vendor user manual · 2019. 10. 10. · vendor manual - 1.0 page 3 of 18 1) introduction in sap...

Vendor Manual- 1.0 of 18

Vendor User Manual

SRM – SUPPLIER RELATIONSHIP MANAGEMENT

Bank detail update

VERSION 1.0

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Table of Contents

1. Introduction……………………………………………………………………….....................................................................3

2. Log in to DEWA website................................…………………………………………………………...........................3

3. Creating Invoice (Service Entry/Goods Receipt)...................................…………….….........................5

4. Logout............................................................………………………………………………………………………………………16

Vendor Manual - 1.0 of 18

1) Introduction

In SAP Supplier Relationship Management (SAP SRM), Supplier will be able to update the vendor bank detail. Additionally,

the vendor will be able to view the existing bank details and also track the status of the request submitted for updating the

bank details.

2) Login to DEWA Website

Login in to Dewa website http://dewa.gov.ae , Click on the Menu Supplier Login

http://dewa.gov.ae/

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Click on Supplier to login as a Supplier


Login using your Supplier user id and password

Click on My Dashboard and select Manage Vendor Bank details

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3) Manage Vendor Bank Details

The existing bank details will be shown

In case if you want to add a new bank, then click on Add New Bank button

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Enter the below details.

1. Bank Country Code - Country in which you have your bank account 2. Bank name – Name of the bank 3. Bank Address – Address of your bank address 4. Account Number 5. Account holder name 6. Route/Sort/IFSC/ABA/BSB code- Enter the code as per the bank country. For example, if the country

is India, then IFSC should be entered. 7. IBAN# (only for countries for which IBAN is available) 8. Swift Code 9. Account Currency


10. Correspondent bank details – If correspondent bank details are available, then select yes, so that the other field are ready for input and if there is no correspondent bank detail, then select “NO”. Please note that for all payments where the currency of payment is different from the currency of the bank account correspondent bank details will be necessary. Banks may reject the payment if correspondent bank details are missing for such payment.

11. Enter the correspondent bank country code 12. Enter the correspondent bank name 13. Enter the correspondent bank address 14. Enter the correspondent bank swift code

Attachment can be either of the below three documents.

1. Cheque Copy 2. Bank statement 3. Letter from the Bank

Note: Attachment, file type can only be PDF and the name of the file should not have any special characters and the length should not be more than 20 characters. If you have more than one, please combine the same into one document.. Select the attachment and then select submit.

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On submission, the reference# will be generated as per below.

For tracking the submitted request, please select Track Request


On clicking Track Status, below screen will be shown

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This screen will show the status of each request and if you want to view the details entered in the request, then click on the request#


If you want to view the attached document, click on View document and the atatchment will open.

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In case if you want to cancel the request after submitting, it can be done thru the SRM portal itself. Note: Only for requests with status is “Pending” can be cancelled.


Click on the request # from the track status screen as below

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On clicking the request #, below screen will be shown.

Select the cancel request button to cancel the request.


Select Yes and you can see the below screen.

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4) Logout

For logging out of the DEWA SRM portal, please select Log out.

For Support, please contact the below DEWA coordinators ( between 7.30 am and 2.30 pm, on working Sunday to Thursday) Contracts Payment: 1. Divesh Nair [email protected] 2. Mansoor Ali Khan G.M.S [email protected] General Payment: 1. Aysha Abdulla Suhool [email protected] 2. Sajil T.A Marakkar [email protected]

mailto:[email protected]



vendor user manual · 2019. 10. 10. · vendor manual - 1.0 page 3 of 18 1) introduction in sap...

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