greater oshawa chamber of commerce business mattersarpin, liona boyd, the nathaniel dett chorale,...

Up to 24 Hour CareMeal Preparation, Homemaking

Medication Reminders, PersonalCare,Companionship, Shopping,Transportation,

Alzheimer & Dementia Care

Hospital, Home or Nursing Home Support

www.homeinstead.com

Whether you are looking for someone tohelp an aging parent a few hours a week

or need more comprehensive assistance, Home Instead can help.

Call for a free, no-obligation appointment:

905-723-1800

Each Home Instead Senior Care® franchise office is independently owned and operated. © 2009 Home Instead, Inc.

Published by the Greater Oshawa Chamber of Commerce • Established 1928 • Reaching over 5,600 Decision Makers • Email: [email protected] • 905.728.1683

BUSINESSMATTERSSERVING OUR MEMBERS AND THE BUSINESS COMMUNITIES OF • OSHAWA • BOWMANVILLE • COLUMBUS • COURTICE • HAMPTON • ORONO • RAGLAN • TAUNTON

Y O U R V O I C E O F B U S I N E S S VOL 25 ISSUE 8 SEPTEMBER 2009

Business Law Wills & EstatesResidential Commercial Real Estate

905-436-9015

H1N1 Reinforces Need For Pandemic PlansThe Ontario Chamber of Com-merce is reminding businesses throughout Ontario to be vigilant in protecting their operations and employees from possible effects of a global pandemic, by issuing an updated pandemic planning guide.“The quick reaction to the situ-ation which occurred in Mexico shows us that we have learned a great deal from past experiences, and yet, research continues to show that while many businesses are aware of the possible impacts of a pandemic, few have made preparations so that they can deal with this possibility,” explains Len Crispino, President & CEO of the Ontario Chamber of Com-merce.Small companies can be ad-versely affected when even a few employees can’t work. It’s espe-cially important for businesses to create a “business continuity” plan in case of a temporary shut-down from an outbreak of swine, or H1N1, flu or another business disaster.The Pandemic Planning Tool Kit was first released in January 2007 to businesses across the province in an effort to minimize disrup-tion to the province’s economy in the case of a pandemic or other widespread emergency. The Chamber urges all business-es to carefully plan so that they may cope during widespread emergencies which may involve such things as staff absences, en-ergy supply disruptions and trade interruptions.The Pandemic Planning Tool Kit is available at: www.oshawa-chamber.com

on the north shore of lake ontario

OSHAWA HARBOUR COMMISSION1050 farewell ave., oshawa

tel: 905-576-0400 | fax: [email protected]

FUll SeAWAy DeptHone call provides full service, including stevedoring,

storage, distribution and inland transportation.

www.oshawaportauthority.com

Ontario is the first jurisdiction in Canada to develop province-wide, enforceable accessibility standards. The proposed acces-sible built environment standard is the fifth standard to be released for public review. The provin-cial government’s proposed rules

governing how businesses and organizations in Ontario prevent and remove barriers for people with disabilities, in their physical surroundings, are now available for comment. The government’s Accessibility Standards Com-mittee for the Built Environment

(of which the Ontario Chamber of Commerce is a member) has drafted the rules which are avail-able online for public review until October 16, at the website listed at the end of this article. The government has appointed former Liberal Cabinet Minister

Charles Beer to conduct a man-datory independent review of the entire Act. Beer is organiz-ing province wide consultations, which will help form his report to the government of Ontario. Con-sultation sessions will be held in Sudbury (Oct. 1), Ottawa (Oct.

6), Toronto (Oct. 14) and London (Oct. 20), and Chambers/Boards and their members are encouraged to attend these sessions in person and/or send in written submis-sions. Consultations are also being con-ducted across the province. The

Chamber Encourages Business To Comment On Proposed Accessibility RulesLimited OppOrtunity

An Evening With Senator Mike DuffyDon’t miss out on this opportunity to meet one of Canada’s most well known and respected news personalities and the current host of CTV’s daily program, Mike Duffy Live. Ap-pointed to the Senate in December 2008, Con-

servative Senator Mike Duffy joins Chamber members and MP Colin Carrie for an entertaining evening on Thursday, September 10 from 6:00 p.m. to 7:15 p.m. at the Oshawa Little Theatre.

A Special Breakfast With Rear-Admiral DavidsonGet the latest information on the troops from Rear-Admiral Davidson at a special breakfast hosted in his honour on Tuesday, September 15 at the Ontario Regiment Officer’s Mess in Oshawa. Highlights of his tour include two six-month NATO deployments, with Standing Naval Force Atlantic and Standing Naval Force Mediterranean.

Host of Dragons’ Den To MC Chamber AwardsThe 14th Annual Business Excellence Awards will be held at the Holiday Inn Oshawa Whitby Conference Centre on Thursday, September 24th, 2009. The Chamber is pleased to have Dragons’ Den host Dianne Buckner as the MC of the event.

Ms. Buckner is also a reporter, news anchor and a producer. Argo’s “Bubba” Lined Up For Autofest AttackThe media launch and barbeque for Autofest held on August 12th on the Chamber Patio had record numbers this year as more than 200 people gathered for food and fun. Participants got a small sampling of the cars they will see at the festival. The annual festival took place August 28 to 30 at Lakeview Park.

Cont.’d on page 10

Greater Oshawa Chamber of Commerce – Your Voice of Business September 2009

Business of the MonthRobichaud Family Chiropractic

Robichaud Family Chiropractic, located at 179 King Street West, Oshawa, is owned and operated by Dr. Adrian Robichaud who has been practicing since 1999. At Robichaud Family Chi-ropractic, Dr. Robichaud and his team are caring, knowledge-able professionals who are committed to giving the best care possible to their patients. Dr. Robichaud’s main objective is to help his patients find relief from their painful symptoms as quickly as possible. He takes the time to listen and fully explain his recommendations for treatment. Dr. Robichaud is very active in his community and is always giving back. His passion for his profession is what keeps his patients coming

back and recommending him to family and friends. You can contact Dr. Robichaud at 905-571-0821 or by visiting his website at www.docadrian.com. On behalf of the Ambassador Committee and the Greater Oshawa Chamber of Commerce, congratulations on being nominated Business of the Month for September 2009. Pictured from left to right are, John Stur-rup of JS2 Communications, Dale Potts of Robichaud Family Chiropractic, Dr. Adrian Robichaud, Bob Brozina of Hardiman Mount Insurance Brokers Ltd., Rhonda Keenan of The City of Oshawa, Economic Development & Real Estate Services and David Oshier of Investor’s Group Financial Services.

• business • liability • transportation• contractors • bonds• manufacturing• directors and officers• group • realty• hospitality

We’ve got you covered

Oshawa1180 Simcoe St. N.Phone 905-433-4200Fax: 433-1358

Bowmanville67 King St. E.Phone: 905-623-6100Fax: 433-1358

www.petleyhare.com

[email protected]

I n s u r a n c e B r o k e r s S i n c e 1 9 2 2

Durham RegionConcert Association

Forty years ago, a group gathered to devise a way to bring quality music to local residents. They wanted artists who could provide the classics, semi–classics, popular music & jazz. In later years Canadian jazz singer Molly Johnson and Pavlo performed the jazz component. Today’s concerts are held in the Oshawa Little Theatre (OLT) Complex at 62 Russett Ave. Oshawa which is a good venue for the Association since it has entertained Durham audiences for over 57 years. The sloped seating allows for excellent visibility from all seats. There is a licensed bar open at intermission. Recent performers include Andre Gagnon, Tafelmusik, John Arpin, Liona Boyd, The Nathaniel Dett Chorale, Romanza and pianists Anagnoson & Kinton. The 2009-2010 CONCERT SEASON includes: A Special

Presentation with Liona Boyd on Wednesday, October 21, 2009 at the Salvation Army Temple, Thornton Rd. N; Soprano Leslie Ann Bradley with Baritone Alexandre Dobson on Saturday, November 7, 2009 at the OLT; Royal City Saxaphone Quartet on Saturday, December 19, 2009 at the OLT; Schumann Letters with pianists Colin Fox on Saturday, February 20, 2010 at the OLT; and Michael Kim with guitarist Rick Emmett on Saturday May 8, 2010 at the OLT.Subscriptions are available at the Oshawa Little Theatre. (Regular Series includes 4 concerts Adult $100.00 Student $30.00); Single tickets: (Adult $30.00 Student $10.00) are available at: Oshawa – Wilson & Lee Music Store and Walters Music Store; Whitby – Lafontaine’s & Dynes Gift House; Port Perry – Wee Tartan Shop; and Brooklin – Connie’s Brooklin Shoppe.

memBer pRofiLE

Trade SecretsCanada’s Pioneer Of The One-Stop Beauty Shop

Whether it’s the best brands in professional quality hair care supplies at everyday low prices, a myriad of esthetic and make-up services or creative hair design with precision cutting for men and women, Trade Secrets will meet your every need.When it comes to beauty services, personal consultations are provided by experienced estheticians and hair stylists to ascertain the best feel and look suited to you. You can expect experienced people who remain current with the industry, and who are committed to meeting the needs of your lifestyle and changing image.Whether it’s colouring, highlighting, texturizing, updo’s, hair extensions, wigs or a complete make-over, Trade Secrets has you covered. To treat you right Trade Secrets carries quality body care, skin

care, make-up, nail care products, the most current electrical styling and drying tools, trendy and elegant hair accessories and jewellery.You can also pamper and refresh yourself with facials, manicures, pedicures, make-up, eyelash and eyebrow tinting, eyelash extensions, ear piercing, full body hair removal, and more.Stop in soon to top up your supplies, pick up gift certificates or call Trade Secrets to book your appointment.Oshawa Centre – 419 King Street West, Oshawa, Ontario, L1J 2K5 – 905-434-5507Oshawa North Smart Centre – 1445 Harmony Rd. N., Oshawa, Ontario, L1H 7K5 – 905-434-2345

memBer pRofiLE

September 2009 Greater Oshawa Chamber of Commerce – Your Voice of Business

UPCOMINGEVENTSTO REGISTER FOR A CHAMBER EVENT PLEASE FAX IN YOUR REGISTRATION FORM TO 905.432.1259, EMAIL TO [email protected]

OR PHONE 905.728.1683 TO HAVE A REGISTRATION FORM SENT TO YOU.

N E T W O R K I N G A T A G L A N C E

F O R M O R E D E T A I L S visit www.oshawachamber.com

88 Centre Street North, Suite 1, Oshawa905-571-1511 • 1-800-461-6756

We Service All Makes and Models

COOPER AUTO SERVICESINCE 1946

Oshawa’s Only Downtown Gas StationAt the corner of Bruce & Albert (Next to the GM Centre)

5 Licensed Mechanics at Reasonable Rates

Cooper Tires at www.prodealer.ca

905-723-9632

Thursday, September 24, 20096:00 p.m. – 10:00 p.m.

Holiday Inn Oshawa Whitby Conference Centre, 1011 Bloor Street6:00 p.m. - Cocktail Reception ~ 7:00 p.m. - Dinner/Awards Presentation

Come and join us in honouring this year’s recipients!***PRE-REGISTRATION IS REQUIRED***

Business Excellence AwArds 2009

14th Annual

For complete details on these events, see the flyers in this edition of Business Matters or call the Greater Oshawa Chamber of Commerce at 905-728-1683 to have a flyer emailed or faxed to you.

Auto Service ExpertsAt Midas we offer more than just the mufflers that made us famous.

And, our work is backed by the famous Midas guarantee.

Brakes • Exhaust • Shocks & Struts Suspension SteeringAlignment • Lube, Oil & Filter • Tune-ups Factory Scheduled Maintenance

Air Conditioning • Tires Fuel Injection Service • Batteries • Starters

Visit the participating Oshawa Midas store for details.460 Taunton Rd. E., Oshawa905-404-1555© 2003 Midas International Corporation

BUSINESS 4 BREAKFASTThursday, September 17, 2009 – 7:30 a.m. - 9:00 a.m.

Harmony Creek Golf Centre1000 Bloor St., E., Oshawa, ON

“You Are The Speaker”This is your opportunity to tell members about your business and what it can do for them!

ONLY ONE SPEAKER PER BUSINESS AND ONLY MEMBERS HAVE AN OPPORTUNITY TO PROMOTE THEIR BUSINESS!

Members: $18.00 (Includes GST) • Prospective Members: $28.00 (Includes GST)***PRE-REGISTRATION IS REQUIRED***

Sponsored by: Investors Group Financial Services Inc. - David Oshier

Wednesday, September 9, 200912:00 p.m. – 1:30 p.m.Chamber Boardroom

44 Richmond St., W., Ste. 100

Topic: Natural Stress Management

This is a free, members only benefit. Remember to bring your own lunch!

Facilitator: Dr. Adrian Robichaud of Robichaud Family Chiropractic

***PRE-REGISTRATION IS REQUIRED***

AN EVENING WITH

SENATOR MIKE DUFFYThursday, September 10, 2009

6:00 p.m. to 7:15 p.m.

Oshawa Little Theatre, 62 Russett Ave.. Oshawa

Members: $30.00 (Includes GST)Prospective Members: $35.00 (Includes GST)


JOIN US AT A TORONTO ARGO’S GAMEArgo’s vs Hamilton Tiger Cats

Friday, September 11, 20095:30 p.m. – 12 Midnight


The game starts at 7:00 p.m. Bus leaves the Chamber office at 5:30 p.m.

SHARP and arrives back at midnight.

$60.00 Each (Includes GST)2 or more tickets - $55.00 Each (Includes GST)

(Includes Bus ride to and from game)

A SPECIAL BREAKFAST WITH REAR-ADMIRAL DAVIDSON“Your Navy of Today and Tomorrow”

Tuesday, September 15, 20097:30 a.m.—9:00 a.m.

Ontario Regiment (R.C.A.C.) - Officer’s Mess 53 Simcoe Street North, Oshawa

Members: $20.00 (Includes GST) Prospective Members: $30.00 (Includes GST)

Includes Full Breakfast***PRE-REGISTRATION IS REQUIRED***

MC: Dianne Buckner

DURHAM PROFESSIONAL ADVISORY GROUP Thursday, September 10, 2009

5:00 p.m. to 6:00 p.m.Attention Accountants, Lawyers, Financial Planners, Insurance Agents - Plan on attending!

Officer’s Mess - Ontario Regiment (R.C.A.C.), 53 Simcoe Street North, OshawaThe format of the group is a monthly networking and educational session

by local professionals in Durham Region.

REGISTRATION IS FREE.***PRE-REGISTRATION IS REQUIRED***

Wednesday, October 21, 200912:00 p.m. — 2:00 p.m.

Fazio’s Restaurant - 33 Simcoe Street South, OshawaKeynote Speaker: Joanne Burghardt, Editor-in-chief

Metroland Durham Region Media GroupMembers: $30.00 (Includes GST)

Prospective Members: $40.00 (Includes GST)


Women in Business


Published by the Greater Oshawa Chamber of Commerce44 Richmond Street WestOshawa, Ontario L1G 1C7Tel: 905-728-1683 Fax: 905-432-1259

Email: [email protected]

Internet: www.oshawachamber.com

neil Alexander, DirectorOrganization of CANDU Industries Denise Alford, executive-at-Large Royal LePage Frank Real Estate Brokerage Inc.Don Conaby, Director CONPUTECris Douglas, executive-at-Large CRCS General ContractingLinda Grieco, DirectorP.R. Engineering fred Thornley, Director General PrintersDave hare, President Petley Hare Insurance

harry horricks, DirectorOshawa Clinicsteve ireland, treasurerTD FinancialBob malcolmson, Ceo & General mgr.Greater Oshawa Chamber of Commerce Kevin mara, Past PresidentNeal & MaraDiane munro, DirectorClassic Flowersisabelle roberts, Director B.R.I.C. Engineered SystemsBob rockbrune, DirectorRockbrune Bros. Ltd.

Colin sinclair, Director Newton-Trelawney PropertyLynne sharpe, DirectorPrime RailwayJohn Walker, Vice President Ontario Regiment, Officers’ Mess John Williams, DirectorJohn Williams, CAtony Willson, Director Ontario Motor SalesmaryLynn West-moynes, Director University of Ontario Institute of Technology

Business Matters is an information package provided to members of the Greater Oshawa Chamber of Commerce and businesses at large. The positions expressed in by-lined columns are the opinions of the author and do not reflect the position of the Greater Oshawa Chamber of Commerce unless specifically stated. The Greater Oshawa Chamber of Commerce assumes no responsibility for statements or claims made by advertisers. The Greater Oshawa Chamber of Commerce publishes Business Matters 11 times per year. Issue dates are January, February, March, April, May, June, July/August, September, October, November and December. Closing date is the 15th of the month prior to publication.

Business Matters is delivered to 5,000 businesses in the Greater Oshawa area. No part of this publication may be reproduced without the publisher’s written permission. Canada Post publication agreement #40804106.

Presented by Robert Brozina

What’s new in the world of employee benefits? How about expert help diagnosing a major ill-ness?If you or your employees face a serious medi-cal concern, the most stressful – and important – time can be confirming the nature of the illness. That’s where Best Doctors® can help, a remark-able new service now provided to all Chambers of Commerce Group Insurance Plan® clients. Best Doctors® supports patients and their own doctors with a very timely review of the indi-vidual’s medical file. This service can aid in the diagnosis of your condition and assist the local physician to set the correct course of treatment. Best Doctors®, launched in 1988 by a group of professors associated with Harvard Medical School, draws on an international pool of 50,000 physicians, each recognized by peers as an in-ternational leader in his or her specialty. Experts review each patient’s file to ensure all the appro-priate bases have been covered, leading to an ac-curate diagnosis and effective treatment.Best Doctors® also provides case management services, identifying local, national or interna-tional resources for the patient. If the patient

wants to pursue treatment options outside his or her home area, Best Doctors® coordinates access to those resources. For employees, the Best Doctors® program is a tremendous extension of a group benefit pro-gram, providing invaluable support if significant medical issues arise. For employers, the benefit – included in each Chambers Plan program without charge – improves employee retention and repo-sitions employee health insurance benefits by of-fering more than just financial support.Best Doctors® is available without charge through the Chambers Plan, providing group benefits to more than 20,000 Canadian companies. Benefit Facts presents information to help you manage your employee benefits. Brought to you by your Chambers of Commerce Group Insur-ance Plan® agent, Bob Brozina BAA, CLU, ChFC., representing Canada’s premier group plan for small and medium sized business.Call Bob at (905) 668-1477 ext. #222 or [email protected]

Best Doctors is a registered trademark of Best Doctors, Inc. in the United States and other countries.

BEST DOCTORS®

Free and Priceless!

pRESiDEnt’S MESSAGEDave hare

I hope you’ve had a great summer and had time to relax and enjoy. Though the summer tends to slow in pace somewhat, the Chamber is diligently working on issues, events and strategies on behalf of our membership. To get back into the groove in September the Cham-ber is hosting a Night with the Argos on Friday, September 11th where the Argo’s take on their arch rivals the TiCats. We have arranged great seating and a bus ride to and from the game with Durham Transit. Check out the Chamber website and register today. “Shop Your Chamber Members” is something you have heard me say and you will continue to hear. One of the benefits of membership is that you can get to know potential suppliers and customers. When you are looking for a new supplier, check your mem-ber directory first and be sure to check out our new Member To Member [M2M] Discount section on the web for added savings. If you do not find what you are looking for, give the Chamber a call and the staff will be happy to assist in giving you a referral to the members that can serve your needs.The Summer BBQ and Networking event held Au-gust 12th saw over 200 members and friends of Au-tofest registered. Along with the Vintage vehicles, we had a visit from “Bubba” and the Toronto Argonauts to assist us with the media launch for Autofest 2009. Thanks goes out to the BBQ sponsors Syvan Devel-opments and Buster Rhino’s for serving up an excel-lent lunch on the BBQ. The 14th Annual Business Excellence Awards on Thursday, September 24, may very well have been SOLD OUT by the time you read this. I hope you were one of the fortunate ones to get a ticket. We have

some great recipients. Congratulations to Richard Halenda, Auto Workers Community Credit Union, Strut Nouveau, Algoma Orchards Ltd., Bowmanville Zoological Park, and NEB’s Fun World.It is time again to accept nominations for Directors of the Chamber. Our nominating committee is in place and I can ensure the process for elections will be fair and open to all members in good standing. If you would like to participate as a Director, submit your nomination. It is a great way to volunteer and par-ticipate in your business community. Details on the process are in this issue of Business Matters. Good luck to all who run in this election and don’t hesitate to give Bob or myself a call if you have any questions regarding the duties of a Director. The Chamber recently launched a couple of new initiatives - Business Matters eNews and the DEPC (Durham Economic Prosperity Committee) eNews-letter. Both of these communication vehicles will supplement the monthly Business Matters. Business Matters eNews will keep you informed of upcoming Chamber events and how you can participate and the DEPC eNewsletter is designed to bringing you business information from the Canadian Chamber of Commerce and Ontario Chamber of Commerce as well as keep you abreast of business events happen-ing in the Region of Durham and the GTA. We hope you like our addition to our Chamber communication vehicles and would appreciate your feedback.For those of you who have not visited the Chamber’s web site lately please do so at www.oshawachamber.com. Respectfully submitted,

Dave Hare,2009 President, Greater Oshawa Chamber of Commerce

Wheel Straightening General Repairs Balancing & Alignment

Wheel Straightening General Repairs Balancing & Alignment

STEPHENSON’S STEERING SPECIALISTSLIMITED

133-A Taunton Rd. W. Oshawa

By Appointment Please905-725-0522 or 905-725-0650

New! First Durham Location!

Ask About our Daily SpecialsMonday - Thursday & Sunday 10:30 a.m. to 11:00 p.m.

Friday & Saturday 10:30 a.m. to MidnightPICKUP • DELIVERY • DINE IN

15 Bond Street W. Oshawa (Bond & Simcoe)905-438-9500

www.reginospizza.com

John F. R. WilliamsChartered Accountant

43 Wilson Road NorthOshawa, Ontario L1G 6C9

T: 905.725.5551 F: [email protected]

Sgt. Colin ShawDurham Regional PoliceCOPR REPORT

As we near the end of our summer holidays, I trust everyone has had the opportunity to enjoy some time away with their families. In the police ser-vice, our busiest times always fall on the times we wish to spend our time at home and away.It is important to note that we are now in month six of our ongoing downtown initiative involving our foot and bicycle patrols. While the results have been truly outstanding, it appears that we are start-ing to push back the tide ever so slightly. We are encouraged by the fact we have displaced some crime in our immediate downtown and are now following this displacement to remain vigilant.We are encouraged by the positive feedback we have received by our community partners but re-alize there is work still to be done. Part of our response in the COPR unit is maintaining the staff-

ing required of a long-term, sustained, targeted presence in our downtown.A recent joining of the COPR unit with the re-sources of the divisional Criminal Response Unit, has allowed the team to conduct compliance checks on court released accused persons, as well as deal with hot button issues such as prostitution, drugs, the Oshawa Centre and items such as the Oshawa Creek/bike path areas as well as local area bush parties. In the next few weeks, as students return to school, the COPR unit will be introducing an educational component into graffiti into local area high schools. Internally, the unit has developed a web page, on our intranet, that displays some of the good work the unit and the division has done to fight crime in the downtown.

Centralized Oshawa Problem-Based Response Unit (COPR)

Ontario Regiment PANcAKE BREAKFAST

In support of

2009 Santa’s parade of LightsSaturday, September 12th from 8:00 a.m. to 12:00 noon

Come out and enjoy pancakes served up fresh by members of the ontario regiment, 53 simcoe st. n., oshawa

Adults $5.00/Children $3.00/military vehicle display/face Painting.Groups interested in entering a float in the

2009 oshawa santa Claus Parade can call: (905) 725-4523 or by email: [email protected]

float storage needed for 1 santa float if you can assist please call: (905) 725-6686

September 2009 Greater Oshawa Chamber of Commerce – Your Voice of Business

For more news, visitwww.oshawachamber.com

For more information on a FREE IT Assessment:National Support Hot LineTOLL FREE: 1-888-451-8319LOCAL: 905-433-7033

www.conpute.com

• Server Consolidation

• Voice Over IP

• Security

• 24x7 Monitoring

• IT Procurement

• Project Consulting

• IT Outsourcing

The Easy IT Service Experience

CONPUTE NAMEDSOLUTION PROVIDER

OF THE YEARBy CDN Magazine

• Full Service IT InfrastructureProvider

• Customizable Solutions• Break-Fix Support• Wireless• Microsoft GOLD Partner

Continuing Educationpresents

Small Business WorkshopsOperating a Home-Based Business (BUS 1965)Learn the first steps to becoming a home-based business operator. Discover what makes a suc-cessful home-based business, what to avoid and how to combine the demands of both family and business. Includes lunch.October 3 | 9:10 a.m. - 3:10 p.m | $82.27

The Business Plan (BUS 1974)You will develop a business plan for a new ven-ture, the development of a franchise, the pur-chase of an existing business or an expansion of an existing business. Includes lunch. November 7 | 9:10 a.m. - 3:10 p.m | $82.27

Media Relations Boot Camp (BUS 1053)Not sure how to get media coverage? Learn how to write media releases or prepare for an interview. This workshop is ideal for anyone tasked with marketing or communications at their workplace, community organization or agency. Includes lunch.November 21 | 9:10 a.m. - 3:10 p.m | $82.27

Websites for Small Business (BUS 1052)Learn how to develop an effective web presence to ensure you’re integrating your website with your marketing strategy. Learn how to target clients, increase sales, boost your company’s credibility and raise awareness. Includes lunch.October 17 | 9:10 a.m. - 3:10 p.m | $82.27

Call today or visit our website for more informationwww.durhamcollege.ca/coned

905.721.2000 ext. 2828

Workplace Wellness:

Taking Action

www.durham.ca

Tuesday October 20, 20098:30 am to 12:00 pm

Deer Creek Golf& Banquet Facility

Location:

2700 Audley Road North, Ajax, ON

Nancy Dubois

Panel of Champions

A recognized expert on workplace wellnesswill provide practical tips on how to recruit,engage, and maintain a workplace wellnesscommittee, how to plan and developprograms, adapt existing programs, andprovide concrete examples of whatworkplaces are doing.

Two Durham Region workplaces will sharetheir experiences, including successes andchallenges, with participants.

(Registration and continental breakfast at 7:45am-8:30am)

Registration Information:

Inquiries or to Register:

Registration Opens: Closes:

Call:

Visit:

Sept. 1 Oct. 2There is no charge to attend the symposium.

Durham Health Connection Line at1-800-841-2729 or 905-666-6241www.durham.ca

For Durham Region employers,managers, Occupational Health Nurses,Human Resources Personnel, and EAP

...Good for BusinessWorkplacesHealthy

...Good for BusinessWorkplacesHealthy

Oshawa Ontario, is known as the home of General Motors of Canada, and that has brought prosperity to the city for almost 100 years. But a world-wide recession and depressed auto sales have forced the giant company to reinvent itself and Oshawa is changing along with it. As laid-off auto work-ers struggle to adapt and find new jobs, city leaders are continuing with their efforts to diversify the lo-cal economy. “Oshawa: The Road to Reinvention” looks at the past, present and future of General Mo-tors in Oshawa as it also reveals new opportunities that have developed in health care, higher educa-tion and alternative fuel research. The special first aired on Sunday, August 16th. The program will air again, however dates and times have not yet been scheduled. Oshawa area channels carrying CPAC are Rogers-Analog CH 97, Rogers Digital CH 104, Bell CH 512, and Shaw CH 396. For upcoming air-ings visit CPAC.ca and check under “schedules”. To view the entire special online, simply go to CPAC.ca and click on “video on demand” or visit www.oshawachamber.com.

CPAC Special - Oshawa: The Road To Reinvention

Bob Malcolmson, CEO and General Manager of the Oshawa Chamber of Commerce par-ticipated in the filming of the hour long documentary about Oshawa which aired on CPAC. Titled, “Oshawa: The Road to Reinvention”, the program looks at the past, present and future of General Motors in Oshawa. It also reveals new opportunities that have developed in health-care, higher education and alternative fuel research.

Harbour Interview With Chamber CEO

Greater Oshawa Chamber of Commerce – Your Voice of Business September 2009 September 2009 Greater Oshawa Chamber of Commerce – Your Voice of Business Page 7

Thank you To our 14Th annual Business excellence awards sponsors

VIDEO ……………………

“THERE IS NO REMEDY FOR LOVEBUT TO LOVE MORE”Henry David Thoreau

F

74 Simcoe Street SouthOshawa, ON L1H 4G6

905-579-95691-888-246-5996

www.classicflowers.cawww.classicflowers.com

or Your Special Valentine

Richard Halenda, PresidentHalenda’s Fine Foods Ltd., The Meat Depot Inc.

Business Person of the Year

Auto Workers Community Credit UnionCiviC Pride

Strut NouveauNew eNterPrise

NEB’S Fun WorldBusiNess exCelleNCe

Bowmanville Zoological ParkBusiNess exCelleNCe

Algoma Orchards Ltd.iNNovative teChNology

First, they made a commitment,Now it’s time to Celebrate their Achievements.

The Business Excellence Awards 2009 is a Greater Oshawa Chamber of Commerce program that honours local businesses who excel in all areas of business and

display leadership within the business community. It comprises five areas of recognition – Business Excellence, Civic Pride, Innovative Technology, New Enterprise and Business Person of the Year.

The Honourees will be recognized at the

14th annual Business excellence awardsthursday, september, 24, 2009

at the holiday inn oshawa Whitby Conference Centre, oshawa.

14th Annual

Congratulations to all the Recipients from






RECEPTION … ENTERTAINMENT … EVENT ……………………AWARDS ……………………

dinner wine sponsor

OSHAWA

John F. R. WilliamsChartered Accountant

43 Wilson Road NorthOshawa, Ontario L1G 6C9

T: 905.725.5551 F: [email protected]

Congratulations to all recipients from


Businesses Challenged To Lace Up For Terry Fox Run

Members In the NewsMembers In the News

TOLL FREE 1-888-571-TAXIServing Oshawa Since 1983

Saturday, November 7, 2009Oshawa Curling Club

www.grandviewcc.ca905.728.1673 ext. 2312 or 1.800.304.6180

We need your help more than ever this year! Join us for our 8th Annual Charity FUNspiel and help us create a world of opportunities for our Grandview kids. Please support us through sponsorship, donations and/or registering your team for this year’s FUNspiel. Register before September 30th and you will be entered into our early bird draw.

For further details visit our website www.grandviewcc.ca

All proceeds help to provide unique programs for Durham Region children and youth with special needs.

Many thanks to our generous sponsors the Oshawa Curling Club, Los Cabos Cantina and Grill and Bull Dog Pub.

And amigos, don’t forget to wear your best sombreros as this years’ FUNspiel has gone Mexican!

‘Curling for Grandview Kids’ Charity FUNspiel8th Annual

GREATER OSHAWA CHAMBER OF COMMERCEBOARD ELECTIONS - 2010

Nominations for 5 Directors

may be filed at the Greater Oshawa Chamber of Commerce, 44 Richmond Street West, Oshawa, commencing from July 1, 2009 to October 30, 2009 between the hours of 9:00 a.m. and 5:00 p.m. Monday thru Friday. Directors will be elected for a three-year term, beginning January 1, 2010 ending December 31, 2012. All active members or member representatives in good standing are eligible to hold elected office.

Nomination papers and a Candidate’s Guide are available from the C.E.O. & General Manager of the Greater Oshawa Chamber of Commerce. A signed consent to the nomination and a declaration of qualification by the candidate are required. (Nomination Form)

A Director is a part of the policy making and governing body of the Chamber. Directors must make a reasonable effort to attend all meetings of the Board, (approximately 10 per year) and to actively contribute to it. In addition, a Director may also be asked to act as a liaison to a committee’s activity.

Service as a Director carries with it the obligation to render informed judgment on the activities and methods of the Chamber and to contribute to determining its future course. The future growth, dimensions and directions of the Chamber rest in the hands of today’s Directors.

For additional information on running as a Director, please contact Bob Malcolmson, C.E.O. & General Manager at (905) 728-1683 or Dave Hare, President at (905) 433-4200.

Dave Hare, Presidentand Chair, Nominating Committee

D U R H A M

INSURANCE RESTORATION SPECIALISTS

WATER / FIRE / WIND DAMAGEGENERAL CONTRACTORS

24 hour emergency service

Ph: 905-728-9380Fax: 905-728-3179

www.winmar.ca

10-2020 Wentworth St.Whitby, ON L1N 9A8

email: [email protected]

Fall Open House

Oshawa campus

Whitby campus

Tuesday, November 17 from 5:30 to 8 p.m.

Thursday, November 19 from 5:30 to 8 p.m.

www.durhamcollege.ca/openhouse | 905.721.3000

The 5th Annual Autofest Media launch BBQ drew over 200 chamber members and car buffs to get a look at some classic car history and enjoy a pulled pork sandwich compliments of Buster Rhino’s. Members of the Motor City Car Club displayed classic cars of all shapes and sizes in front of the Greater Oshawa Chamber of Commerce building to launch the event to be held at the end of August. Congratulations to Josh Varcoe of Hardiman Mount & Associates and Mike Uphoff of H. Uphoff Print-ing who won a Weekend Pass to Autofest compliments of the Motor City Car Club and to Gary Heard and Ken New of Durham Relocation Services who won a Rib Dinner compliments of Buster Rhino’s.

Car Buffs Rev Up For Oshawa Autofest

As a family owned and operated company for over 20 years The Newcastle Graphics Factory Inc. has built its reputation on “old fashioned” customer values. They are excited to announce the launch of their newly redesigned website offering an updated look-and-feel to better suit the needs of their clients. Check out www.newcastlegraphics.ca

Newcastle Graphics Launches New Website

The Greater Oshawa Chamber of Commerce extends congratula-tions to Edward Comeau and his team from Team Canada Black-belt Institute for being invited by the Toronto Argonauts to do demonstrations during the half-time show at the Friday, August 14th Toronto Argonauts vs the BC Lions game. Well Done!

Team Canada Blackbelt Institute Shows Off At Argo’s Half-Time

BMO’s Bill Ogle Is Taking On A New RoleBill Ogle, former Personal Banking Area Manager at BMO Bank of Montreal, will be taking on a new role with the bank. As

Area Manager Specialized Lending, Bill will lead a team of pro-fessional Investment Lending Specialists throughout the GTA (in-cluding Durham). Bill has been a strong supporter of the Oshawa Chamber of Commerce and the Durham community for many years and we look forward to his continued support. We wish him well in his new role. Bill’s replacement is Craig Sullivan who can be reached at 905-839-8216.

It’s the 10th year in row that students from Team Canada Blackbelt Institute will be participating in Oshawa’s annual Terry Fox Run and is challenging all local businesses, sports groups to lace up and participate on September 13th. Institute owners Daniel Wilson and Edward Comeau started the tradition the year they opened, saying it’s a great way to give back to the community and promote physi-cal activity.This year, Terry Fox Runs will be held across the country on Sun-day, Sept. 13 and the students at the school will once again be don-ning their karate uniforms, not for a lesson or tournament, but to take a run through the park. Between 30 and 70 karate students of all ages -- and their families -- take part in the run every year, which is a huge contribution to the total turnout.As in past years, the Oshawa run starts at Storie Park on Mill Street and continues along the bike trails, with the option of 1 km, 2 km and 5 km routes. There is no pre-registration, entry fee or minimum pledge amount required.Last year’s event saw about 250 participants run the route and brought in more than $24,000. Oshawa has raised more than $500,000 since the first year in 1982.Participants can register in advance or on the day of the event. Pledge sheets are available at www.terryfoxrun.org and at various locations throughout the city, including the information kiosk at the Oshawa Centre. For more information, visit www.terryfoxrun.org or contact Heather Stuart at 905-728-0657.

For more news, visitwww.oshawachamber.com

September 2009 Greater Oshawa Chamber of Commerce – Your Voice of Business Page 9

Affinity Personal Assistant Services68 Cousin St.Courtice, ON L1E 3K2Phone: (905) 914-1306Personal AssistantDawn Henderson

Bienia Property Maintenance Inc.328 Annapolis Ave.Oshawa, ON L1J 2X9Phone: (905) 261-7314Cleaning - Commercial/Industrial/RetailSteven Bienia

Bloomingtime Horticulture Consulting & Services 699 Conlin Rd., E.Oshawa, ON L1H 7K5Phone: (905) 231-0367Fax: (905) 231-0367LandscapingIris Ziang

Gibbons Consulting91 William Jose Crt.Newcastle, ON L1B 1N6Phone: (888) 752-5367Fax: (905) 987-4713ConsultingLen Gibbons

Great Canadian RV Centre423 Bloor St., W.Oshawa, ON L1J 5Y5Phone: (905) 576-2001Fax: (905)576-5121Recreational VehiclesRick Lockett

Investors Group Financial Services - Paul Wilson111-1614 Dundas St., EWhitby, ON L1N 8Y8Phone: (905) 434-8400Fax: (905)721-0483Financial ServicesPaul Wilson

JJL Oil & Gas Services214-200 Garden StreetWhitby, ON L1N 3W4Phone: (905) 430-7287Consulting - Management/Human ResourcesJeremiah Adubasim

Oshawa Community Credit Union Limited 214 King St., E.Oshawa, ON L1H 1C7Phone: (905) 576-4200Fax: (905) 576-8579Financial ServicesLinda Treen

ScotiaMcLeod - Vanessa Benedict304 Brock St., S.Whitby, ON L1N 4K4Phone: (416) 945-4707Fax: (416) 863-7673Investment AdvisorsVanessa Benedict

Speedy Auto Service204 King St., WOshawa, ON L1J 2J2Fax: (905) 261-2595Phone: (905) 728-6268Auto Repairs & ServiceGeorge Wallace

Aquilibrium Salon & Spa Arcade Pools Avocation Employment Alliance of Durham

BEATTY Inc. Best Western Durham Hotel & Conference Centre

Breakaway Travel Oshawa Inc. Buster Rhino’s Inc. Caledon Propane - East Canadian Custom Design Inc. Century 21 Infinity Realty Inc. Cerovac & Associates Inc. Chatten’s Better Hearing Service Coldwell Banker (R.M.R.) Community Care Durham Computer Troubleshooters Oshawa

Courtice Flea Market Credit Counselling Service of Durham Region

CTM Media Group, Ltd. Dr. William R. Kent & Associates Durham Metro Courier Durham Region Association of Realtors

Durham Region Home Builders’ Association

Durham Strategic Energy Alliance

Durham Truck Centre Ltd.

Durhamclean AQUA-DRY Eastview Boys and Girls Club Elite Crete Design Inc. Enchanting Images Esthetics ENG Automotive Group Enterprise Airlines Eye Guy Vision Centre Gerdau Ameristeel Global Emissions Systems Inc. Grandview Children’s Foundation

Guardian Residential Services Hardiman Mount & Associates Ins. Brokers Ltd.

HMA Division of Johnson Inc. Howard Johnson Clarington Hotel

Investors Group Financial Services - Paul Wilson

JJL Oil & Gas Services John C. Newhouses, Chartered Accountant

Krown Rust Control - Oshawa Lejend Diamond Jewellery Inc. Lucinda’s Salon & Spa Inc. Magnet Signs Oshawa J.E. Ian Middleton, C.A. Money Mart Nine to Five Business Interiors Inc.

Oshawa Generals Hockey Club

Oshawa Speciality Products Pacific Printing Company Screen Printing & Embroidery

Park Road Physiotherapy & Foot Clinic

Quality Drywall Finishing Services

Ranfar Steel Ltd. Restorco Inc. Riley’s Olde Towne Pub Robichaud Family Chiropractic Roy Nichols Motors Ltd. Royal LePage Frank Real Estate, Richard S. Siwek

SNAP Oshawa Limited Speedy Auto Service St. John Ambulance Staff Plus Staples Business Depot Statefarm Insurance - Nina Romano

Steffen Engine Machine Co. Ltd., Stephenson’s Appliances Strut Nouveau Swiss Chalet Trent University Troy Sprinkler Limited Ure-Tech Surfaces Inc. Winexpert Courtice Worden Insurance & Financial Services Ltd.

New Members

ROBERTS, MARlOWE, JACkSON, JACkSON AND ASSOCIATES Chartered [email protected] www.rmjj.ca

22 Stevenson Rd. S. Oshawa L1J 5L9Tel: (905)-579-5531 EXT 231 (905)-427-0322

Fax: 905-579-4624NATIONAL

FLEET

SERVICE

Oshawa TIRE & AUTO CENTRE

245 King St. West, Oshawa 905-725-6511

Corner Park Road & King Street

Presented by Durham Carstar andthe Greater Oshawa Chamber of Commerce

Durham CARSTAR Collision Centre660 Drake Street, Oshawa, Ontario L1H 6L3

905-723-0221 www.carstar.ca

September 9 – The Greater Oshawa Chamber of Commerce presents a “Lunch & Learn” in the Cham-ber Boardroom, 12:00 p.m. to 1:30 p.m. Facilitator: Dr. Adrian Robichaud of Robichaud Family Chiro-practic will discuss “Natural Stress Management” Registration is free. This is a member’s only benefit. For more information contact 905-728-1683 or register at www.oshawachamber.comSeptember 10 – Durham Professional Advisory Group presents an evening of networking from 5:00 p.m. to 6:00 p.m. at the Officer’s Mess - Ontario Regiment (R.C.A.C.), Oshawa. Registration is free. For more information contact 905-728-1683 or register at www.oshawachamber.com September 10 – The Greater Oshawa Chamber of Commerce hosts An Evening with Senator Mike Duffy from 6:00 p.m. to 7:15 p.m. at the Oshawa Little Theatre, Oshawa. Members: $30.00; Prospective Members: $35.00. For more information contact 905-728-1683 or register at www.oshawachamber.com September 11 – Join fellow Greater Oshawa Chamber of Commerce members at a Toronto Argo’s Game vs Hamilton Tiger Cats. The game starts at 7:00 p.m. Bus leaves the Chamber office at 5:30 p.m. SHARP and arrives back at midnight. Tickets $60.00; 2 or more tickets - $55.00 each, includes bus ride. For more information contact 905-728-1683 or register at www.oshawachamber.comSeptember 14 – The Greater Toronto Marketing Alliance hosts the GTMA Leadership Event, at the Fair-mont Royal York in Toronto from 5:30 pm to 9:00 pm. Featuring keynote speaker the Hon. Sandra Pu-patello, Ontario Minister of Economic Development & Trade. To register visit www.oshawachamber.comSeptember 15 – The Oshawa Business Advisory Centre Durham (BACD) presents Business, Govern-ment Services and You: Helping Small Businesses Manage in Challenging Times, a free event to help businesses connect with more than 20 government organizations. Best Western Hotel, Oshawa, 4:00 p.m. to 6:30 p.m. To register visit www.canadabusiness.ca/ontarioSeptember 15 – The Greater Oshawa Chamber of Commerce hosts a Special Breakfast with Rear-Admiral Davidson, 7:30 a.m. to 9:00 a.m. at the Ontario Regiment (R.C.A.C.) - Officer’s Mess, Oshawa. Members: $20.00; Prospective Members: $30.00. For more information contact 905-728-1683 or reg-ister at www.oshawachamber.com September 17 – The Greater Oshawa Chamber of Commerce presents Business 4 Breakfast from 7:30 a.m. to 9:00 a.m. at the Harmony Creek Golf Centre, Oshawa. Topic: “You Are The Speaker”. Members: $18.00; Prospective Members: $28.00. For more information contact 905-728-1683 or reg-ister at www.oshawachamber.comSeptember 24 – The Greater Oshawa Chamber of Commerce presents The 14th Annual Business Excellence Awards at the Holiday Inn Oshawa Whitby Conference Centre, Oshawa from 6:00 p.m. to 10:00 p.m. For more information contact 905-728-1683 or register at www.oshawachamber.com September 25 – The Power Within: Money Summit - How To Plan and Prosper In Times of Economic Uncertainty. Metro Toronto Convention Centre, 9:30 a.m. to 4:30 p.m. For more information contact the Chamber Office at 905-728-1683 or register at www.oshawachamber.comOctober 1 – The Durham Strategic Energy Alliance (DSEA) hosts, Building A Sustainable Community, their 2nd Annual Conference at the Ajax Convention Centre, 7:30 am to 5:00 pm. For more information and to register, visit www.forum.dsea.ca October 1 – The Day of Hope and Leadership is a unique one day investment in professional develop-ment. For more information and to register, visit www.dayofhopeandleadership.comOctober 14 – The Durham Economic Prosperity Committee (DEPC) hosts a Breakfast with the Honour-able Tony Clement, Minister of Industry to discuss economic recovery in Durham. 7:30 a.m. to 9:00 a.m. Best Western Durham - Octavian’s. For more information contact the Chamber Office at 905-728-1683 or register at www.oshawachamber.comOctober 16 – The Greater Oshawa Chamber of Commerce, in partnership with Durham Region Home Builders’ Association and Durham Region Association of Realtors host a Breakfast with John Wilkinson - Minister of Revenue to discuss the harmonization of sales tax and what it means to business and the economy. 7:30 a.m. to 9:00 a.m. Holiday Inn Oshawa Whitby Conference Centre. For more information contact the Chamber Office at 905-728-1683 or register at www.oshawachamber.com October 21 – The Greater Oshawa Chamber of Commerce presents Women In Business 12:00 p.m. to 2:00 p.m. at Fazio’s Restaurant, Oshawa with keynote speaker Joanne Burghardt, Editor-in-Chief of Metroland Durham Region. Members: $30.00; Prospective Members: $40.00. For more information contact 905-728-1683 or register at www.oshawachamber.com November 4 – The Greater Oshawa Chamber of Commerce hosts Curling “Fun” Spiel. Come out for a “fun” day of curling and networking. Sponsorships available. For more information contact 905-728-1683 or register at www.oshawachamber.com

To have your Business event listed, email or fax your information to the Greater Oshawa Chamber of Commerce at 905-432-1259 or email [email protected]

Since 1962

500 Wentworth St. S.,Unit 16

OSHAWA

• electronic white boards • fax machines • copiers• high speed scanners • sales, service, supplies

www.jenkinsequip.com

905-728-7591

Join the Greater Oshawa Chamber of Commerce Member To Member [M2M] Discount Program and utilize your most important Chamber of Commerce partnership.....your fellow members.The M2M program is an opportunity for Chamber members to reach out to over 900 member businesses by providing special discounts for products or services directed exclusively to fellow Chamber members. The M2M Discount Directory will be updated monthly and will be accessible through the Chamber’s website. It will be promoted in the monthly Business Matters, Business Matter eNews and to all new members in the Chamber’s welcome package.Check out the M2M discount program at www.oshawachamber.com.

neW! Member to Member Discount Program

to view all of the new members who have joined the Chamber since the Business directory was published on April 1, 2009 please visit the website and click on member Services. We encourage you to Shop A Chamber member First!


To an Exclusive Presentation….

Location: Hilton Garden Inn500 Beck CrescentAjax, ON (905-686-9400)

Date: Wednesday, September 16, 2009Time: 6:30 pm registration; 7:00 pm start time Complimentary Assorted Pastries and Refreshments

Directions to the Hotel: From the 401, exit Salem Rd and go North along Salem. Turn Right onto Chambers Dr. and Right onto Beck Cres.

Seating is very limited.Reservations are required in advance.

Please email me at: [email protected] Or call at: 905-434-8400 ext 514(toll free: 1-888-801-9406)

FINANCIAL PLANNING SEMINARPresented by:

The Advisors of the Pickering Region

Feature Speaker: Walter Alonso, BA, CFP, Regional Director

Andrew Shaw, Executive Consultant

Host: Walter Alonso BA, CFP

Regional Director, Investors Group Financial Services Inc.

This Symposium will cover: RRSPs: Are they right for you?

Estate Waterfall Strategy Trusts: Are they for everyone?

Update on current market perspectives

™ Trademark owned by IGM Financial Inc. and licensed to its subsidiary corporations. Insurance products and ser-vices distributed through I.G. Insurance Services Inc. Insurance license sponsored by The Great-West Life Assurance Company.

You’re Invited

©ad

finity

Some people think that bigger is better, but that isn’t the case when it

comes to funeral homes. Because we’re a smaller firm, we can give

more personalized service, and

greater attention to detail.

Be assured that you will

be treated like our

entire business depends

on it... After all, it does.

Being the smaller funeral home just means we never stop increasing

the size of our service.

152 King Street EastOshawa, ON L1H 1B6

(905) 433-5558mcintosh-anderson.com

Business To Comment On Proposed Accessibility Rulescommittee will use the feedback received during the review period to shape the final proposed stan-dard before submitting it to the government to consider for adop-tion as a law. The committee’s proposed stan-dard will affect all new construc-tion and extensive renovations. The committee has proposed the following timelines: new con-struction to follow the standard within 12 months of it coming into force and substantial renova-tion to follow the standard 12 to 36 months of it coming into force. It is important to note that the

government does not plan to im-pose requirements for retrofitting existing buildings at this time. Also, the government does not intend to require existing or new single family houses accessible at this time. All businesses are encouraged to review the draft standards and to provide comments to the govern-ment no later than October 16, 2009. If you require an alternate format or method to provide your feedback, please contact: Accessibility Directorate of On-tario, Outreach and Compliance Branch, Ministry of Community

and Social Services, 777 Bay Street, Suite 601, Toronto ON M7A 2J4, by e-mail at [email protected]; by phone at 1-888-482-4317 or fax at 416-326-9725.Key Background Facts:Ontario passed the Accessibil-ity for Ontarians with Disabilities Act in 2005, becoming the first jurisdiction in Canada to legally commit to breaking down barriers by 2025. These accessibility stan-dards are the rules that businesses and organizations in Ontario must follow to identify, prevent and remove barriers for people with

disabilitiesFor more information and com-ment forms for the draft Built En-vironment Standards visit www.mcss.gov.on.ca/mcss/english/pil-lars/accessibilityOntario/acces-son/business/environment/For more information on how to participate, or on the Accessibil-ity for Ontarians with Disabilities Act, please go to http://www.mcss.gov.on.ca/mcss/english/pil-lars/accessibilityOntario/acces-son/participate

Cont.’d from page 1

August 10th, Prime Minister Harp-er, President Obama, and President Calderon concluded the 2009 North American Leaders’ Summit. The leaders discussed a number of con-tinental issues including economic recovery, security, international trade, energy and the environ-ment, and pandemic planning. The highlights include commitments to: Strengthen our critical infra-structure; Protect intellectual prop-erty rights; Achieve further regula-tory cooperation following focused priorities and specific timelines; Avoid protectionism and follow international trade and investment commitments; Combat climate change, and; Put in place science and evidence-based measures to address the H1N1 pandemic. The leaders also discussed the ‘Buy American’ provisions in the U.S. stimulus package. President Obama stated that “there may be mechanisms whereby states and lo-cal jurisdictions can work with the provinces to allow for cross-border procurement practices that expand the trading relationship”. In mid-August the premiers announced that they support the federal gov-

ernment pursuing a reciprocal pro-curement-liberalization agreement with the United States that covers national and sub-national procure-ment markets. In a recent letter to the premiers and federal govern-ment, the Canadian Chamber and provincial and territorial chambers of commerce from around the coun-try urged our leaders to work with the United States to put in place a rules-based reciprocal procure-ment-liberalization agreement to exempt Canadian businesses from current and future ‘Buy American’ provisions. The Canadian Chamber welcomes this progress.Specifically, on energy and the en-vironment, the leaders released a declaration on climate change and clean energy committing all three countries to work together to set mid- and long-term goals to reduce North American emissions and to collaborate on environmental technology such as smart grids, ef-ficient electricity inter-connections, and carbon capture and storage.Links to the leaders’ statements can be found at www.oshawachamber.com.

Chamber Weighs In On North American Leaders’ Summit

Get good service from

Your Good NeiGhbour.

That’s State Farm®. Don’t trust just anyone to insure your car, see me.

P02031CN 04/02

statefarm.ca™State Farm Mutual Automobile Insurance Company

Canadian Home Office: Aurora, Ontario

Nina Romano Ins Agcy IncNina M Romano, Agent1231 Harmony Road NorthOshawa, ON L1K 2B1Bus: 905-433-1823 Toll Free: 866-399-9695

September 2009 Greater Oshawa Chamber of Commerce – Your Voice of Business Page 11

On March 26, 2009, the Ontario government announced in its annual budget that it will eliminate its existing provincial sales tax (PST) and intro-duce a harmonized sales tax regime with the Federal GST. This will take effect on July 1, 2010. The province is proceeding with this change as a GST-style tax is far more efficient for businesses. The GST is a value-add-ed tax applied to goods and services, which is designed to be paid by the ultimate consumer. Tax paid by busi-nesses during the production or mar-keting of these goods and services are recovered through the claiming of input tax credits (ITCs), meaning that sales tax is not included in busi-ness costs. PST, on the other hand, while still charged to the consumer, is also payable on many business in-puts, increasing business costs. The purpose of this article is to outline how harmonization will impact your business, and what you need to think about to prepare your business for its implementation.

Advantages of harmonization

The biggest winners with the in-troduction of harmonization will be the Ontario business community. Businesses will realize the following advantages from the introduction of a harmonized sales tax (HST):

Recovery of PSTUnlike the GST, Ontario business-

es pay PST on many business inputs with no ability to recover the tax. This embedded PST becomes part of the costs of the business. Examples of unrecoverable PST include the PST incurred on fixed asset purchases or goods that are used in the business (i.e. not resold to customers). Under a harmonized sales tax system, ITCs will be available to recover the pro-vincial component of the tax, which will result in lower costs – savings which can be passed on to consum-ers through lower prices.

Reduction of PaperworkInstead of dealing with two sales

tax systems, businesses will find

their compliance burden substantial-ly reduced by a harmonized sales tax system. There will only be one tax collector – and as a result, only one sales tax return to file. Businesses will no longer be subject to sales tax

audits by two levels of government. Purchase exemption certificates, which allow for the purchase of cer-tain business inputs to be exempt from PST, will become a thing of the past as the provincial component of an HST will be recovered by claiming an ITC. For entities who are eligible to claim full ITCs, there will also be no need to self assess any sales tax on goods purchased from nonregis-tered vendors that are used in a busi-ness in Ontario, which is something that PST auditors currently look for on tax audits.

Implications of harmonization

Ontario is not the first jurisdiction to harmonize its sales tax with the federal GST. The Maritime prov-inces (Nova Scotia, New Brunswick and Newfoundland and Labrador) harmonized their sales tax with the GST when they introduced their HST in 1997. (While the province of Québec has a value-added tax, it is not fully harmonized with the GST.) Like the HST in the Martimes, the Ontario HST will be administered by the CRA, allowing the province to save millions of dollars in admin-istration costs. Ontario’s HST will be 13%, which is comprised of the 5% GST plus an 8% Ontario tax. The Ontario HST will generally use the same rules and tax base as the GST. Details of how the HST will be implemented will be released in the coming months. It is expected that a comprehensive HST agreement with the federal government will be concluded by September 2009, with complete policy and administrative details to be released by the end of March 2010. As part of the transi-tion to the harmonized system, two specific measures were announced in the budget.

Small BusinessesTo help reduce the compliance

cost of the move to the new sys-tem for small businesses, a credit of between $300 and $1,000 will be allowed for the first reporting period after harmonization (a small busi-

ness will generally be one that has annual taxable revenue of less than $2 million).

The following table illustrates the small business transition credit:

Total taxable revenues in Amount of transition credit

first full fiscal quarter commencing after June 30, 2010

Up to and including $15,000 Transition Credit: $300

Over $15,000 and up to and including 50,000

Transition Credit:2% of taxable revenue

for that quarter

Over $50,000 and up to and including $500,000

Transition Credit: $1,000

Phase-In of Input Tax Credits for Larger Businesses

Although the ability to claim ITCs will be a key component of the new system, ITCs will be restricted during the first 5 years of the new system for financial institutions and businesses with taxable sales in excess of $10 million annually, and after that, full ITCs will be phased in over 3 years. These restrictions will apply to ITCs related to: Energy (except for energy used for farming or the production of goods for sale); Telecommunication services other than internet access or toll-free numbers; Road vehicles weighing less than 3,000 kilograms and related fuel, parts and certain services; and Food, beverages and entertainment.

The eight year restriction on the ability to claim full ITCs will increase the implementation cost of harmoni-zation for larger businesses and will negatively impact their cash flows.

getting Ready for harmonization

It is not too early to start thinking about how harmonization will im-pact your business. The following are things that all businesses need to think about as harmonization ap-proaches:

Conversion of systemsMany businesses will likely find the

conversion to the HST a costly and challenging endeavour as systems will need to be changed to accom-modate the HST. Invoices, sales re-ceipts, purchase orders and expense reports will likely require modifica-tion. Those businesses with complex billing cycles that straddle the transi-tion time may find the transition to a harmonized sales tax particularly onerous.

Budgeting for HSTThe impact of the introduction of

the HST on budgets and cash flow projections will have to be evalu-ated. The ability to recover previ-ously unrecoverable PST as ITCs will reduce business costs once the HST is implemented. Cash flows will also be impacted due both to the col-

lection and remittance of the HST on a broader range of goods and services sold, and the payment of the HST on business inputs. Larger organizations will have to take into account the restrictions on claiming ITCs on certain expenditures during the first eight years of harmonization. Implementation costs, including any required system changes, will also have to be factored into budgets.

Contractual obligationsBusinesses will need to review their

contractual obligations to determine the impact of harmonization on these agreements. Harmonization also needs be considered in negotiating new contracts that extend beyond July 1, 2010. Transitional rules should be carefully reviewed when issued to ensure compliance with the legislation and refund opportunities, if any, are considered.

Planning ConsiderationsBusinesses should review planned

expenditures as the conversion date approaches and determine whether these expenditures are subject to PST that can’t be recovered. If pos-sible, these expenditures should be incurred after June 2010 so that the provincial component of the tax paid qualifies for an ITC. Consum-ers on the other hand will no doubt be reviewing expenditures that will become subject to the provincial component of the harmonized tax, so that these goods or services are bought before the harmonized tax comes into effect.

In addition, small businesses who file GST returns on a quarterly or annual basis should consider whether they want to file HST returns monthly, if a significant amount of the supplies they sell are zero-rated under the GST. GST does not have to be charged on zero-rated supplies – that said, businesses making zero-rated supplies are still entitled to re-cover all of the GST paid on business inputs as ITCs. Filing monthly will al-low these businesses to recover the HST they pay on a more frequent ba-sis than filing returns on a quarterly or annual basis. Businesses who will have a significant amount of zero-rated supplies will include exporters, grocery stores and farmers. Note that while businesses can change their reporting periods by filing an election, the change will only take effect on the first day of a fiscal year.

Interprovincial IssuesFor businesses that operate ex-

clusively in Ontario that are already registered for the GST, the transition to a harmonized sales tax will likely be smooth – and may simply involve a rate change on July 1, 2010. For businesses that operate in both On-tario and other provinces, however, the transition may not be as smooth. They will have to ensure that their systems enable them to determine whether to collect the 5% GST or the 13% HST on shipments of goods or supplies of services (which will de-pend on where the supply is provid-

ed). Many businesses will not have these systems in place, unless they currently make supplies in the Mari-time provinces and therefore have been dealing with that HST. Even then, these systems will likely have to be modified.

Issues for Specific IndustriesThe move to a harmonized sales

tax impacts various industry sectors in different ways. Following are some issues that need to be considered by different sectors:

RetailBusinesses in the retail sector will

find that the HST will tax a much broader range of goods and ser-vices. These businesses must also ensure that their systems will be equipped to distinguish between items which are fully taxable from those that are subject to the new point-of-sale rebates. As outlined in the 2009 Ontario budget, there will be a point-of-sale rebate for the pro-vincial component of certain items including books, children’s clothing and footwear, children’s car seats and car booster seats, diapers, and feminine hygiene products, meaning that these products continue to be exempt from the 8% Ontario tax.

Construction and Real Estate Development

The introduction of the HST has effectively introduced a new tax on new housing. Currently, new housing is only subject to the 5% GST (with a GST rebate available of 36% of the tax paid on the first $350,000 of the purchase price, which is phased out for homes priced between $350,000 and $450,000). Under harmoniza-tion, new homes will be subject to the 13% HST. To ease the burden of the new tax, the 2009 Ontario budget provided for a new housing rebate. This rebate is a partial re-bate of the provincial component of the HST, on new housing priced up to $500,000. For new homes priced up to $400,000, the rebate is 75% of the provincial component of the HST paid, meaning that the effective On-tario tax rate will be 2%. The rebate was to be reduced for new homes priced between $400,000 and $500,000 and was not to be avail-able for homes priced at more than $500,000. On June 18, 2009, the On-tario Ministry of Revenue announced enhancements to the new housing rebate. All new homes purchased as primary residences will now qualify for a rebate of up to $24,000 of the 8% provincial component, regard-less of the purchase price. Effectively what this means is that the provincial component of the HST will be 2% on the first $400,000 of the purchase price of a new home, and 8% on the purchase price above that amount. The June 18th announcement also provides for a rebate for new rental housing, including investment prop-erties to be rented out. This rebate will apply across all price ranges up

to a maximum rebate of $24,000, with the intention that new rental housing under $400,000 will not be subject to additional tax compared to the PST currently embedded in the price. The transitional rules an-nounced on June 18, 2009 for this rebate are quite complex and vary depending on the type of property (i.e. new home or new rental prop-erty) and the date that the agreement to rent or purchase was entered into. As well, special grandfathering rules were also provided for written agree-ments entered into on or before June 18, 2009.

Public Service BodiesMany of the supplies made by en-

tities in the MUSH sector (Munici-palities, Universities and Colleges, School Boards and Hospitals) and Charities and Qualifying Non-Profit Organizations are exempt from GST/HST, meaning that no tax is collected on these supplies. As a result, these entities are unable to claim ITCs on most of their purchases. To ensure that the introduction of the HST is neutral for each public service sector, rebates similar to those allowed un-der the GST system will be allowed. As with the GST, the rebates would be calculated as a percentage of the tax paid. These entities will need to track the provincial component of the new HST in order to claim the provin-cial rebate. The following table sets out the rebates for the various public service bodies as announced in the 2009 Ontario budget:

Rebates for Public Sector Re-bate

Service Bodies Municipalities 78%Universities and Colleges 78%School Boards 93%Hospitals 87%Charities and Qualifying Non-Profit

Organizations 82%

SummaryEven though harmonization only

takes effect July 1, 2010, it is impor-tant that you start to think about the transition to a harmonized sales tax now.

Please contact me directly at 905-576-3430 ext. 211 to discuss any of the foregoing in more de-tail.

This material is general in nature and should not be relied upon to replace the requirement for specific professional advice.

This article is an excerpt from the Tax Bulletin, a publication by BDO Dunwoody LLP © BDO Dunwoody 2009.

Submitted by Clyde Catton, B.B.A., C.A., Tax Partner, BDO Dunwoody LLP Chartered Accountants and Advisors, Oshawa Executive Centre.

www.bdo.ca ASSURANCE | ACCOUNTING | TAXATION | ADVISORY SERVICES

419 King Street West, Suite 502 | Oshawa, ON | 905.576.3430

It’s actually a series of inclined planes. Similar to how we’re not just accountants. We are a partner-driven team available to you from engagement through delivery. BDO. More than you think.

Clyde Catton

Getting Ready for Ontario Sales Tax Harmonization

greater oshawa chamber of commerce business mattersarpin, liona boyd, the nathaniel dett chorale,...

Documents