Next-Gen ECM Why the Time is Right for a New Approach to Enterprise Content Management

John Newton Alfresco Founder and CTO

@johnnewton #newapproach

Welcome •  Provide instructions on how to ask questions

during webcast –  Twitter –  Chat window

•  Other webcast administrative info

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Agenda •  Four trends reshaping ECM requirements

•  Risks of relying on legacy ECM systems

•  The Alfresco approach to ECM

•  How Alfresco meets today’s ECM challenges

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New Ways of Working 1

New Expectations •  Ease of use •  Mobile devices •  Collaboration

of world’s workforce will be mobile in 2015

37% Legacy ECM Systems Left Behind

Source: IDC

New Generation •  Digital natives •  Highly social and connected •  Work is not a place

75% of the global workforce in 2020 will be Millennials

Source: BPW Foundation

TREND

Poor user adoption •  Cumbersome

•  Non-intuitive

•  No B2B sharing

•  No remote access

Extended Enterprise 4 Trends

TREND 2

Inter-Connected Web •  Many external partners •  Collaboration is critical •  2-way info sharing

Legacy ECM Systems Left Behind

Beyond the Firewall •  Business not bound by IT •  VPN issues •  Productivity constraints

Architected at a time when users and content stayed behind the firewall Resellers

Customers

Agencies Contractors

Suppliers

Employees

On-Premises

Employees, Partners and Customers

Process Content

Explosion in Digital Content 4 Trends

3

More Content •  Beyond docs and pdfs •  Images, social, collaborative •  Scope and scale increase

Legacy ECM Systems Left Behind

More Context •  Geo-location, social, usage, etc. •  Find the right info faster •  Kick off business process

Ill-equipped to handle new and traditional types of content and context

Growth in digital content from 2010 to 2020

50X Source: IDC

44% Source: IDC

of the time workers can’t find the info needed to do their jobs

?

TREND

New IT Infrastructure 4 Trends

4

Technology Waves •  Virtualization •  Cloud computing •  Mobile devices

Legacy ECM Systems Left Behind

Flexible Deployment •  On-premises •  Private or public cloud •  Virtualized environments

Outdated architectures don’t support cloud or mobile Bolt-on acquisitions lack seamless integration

69% Source: IDC Source: IDC

Where Content Lives

61% 13%

of enterprises use cloud computing

TREND

•  Shadow IT

•  Content “in the wild”

•  Lack of agility

•  Information is locked away

•  Challenging “ad-hoc” process flows

•  Lack of productivity

Risks of Relying on Legacy ECM

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Alfresco Approach to ECM

Envision design similar to this page in 4 Trends ebook

Open/Open Source Hybrid ECM

Contextual Simplicity for Users

New Ways of Working

Alfresco A

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Any Device

Intuitive Interfaces

Any Location

“We needed a system with a workflow, co-authoring capabilities, collaborative capability, document storage and versioning. Alfresco answers our content management needs and makes content delivery to our customers available in a unique way. Alfresco is the foundation for making all of this happen.”

Michael Katten Director of Technical Publications

Alfresco is Simple for Users, So Users Can Simply Be Productive

Familiar Productivity Applications

NEW APPROACH TO ECM

Extended Enterprise

Alfresco A

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Content Share and Sync

Security Controls

Extend & Engage Processes “Alfresco has made it

possible for us to manage large, complex supply chains and participate with ease in global projects.”

Neil Grant Managing Director

Collaboration Tools

Alfresco Powers Business Beyond the Firewall

NEW APPROACH TO ECM

Explosion in Digital Content

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Powerful search

Integrated records management

Rich context

“Users can easily search and find the documents they need, and we can set controls to ensure that the appropriate content is visible to individual users.”

Tim Johnson Team Lead, Information Technology Development

Content in context

Alfresco Brings Information Overload Under Control

NEW APPROACH TO ECM

Custom LOB apps

New IT Infrastructure

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Flexible Deployment Options

Long-Term Agility

Ease of Integration “Alfresco provides us with a modern architecture for managing all our content and can easily adapt to business and regulatory changes.”

Andrew Sosa Director, Content Solutions

Broad use Case Support

Alfresco is Built for Today and Ready for Tomorrow

NEW APPROACH TO ECM

Open standards Open technology

Content Management Extended Enterprise Collaboration Compliance Management Business Process Management Case Management

Content Management

Extended Enterprise

Collaboration

Compliance Management

Case Management

Business Process

Management Solutions

Platform Capabilities

Capture - Store - Access - Share – Manage – Secure - Control – Process – Integrate – Analyze

Content Synchronization

Documents CAD Audio Web Content Email Video Text Files Images Photographs HTML XML

Enterprise Stack

Built-In Connectors

Open Standards Integrations CMIS

FTP SMTP iMAP

WebDAV CIFS

Line of Business

Access

Mobile Desktop Web Imaging Productivity Apps

Records Management Simple Smart Secure.

Questions?

THANK YOU! @johnnewton #newapproach

@alfresco