getting clear on clean labels · annette maggi, ms, rdn, ld, fand ... deloitte analysis, deloitte...
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2/12/2018
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Getting Clear on Clean Labels
Annette Maggi, MS, RDN, LD, FAND
@annettemaggi
651.485.7787
February 23, 2018
Clean Label 101
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Where it All Began
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Consumers are actively shaping and expanding the number of drivers they incorporate
into their food purchasing decisions.
Consumer Values Drive Food Purchases
Source: Deloitte Food Value Equation Survey 2015, Deloitte Analysis, Deloitte Industry Executive Interviews 2015
• Evolving value drivers (Health & Wellness, Safety,
Social Impact, Experience, and Transparency) as a
group have become meaningful for a sizeable
number of consumers.
• Traditional value drivers continue to be among the
most important drivers of behavior.
• More consumers making purchase decisions based
on the full plate—Traditional and Evolving value
drivers combined—represents a fundamental
disruption of the value equation for retailers and
manufacturers.
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The Demand for Clean Label
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The Demand for Clean Label
Source: Clean Label: Public Relations or
Public Health?,
Center for Science in the
Public Interest, 2017.
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The Demand for Clean Label
• According to Innova Market Insights, more than 20% of new
US products tracked in 2014 featured a clean label
positioning, up from 17% in 2013.
– There is no legal definition of “clean label”
• According to Healthfocus International:
– 65% of study respondents believe “processed” means things have
been added like preservatives, artificial flavors or colors or GMOs
– 41% of shoppers think “preservative free” is important
Source:
1. 20% of U.S. Food, Beverage Launches Tout Clean Label, Judie Bizzozero. Food Product Design, July 2015.
2. Consumers & Clean Labels: Where is the Market Heading? Barbara Katz. Nutraceuticals World, April 1, 2015.
Retailers Providing Shopper Education
• Is your company prepared to provide consumer
education on the following labeling issues?
– Clean/Clear Labeling
• Yes: 50%
• No: 23%
• Would like more resources for this: 27%
Source: Retailer Contributions to Health and Wellness, Food Marketing Institute, 2017
School Districts
Respond to Trend
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Clean Labels Defined
• Clean Label Magazine: Consuming food that
is in its most natural state.
• National Starch Food Innovation: free of
chemical additives, simple ingredient listing
that consumers understand, foods process
using traditional techniques or that are
minimally processed.
• Whole Foods: 84 ingredients are
unacceptable to be in any food sold in their
stores including artificial sweeteners, colors
and flavors, non-natural preservatives,
DATEM, irradiated foods, bleached flour,
HFCS.
• Panera: 100% of food is 100% clean.
That means no artificial preservatives,
sweeteners, flavors and no colors from
artificial sources. Eighty-one ingredients
on their “No No List.”
Source: IFIC 2016 Food & Health Survey
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What’s missing in the new approach to
health and wellness?
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Lawsuits have begun
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Consumer Insights
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Source: Natural Marketing Institute, Inc. 2017
Pollan’s Advice has Taken Hold
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Conflicting Views on Packaged Foods
Source: IFIC 2016 Food & Health Survey
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Source: Shopping For Health, 2016
Consumer Perceptions
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Consumer Perceptions: Aided vs. Unaided Data
Consumers Lack Trust in CPGs
• Only 44 of respondents in Nielsen global survey strongly or
somewhat agree that they trust industry prepared food (Nielsen, 2016)
• Only 12% of Americans rank food brands as their most
trusted resource for what is in their foods (Label Insights Food
Revolution Study, 2016)
• 33% of shoppers believe food manufacturers are working
against them when it comes to eating healthy (Center for Food
Integrity, 2016)
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Transparency: Clear vs. Clean
Labels
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Retail RD Advice:
Clear Labels instead of Clean Ones
Clean Labels
• Suggests all other foods
are dirty
• Philosophy suggests there
is a prescribed number of
ingredients that is ideal
and no chemicals or
additives should be seen in
an ingredient listing
Clear Labels
• Everything shown in a
product’s ingredient list
has an essential function
in that product
• Manufacturers educate
consumers on the function
of various ingredients
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CPGs are Providing Transparency
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CPGs are Providing Transparency
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According to a 2015 Hartman
Group report, CPGs can earn
consumer trust by providing
information on
-the ingredients used
-the manufacturing process
-animal welfare
-sourcing
-the treatment of employees
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Smart Label: Industry Initiative
SmartLabel™ is a tool that gives consumers a way to access more detailed
product information about a wide range of food, beverage, household, pet care
and personal care products. It is fast and easy to use, with a consistent digital
format that shares accurate data directly from the manufacturer in real-time.
People can access SmartLabel™ and its information whether they are in the
store, at home, or at work, by using a smart phone, tablet or desktop computer.
SmartLabel™ was created by a group of consumer companies and retailers
formed by the Grocery Manufacturers Association and the Food Marketing
Institute called the Trading Partner Alliance (TPA).
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Transparency
• Ingredient sourcing
• Animal welfare
• Where animals live
• Animal feed
• Hormone Use
• Antibiotic Use
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Recommendations
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Clean Label Trend is not Waning
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Recommendations
• Use only ingredients with a function
• Align with regulations
• Understand consumer tolerances
• Remember taste, convenience, price and nutrition
are top consumer priorities
• Prioritize food safety
• Manage communications responsibly
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Be Truthful &
Not Misleading• True of all vs. some
• What laws require
• Authentic messaging
• Inform, educate &
communicate why
• Focus on providing
consumer choice
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Truthful
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The Whole Supply Chain Matters
Grower Processor
Pack
er &
sh
ipp
er Food Company
Retailer
What are the inputs and outputs at each stage of the process
and how are they managed?
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In Closing. . .
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Questions and Discussion
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