found - guest service cloud apps for hotel communicationincidents guest requests pass on package s...
TRANSCRIPT
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Incidents Guest Requests
Pass On Packages
Guest Survey
Lost & Found
Multi-Hotel Management Hotel Staff Preventive
MaintenanceReports
Guest Recovery Workflow (GRW) is an integral component of GSMS services.
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Comprehensive Reports
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Benefits
Communication Workflow
Real-time Monitoring of Internal (Staff-to-Staff) & External (Staff-to-Guests) Activities
DESKTOP APP
MOBILE APP
ANGEL APP
STAFF GUEST
Two-way communication between Staff ↔ Guests
Push Messages & Email NotificationsIncrease Productivity - Improve Efficiency
fi
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Guest Recovery Workflow
Properly track service requests
Pending
Complete incidents on-time
Completed Closed
Why?
2 31
Ensure guest satisfaction is met
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What Make Us Different