guidestar webinar (02/01/12) - fire up your board for fundraising: turn their passion into action
DESCRIPTION
GuideStar webinar on 02/01/12. Presenters: Gail Perry, MBA, CFRE, and Author, Fired-Up Fundraising; Diana Hand, Marketing Manager, GuideStar USA, Inc. (moderator) http://www2.guidestar.org/rxg/news/webinars/webinar-archive.aspxTRANSCRIPT
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Guidestar Webinar
Gail Perry www.gailperry.com
twitter: @gailperrync
0
Fired-Up Fundraising: Turn Your Board’s
Passion into Action!
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Speakers
• Gail Perry, MBA, CFRE, and Author, Fired-Up Fundraising
• Diana Hand, Marketing Manager, GuideStar USA, Inc. (moderator)
#firedup
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The Fired-Up System:Phase 1
1. Fire-Up
Your Board!
2. Redefine
Fund-raising
3. Easy NO ASK Jobs
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3
Phase One: Fire Up Your
Board About the
Cause
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4
7 Steps to A Fired-Up Board
1. Personal story
2. Why is it important?
3. Mission moments
4. Interesting meetings
5. Give them what they want.
6. Social time.
7. Action items.
#firedup
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�
Why Do You Care About
Our Organization?
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Four Parts to the Elevator
Speech
Step 1. What You Say
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“If you can’t explain it simply,
you don’t understand it well
enough.”
Einstein
7#firedup
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8
“I didn't have time to write a
short letter, so
I wrote a long one instead.
~Mark Twain
#firedup
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Step Two: HOW You Say It!
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SNEEZE (the Viral Message)Wherever You Go!
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Step 3: Invite Feedback
“What are YOURimpressions?”
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Step 4: Request for Followup
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What kind of followup requests can you make?
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“Gail, I am putting some of your ideas into action….
At our last Trustee meeting, I asked, “What legacy do you want to leave from serving on this board?”
Well, you would have thought I had opened the flood gates. One man told us about his cousin in hospice . . . and how we helped his family through that terrible time.
This turned out to be the best meeting we've had so far on with this group in the last 3 years!
This is a wonderful and satisfying change for the better.”Laurie Taylor, Lower Cape Fear Hospice Foundation
Great Results!
13#firedup
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A Deep Discussion
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A Deep Discussion
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Where Does Our Money Go?
15#firedup
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#3 Mission Moments: Give Board Members a Direct
Personal Experience
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A Word About
Nonprofit BOARDS
#firedup
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Is This Your Board?
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Is This Your Board?
Is This Your Board?
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Is This Your Board?
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“After all is said and done, more is said than done.”
--Aesop
20#firedup
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Your Board?
“If the rate of changeon the outside exceeds the rate of change on the inside,the end is near.”
Jack Welch
21#firedup
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Is This Your Board?Is This Your Board?Is This Your Board?
22
Is This Your Board?Boring Meetings = A Bored Board
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#4 Liven Up Your Board Meetings NOT Business As Usual
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12 Ways To Liven Up Your Board Meeting
24
1. Focus on results.
2. Be creative with the agenda.
3. Focus on problems, challenges, broad issues.
4. Look at trends within routine reports
5. Plan big.
6. Cheerleading sessions.
#firedup
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12 Ways To Liven Up Your Board Meeting
25
7. Use consent agendas
8. Interview the Executive Director
9. Set up one interesting item for a discussion
10. Select a theme for each meeting
11. Create “mission moments” in every board meeting.
12. Break into groups.
#firedup
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#5 Give Them What
They Want
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What Do Board Members Want?
27
To get their hands dirty.
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What Do Board Members Want?
28
To work with people who are as passionate and excited about the organization as they are.
#firedup
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What Do Board Members Want?
29
To feel that their time is used wisely.
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What Do Board Members Want?
30
To meet the other board members.
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7 Steps to A Fired-Up Board
1. Personal story
2. Why is it important?
3. Mission moments
4. Interesting meetings
5. Give them what they want.
6. Social time.
7. Action items.
#firedup
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#5 Give Them Social Time #6 Give Them Social Time
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Social Time For Board Members
Builds Trust and Collegiality
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AndTEAM
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The Five Dysfunctions of a Team
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1. Absence of Trust2. Fear of Conflict 3. Lack of Commitment4. Avoidance of
Accountability5. Inattention to Results
#firedup
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Group Process
36
A Nonprofit Board Needs to Function as a Team
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Peer Pressure: The Best Motivator
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#7 Focus Them on Action Items
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#7 Focus on Action!
• What is the board’s’ job?
• What is the job of individual board members?
• Rule of THREE!
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7 Steps to A Fired-Up Board
1. Personal story
2. Why is it important?
3. Mission moments
4. Interesting meetings
5. Give them what they want.
6. Social time.
7. Action items.
#firedup
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The Fired-Up SystemPhase 2
1. Fire-Up
Your Board!
2. Redefine
Fund-raising
3. Easy NO ASK Jobs
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Did Somebody Say the “F-Word?”
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Myths: Is This Your Definition of Fundraising?
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Do You Think:Fundraising =
Begging?
44#firedup
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Do You Think Fundraising = Cold Calls?
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Do You Think Fundraising = Rejection?
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The Dark Side of Fundraising
47#firedup
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Let Them Talk About Their Fear
48
How Do You Really Feel About Asking For Contributions?
#firedup
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“It never feels appropriate.”
“Believe it or not, I’m afraid of being rejected.”
“It just feels so tacky to ask for money.”
“This is what will happen; I’ll ask them for money, and they’ll turn right around and ask me.”
“My friends might drop me if I ask them for money!”
The Dark Side:
#firedup
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How Did You Feel The Last Time You Gave to Your
FAVORITE CAUSE?
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• Proud … Joyful …
Happy…Powerful … Excited. . .
Hopeful
• Wish I could do more
• Part of something important
• Glad to be a partner
• Want to make a difference.
#firedup
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The Difference
Volunteers Donors
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The Dark Side and the Joyful Side of Fundraising
#firedup
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A Revolutionary Idea
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We’d Rather Have
FRIENDS Than Donors!
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Friends Are Loyal No
Matter What
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When the Going Gets Tough, Where
Will Your Friends Be?
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Re-Define Fundraising into Friendmaking
58#firedup
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Fundraising’s Dirty Little Secret:
Waaaay Too Much
Donor ATTRITION
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After their gift, do your donors fall into
the “Donor Abyss?”
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Last Year Attrition Data
$5.35 raised
$5.54 lost through attrition
Avg. net loss = -1.9 percent.
AFP and the Urban Institute, 8/30/11
#firedup
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3 Things Donors Want
• 93% would give again
Donor Centered Fundraising, Penelope Burk
• Prompt, Personal TY
• Impact?
• Used as Intended?
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Thank You Calls To Donors Will Directly Impact the Bottom Line
• Donors received a thank you phone call from a board members within 24 hours of receiving the gift.
• The next time they were solicited, they gave 39% more than the other donors who did not receive a call.
• After 14 months, those called were giving 42% more. Donor Centered Fundraising, Penelope Burk
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Steps in the Fundraising Adventure
THANK THANK THANK AGAIN
CULTIVATE ANDINVOLVE
ASK FOR SUPPORT
IDENTIFY PROSPECTS
#firedup
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The Fundraising AdventureTIME AND ENERGY INVOLVED
in each step of the cycle
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The Fired-Up SystemPhase 3
1. Fire-Up
Your Board!
2. Redefine
Fund-raising
3. Easy NO ASK Jobs
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Easy Fundraising Jobs1. VIP Prospect List
Who are the 10 most important people who
could catapult your organization’s future?
#firedup
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Easy Fundraising Jobs2. Advice Visits
• If you want money, ask for advice.
• If you want advice, ask for money.
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Rules for Successful ADVICE VISITS
• Ask for a short appointment• Never be boring• Get out on time• Let them do the talking• When in doubt, shut up!• Always followup
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3. Small Socials
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1.Board member hosts2.Free to invitees3.No ask
“It’s easy to get intimidated if you are asking someone for help. But inviting somebody to be part of something that you are proud of is easier.” —Diane Paces-Wiles, former board member
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The All Important Follow Up Card
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Name: _____________________________________Address: _____________________________________Email: _____________________________________Phone: _____________________________________What most interested me about your organization was: __________________________________________________________________________I would like to:
1. ______Join your mailing list2. ______Hold a small social or tour of my own3. ______Make a contribution4. ______Volunteer5. ______ please call me at __________6. Other _____________________________________
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4. Host Sizzling Tours
• Board members invite their FRIENDS
• Board member welcomes
• Call the next day: – “What were your
impressions?”
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5. Thank You Calls To Donors Will Directly Impact the Bottom Line
• Donors received a thank you phone call from a board members within 24 hours of receiving the gift.
• The next time they were solicited, they gave 39% more than the other donors who did not receive a call.
• After 14 months, those called were giving 42% more. Donor Centered Fundraising, Penelope Burk
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The Fired-Up System
1. Fire-Up
Your Board!
2. Redefine
Fund-raising
3. Easy NO ASK Jobs
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Resources and Free Fundraising Tools• 20 EASY Ways Board Members Can Cultivate Donors
• 10 Easy Ways Board Members Can Raise Money
• 12 Ways to Liven Up Your Board Meetings —and Your Board
• Ten Basic Responsibilities of Nonprofit Boards
• The Board’s Resource Development Committee Job Description
BLOG: gailperry.comFACEBOOK: FiredupFundraising
TWITTER: @gailperrync
Fired-Up Fundraising NEWSLETTER (every Friday)
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