futurebrand @ transform conference europe
TRANSCRIPT
Source of data and insight
© FutureBrand 2016 2
17 Countries, 2,530 respondents Qualitative and Quantitative
Country Branding matters
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A strong country brand increases the likelihood to visit, recommend
and do business with.
A strong country brand provides a marketing advantage as country of
origin conveys attributes, associations and advantages for
goods and services.
A strong country brand shapes and defines citizen affinity and
confidence related to living, studying or working.
18 Attributes (Q12)
0%#
10%#
20%#
30%#
40%#
50%#
60%#
70%#
80%#POLITICAL FREEDOM
ENVIRONMENTAL FRIENDLINESS
TOLERANCE
HEALTH AND EDUCATION
STANDARD OF LIVING
SAFETY AND SECURITY
WOULD LIKE TO LIVE IN/STUDY THERE
GOOD FOR BUSINESS
ADVANCED TECHNOLOGY
GOOD INFRASTRUCTURE
HISTORICAL POINTS OF INTEREST
HERITAGE, ART AND CULTURE
NATURAL BEAUTY
VALUE FOR MONEY
RANGE OF ATTRACTIONS
RESORT AND LODGING OPTIONS
WOULD LIKE TO VISIT FOR A HOLIDAY
FOOD
Brand UK
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Brand UK – at 12
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Strong
Heritage & culture History Attractions InfrastructureTechnology Good for business
Weak
Food Environmental friendlyValue for moneyNatural Beauty
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Country Expertise (Q14)
28%$
31%$
18%$
16%$
40%$
38%$
29%$
16%$
24%$
41%$
30%$
21%$
28%$
35%$
33%$
Alcohol$
Automo4ve$
Consumer$Electronics$
Energy$
Fashion$
Financial$Services$
Food$&$Beverage$
Household$Appliances$
Internet$Services$
Luxury$
Media$
Personal$&$Household$Care$
Retail$
Technology$
Transporta4on$
0%$ 10%$ 20%$ 30%$ 40%$ 50%$ 60%$ 70%$ 80%$
Brand UK – Attributes that influence sector advantage
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Authentic
Traditional
Creative
Individual
Anti-authority
Intelligent
Philanthropic
Luxury Goods
Design, film, theatre, media
English language based content/education
Scientific
9th strongest Country Brand for ‘Made in”
Feelings About United Kingdom
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• Influential
• Powerful
• Iconic Landmarks
• Traditional and progressive
• Multi-cultural
• Independent
• Strong Infrastructure
Brand UK
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• Strong Country Brand = competitive advantage
• Reinforces positive attributes relevant to key sectors (tourism, luxury, financial services, technology, alcohol)
• Not dependant upon EU membership
• Corporate and financial sector most susceptible to Brexitimplications vs. global markets
Brand EU
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• Declining favourability/ Trust
• 55% of EU (non UK) citizens believe EU will be damaged by Brexit
• Less ‘diverse’ and balanced without UK
• Need to address political transparency and accountability
• Need to address the emotional ‘bond’ and purpose of membership (“unable to inspire”)
A: Uncertainty = Economic Instability
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“Financial risks have begun to crystallise”
Mark Carney, Bank of England
£250 Billion injection into money markets
Unstable £
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“Ultimately, a lower pound will be required to help rebalance the UK economy”UK Market Analyst
Business confidence in the UK economy
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49% of British businesses feel pessimistic about the future
UK economy
YouGov/Cebr 04/07/16
What does the world think?
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REINFORCES POLITICAL DEMOCRACY
FOCUS ATTENTION ON BRITAIN
REINFORCES BRITISH CULTURAL CAPITAL
Paradox of (bad) news and strong Country Brands
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Iceland 2010 Italy 2011 UK 2016
”a triumph of story telling… of an emotional appeal over a rational appeal”
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Remain Leave
STATUS QUO
‘Do Nothing’
CHANGE
‘Take Control’
What does the Future hold?
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• For ’British’ brands (leveraging COO) it will be positive
• The EU must re-define it’s role and what ‘European’ means
• IP and trade laws and regulations are the nexus of negotiations
• Travel and Tourism to the UK will depend on visa rules
• Global UK companies must ’think and act’ global to survive
• Reinforcing multi-cultural, tolerant and open ‘Brand UK’ is vital (for citizens/students/visitors)
In summary
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1. Brand UK is a strong and resilient Country Brand2. National Identity and emotional storytelling are
powerful 3. Paradox of bad news will create greater UK
visibility4. Emotions and storytelling are persuasive and
core for brands5. The discussion will go on for years….and years...
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“THE BRITISH DO NOT EXPECT HAPPINESS… THEY
DO NOT WANT TO HE HAPPY; THEY WANT TO BE RIGHT”
Quentin Crisp