fort myer-henderson hall transportation survey

Fort Myer-Henderson Hall Transportation Survey

Identifying areas for improved service & accessibility

Purpose

Identify travel trends among people commuting to JBM-HH (commuter population)

Identify travel trends among Soldiers and Marines living on base (resident population)

Explore awareness and use of transportation options among both populations

Measure satisfaction with access to off-base destinations

• 467 responses collected between March 10 and April 28

• Tabling events held April 28 in five locations on base

Methods

Civilians 129

Military personnel off base 157

Military personnel on base 160

Military spouses 18

Retirees 3

Who Responded to the Survey?

28%

34%

35%

2%

Civilian

Military Personnel living off-base

Military Personnel living on-base

Civilian spouse of military personnel living on base

What is your rank?Live off base Live on base

E1 1 7E2 3 26E3 8 72E4 27 37E5 17 2E6 40 1E7 22 0E8 11 0E9 2 2O2 3 0O3 8 0O4 3 0O5 6 1O6 1 0O8 1 0O9 0 1Total 153 149

Work

Commutes

How Are People Getting to Base?

45%

2%

10%

1% 1% 1% 1%

35%

4%

88%

1%

8%

0% 0%2%

0% 1% 1%

73%

7%11%

1% 0% 0%

5%

1% 2%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Drive alone Public transit Carpool/Vanpool

Carshare GSA Vehicle Motorcycle Myer Flyer Walk Other

What type of transportation do you typically use to get to your duty post on Ft. Myer - Henderson Hall?

Live on base Live off base Civilian employees

Commuter Arrival Times

58% of respondents arrive before 0530

24%

46%

15%

2%4% 4%

0% 1%

2%

1%

32%30%

15%

4% 5% 5%3%

5%

2%0%

5%6%

9%

20%

27%

18%

8%

4%2%

1%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Ealier than5:30

5:30 6:00 6:30 7:00 7:30 8:00 8:30 9:00 Later than9:30


Commuter Departure Times

2%1%

2%

24%

28%

23%

11%

3%

2%

3%

0%

9%

5%

18%

19%

26%

15%

5%

1% 1%

2%

13%

9%

28%

17%

13%

5%

4%

5%

2%

0%

5%

10%

15%

20%

25%

30%

Earlier than15:00

15:00 15:30 16:00 16:30 17:00 17:30 18:00 18:30 Later than18:30

What is your typical departure time?


Commute Choices

Have you ever tried a different commute choice to get to work?No Yes Percentage “Yes”

Transit 448 5 1%

Carpool/Vanpool 447 6 1%

Bike 448 5 1%

Walk 435 18 4%

• Incredibly low usage of alternative commute modes

• With numbers this low, there is likely a lack of awareness about some commute options that could be relevant

“There doesn't seem to be a general centralized location or POC to learn about transit/commuting options. It

also doesn't seem to be common knowledge and it is not addressed in any newcomer/welcome/JBM-HH

webpage etc.”

Where Are People Commuting From?

• Lots of carpool/vanpool potential along I-95 corridor

Commuter Satisfaction

1%

18%

67%

13%11%

19%

59%

11%8%

33%

51%

8%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Very Dissatisfed Dissatisfied Satisfied Very Satisfied

Overall, how satisfied are you with your trip to work?


30%

Very high dissatisfaction rate with

commuting military population –

30%

Commuting civilian population

dissatisfaction rate even higher –

41%

Typical commute dissatisfaction

rate in Arlington is <20%

Carpools & Vanpools Could Help

Promote regional Commuter Connectionsridematching database for carpools

Offer carpool incentives on base, e.g. free priority reserved parking

Promote Arlington’s Vanpool Connect incentive program

On-Base

Travel

Travel Around Base

36%

64%

Do you travel between different posts on base throughout the work day for work purposes?

Yes No

How often do you travel between posts on the base throughout the work day for work purposes?

Once a month 3%

Two or three times a month 8%

Once a week 5%

Two or three times a week 11%

Once a day 5%

Two or three times a day 5%

*based on base population

Mode of Travel Between Base Posts

How do you travel between posts on the base throughout the work day for work purposes?

Drive in a personal vehicle 50%

GSA Leased Vehicle fleet 28%

Motorcycle 1%

Myer Flyer 2%

Other DOD Shuttle 2%

Ride with others 6%

Walk 12%

*based on those respondents who reported traveling between posts during the work day

Consider creating some form of on-base circulator

service so that personal vehicles can remain parked

throughout the day

“I think that if you had a HOP on HOP off bus that

just serviced the base people will likely to use it,

but keep the Myer Flyer to go to the Pentagon.”

Minimize on-base traffic and parking issues

Walk rate around base is relatively low given the

confined area

GSA-leased Vehicle Fleet

36%

64%

Do you have regular access to a GSA Fleet Vehicle for work purposes?

Yes No

Awareness of Transportation Providers

Heard of and

HAVE used

Heard of but have

NOT used

Have NOT heard

of service Don't know

Capital Bikeshare 11% 53% 14% 13%

Zipcar 5% 52% 19% 14%

car2go 4% 37% 33% 15%

Uber/Lyft 41% 45% 3% 6%

Shown below are names of various transportation services in Arlington. For each, please indicate

if you have heard of the service and if you have used it.

Carshare Use

24%

13%

7%

11%

37%

0%

5%

10%

15%

20%

25%

30%

35%

40%

I would likely usethese services more

often.

I would likely usethese services as

frequently as I usethem now

I would likely usethese services less

often.

I would not use theseservices.

I don't know.

If Zipcar or car2go vehciles were available for reservation and pick up on base, how would your use

of these services likely change?

37% of respondents would use a

private carshare service if available.

Consider Down-Sizing the GSA Fleet

GSA leased vehicles are:

under-utilized

sapping valuable parking space

Costly considering their limited use

Partnering with a carshare providers like Zipcar, Enterprise, or car2go could offer a more affordable and flexible

vehicle fleet to suit base needs

In Their Own Words

“I would gladly use public transportation to get

to/from work, but nothing is available on base…

Also, we waste a ton of money on the GSA fleet

of vehicles that are hardly used. It would make

way more sense to have "official use" Zip

Cars/Trucks available on a pay as you go

basis.”

Reconsider Capital Bikeshare On-Base

45% expressed interest in bikeshare

Would provide affordable mobility to areas off

base – Arlington Blvd trail is right outside

Henry Gate

Many intra-base short distance trips are

currently being made with SOV – bikeshare

could help cut down on these trips and

alleviate parking frustrations among

commuters, residents, and visitors

Federal matching funds could be used to

purchase bikeshare station

22%23%

10%

32%

9%

0%

5%

10%

15%

20%

25%

30%

35%

Very likely Somewhat likely Somewhatunlikely

Not at all likely Don't know

Reconsider Capital Bikeshare On-Base

“I would like to see bikeshare and carshare available to Soldiers who don't have transportation”

Resident

Population

Car & Bike Ownership on Base

Do you personally own a vehicle that is available to you on a regular basis?

A car, SUV, truck, motorcycle of other vehicle 57%

A bicycle 13%

In Their Own Words

“While I lived on post a few months back, I would request

an uber or taxi. One of two things would happen. One being

the uber directions took them through Henry gate which I

could not reach or they would try to go through ANC. Two,

taxis have to wait... 20 mins for background checks and

searches in which case they hate to leave their vehicle so

they would just refuse to come. Henry gate being opened

for pedestrians would be overall beneficial to these young

soldiers to leave and enter post. Using uber, lyft, taxi, bus

routes, and bicycles all around in any fashion would help

these soldiers.”

Henry

Gate

Satisfaction with Base Transportation

15%

49%

18%15%

0%

10%

20%

30%

40%

50%

60%

Very satisfied Somewhatsatisfied

Somewhatunsatisfied

Not at allsatisfied

How satisfied are you, overall, with the transportation system that serves Ft. Myer-Henderon Hall? "Transportation system" includes services and options such as the Myer

Flyer, roads, support services for bicycling, walking, carpooling, and so forth.

Civilians Military living off base Military living on base

Very satisfied 26% 10% 11%

Somewhat satisfied 45% 51% 56%

Somewhat unsatisfied 16% 23% 17%

Not at all satisfied 13% 16% 16%

“Parking has always been an issue in and around Fort Myer. My family picked our current living location due to thinking

Henry gate would be open to allow walking to and from work.”

Satisfaction with Transportation Serving Base

12%

46%

21%

17%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Very satisfied Somewhat satisfied Somewhatunsatisfied

Not at all satisfied

How satisfied are you with the transportation system for travel to and from locations off of Ft. Myer-Henderson Hall? "Transportation system" includes services and options such as bus and train routes, roads, and support services for bicycling, walking, and car sharing.


Very satisfied 20% 10% 9%

Somewhat satisfied 42% 48% 52%

Somewhat unsatisfied 18% 27% 20%

Not at all satisfied 20% 15% 19%

Would you use the Henry Gate?

“I sincerely hope the Henry Gate will be reopened to pedestrian traffic. That would open access to a number of running routes that I would use during early morning PT hours.”

If the Henry Gate were to be opened for pedestrian access, how likely would you be to use the gate for traveling to and from the base?


Very likely 26% 52% 67%

Somewhat likely 16% 18% 18%

Somewhat unlikely 5% 5% 3%

Not at all likely 33% 17% 4%

Don't know 15% 7% 7%

Off-base Trip Purpose

“I walk about 3 miles around Fort Myer to enter through the second street entrance, it usually takes me about a 30 minute walk to get to work. If the pedestrian gate attached to Henry gate was open I would walk about 2 minutes and only have to cross one, cross-walked, road. There are others who live near me that feel the same way, please if it were within your limits open that pedestrian gate, it would make to and from work easier for quite a few of us.”

What kinds of trips would you likely make using the Henry Gate? Base Residents

Shopping 63%

Errands 54%

Meals off base 66%

Entertainment 49%

Personal Appointment 21%

Work Related meeting 23%

Social visits 41%

Exercise 35%

Pick up or drop off someone 24%

School or class 14%

Other 2%

Open the Henry Gate to Pedestrians

Significantly increase access to useful transportation options

Arlington Blvd mixed-use trail to Rosslyn

Metrobus 4A/B to Rosslyn

ART 45 to Rosslyn or Columbia Pike

ART 42 to Ballston

ART 77 to Courthouse and Shirlington

Capital Bikeshare station right on Pershing Drive

Carshare access – Zipcar & Car2go

Existing bus shelter on Washington Blvd would make for an

ideal pickup location for ride-hailing services like Lyft and Uber

Both commuters and soldiers/marines living on base would benefit from improved access to the surrounding

community

Alleviate vehicle congestion at the Hatfield Gate during peak hours

“Considering the difficulties that Taxis, Uber/Lyft, etc have getting on Post, all of which are perfectly

understandable for security, it has become increasingly difficult to access Public and really ANY form of

transportation. Opening Henry Gate will open up a whole new world to the soldiers, civilians and families that live

and work on JBM-HH. MetroBus is right outside the gate, taxi's and other forms of car rides could p/u and d/off at

Pershing Shoppes. MetroBus will give much better access to MetroRail, BikeShare will allow everyone more

access to extracurricular activity/exercise, AND it will boost the local economy. More importantly, it will encourage

our Soldiers to get out of the barracks and boost morale. I cannot stress how many times when we've gone out,

including with our neighbors, to Clarendon and discussed how much better it would be if the Henry Gate were open

so we could just walk to our destination! PLEASE OPEN THAT GATE!”

In Their Own Words

Questions?

Brendan Casey

Arlington Transportation Partners

[email protected]

Ashley Robbins

Mobility Lab

[email protected]