get with the times new roman: careers in ux design · 2019-02-15 · “i think it is really great...

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CRICOS 00111D, TOID 3069 Get with the Times New Roman: Careers in UX Design Jeni Paay Associate Professor of Interaction Design

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Page 1: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

CRICOS 00111D, TOID 3069

Get with the Times New Roman: Careers in UX Design

Jeni PaayAssociate Professor of Interaction Design

Page 2: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

What is UX?

"User experience" encompasses all aspects of the end-user's

interaction with the company, its services, and its products.

Page 3: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

What is Swinburne UX/Interaction Design?Focus on the design and development of:- Applications- Interfaces- User experience - Technologies for interactive and mobile devices

Combine visual communication design, data analysis, coding and the design of user experiences in developing new products and interfaces for personal, commercial and social needs

Analyse and apply the thought processes behind the world’s latest innovations

Consider socio-technical environments, human behaviour and digital systems

Gain the skills to design and create better product and service experiences for people across the globe

Page 4: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

Major in UX/Interaction Design

Introductory Design StudioInteraction Design for WebExperience Design and Usability for the WebWeb Marketing and Advanced UsabilityDigital Media Design – New TechnologiesInteraction Design for MobilesUX/Interaction Design Capstone Project

Page 5: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

Workshop with Practitioners

Homaxi Irani Global XD Practice Lead, HeathWallace; Louise Long Head of Human-Centred Design, National Australia Bank; Cameron Rogers Head of

UX and Design, Seek; Cat Hayes Design Director, Make Studios

Page 6: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

Outcomes from the workshop

MAKE– Qualitative/quantitative analysis– Defining metrics and benefits– Optimisation of design– Problem statement– Actionable recommendations– Storytelling– Communication– Screen flows– Process flows and mapping– Making trade-offs– Journey and Service maps

DO– Risk assessment– Design for accessibility– Workshop facilitation– Design critique– Business reporting– Affinity mapping– Empathy map– Soft skills– Landscape analysis– Research on technologies

Page 7: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

DDD10006Design studio

DCO20004Web design

DDD20015ID for web

DDD20016Experienc des

DDD30019Market/adv us

DDM30005New technol

DDD30020ID for mobiles

Page 8: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

UX Interaction Design Study AreasWeb designExperience DesignStoryboardingPrototypingElectronicsMobile DevicesUsabilityGames DevelopmentVR and AR

Page 9: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners
Page 10: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners
Page 11: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners
Page 12: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

UX Interaction Design Career OpportunitiesDesign consultanciesApp developmentAdvertising agenciesGovernment agenciesMilitary and NGO’sRoboticsAutomotiveHealth CareGames production

Page 13: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

UX Job Outlook:

Page 14: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners
Page 15: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

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Page 16: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

John Murphy, Director, Design4Use

John runs an independent consultancy in Melbourne in User Experience research, design and testing. He has over 20 years of experienceJohn believes that keeping the customer’s voice throughout a project leads to more effective, usable and ultimately successful systems

“I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners in Melbourne, to work out exactly what kinds of skills and capabilities they are looking for in graduates. A great bridge between

industry and Swinburne”

Page 17: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

Shane Morris, Automatic Studio, Microsoft

Shane Morris is one of Australia’s most respected user experience design professionalsShane has a focus on coaching user experience teams, and has spoken and taught around the world on interaction design and user experience.

“At the moment, we just cannot get enough qualified people to fill all the UX positions that we have in Melbourne”

Page 18: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

My SwinburneStory

Makala Trezise

Final year student

Final semester of UX Interaction Design

Story of indecisions and triumphs

Page 19: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

Direct from VCE

Vermont Secondary College

At high school I immersed myself in all things design:

- Visual Communication Design (VCD)

- VET Interactive Digital Media

Bachelor of Design (Digital Media Design) in 2014

Page 20: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

Choosing Swinburne,

as #1.

Welcoming campus

Hands-on approach

Travel opportunities

Industry placements

“I remember turning up on open day and falling in love with the campus. It felt warm and welcoming. It felt like a place I would like to call my second home for the following

years.”

Page 21: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

Strong job growth

Multi-faceted

Challenges design perceptions

Choosing UX Design,

as #1.

Page 22: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners
Page 23: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

Thank you

Page 24: Get with the Times New Roman: Careers in UX Design · 2019-02-15 · “I think it is really great that Swinburne takes the time to talk to UX/CX and Service Design managers and practitioners

CRICOS 00111DTOID 3069

Questions?