pissarides

Nobel prize winning Economist, Professor Pissarides, will provide insights on the interactions between the labour market and the macro economy which resulted in his award of the Economics prize in 2010 alongside his colleague, Dale Mortenson. The Mortensen-Pissarides model has been exceptionally influential in modern macroeconomics and is part of the core of most graduate economics curricula throughout the world. Learn about the role of contingent work and other fundamental concepts that drive labour markets and what they mean for a global economy coming out of recession.

10:00 – 10:15 Transition Break

10:15 – 11:15

Geography Track



Contingent Work Trends and Developments in the UKModerator: Adam Pode, Director Research & Analysis, Europe, Staffing Industry Analysts

Panellists:Kevin Barrow, Partner, Osborne ClarkeLes Duncan, Managing Director, HaysGraeme Robertson, Vice President, Vendor Relationship Manager, International Staffing Operations, Bank of America Merrill Lynch

The UK is the largest staffing market in Europe as well as being the most highly penetrated in the world. Learn more about this long established but highly competitive and relatively fragmented market. At the end of 2011, the UK will see a fundamental legislative change which will have a significant impact on the relationship between agencies, employers and temporary workers, as the Agency Workers Regulations come into effect. Our panel of experts will guide you through the key issues you will need to consider when running a contingent workforce programme in the UK.

Negotiation Strategies and TechniquesSpeaker: Bryan Peña, VP Contingent Workforce Strategies & Research, Staffing Industry Analysts

Contingent staffing is one of the most complex procurement categories. Learn from an experienced procurement professional how best to approach the RFI/RFP process and develop effective strategies, tactics and techniques for negotiating with suppliers in order to create programmes with an appropriate balance in terms of cost, quality, efficiency and risk. Get ready for some practical advice from someone who has been there and done it before.

Rooms at the Amsterdam Okura are limited – book early!

6


21 June

10:15 – 11:15

New Model Track

BREAKOuT ROOMS Concurrent Sessions (continued)

Getting the Best Performance from Your Managed Service ProviderModerator: Diana Gabriel, VP Strategic Solutions, Staffing Industry Analysts

Panellists: Adrian Clewley, Technology Procurement Manager, Man Group Koen de Marteau, VP Organisation Standards & Infrastructure - DHL Supply Chain Mainland Europe, Deutsche Post DHLAlastair Dobson, Managing Director, Beeline EuropeMartin Glick, Senior Associate - Global Compliance, Strategic Accounts, Brightfield Strategies

Our panel of experts will help you understand how to position your managed services programme for success. Having selected a supplier, you need to have a strategy to provide a process for ongoing improvement and maximizing the return for your business in terms of quality, efficiency and cost.

11:15 – 11:45 FOyER OKuRA & AMSTEL Networking Break and Exhibit Time Sponsored by Alexander Mann Solutions

BALLROOM I-III Resources and Services from Staffing Industry AnalystsHinda Chalew, SVP Marketing & Interactive Services, Staffing Industry Analysts

Our website, www.staffingindustry.com, contains a wealth of information on contingent workforce issues of value to both members of our research services and to non-members. Join us during the Break for a quick tour of your essential online resource. Refreshments served.

11:45 – 12:45

Geography Track


Discovering Eastern & Central EuropeModerator: Ton Mulders, Director Strategic Solutions Europe, Staffing Industry Analysts

Panellists:Casper Zoetekouw, Supply Manager Professional & Personnel Services , Director Purchasing, PhilipsDana Shaw, Vice President, Global Center of Excellence, ManpowerGroup Solutions TAPFIN

Emerging contingent labour markets present global employers with the greatest challenges but also, perhaps, the greatest opportunities. We take a close look at staffing markets in Central and Eastern Europe to provide you with insights from those having to deal with these markets every day. This is a highly diverse and complex region varying from relatively large and developed markets such as Poland to those with no legislative framework to hire temporary workers such as Bulgaria.

7


21 June

11:45 – 12:45


New Model Track

BREAKOuT ROOMS Concurrent Sessions (continued)

Driving Savings and Efficiencies in Mature ProgrammesModerator: Bryan Peña, VP Contingent Workforce Strategies & Research, Staffing Industry Analysts

Panellists:

Teresa Creech, Executive Vice President HR Solutions, Randstad Managed Services

Louise Robinson, Global Procurement Commodity Director, HR, Staffing and Services Procurement, NCR Corporation (not pictured)

Frank Snellens, Director HRM, Philips Consumer Lifestyle

Gaining savings in the first year of your CW programme is a relatively easy objective compared to the ongoing requirement to maintain or even improve momentum in years two, three and beyond. Learn how to structure your programme to ensure a process of continuous improvement.

Selecting and Building a Relationship with a Recruitment Process Outsourcing ProviderModerator: John Nurthen, General Manager – Europe, Staffing Industry Analysts

Panellists: Amit Patel, VP, Head of Contingent Labour Operations EMEA, Morgan StanleyEd Zetusky, Managing Director, AndersElite

RPO is in a relatively early stage of maturity, yet it is one of the most important and fastest growing services emerging in support of organisations’ talent management requirements. Our panel will discuss how to determine when RPO is a good fit for your organization and how to select the right vendor to ensure you will improve your recruitment process, have access to a wider talent base and benefit from economies of scale. Build a collaborative relationship with your supplier to deliver cost efficiencies and process improvements.

12:45 – 14:00 FOyER OKuRA & AMSTEL Networking Lunch and Exhibit Time Sponsored by IQNavigator

14:00 – 14:45 BALLROOM I-III Innovations in Contingent Workforce Management: Speed Supplier Session Moderator: David Papapostolou, Research Analyst, Europe, Staffing Industry Analysts

A trip to the cutting edge. Get insights and tips from our Sponsors regarding the latest workforce innovations. This rapid fire session was a favourite of attendees last year. In a short time you’ll get the information you need to ensure your contingent workforce team keeps abreast of the market. This is NOT a sales pitch – these suppliers have their ears to the ground and understand the very latest market and technological trends.

Choose from one of three tracks: the Geography Track taking an in-depth look at legislative and business trends in key markets; the CWS Masterclass Track where you can develop knowledge in key functional skills or tactics used in buying contingent labour; the New Model Track which takes a deeper dive into the more sophisticated models now available to hire contingent and permanent workers.

ConcurrentSessions

8


21 June

14:45 – 15:45

BALLROOM I-III Keynote Panel: Managing a Global Contingent Workforce Moderator: Barry Asin, President, Staffing Industry Analysts

Panellists: Wendy Irvin, Group CPO, Capgemini SA Olaf van der Linden, Global Strategic Sourcing – HRPFSL EMEA (HR & Prof. Services and Legal), MSD

Hear from some of the world’s largest and most sophisticated employers of contingent labour how they manage contingent procurement internationally. Learn how to create an effective management structure to deal with multiple cultures, languages, laws and vendors.

15:45 – 16:15 BALLROOM I-III Summary and Highlights of Forthcoming Events and Activities Speaker: John Nurthen, General Manager, Europe, Staffing Industry Analysts

Conference closes with a reminder of key messages, an update on future webinars and details of the 2012 CWS Summit.

16:15 Conference Concludes

Abbott LaboratoriesAccentureAgregaAkzoNobelAlliance BootsAllianderAstraZenecaBank of America Merrill LynchBank Of New YorkBayerBMC SoftwareBombardier TransportationBritish-American TobaccoCampofrio Food GroupCapgeminiCargillCinram OperationsComputacenter

DelhaizeDELLDelta LloydDeutsche BankDeutsche TelekomEli LillyEnvitiaEricssonFederal MogulFrance TelecomFresenius Kabi DeutschlandGlaxoSmithKlineGreenwich Teaching Primary Care TrustHazeldene FoodsHenkelHJ HeinzIchibanING OpS&ITJC International

Johnson & JohnsonJohnson ControlsKleinwort BensonKraft FoodsLebaraLogicaMarsMerckMicrosoftMSDNationwideNCR CorproationNHS ProfessionalsNikeNorthgate Information SolutionsNovartisOracleOrange France TelecomPepsico

PfizerPhilip MorrisPhilipsPricewaterhouse CoopersProctor & GambleQualcommRoyal MailSara LeeShellSitelTessenderlo GroupTetra PakThe Walt Disney CompanyUnileverUnited Parcel ServiceVisaVodafoneWolters KluwerXerox

Here are just some of the companies that have attended the CWS Summit in Europe

9

Register Today q YES please register me and/or my colleagues for CWS Summit Amsterdam 2011.

• Save money now, early bird pricing ends 22 April 2011 – €825. Regular price – €925.• Staffing Industry Analysts Council Members can register at a 15% discount.

Special OfferRegister two or more executives from the same company and get an additional 10% discount.

Attendee Information (Additional registrants? Please copy this form.)

Name: Job Title:

Email (required to receive confirmation) :

Organisation Name:

Address:

City: Post Code/Zip Code:

County/Province/State: Country:

Phone: Mobile:

Please apply my Registration Discount Code: ENTER CODE

Payment Details

q Cheque enclosed (made payable to Crain Communications Ltd) q Payment to follow (Reservation priority will be activated on receipt of payment)

Charge my credit card: q American Express q Mastercard q Visa

Name on Card: Amount to Charge:

Card Number: Expiry:

Signature: Security Code:

Conference managed by: Event Management Services Ltd, 20A Charles St, Bath, BA1 1HY, +44 1225 460838, [email protected]

Cancellation Policy: All cancellations must be received in writing. From 1 May to 31 May a €300 processing fee will be applied to cancellations and no refunds will be given after 31 May. All registrations are transferable to a replacement attendee for this conference only, not a future conference.

Online: www.cwssummitwe.eu Email: [email protected]

Tel: +44 (0)1225 462298 Fax: +44 (0)1225 462967

Mail: EMS, 20A Charles Street, Bath BA1 1HY

FIVE WAYS

TO REGISTER



Find out what is unique about the global world of contingent work.

Get the strategies and tactics you need to take the step ahead.

20–21 June, 2011Hotel Okura | Amsterdam

Staffing Industy Analysts 21 St Thomas Street, London SE1 9RY



Innovation in Contingent Workforce Management

follow us at 2011 staffing ... · review of your staffing options including preferred supplier,...

Documents