January 15, 2014

Genesis Touch v2.1 Overview Webinar

CP374.01

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Agenda

• The Value of Video

• Genesis Touch V2.1 Overview

• One Touch Implementation Overview

• Fuze Meeting Plan Options

• HIPAA Compliance Statement

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The Value of Video

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Appropriate Uses for Video in the Home

• As an adjunct to an in-home visit (augmentation of patient biometrics)

• Educational opportunities

• Engaging inter-professional case conference

• Inclusion of family/care giver not in the home

The Genesis Touch is not appropriate for diagnostic purposes:

• Wound Management

• TeleMedicine (eg. Remote Diagnostics & Treatment)

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Choosing a Video Solution

Comprehensive video solutions should include:

• Reliable Platform: verify that the application is validated to run on the hardware

• Ensure high resolution: to see participants and share information more clearly

• Flexibility: easy to use for both the patient and the nurse

• Mobility: patient can connect anywhere

• Platform independent:

- Runs on Android, Windows and Apple iOS

- Interoperable with other video conferencing

solutions

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Application to Meaningful Use

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Application to Meaningful Use

Meaningful use Stages 2 and 3 dictate the need for greater patient and family engagement in managing the patient’s own care.

Incorporating video into remote monitoring programs provides:

• An additional source for patient interaction and education

• Patients that cannot get to the physician office can still be “seen”

Stage 1 2011-2012

Data capture and sharing

Stage 2 2016

Advanced clinical processes

Stage 3

2017

Improved Outcomes

http://www.americantelemed.org/get-involved/public-policy-advocacy/state-telemedicine-policy http://www.cms.gov/eHealth/ListServ_Stage3Implementation.html

More states are recognizing the value of interactive video – and are enacting legislation to cover it

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Patient Engagement Trends

64.0% of patients use educational material and online resources to learn about better health or their own health conditions.

58.7% of patients use tools and resources to manage his or her medical record and other health data.

41.3% of patients feel comfortable challenging the doctor when something doesn't seem right or when explanations are not clear.

38.4% of patients feel comfortable discussing health issues and questions with the doctor or nurse face to face.

38.4% of patients communicate with doctor about changes in health status in a timely way.

Video visits help facilitate patient engagement, and encourage individuals to be more proactive in managing their own care

Source: "2012 NeHC Stakeholder Survey," National eHealth Collaborative, Feb. 27

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Genesis Touch v2.1 Overview

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Genesis Touch v2.1 Overview

The Genesis Touch is an easy-to-use platform that

facilitates care across the continuum.

• Improve patient ease of use with One Touch video capabilities.

• Flexible data plans to support multiple

implementation models • Mobility supports outreach to new patient

populations, enabling care across the continuum

• Consumer-based device helps to reduce your learning curve – you use similar technology every day

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What’s New in the Genesis Touch v2.1

“OneTouch” functionality:

• Enables patients to join a video visit in a single step

Video Over Cellular 2GB Optional Data Plan:

• Utilize video conferencing via the 4G radio for improved call quality and ease of use

• Allows for 2, 15-minute video sessions per week

• Wi-Fi can be used as an alternative, depending on availability

FUZE Meeting Pricing Changes:

• Free

• Pro

• Enterprise

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One Touch Video Implementation Overview

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Integrated video provides a simple, low-cost way to improve

patient interaction and education

• High Quality Video

The Genesis Touch offers the only option for secure patient video

using an integrated 4G radio

• Simple Operations

Patients join video visit with care providers with a single touch

• Cost Savings

Replace in-home visits with virtual visits

• Telepresence

Low-cost access to rural/hard to reach patients

• Improve Education

Provide information to patient about their condition and how they

can take an active role in managing their own care

• Robust Content Management

Present & share content during patient calls

The Benefits of using One Touch Video

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Care Provider Workflow: Planning Meetings

The Genesis Touch must be pre-configured for one-touch with the meeting number, which

you obtain by scheduling a meeting.

Schedule meetings that works best for your needs, one of the following two ways: • A unique meeting number for each patient/tablet • One group meeting number for all patients/tablets

* Reference CP310.02 Genesis Touch One-Touch Training for detailed configuration instructions

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Fuze Meeting plans are now more affordable

What’s included?

Fuze Meeting plans

Year Plan Cost

2011 $69/month

2012 $49/month

2013 $8/month

Fuze FREE: • Unlimited toll-free audio (US)

for your initial 60 days

• 25 Participants • 12 HD Video Feeds • Unlimited Internet Calling (VoIP) • Screen & Content Sharing • 1 GB of Cloud Storage • Must purchase PRO after 60 days

to maintain feature set

Fuze PRO:

• Unlimited FREE Toll-audio (US) • Meetings and Webinars

for up to 125 Participants

• Optional $40 Audio Credit • Toll Free Number • International Access Numbers

• Call Me Dialing

$8/ Month

Fuze ENTERPRISE: • Custom Audio Packages • High Capacity Meetings • Corporate Directory Integration • Management and Analytics Console

• Custom Branding • Optional Fuze Telepresence

Connect (Interoperability with Cisco, Tanberg, Polycom, Lifesize and others

• Can run same license concurrently with multiple users

$20.00/ Month (Billed Annually)

Plan information: https://www.fuzebox.com/plans, (888)-679-4759 Training/Tutorials: https://www.fuzebox.com/support/fuze-ed https://www.fuzebox.com/support/fuze-ed/quick-start-guides

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All Genesis Touch Tab 2 tablets are eligible: • Complete the Verizon firmware update: Provides improved security and

tablet performance

• Complete the Genesis Touch 2.1 update: Enables the new one-touch video functionality

How to Upgrade

Upgrade instructions will be emailed to eligible customers, and are also available on our website: https://www.hommed.com/customer-service/genesis-touch-manuals/

Unsure if you are eligible to upgrade? Contact Honeywell HomMed Customer Service at 888-353-5440 for assistance

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Video HIPAA Compliance Statement

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In the same way HomMed devices on their own are not HIPAA compliant, the Fuze Meeting application is not

inherently HIPAA compliant.

HIPAA compliance is achieved based on the system and method in which devices and applications are being used.

In order to ensure that our devices and applications are being used in a way that achieves HIPAA compliance, we

have implemented the following:

• Anonymity of patient data on the tablet – the link between patient data and LifeStream has been designed to be

“discreet” at a patient level and visible to a care provider only via a password protected environment.

• Video collaboration as implemented, provides anonymity of patient. Additionally, meeting host/care provider

must approve all video participants before they are allowed to join a video collaboration session.

• All data centers (both Fuze and LifeStream) are documented as being compliant – so data and education being

displayed is secure.

Additional references:

• Fuze Meeting security information: https://www.fuzebox.com/technology/security/

• Amazon Web Services (utilized by Fuze Meeting): http://aws.amazon.com/security/

Video HIPAA Compliance Statement

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Conclusion

Incorporating video into remote monitoring programs provides an additional source for patient engagement and education, and has been shown to add value to patient care.

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