Free Classifiedswww.olx.com

May 2014

OLX Argentina Talent ManagementLearning & Development StrategyNaspers Conference L&D, Amsterdam

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Agenda

• Training Objectives. Challenges. Priorities. Plan.

• Training Calendar Overview

• Onboarding Process

• Org Chart: OLX Argentina

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Having the right people with the right skills in the right job at the right time

Training ObjectivesLearning & Development Strategy OLX Argentina

Preparing a cutting edge training program for employees:

• Align employee skills with department needs

• Learning needs assessment

• Preparing future leaders

• Knowledge transfer: talent inventory & Internal Teachers

• Identify the team´s “talent pool” (Talent Review)

• Focus on future potential each employee. (Potential Review)

Form a sustainable source of competitive advantage in the industry.

Become more efficient and effective

Career Management: fostering a development culture

Higher retention and engagement

Succession planning and readiness: “bench strength”

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Talent Management: shared responsibility

Employee

OrganizationManager

Provides tools and resources to facilitate learning and career

growth.

Supports employee growth. Links

development needs to team needs.

On going process and Shared

responsibility

Owns career management

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1. Managing Talent, succession and workforce planning: planning for, attracting, retaining and developing talent, particularly staff in business critical positions and high potentials, necessary to create continuity and sustain high performance. // Implement broad-based talent management practices that encompass the full talent pool.

2. Motivating and engaging staff: linked to retention priorities and career development. Achieve high commitment.

3. Learning and development plans: implement development practices and opportunities critical for increasing engagement and retaining staff. Going beyond traditional training courses, expand to mentoring, knowledge transfer, learning on the job, Project work, etc.

Our Main Priorities

1. Classifieds Industry: Online classifieds business is dynamic, fast, changing; we need development programs to pair with these qualities whilst providing an adaptive scenario to employees.

2. Competition: Big players in classifieds have similar overall strengths, benefits,; we need to develop readiness for action and change and prepare well rounded business managers and teams to take on markets, and offer better career development.

3. Timing in classifieds is crucial and unannounced; we need to prepare our teams for quick action

Our Main Challenges

Challenges & Priorities at OLX Argentina

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Our Plan

Onboarding

Engagement

Performance ManagementTraining

Career Management

• New plan: 3 phase program. Industry dive in, Managers, Teams, activities, culture

• Motivating• Company activities:

All Hands, Newsletter, Outings, benefits etc.

• Retention: exit interview

• Culture

Full cycle of 4 steps:• Performance

Assessment• Potential Assessment• Performance Review• HR Review

NEW REVIEW

• General trainings• Specific trainings• Managers trainings• Leaders

preparation• Promote new

techniques

• Development culture

• Foster growth and opportunities

• Promotions, Succession, Side moves

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Agenda

• Training Objectives. Challenges. Priorities. Plan.

• Training Calendar Overview

• Onboarding Process

• Org Chart: OLX Argentina

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Training Calendar Overview (wip)

On going:

• Onboarding Induction• Specialty specific trainings OLX / Naspers• Customer Care • Languages

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Training Calendar Overview (wip)

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Induction

PM Cycle

HR x Managers

Leadership Development

Classifieds Training (2d)

Classifieds Training (1d)

Specific Training

Effective Communication

Interviewing Techniques

Languages

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Agenda

• Training Objectives. Challenges. Priorities. Plan.

• Training Calendar Overview

• Onboarding Process

• Org Chart: OLX Argentina

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Onboarding Process: 3 Phases

Phase 1• Welcoming• Preparation

Phase 2 • Execution• 3 step program

Phase 3• Evaluation• Feedback

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Onboarding Process: Phase 1

• Contacting employee prior to start date

• Launching “Become a User” activity

• Prepare desk, welcome kit and tools

Phase 1• Welcoming• Preparation

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Onboarding Process: Phase 2

2x month

2x month

Every Monday

Phase 2 • Execution• 3 step program

Step 1

Step 2

Step 3 • Visit to Customer Care Team 1,5hs• Understand how OLX Works.

• Activity “Become a User” 1,5hs• Classifieds 101. Dive into the industry.

• Day 1: Welcome to OLX. Induction. • Documentation Signing. • Office Tour. Culture. Presentations 2hs• Handbook, Help Desk Guide

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Monthly communication with various sections.

Newsletter

Monthly gathering with the entire Company, to go over business updates and introducing new joiners to the Company!

All Hands

Company Presentation

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Onboarding Process: Phase 3

• Onboarding Satisfaction Survey

• Follow up session: overall satisfaction at OLX approx. after 1,5 – 2 months

Phase 3• Evaluation• Feedback

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Agenda

• Training Objectives. Challenges. Priorities. Plan.

• Training Calendar Overview

• Onboarding Process

• Org Chart: OLX Argentina

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OLX Argentina Today

Total: 259

Francisco AchavalBI Director

William GuillouardCMO

Adrián MastronadiCTO

Leonardo RubinsteinHead of Mobile

Gonzalo Mones CazonHR Director

Alec OxenfordCEO

Daan SandersGMEmerging Markets

BramEllensCOO

Ariel LebowitsCFO

Marcos Campos LeiteBrazil COO

23 15 847

(6)1765107

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