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GAMEDAY A-Z GUIDE CHICAGO BEARS 2012 GAMEDAY A-Z GUIDE CHICAGO BEARS 2012 GAMEDAY A-Z GUIDE CHICAGO BEARS 2012

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Page 1: GAMEDAY A-Z GUIDE - National Football Leagueprod.static.bears.clubs.nfl.com › assets › docs › cb_a_z_guide... · 2013-06-10 · Soldier Field gameday Security Text 69050 Text

GAMEDAY

A-Z GUIDECHICAGO BEARS 2012

GAMEDAY

A-Z GUIDECHICAGO BEARS 2012

GAMEDAY

A-Z GUIDECHICAGO BEARS 2012

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2012 SEASON SCHEDULEPRESEASON

THU AUg 9 BRONCOS 7:30Pm FOXSAT AUg 18 REDSKINS 7:00Pm FOXFri Aug 24 @ NY Giants 7:00pm CBSThu Aug 30 @ Cleveland 6:30pm FOX

REgULAR SEASONSUN SEP 9 COLTS NOON CBSThu Sep 13 @ Green Bay 7:20pm NFLNSUN SEP 23 RAmS NOON FOXMon Oct 1 @ Dallas 7:30pm ESPNSun Oct 7 @ Jacksonville 3:05pm FOXSun Oct 14 Bye WeekmON OCT 22 LIONS 7:30Pm ESPN SUN OCT 28 PANTHERS NOON FOXSun Nov 4 @ Tennessee Noon FOXSUN NOv 11 TEXANS 7:20Pm NBCMon Nov 19 @ San Francisco 7:30pm ESPNSUN NOv 25 vIKINgS NOON FOXSUN DEC 2 SEAHAwKS NOON FOXSun Dec 9 @ Minnesota Noon FOXSUN DEC 16 PACKERS NOON FOXSun Dec 23 @ Arizona 3:15pm FOXSun Dec 30 @ Detroit Noon FOX

All games Central Time, HOmE gAmES IN CAPSGame dates and times subject to change

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ImPORTANT CONTACT INFORmATION

Bears Administrative Office(847) 295-6600

Halas Hall, 1920 Football DriveLake Forest, IL 60045

ChicagoBears.com

Soldier Field management (Smg) - Lost & Found(312) 235-7000

1410 S. Museum Campus Drive, Gate 14Chicago, IL 60605

soldierfield.net

Soldier Field gameday Security Text 69050

Text the keyword “BEARS” followed by a space, and describe the issue and location where assistance is needed to 69050

(312) 235-7999

Bears Pro Shops(312) 235-7205

(866) 805-8555 – Customer ServiceChicagoBears.com

Bears Ticket Sales & Service(847) 615-BEAR(888) 79-BEARS

[email protected]@bears.nfl.net

ChicagoBears.com

Sportservice (Concessions)(312) 235-7163

Standard ParkingMuseum Campus Lots

31st Street / McCormick Place Lot B(312) 235-7724

soldierfieldparking.com

LAZ Parking ChicagoMillennium Garages

(312) 616-0600millenniumgarages.com

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We will consistently deliver

the best gameday experience

for the best fans in the NFL

in a safe, clean and friendly

environment. Fans First!

CHiCAgO BEArS StADiUm ExpEriENCE miSSiON StAtEmENt

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Alcohol / Drugs… Alcohol is strictly prohibited from being carried into Soldier Field, and violators are subject to ejection without refund. The use of illegal drugs, underage drinking and drinking alcohol on the public way and surrounding parklands is prohibited and violators are subject to arrest or citation from the Chicago Police Department. Individuals must be 21 years of age or older and show proper identification to purchase or consume alcoholic beverages. There is a maximum of two alcoholic beverages per purchase from a concession stand or portable and one per purchase from an in-seat vendor. Guests may be in possession of a maximum of two alcoholic beverages at one time. Alcohol sales begin two hours prior to kickoff and are discontinued at the end of the third quarter for day games and five minutes into the third quarter for night games or earlier at the discretion of stadium management.

Automated Teller machines (ATms)… Chase ATMs are conveniently located in the following areas throughout the stadium: Dr Pepper Patio located in the South Courtyard, Section 128, United Club Section 314, Section 350, North Garage near the Bears Pro Shop. Soldier Field ATMs are located: outside Gate 10, Sections 101, 117,138, 321, 342, 439, inside Gate 38 - North Garage Level 3.

Bag Policy… Any type of bag brought into the stadium MUST fit into the 12”x12”x12” template box at the gates. Any bag larger than the 12”x12”x12” dimensions will not be permitted with the exception of diaper bags, medical supplies, and clear plastic bags with extra clothing. Food is permitted in clear plastic bags or small soft-sided insulated pouches only.

Code of Conduct… Courteous behavior and being respectful of others is expected of all guests at Chicago Bears games. Unruly or inconsiderate behavior will not be tolerated and may be grounds for ejection from the stadium and/or revocation of ticket privileges. Such behavior includes, but is not limited to: abuse of intoxicants, profane, disruptive or abusive language or gestures, offensive or disorderly conduct, throwing any object, excessive standing in the seating area, standing or sitting in the aisles, smoking anywhere in the stadium, bringing any prohibited items into the stadium, possessing alcohol in a No Alcohol section, possessing more than two alcoholic beverages at a time, entering or attempting to enter the field level or playing field, wearing or displaying any apparel with profane or abusive language, failure to follow the instructions of stadium security and/or crowd management personnel, actions that may harm or

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CHICAGO BEARS

endanger others and any other conduct that is deemed inappropriate in a public setting. Visiting teams fans are our guests; harassment of any fans will be considered unruly behavior and grounds for ejection. Each guest should hold his or her ticket and be ready to display it to stadium personnel to verify their seat location. Guests sitting in un-ticketed areas are subject to ejection from the stadium. Sending prank text messages can lead to the revocation of ticket privileges. Guests who cannot conform their conduct to these rules are not welcome at Chicago Bears games. The Season Ticket Holder is responsible for the conduct of users of tickets issued to the Season Ticket Holder, even if the Season Ticket Holder gives away or sells their tickets to a game. Guests committing an “extreme violation” of our Code of Conduct will result in ejection and may result in the revocation of season ticket privileges and Permanent Seat Licenses. Those offenses include, but are not limited to entering or attempting to enter the playing field or assaulting any guest or staff member. Any repeated violations of our Code of Conduct can result in forfeiture of season ticket privileges and Permanent Seat Licenses. Based on NFL Best Practices, fans that are ejected from Bears games for fan conduct violations may be subject to take an online Fan Conduct Awareness Class and pass the exam before being given the opportunity to return to Soldier Field for Bears games.

Concessions… Sportservice is the exclusive food and beverage concessionaire at Soldier Field. Food and beverages will also be sold in the seating bowl via vendors. In addition to the food items listed below, snacks, draft beer (Miller Lite & Miller Genuine Draft), Dr Pepper/Snapple beverages, coffee, hot chocolate and Deja Blue water are available at most concession locations. Straws and lids for beverages are available upon request.

Brews Brothers (Section 106, 113, 124, 140, 153, 242, 319, 350, 436) Domestic and Imported Beers, Wine and Specialty Beverages

Chicago Dogs (Section 110, 319, 440) Chicago Style Vienna Beef Hot Dogs

First Down Franks (Section 108, 113, 123, 134, 142, 152, 231, 321, 323, 352, *432, *434, *438, *444) (*No Italian Beef) BBQ Pulled Pork Sandwich, Vienna Beef Hot Dogs, Italian Beef Sandwich, Nachos, Bobak’s Polish Sausage

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gridiron grill Sections (Section 126, 151, 242, 349, 355, 431, 441) Bobak’s Bratwurst, Cheeseburger, Chicken Tenders, French Fries, Hamburger, Vienna Beef Hot Dogs Robinson’s Ribs (Section 122, Northwest Plaza -portable) BBQ Ribs, Chicken, Polish Sausage, Rib Sandwiches

Second City Pizza (Section 119, 132, 152, 231, 322, 351, 353, 435, *443) Nachos, Palermo’s Pizza (*Italian Beef also available) Smokehouse BBQ (Section 106, 442) Brisket Sandwich, Smoked Pulled Pork, Turkey Legs

Southside Brats (Section 143, 340, 433, 439) Bobak’s Bratwurst, Chicken Tenders, Vienna Beef Hot Dog, Bobak’s Italian Sausage, Bobak’s Polish Sausage Third & Inches (Section 110) Candy, Footlong Vienna Beef Hot Dogs, Ice Cream, Pretzels FOOD PORTABLES

AmPS Sections (Section 114, 146, 353) Grilled Vienna Beef Hot Dogs, Bobak’s Jumbo Bratwurst, Bobak’s Polish Sausage

grill (Section 102) Grilled Chicken Sandwich, Hamburger

miller Lite Party Deck Bobak’s Bratwurst, Vienna Beef Hot Dogs, Nachos

Nachos (Section 103, 137) Nachos, Nachos Supreme, Corona Beer

Nuts on Clark (Section 110, 128) Assorted Specialty Popcorns & Nuts

Philly Carts (Section 136, 246, 440) Bobak’s Bratwurst, Philly Cheese Steak

Pork Burgers (Section 137, 427)

Sausage grill (Section 439) Grilled Vienna Beef Hot Dog, Bobak’s Jumbo Bratwurst, Bobak’s Jumbo Polish

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Southeast Chicago (Section 105) Grilled Vienna Beef Hot Dogs, Bobak’s Jumbo Polish, Bobak’s Bratwurst (Sections 324, 332) Italian Beef, Bobak’s Bratwurst

BEER PORTABLES

miller Lite Gate 0, Sections 101, 105, 114, 126, 130, 133, 145, 151, 152, 228, 246, 318, 324, 340, 344, 351, 352, 356, 427, 440, 447, Miller Lite Party Deck Leinenkugel Sections 145, 155, 427, Northwest Plaza

Budweiser/Bud Light Sections 140, 326, 332, 431, 438, Northwest Plaza

guinness Sections 155, 319, Northwest Plaza

Heineken/Amstel Light Sections 114, 146, 320, 333

Coors Light Sections 136, 155, 321, 430, 444

Blue moon Section 155, Northwest Plaza

Designated Driver…The Chicago Bears and Sportservice ask you to BE GREAT – DESIGNATE! If you are 21 years of age or older, please stop by a Fan Services booth and pledge to be a designated driver. Participants sign a pledge form promising not to drink alcohol at the game and to provide safe transportation home for their group. Designated Drivers must show identification to verify their age. They receive a coupon for a complimentary soft drink and will be entered into a drawing to be selected as the Chicago Bears Designated Driver for the Season. That lucky and responsible Bears fan has a chance to win a trip to the Super Bowl or Pro Bowl in the Responsibility Has Its Rewards sweepstakes sponsored by the NFL and TEAM Coalition.

Elevators/Escalators… One elevator is located in the southeast corner of the Dr Pepper Patio in the South Courtyard inside Gate 6 providing service from the Grand Concourse to the Verizon Mezzanine Level. A second elevator is located in the southwest corner of the stadium on the Verizon Mezzanine Level behind Section 128 providing access from the Verizon

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Mezzanine Level to the Motorola Media Deck and the Grandstand. All elevators are ADA accessible. Due to limited availability, we ask that only those guests with special needs use the elevators.

Evacuation… Should there be an immediate need to evacuate the stadium, fans will be given instructions via the public address system. It is recommended that you familiarize yourself with the two exits nearest to your seats. An evacuation plan video will be displayed on the video boards pre-game to educate fans.

Family Restrooms… Family restrooms are located in the Dr Pepper Patio in the South Courtyard, near Sections 121, 146, 154, 320, 354, 435, 437, 439; the United Club 100 level (south end), and Sections 202, 216.

Fan Services Booths… To assist with questions and listen to fans’ concerns, Fan Services team members will be stationed at eight Fan Services booths located throughout the stadium in the areas outlined below. The Fan Services staff will also be roving the concourses throughout the stadium to provide added customer service.

Among the services provided are the Designated Driver program, identification wristbands for children, assistive listening devices and pagers (Gate 0 only), feedback forms and Gameday A - Z Guides.

Fan Services Booths are located: inside Gate 0, Comcast Bears Den inside Gate 19, Verizon Mezzanine Concourse - Sections 119, 138, Colonnade Level Sections 320, 332, 350, Grandstand Level Section 444, Concierge desks in the United Club.

First Aid / medical Services… Soldier Field First Aid Stations are located in the following areas: • InsideGate17ontheGrandConcourseintheComcastBearsDen • ColonnadeConcourse,behindSection339 • UnitedClub300Level,acrossfromnorthelevators,behind Section 304 • Severalrovingmedicalteamsthroughoutthestadium

Automated External Defibrillators (AEDs) are located throughout the stadium and at First Aid stations.

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gates… “Don’t Wait, Get to the Gate: The Game Starts with the Anthem”. Enhanced NFL security measures may lead to increased entry times to the game. Stadium gates open two hours prior to kick-off. We STRONGLY ENCOURAGE fans to arrive early and be patient when entering the stadium. The enhanced security procedures at stadium gates recommended by the NFL will increase comfort and safety of fans at the game, but will require extra time for inspections and screening. You and your belongings may be searched upon entry into Soldier Field. By tendering your ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its member clubs, their affiliates, and stadium landlord – their agents. If you elect to not consent to the searches, you will be denied entry to the stadium. Every guest must pass through a security checkpoint. No re-entries are permitted. All gates at Soldier Field are ADA accessible.

Lost & Found… During the game lost and found is located at the Gate 1 Guest Services office; after the game all lost items found will be taken to the Soldier Field management office at Gate 14. The item will be held by stadium management for 30 days before being discarded. To claim your item, please call (312) 235-7000.

Lost Children & missing Persons… Lost children and missing persons will be escorted to the Gate 1 Guest Services office. A youth officer will be present to handle the report of a lost child and assist with locating their parent or guardian. Identification wrist bands for children are available at all Fan Services booths.

merchandise / Bears Pro Shops… Bears Pro Shops are located at the north entrance of the stadium inside Gate 47 (from inside up the ramp from Section 148, northwest corner of the Verizon Mezzanine Level), south end of the United Club 100 level (Club and Suite holders only), and the Dr Pepper Patio in the South Courtyard inside Gate 3 next to the mezzanine ramp.

Parking… Most parking facilities immediately surrounding the stadium require a pre-paid parking coupon and open four hours prior to kickoff and close two hours after the final whistle. Parking lots may close earlier at the discretion of the Chicago Park District and stadium management. A limited number of single game parking passes for various lots

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servicing Soldier Field may be purchased in advance by visiting soldierfield.clickandpark.com. Fans without full season coupons can also park at the Southwest Parking Facilities at McCormick Place Lot B ($30) or in the Millennium Park Garages ($32) and utilize the free shuttles to the stadium. The parking shuttles drop-off and pick-up area is located on 18th St., just west of Lake Shore Drive. Both shuttles continue until 2 hours after the game. There is also cash parking available at McCormick Place Lot C - Lakeside ($21). No shuttle service available. For more information on cash/individual game parking lots and garages, visit ChicagoBears.com/tickets/fanservices.asp, soldierfieldparking.com or millenniumgarages.com. Buses, taxi cabs, and limousines will not be allowed to enter Soldier Field Campus starting 90 minutes after kick-off until one hour after the game is over. Violators are subject to ticketing, towing and prosecution. No exceptions. Buses may drop-off and pick-up guests on Columbus Drive, north of Balbo. Buses cannot drop off or pick up guests on any other area roadway.

Oversized vehicles / Limousines: Cash parking is located at the Adler Planetarium Lot, on a first-come, first-served basis for $121. Oversized vehicles (bus, campers, etc.) can be reserved at the Adler Lot for $121 plus a $5 transaction fee by visiting soldierfield.clickandpark.com. When available, buses and RVs can also park at the 31st St. McCormick Place Lot B for $50.

“Family Friendly” Parking Lots: Family Friendly parking is located south of the Adler Planetarium ($49), and at the 31st Street Beach Lot ($25). No alcohol consumption is permitted in these lots. For information, visit soldierfieldparking.com or soldierfield.clickandpark.com.

Prohibited Parking in Residential Areas: Parking is prohibited in the residential areas surrounding Soldier Field. The area is bordered by Roosevelt Road on the north, Cermak Road on the south, Lake Shore Drive on the east and Clark Street on the west. Violators are subject to ticketing and towing.

Policies: The following elements are prohibited in all parking lots and garages: • Tailgatingduringgamesandafternightgames • ConsumptionofalcoholintheFamilyFriendlylots

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• Advertisingbannersordisplays • Disorderlyconduct • Deepfryersoranyoil-basedcookingorfrying • Picketingorpoliticalcampaigning • Savingparkingspaces • Tentsorcanopiesofanysize • Tetheredblimps,balloons,andotheroversizedinflatables • Uncoveredfirepits • Weapons,fireworks • Set-upsorgamesutilizingsidewalksand/orstreets • Solicitationordistributionofanyunauthorizeditem Note: Grills and fire pits are not permitted in enclosed parking garages and the lower level of the Waldron Deck lot.

Revocable License: A parking coupon is a revocable license. The license is subject to revocation if the user of the coupon engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates parking, stadium policies or the Bears Fan Code of Conduct. Standard Parking reserves the right to impose at any time rules relating to the conduct of patrons at the facilities they manage.

Tailgating: Tailgating is allowed on all surface lots of the Museum Campus, the upper level of the Waldron Deck and the Southwest Parking Facilities (McCormick Place 31st Street Lot B only). Party set-ups and grills that exceed the one designated parking space are prohibited. Tailgate set-ups cannot block vehicles entering or exiting the parking lots; set-ups in violation will be removed. Open containers of alcohol are not permitted outside of the parking lots, on the surrounding parklands or on the shuttles. Chicago Police Officers will issue citations for violators. Tailgating during the games or after night games and consuming alcohol in the “Family Friendly” lots are all prohibited.

Security: For assistance, security teams are located near the parking lots’ cashier booths or the top and bottom of the ramp in the Waldron Deck. Fans can also text the keyword “Bears” and describe the issue and location to 69050 (available three hours pregame to one hour postgame), call the security hotline (312) 235-7999 or Standard Parking at (312) 235-7724.

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Prohibited Items / Bag Policy… For the comfort and safety of all guests the following items are not permitted to be brought into the stadium: • Alcoholicbeverages • Backpacks,bags,cases,andpurseslargerthan12”x12”x12” • Balloonsandbeachballs • Cameraswithlensesthatexceed6”whenfullyextended • Cans,bottles,orotherbeveragecontainers • Clothingorsignagewithoffensiveorvulgarlanguage • Confetti • Hardsidedcoolersandicechests • Fireworks,smokebombs • Illegaldrugs • Laserpensandpointers • Noise-makingdevices(i.e.horns,whistles,etc.) • Polestodisplaybannersorflags • Strollers • Umbrellas • Videoormoviecameras • Weapons • Smokelesscigarettes • Anyotheritemsdeemedtobedangerousorinappropriate Bag Policy: Any type of bag brought into the stadium MUST fit into the 12”x12”x12” template box at the gates. Any bag larger than the 12”x12”x12” dimensions will not be permitted with the exception of diaper bags, medical supplies, and clear plastic bags with extra clothing. Food is permitted in clear plastic bags or small soft-sided insulated pouches only.

Strollers: are not permitted in the seating area. Fans can check strollers during games through October outside at Gate 8 or in the United Club at the Concierge desks on the Club 100 level. No other prohibited item can be checked.

Public Transportation… The Transportation Center, (a.k.a. “East Museum Lot”) at the corner of McFetridge and Museum Campus Drive, is where CTA, Metra shuttle, and Pace bus services will be available for fans’ drop-off and pick-up. For schedule and route information, please contact the Regional Transit Authority at: 836-7000 (any Chicagoland area code) or rtachicago.com. Due to limited parking on gameday, we strongly encourage utilizing public transportation.

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metra Commuter Trains For more information regarding schedules, locations, and fares, log on to metrarail.com or call 836-7000 (from any Chicagoland area code).

From Ogilvie Transportation Center (OTC) and Union Station: From OTC and Union Station, the #128 Soldier Field Express buses travel a non-stop route to Soldier Field.

South Shore Line: The South Shore Metra line runs trains on the Metra Electric Line from South Bend, Indiana to downtown Chicago. For more information, log on to nictd.com or call 836-7000 (from any Chicagoland area code).

CTA – Buses & ‘El’ Trains Soldier Field can be reached on the #128 Soldier Field Express and the #146 Inner Drive/Michigan Express buses. To exit Soldier Field after the game, board #128 and #146 buses along the west side of the Transportation Center (“East Museum Lot”) at the corner of McFetridge and Museum Campus Drive, just northeast of the stadium. The Red, Orange, and Green Lines stop at Roosevelt Station, between State Street and Wabash Avenue, where transfers can be made to the #146 Inner Drive/Michigan Express bus, or walk east on Roosevelt Road through Museum Campus to the stadium. For more information on CTA, log on to transitchicago.com.

Pace – Soldier Field Express Buses Pace operates Soldier Field Express Buses for Bears home games. Free parking is available at each departure location. Buses depart 30 minutes after the game is over from the same location where passengers are dropped off. For more information on Pace buses, visit pacebus.com or call (847) 228-2416.

Taxi Cabs For taxi cab service, please call: Flash Cab (773) 561-1444 Yellow Cab (312) TAXI-CAB Checker Cab (312) 243-2537 Wolley Cab (312) 225-5411

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To order a cab via text by goFastCab: Order a cab for immediate dispatch by texting your complete pickup address to 777222. Send your name and address and include the city and apartment number if there is one. Your order will be placed and confirmed right away.

For smartphones, download the Taxi magic App.

Pre-game drop off locations: • McFetridgeDriveturnaroundatLakeShoreDrive(LSD) • SouthboundLSDexitat18thSt. • NorthboundLSDentrancerampat18thDrive • RooseveltRoadandMichiganAvenue

Post-game pick up locations: • RooseveltRoadandMichiganAvenue • EastMonroeStreet/MillenniumParkGarages • CalumetAvenueand19thStreet(justoverpedestrianbridgeat 18th Street) • OnehourafterthegameontheMuseumCampus

Security Assistance / Texting… For assistance, please utilize the following services: • Text“BEARS”<space>theissueandlocationto69050.Standard Short Message Services (“SMS”) rates apply. Sending prank text messages can lead to the revocation of ticket privileges. • FanHotline(312)235-7999 • ContactthenearestMonterreySecurityofficer,usher,or Fan Services Team Member

Smoking Policy… The Smoke-Free Illinois Act prohibits smoking in Soldier Field for Bears games. There are no designated smoking areas inside or outside the stadium and re-entry is prohibited. The smoking policy will be strictly enforced. Violators are subject to ejection. Repeated violations can result in the forfeiting of season ticket privileges. Smokeless cigarettes are also prohibited.

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TICKET INFORmATION

Bears Share… The Bears Share ticket donation program has been in effect since 1993 benefiting numerous local charities. Tickets can now be donated online through mY BEARS SEASON TICKET ACCOUNT. Simply log in to your personal account and select “Manage My Tickets”. Select the ticket(s) you wish to donate and select “Donate To Charity”. The tickets will automatically be forwarded to [email protected]. The original ticket(s) become invalid. Donors will receive an email acknowledgement which should be retained for tax purposes. Tickets can also be mailed to the following address: Chicago Bears Football Club, c/o Bears Share, 1920 Football Drive, Lake Forest, IL 60045. Donations must occur at least four (4) business days prior to the game to allow for distribution. For more information regarding local agencies that are supported through Bears Share, please visit ChicagoBears.com/bearscare.

Child Tickets…Children under 32” tall do not need a ticket for Bears home games. Ticketed patrons will need to obtain a complimentary lap pass at the Gate 10 Ticket Office. The child will have to sit on the ticketed patron’s lap for the game. Strollers are not permitted in the stadium, but a complimentary stroller check is available outside of Gate 8 during games through October.

Individual game Tickets… Individual single-game tickets are sold by Ticketmaster via phone and internet only. Fans may charge by phone at (800) 745-3000, or online at ticketmaster.com.

Lost, Stolen, or Destroyed Tickets…Season tickets which are lost or destroyed may be reprinted by logging into MY BEARS SEASON TICKET ACCOUNT at Chicagobears.com/tickets. Season Ticket Holders can also replace tickets on gameday for a $25 reprinting fee. Please contact the Ticket Sales and Service Office at (847) 615-BEAR to report stolen tickets.

No Alcohol… No Alcohol seating is located in Sections 148 and 155 in the north end zone. The possession of alcoholic beverages is not permitted in these sections, and guests who violate this policy will be ejected from the stadium. For more information, please contact the Ticket Sales and Service Office during regular business hours at (847) 615-BEAR.

Ticket Sales and Service Office… The Bears Ticket Sales and Service Office on gamedays is located at Gate 10, at the southeast corner of the

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stadium. The office opens two hours prior to kickoff and a Ticket Services representative can be reached by calling (847) 615-BEAR.

Revocable License… A game ticket is a revocable license, and the license is subject to revocation if the user of the ticket brings into the stadium or attempts to bring into the stadium any prohibited items, engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates Bears ticket policies or stadium policies. The Chicago Bears reserve the right to impose at any time rules relating to the conduct of guests at games and establish other policies for the stadium.

will Call… The Will Call for tickets and media is located outside Gate 10, at the southeast corner of the stadium. A valid picture identification is required to pick up tickets. Will Call opens two and one-half hours prior to kickoff and closes at halftime.

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CHICAGO BEARS

gUESTS wITH DISABILITIES

The Bears are committed to meeting the needs of our fans with disabilities, and we welcome members of our disabled community to Soldier Field, which is fully compliant with the Americans with Disabilities Act.

ADA Coordinator… For information on accessible seating, call the Bears ADA Coordinator at our Ticket Sales and Service Office at (847) 615-BEAR. ADA Drop-Off/Pick-Up Area… is located outside Gate 10 on the southeast side of the stadium. An ADA placard or ADA license plate is required for access, and the person to whom the placard or license plate is registered must be an occupant of the vehicle in order to access the Gate 10 drop-off. If the driver does not have a coupon for onsite parking, they will be directed back into the traffic queue to the nearest available cash parking. The driver will be issued a return pass which must be displayed for access for the postgame pick-up.

Evacuation… If you require assistance, please see the nearest usher to register your location. If needed, they will assist you to the nearest exit or Area of Refuge during an evacuation. Areas of Refuge are located at all concourse level emergency stair landings and are visually denoted by illuminated “Areas of Refuge” signage.

Parking… Each parking lot is compliant with the Americans with Disabilities Act. A pre-paid parking coupon and ADA placard or license plate is required to park in the Museum Campus parking lot ADA spaces. The person to whom the license plate or placard is registered must be an occupant in the vehicle. Standard Parking will have a limited number of courtesy carts available for transport of the disabled guest to and from the Museum Campus parking lots. Only the disabled guest and one companion will be permitted on the carts. Guests without a pre-paid parking coupon are encouraged to park at the Southwest Parking Facilities at McCormick Place or the Millennium Park Garage and take the free ADA accessible shuttles directly to the ADA Drop-Off/Pick-up area outside Gate 10.

wheelchairs… A limited amount of wheelchairs and escorts are available for transporting guests with disabilities to their seating locations. Guests needing to exchange tickets for wheelchair seating must enter the stadium through Gate 10.

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SOLDIER FIELD AREA COUPON PARKINg

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Season ticket prices listed

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SOLDIER FIELD2012

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SOUTHwEST FACILITIESAT mcCORmICK PLACE

I-55

McCormick Place South Bldg

Mc8th Dr

Dr. M

artin Luther King Jr. Dr

Moe D

r

Fort Dearborn D

r

Lake Shore Drive

31st St

Mines D

r

Lot B

(31st St)

Southwest Facilities at McCormick PlaceShuttle Bus Pick-up Location

Lot C

(Lakeside

Underground)

I-55

McCormick Place South Bldg

Mc8th Dr

Dr. M

artin Luther King Jr. Dr

Moe D

r

Fort Dearborn D

r

Lake Shore Drive

31st St

Mines D

r

Lot B

(31st St)

Southwest Facilities at McCormick PlaceShuttle Bus Pick-up Location

Lot C

(Lakeside

Underground)

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mILLENNIUm gARAgES

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DRIvINg DIRECTIONS TO SOLDIER FIELD

From I-57… I-57 north to I-90/94 west (Dan Ryan Expressway). Merge onto I-55

north (Stevenson Expressway) to Lake Shore Drive/Highway 41 north to the 18th

Street exit.

From I-55… I-55 (Stevenson Expressway) north to Lake Shore Drive/Highway 41

north. Take LSD north to the 18th Street exit.

From I-290… I-290 (Eisenhower Expressway) east to Congress Parkway. Take

Congress Parkway east to Columbus Drive. Turn right and take Columbus Drive south

to the 18th Street exit.

From I-90/94… I-90/94 (Dan Ryan Expressway) north to the Lake Shore Drive/22nd

Street exit. Take LSD/Highway 41 north to the 18th Street exit.

From I-94… I-94 (Kennedy Expressway) south to the Congress Parkway exit. Take

Congress Parkway east to Columbus Drive. Turn right and take Columbus Drive south

to the 18th Street exit.

94

90

88

80

55

55

94

90

80

57

94

290

294

355

65

90

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