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CHAPTER-1

INTRODUCTION

HISTORY

WHAT IS BANK

DEFINATION OF BANK

KINDS OF BANKS:-

1. COMMRCIAL BANK

2. CO-OPRETIVE BANK

3. SPECLIED BANK

4. FORIGN BANK

History

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Bank of India was founded on 7th September when it was nationalized

along with 13 other banks.

Beginning with one office in Mumbai, with a paid-up capital of Rs.50 lakh

and 50 employees, the Bank has made a rapid growth over the years and

blossomed into a mighty institution with a strong national presence and

sizable international operations. In business volume, the Bank occupies a

premier position among the nationalized banks.

The Bank has 3021 branches bar, 1906 by a group of eminent businessmen

from Mumbai. The Bank was under private ownership and control till July

1969 in India spread over all states/ union territories including 136

specialized branches. These branches are controlled through 48 Zonal

Offices. There are 28 branches/ offices (including three representative

offices) abroad.

The Bank came out with its maiden public issue in 1997 and follow on

Qualified Institutions Placement in February 2008. . Total number of

shareholders as on 31/03/2009 is 2, 35589.

While firmly adhering to a policy of prudence and caution, the Bank has

been in the forefront of introducing various innovative services and systems.

Business has been conducted with the successful blend of traditional values

and ethics and the most modern infrastructure.

The Bank has been the first among the nationalized banks to establish a

fully computerized branch and ATM facility at the Mahalaxmi Branch at

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Mumbai way back in 1989. The Bank is also a Founder Member of SWIFT

in India. It pioneered the introduction of the Health Code System in 1982,

for evaluating/ rating its credit portfolio.

The Bank's association with the capital market goes back to 1921 when it

entered into an agreement with the Bombay Stock Exchange (BSE) to

manage the BSE Clearing House. It is an association that has blossomed

into a joint venture with BSE, called the BOI Shareholding Ltd. to extend

depository services to the stock broking community. Bank of India was the

first Indian Bank to open a branch outside the country, at London, in 1946,

and also the first to open a branch in Europe, Paris in 1974. The Bank has

sizable presence abroad, with a network of 28 branches (including five

representative offices) at key banking and financial centers viz. London,

Network, Paris, Tokyo, Hong-Kong and Singapore. The international

business accounts for around 17.82% of Bank's total business.

What is bank?

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Bank is profile seeking business firm dealing in money and credit. it is

fanatical institution dealing in the money in the sense that it accept deposits

of money from the public to keep them in the its custody for safety, so also

it deals in credit that is creates credit by making advance out of fund

received as deposits to needy peoples. It, thus function as a mobilize savingin the economy.

A bank is, there for like the reservoir in to the which flow saving, the

idle surplus money of household, and from which loans are given on interest

to business man and other who needs them for investment or productive

uses.

A bank is an important institution of money market as it gives short

term loans to its customers.

Definition of bank

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Most commonly banks have defined as deals in debts. This definition of

course, more aptly described a banks activity sayer more clearly status. We

can define banks as an institution whose debts (bank deposits) are widely

accepted in the settlement of other people debts to each other

Crow her, thus, puts it:-the bankers business is then to take debt

of the other people to offer his own in exchange and there by to create

money.

A banking company in India has been defined in the banking

companies Act, 1949. as one which transact the business of banking which

means the accepting, from the purpose of lending or investment, of deposits

of money from the public, repayment on demand, or otherwise and

withdraw by cheque, draft, order, or otherwise.

Kinds of banks

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Commercial bank

Co-operative bank

Specialized bank

Foreign bank

Commercial bank

Commercial banks are joint stock Company dealing in the money and credit.

Commercial bank may be defined as a financial institution that accept

chequable deposits of money from the public and also used the money with

it for lending most distinctive function of Commercial bank is that is accept

deposit called demand deposit from the public which are chequable that is

withdraw by the means of chequs.Commercial banks usually give short termloans and advances.

In the capitalist countries like UK and USA Commercial bank are usually

in the private sector, owned by the shareholder. In the socialized country

like RUSIA, they are completely nationalized.

Co-operative banks

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Co-operative bank are group of institution organized under the provision of

the co-operative societies Act of the state. These banks are essentially co-

operative credit society organized by the member of meet their short term

and medium term financial requirement.

The main objective of Co-operative bank is to provide cheap credit to their

member. They are based on the principal of self-reliance and mutual Co-

operation.

Specialized bank

There is Specialize form of banks catering to some special needs with this

unique nature of Activities. There are, thus, foreign exchange banks,

industrial banks, development bank, land development bank etc.

Foreign bank

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Simply exchange banks are meant primarily to finance the tread of the

country. They deal in Foreign exchange business buying and selling of

foreign currencies, discounting accepting and collecting of foreign bills of

exchange. They also do ordinary banking business such as acceptance of

deposits an advance of loans, but in the limited way. In India there are 15

foreign commercial banks basically undertaking such activities only.

Our Mission

"To provide superior, proactive banking services to niche markets globally,

while providing cost-effective, responsive services to others in our role as a

development bank, and in so doing, meet the requirements of our

stakeholders".

Vision

"To become the bank of choice for corporate, medium businesses and up

market retail customers and to provide cost effective developmental

banking for small business, mass market and rural markets"

CHAPTER-2

BANK OF INDIA

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DEPOSITS

SAVING DEPOSITE

CURRANT

RECURING

TAX-SAVING

NRI DEPOSIT

FLOTING RATE DEPOSIT

Deposits

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SAVING BANK DEPOSIT

CURRANT DEPOSIT

TAX SAVING DEPOSIT

STAR FLEXI--RECURRING DEPOSIT SCHEME

NRI DEPOSIT

FLOTING RATE DEPOSIT

SAVING BANK (STAR SURAKSHA SB ACCOUNT)

BENEFITS ONLY TO NEW CUSTOMERS (from 7.9.09)

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http://www.bankofindia.com/starcurrent.aspxhttp://www.bankofindia.com/starcurrent.aspxhttp://www.bankofindia.com/starcurrent.aspxhttp://www.bankofindia.com/sunidhi.aspxhttp://www.bankofindia.com/sunidhi.aspxhttp://www.bankofindia.com/starcurrent.aspxhttp://www.bankofindia.com/sunidhi.aspx


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Name of Scheme :- STAR SURAKSHA SB ACCOUNT

Scheme available at branch :- All branches

Eligible :- Individuals - Single Accounts, Joint Accounts, except

Minors, NRIs

Initial and Min Deposit :- Rs.500/-

Interest Rate :- 3.5% p.a

Charges of non-maintaining minimum balance:- Rs.20/- per month

maintaining min Balance

CURRANT DEPOSIT (STAR BENEFIT CD ACCOUNTS)

BENEFITS ONLY TO NEW CUSTOMERS (7.9.09)

Scheme available at branch :- In all Branches

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Eligible

(i) Individual - Single Accounts

(ii) Two or more individuals - Joint Accounts

(iii) Sole Proprietary Concerns

(iv) Partnership Firms

(v) Illiterate Persons

(vi) Blind Persons

(vii) Minors

(viii) Limited Companies

(ix) Associations, Clubs, Societies, etc.

(x) Trusts

(xi) Joint Hindu families (accounts of non-trading nature only)

(xii) Municipalities

(xiii) Government and Quasi-Government Bodies

(xiv) Panchayats

(xv)Religious Institutions

(xvi)Educational Institutions (including Universities)

(xvii)Charitable Institutions

Min Initial Deposits :- Rs.5000/- AVERAGE QUARTERLY

BALANCE

STAR FLEXI--RECURRING DEPOSIT SCHEME

SALIENT FEATURES

Availability of the Scheme :-At all our Domestic CBS and CIBEX

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Branches

Eligibility :- Individuals & Joint Accounts (Including Minors)

Nomination Facility :- Available

Minimum amount of Monthly Installments :- Rs.1000/- Minimum

Maximum amount of Monthly Installments :- Rs.10, 000 /- will be the

Flexi Installment: - Any amount in multiples of Rs.1, 000/-. (Only one

core & one flexi installment per month). Maximum flexi installment can be 10

times the core installment.

Period: - Minimum 12 months. Maximum 10 years. (In multiples of 3

months only)

Interest Rate:- 7.25% p.a

Maturity Value :- Will be calculated by the System, depending on the

amount of flexi installments; no fixed Maturity Value

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Loan, OD and Advances :- Permitted as per existing rules

Tax treatment: - No TDS (R/D Accounts are exempted from TDS as

per present rules.)

STAR SUNIDHI TAX-SAVING DEPOSIT SCHEME

A Scheme for long term savings investments, with Income Tax

Benefits

Eligible :- Individuals & HUFs having PAN Numbers

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NRI Deposit Scheme

Non Resident Indians (NRIs) have a choice of two schemes for

depositing their savings with Bank of India.

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These are

Foreign Currency Non Resident (FCNR) accounts

Non-Resident External (NRE) accounts, and,

The brief comparative features of the two schemes are :

Who can open accounts?

(FCNR) NRIs

(NRE) NRIs

Joint accounts of two or more NRIs

(FCNR) Permitted

(NRE) Permitted

Joint account with Residents

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(FCNR) Not Permitted

(NRE) Not Permitted

Nomination facility

(FCNR) Available

(NRE) Available

Currency of account

(FCNR) USD, GBP, EUR, JPY, AUD, CAD

(NRE) Indian Rupees

Reparability

(FCNR) Principal and interest repairable

(NRE) Principal and interest repairab

Type of account

(FCNR) Term deposits

(NRE) SB, Current & Term deposit

Period

(FCNR) 12 months to 5 years

(NRE) 12 months to 7 years

Minimum amount

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(FCNR)

USD 1,500

GBP 1,000

EUR 1,500

JPY 50,000

AUD 1,000

CAD 1,000

E

Taxation (Indian taxes) :- Exempt from income and wealth tax

Liquidity :- Easy pre-mature encashment facility

DOCUMENT

COPY OF PASSPORT.

PHOTOGRAPHS OF ACCOUNT HOLDER/S.

SIGNATURES TO BE VERIFIED BY INDIAN EMBASSY/

KNOWN BANKERS.

FULL PARTICULARS AS PROVIDED IN THE APPLICATION

FORM NOMINATION.

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REMITTANCE SHOULD BE IN FOREIGN CURRENCY.

(PLEASE NOTE TO GIVE OVERSEAS AND LOCAL

ADDRESSES, CONTACT PHONE/FAX NUMBERS, E.MAIL

ADDRESS ETC)

SCHEM BOI FLOATING RATE DEPOSITE

Features

To optimizes returns on high value deposits by permitting the

depositor to have the benefit of market-related interest rates

MINIMUM AMOUNT OF DEPOSIT

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Rs.1 Corer hereafter in multiples of Rs.10,000/-

PERIOD OF DEPOSIT

One Year (Fixed)

INTEREST RATE ON DEPOSIT

0.25% more than the yield rate on 91 days Treasury Bill

RE-PRICING DATES

Interest will be re-set effective first day of every calendar quarter

INTEREST ACCRUAL

At quarterly rests

CHAPTER-3

BANK OF INDIA LOANS

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PERSONAL LOAN

EDUCATION LOAN

HOME LOAN

PENSIONER LOAN

CAR LOAN

LOANS FROM BANK OF INDIA

PERSONAL LOAN

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Product :- BOI Star Personal Loan Scheme

Eligibility :- Salaried employees, Professionals and individuals with

high net worth, regular pensioners or family pensioners drawing regular

monthly pension through Branch, Staff members, retired employees

(other than dismissed/compulsorily retired) of our Bank.

Types of Advance:- Demand/Term Loan/Overdraft (reducible as per

repayment schedule) Overdraft limit (not reducible as per repayment

schedule) maximum up to Rs.1 lack to confirmed permanent employees

of Central/State Govt. /Reputed Corporate and PSU's.

Purpose

Clean/Unsecured loans

Marriage expenses of self, son,

daughter or a dependent near relative

Medical Expenses incurred/to be incurred for self, spouse, children,

dependent near relative.

for education of self/ pause children/ near dependent relatives.

Any other personal expenses of bonafide nature as approved by the

Bank.

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Secured loans

Repayment of existing housing loans from other banks/Financial

Institutions, etc.

Education of self, spouse, children, near dependent relatives.

Purchase of consumer durables, computers, professional equipments etc

Max. Loan :- Rs.10.00 lacks

Min. Size of loan :- Rs.2.00 lacks

Eligible Amount

10 times of net monthly emoluments in case of salaried employees

OR

50% of gross annual income as per last Income Tax Return for

Professionals/Individuals of high net worth

20 times of Gross

monthly emoluments in case of salaried

employees

OR

100% of gross average annual income as

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per last three Income Tax Returns for

Professionals/

Individuals of high

net worth

Rate of Interest :- 12.25% p.a

Repayment: - 36 Equated monthly installments. One month after

first disbursement. Exceptional cases up to 60 months

Maximum 60 Equated monthly installments. One month after first

disbursement from loan account.

Security: -Equitable/Legal Mortgage of commercial or residential

properties

Hypothecation charge on assets acquired.

Collateral security in the form of pledge of gold/gold ornaments,

NSC/Indira Vikas Patra, Bonds, Assignment of LIC policies, Relief

Bonds etc

Processing/Handling charges :- One time @ 1.10% of loan amount

No processing charges for Senior Citizens (60 years & above)

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STAR EDUCATION LOAN

OBJECTIVE & PURPOSE:- The Star Educational Loan

Scheme aims at providing financial support from the bank to deserving/

meritorious students for pursuing higher education in India and abroad.

The main emphasis is that every meritorious student is provided with an

opportunity to pursue education with the financial support on affordable

terms and conditions.

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ELIGIBILITY CRITERIA:-

1. should be an Indian National

2. Secured admission to professional/technical courses in India or

Abroad through Entrance Test/Merit based selection process

3. Good academic career

4. The student should not have outstanding education loan from any

other Institution

5. Father/Mother should be co-borrower.

6. Branch nearest to the permanent residence of student will consider the

loan.

ELIGIBLE COURSE:-

Studies in India (Indicative list)

1. Graduation courses: BA, B.Com. B.Sc

2. Post Graduation courses: Masters & PhD

3. Professional courses: Engineering, Medical, Agriculture, Veterinary,

Law, Dental, Management, Computer, etc

4. Computer certificate courses of reputed institutes accredited to

Department of Electronics or institutes affiliated to university.

5. Courses like ICWA, CA, CFA, etc

6. Evening courses of approved institutes

7. other courses leading to diploma/degree, etc. conducted by

colleges/universities approved by UGC/Govt./AICTE/AIBMS/ ICMR,

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etc.

8. Courses offered by National Institutes and other reputed private

institutions with prior approval of Head Office.

9. Courses offered in India by reputed foreign universities with prior

approval of Head Office.

Studies abroad:-

Graduation: For job oriented professional/technical courses offered by

reputed universities.

Post Graduation: MCA, MBA, MS, etc.

Courses conducted by CIMA - London, CPA in USA, et

EXPENSES CONSIDERED FOR LOAN:-

a) Fee payable to college/school/hostel

b) Examination/Library/Laboratory fee

c) Purchase of books/equipments/instruments/uniforms.

d) Caution deposit/building fund/refundable deposit supported by

Institution bills/receipts.

e) Travel expenses/passage money for studies abroad.

f) Purchase of computers - essential for completion of the course.

g) Insurance cover for the student

h) Any other expense required to complete the course - like study tours,

project work, thesis, etc.

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QUANTUM OF FINANCE:-

Need based finance subject to repaying capacity of the parents/students with

margin and the following ceilings:

a) Studies in India - Maximum Rs.10.00 lacks

b) Studies abroad - Maximum Rs.20.00 lacks

MARGIN:-

Upto4 lacks :- Nil

Above Rs.4 lacks Studies in India: - 5%

Studies abroad: - 15%

Scholarship could be included in margin:- Margin to be brought in on

year to year basis as and when disbursements are made

SECURITY:-

Up to Rs. 4 lacks: -No security

Note: The security can be in the form of land/building/Govt.

Securities/Public Sector Bonds/NSC/KVP/LIP/ Banks Term Deposit etc. n

the name of Student/Parent/Guardian/Guarantor with suitable margin.

RATE OF INTEREST: - Up to Rs.4.00 lack 2.50% Min. 9.50%

p.a.

Above Rs.4.00 lack up to Rs.7.50 lack 2.00% Min. 10.00% p.a.

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Above Rs.7.50 lack - 1.25%, Min. 10.75% p.a.

REPAYMENT

Repayment holiday/Moratorium

Course period + 1 year or 6 months after getting job, whichever is earlier.

The loan is to be repaid in 5-7 years after commencement of repayment

BANK CHARGES

Processing/upfront charges

For Studies in India- NIL

For Studies Abroad Rs.1000 for issuance of sanction letter for

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Abstention of VISA

Amount refundable on availing loan

STAR HOME LOANS

Provides loans to purchase a Plot for construction of a House, to

purchase/construct house/flat, as well as for renovation/

repair/alteration/addition to house/flat, furnishing of house.

Maximum loan amount is Rs.300 lack and repayment ranges up to 20

years, with reasonable margin and nominal processing charges. No

commitment /administrative charges.

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The loan is available at very competitive rates of interest, currently

available in the industry

Option for different EMI amounts for different periods during tenure of

loan to suit customers repayment capacity.

Prepayment of Loan permitted

Free Personal Accident Insurance cover

Life Insurance Cover to borrowers for Loan Protection (optional)

STAR HOME LOANS

Eligibility: - Salaried employees, Professionals like Doctors,

Lawyers, Engineers, Chartered Accountants, and Self-employed persons.

Special cases from Group of individuals, NRIs

Purpose

To purchase/construct house/flat

To renovate/extend/repair existing house/flat.

To purchase a plot of land for construction of house.

To acquire household articles along with the house/flat-for furnishing the

house/flat.

Quantum of Loan:- For construction/purchase of a house/flat-

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Rs.300 lacks

Repairs/renovation/extension/addition to house/flat - Rs.20 lacks

Purchase of a plot - Rs.30 lacks

Purchase/acquire household articles for furnishing the house/flat - Rs.1.00

(15% lacks

Of Home Loan amount)

Minimum size of Housing Loan:- At Metro and Urban Centers:-Rs.

One Lacks

At Rural and Semi Urban Centers:- No minimum size of loan.

Individuals in respect of loans availed by borrowers from rural areas from

the Rural Branches.

Margin:- ForLoan up to Rs.10 Lacks 15%

For Loan over Rs.10 Lacks 20%

Repayment: - Highly flexible - maximum 20 yrs.

Fees / Charges :- No administrative fees

No commitment charge

5yrs to 10yrs:- 8.75%

10 yrs -15 yrs:- 9.00%

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15 yrs -20 yrs:- 9.25%

Security:- Equitable Mortgage (1st charge) on land/flat/house.

Third Party guarantee (if mortgage could not be created at the time of

disbursement).

STAR PENSIONER LOAN

Eligibility:- Regular pensioners or family pensioners

drawing regular monthly pension

through the branch

Retired employees (other than dismissed/compulsorily retired)

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Type of Advance:- Demand Loan/Term Loan/Overdraft

(reducible as per repayment schedule) Overdraft (3 months Pension Max.

Rs.15000/-)

Quantum of Advance:-

Unsecured/Clean:-

10 times of monthly pension (maximum loan amount Rs.1 LAC)

10 times of monthly Pension (Max. loan amount

Rs.50000/-)

Secured:- 20 times of monthly pension (maximum loan amount Rs.1

lac)

For pensioners over 65 years maximum loan amount Rs.50000/-

20 times of monthly pension (Max. loan amount

Rs.50000/-)

The net take home pension after deduction of loan installment should be at

least 40% of the pension amount.

Repayment:-

1. Max.36 EMIs one month after first disbursement.

2. 60 EMIs in exceptional cases

3. Max. 60 EMIs one month after 1st disbursement.

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Rate O Interest: - 11.50 % p.a

For Senior Citizens: - 10.75 % p.a.

CAR LOAN

Introduction:-

Bank of India offers a vehicle loan scheme as Star Auto fin. The loan

amount been sanctioned under the scheme depends upon the cost of vehicle

and the income of borrower. Bank offers an attractive rate of interest and

has also set easy repayment plan.

Highlights:-

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Loan Type :-

New Car Term Loan

Used Car Term Loan

Ex-Showroom/On Road :-

New Car on Road

Used Car on Road

Loan Amount :-

New Car Min. 50000 Max. 90000

Used Car Min. 50000 Max. 85000

Tenure :-

New Car Min - 12 Yrs

Used Car Min - 12 Yrs

Interest Rate :-

New Car 10.25 %

Used Car 11.25 %

Time to Process Loan :-

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New Car 7 days

Used Car 7 days

BANK OF INDIA DEBIT CARD

Debit Cards :- BOI Global debit cum ATM card is presently

available to accountholders in Networked branches only

Eligibility: - Satisfactory running SB, Current, Overdraft Accounts

operated upon singly (In Joint. Accounts Any one to operate)

Annual fees :- NIL

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Cash withdrawal at BOI ATM:-NIL

Balance Enquiry and Cash withdrawal at other Banks ATM in

India:- NIL

Security :-

a) Card & PIN should be kept separately.

b) Card should be kept v safe otherwise it may be misused at POS

terminal even without PIN.

c) Signature should be done on signature penal immediately on its

receipt.

d) Loss of card should be reported immediately.

e) Card should be first used at ATM thereafter at any POS terminal.

f) PIN should be changed and should be kept secretly, so that it may not

be known to any person who may misuse your card. At POS it should be

used in your presence.g) PIN Mailer will be directly sent to the Applicant & Card will be given

at the branch after proper identification.

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CHAPTER-4

BANK OF INDIA CARDS

DEBIT CARD

CREDIT CARD:-

1. INDIA CARD

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2. TAJ PREMIUM CARD

3. LAGHG UDYOGAMI CARD

BANK OF INDIA CREDIT CARD

Bank of India India Card

Card Highlights

Card Class :- Standard

Card Type:- Classic

Issuer:- Bank of India

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Offered Type:- Master Card

Main Features :-

In India and Nepal

Photo cards

Cash advance facility

Flexible credit limit for add-on cards

Reward program on Card usage

Free accident insurance policy cover

Other Insurance benefits

Corporate Cards

Balance Transfers :-

Intro Interest Rate

0% per month

Introductory Period

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0 month

Interest Rate

75% per month Min.: Rs 5000 per month (Cardholder can ask for a

minimum transfer of Rs

5, 000/- and a maximum of up to 75% of his spending limit from his

existing Card account with any other bank.}

General Features

Photo Option:- No

Add On Card:- Yes

Internet Web Based Access:- Yes

Coverage:- International

Concierge Service:- No

Invitation to Special Events:- No

Road Assistance:- No

Forex & Travel Cheque Services:- No

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Access to 24-Hour Customer Care Centre:- Yes

Personal Loan Facility:-No

Insurance:-

Air Accident:- 4, 00,000/-

Other Accident:- 2, 00,000/-

Hospitalization Benefits:- No

Eligibility:-

Salaried:- Annual Income:- Rs 75000

Interest Rate:- 12.35%

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BANK OF INDIA TAJ PREMIUM CARD

Card Highlights

Card Class:- Gold

Card Type:- Premium

Issuer:- Bank of India

Offered Type:- MasterCard

Main Features

Photo Card

Flexible credit limit for add-on cards

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Easy pay scheme

Reward program on Card usage

Free accident insurance policy cover

Corporate Cards

General Features

Photo Option:- Yes

Add On Card:- Yes

Internet Web Based Access:- Yes

Coverage:- International

Concierge Service:- No

Road Assistance:- No

Forex & Travel Cheque Services:- No

Access to 24-Hour Customer Care Centre:- Yes

Personal Loan Facility:- No

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Service Tax:- 12.36%

Insurance:-

Air Accident:- Up to Rs.8, 00,000/-

Other Accident:- Rs.4, 00,000/-

Hospitalization Benefits:- No

Salaried:- Annual IncomeRs 150000

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BOI Laghu Udyami Credit Card (LUCC)

Eligibility:- All existing customers under SSI sector who are having

satisfactory dealings for last 3 years and enjoying loan/operation limit up to

Rs.2 lackhs

Purpose:- To meet the credit requirements of Small Scale Industries and

Tiny Sector

Assessment of credit:- For assessing working capital requirement, 20% of

anticipated turnover will be taken into consideration, as Nayak Committee

recommendations.

Margin: - 25%

Validity: - Limit sanctioned under LUCC will be valid for 3 years subject

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to satisfactory conduct of account.

CHAPTER-5

ONLINE SERVICES OF BANK OF INDIA

INERNET BANKING SERVICE

E-PAY

E-REMIT

SHARE (E) TREAD

E-PAY SERVICE TAX

ONLINE PAYMENT

BOOKING AIRLINES TICKET

BOOKING RAILWAY TICKET

E-PAY DIRECT TAX

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ONLINE UTILITY PAYMENT

ONLINE APPLICATION OF EDUCATION LOAN

Online Services of Bank Of India

Star Connect Internet Banking Services

Enjoy the convenience of Banking from comforts of your Home and Office

with a mouse click.

1. Star Connect Retail ( for Core Banking Branches)

2. Star Connect Corporate ( for Core Banking Branches)

BOI STAR E-Pay

Single point for all your utility payments. Make utility payments over a

mouse click.

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1. No more late payments.

2. No more queues.

3. No more hassles of depositing cheques

Star E-Remit Service

An effective way to transfer money from any bank account in the United

States to anyone in India!

Star Share(E) Trade

A fast, easy, transparent and hassle-free way to trade in shares. Invest in

shares traded on the Stock Exchanges without visiting/ calling your share-

broker; track settlement cycles, write cheques/delivery instructions for your

purchases/sales.

E-Payment of Central Excise & Service Tax

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Tax Payment made Easy. Pay your Central Excise and Service Tax online

from the comforts of your office or home, avoiding queues and last minute

rushes.

Online E-Payment

A safe, secure and convenient mode of license fee payment to Directorate

General of Foreign Trade, Ministry of Commerce, Government of India,

through the Internet without visiting the Bank.

Online Booking of Indian Airlines Ticket

Travel Ticket booking made easy. Select your flight, provide necessary

details and pay through Bank of India Internet Banking.

BANK OF INDIA

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Online Booking of Indian Railway Ticket

Railway Ticket booking made easy. Select your train, provide necessary

details and pay through Bank of India Internet Banking

E-Payment Of Direct Tax

Pay your Direct Tax online from the comforts of your office or home,

avoiding queues and last minute rushes.

BANK OF INDIA

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CHAPTER-6

TECHNOLOGY, PRODUCT& SERVICES

INFORMATION TECHNOLOGY

BRANCH AUTOMATION

ATM

SOLOR POWER SYSTEM

FINACIAL INCLUTION

TELLER CASH DISPENSERS

INTER BANK TRANSFER

CASH MANAGEMENT

ECS (DEBIT&CREDIT)

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Technology Product & Services

Information Technology

Bank of India has been pioneer in launching key initiatives in areas of

Products, Distribution, Technology, International Operations and Risk

Management. Our Bank aims at strengthening customer relations,

diversifying delivery channels, increasing international capabilities and

services, and strengthening revenue streams from diversified sources. Our

Bank has redefined banking services with hi-tech services. The theme of

"Relationships beyond Banking" has helped in creating & cementing a niche

in the minds of our clientele.

Branch Automation

Bank completes implementation of 100% Core Banking Solution in all its

3023 branches.

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Automated Teller Machines (ATMs)

Bank is having its own 487 ATMs (both on-site & off-site). The Bank is

member of Cashtree and BANCS network. The Bank is the Settlement

and Nodal Bank for Cashtree ATM network having 13 member Banks

and BANCS network having 14 member banks. The Bank has also

entered into bilateral agreement with State bank of India and its

associates. Our Bank has joined National Financial Switch (NFS) which

enables our Customers to access more than 35,000 ATMs across the

country.

ATM Locator:-

Solar Power SystemsSolar Power Systems implemented in 147 Rural / Semi urban branches

where there is acute shortage of Power or high load-shedding periods.

We plan to extend in another 100 branches / administrative offices

during the year 2009.

Financial Inclusion

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IT enabled FINANCIAL INCLUSION SOLUTION has been

successfully implemented in different states of India, viz. Gadab (rural)

branch of Raigad Thane Zone, Puttur in Hyderabad Zone, districts of

Lucknow in U.P and Budhni in Sehore District, Bhopal in M.P..

Expansion of the solution in these centers is in full-swing.

Teller Cash Dispensers

Installation of Teller Cash Dispensers is in progress at identified

branches. It will reduce wait-time, enhance the productivity of Tellers

and also help in accurate dispensing of Cash.

Interbank Fund Transfer

Online Interbank Fund Transfer made easy and convenient. Now, you

can transfer funds ONLINE across banks, through our Star Connect

Internet Banking Services, using RTGS/ NEFT facility, WITHOUT

ANY CHARGES.

Online Application for Education loan

On Line facility available for submission of Education Loan

application.

Online Utility Payments

Online facility for payment of Utility bills and other payments viz.

BANK OF INDIA

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MTNL, Reliance Infocomm, BSNL (select circles), Tata Indicom,

Vodafone, Idea, Airtel, MSEB, Reliance Energy, Mahanagar Gas, Tata

Sky, BSES Rajdhani, BSES Yamuna, NDPL Delhi, VSNL, LIC etc.

STAR CASH MANAGEMENT

A product specifically for corporate customers. It offers fast-track

cheque collections, speedier release of funds and profitable funds

management at a reasonable cost.

ECS (Debit & Credit)

BOI offers its customers a faster and easier method of effecting

payments by direct debit to the customers account in case of utility

payments, credit card bills etc. ECS is also a preferred method of credit

in respect of dividend warrants, interest warrants, refund orders, salary

pensions etc.

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CHAPTER-7

CONCLUTION

CONCLUSION

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Bank of India is one of the famous banks in India. It has various

objectives and also provides various types of services. It also provides

various types of deposit schemes to customer and also various types of

loans to customers and also other facilities. This Banks are going global

and providing advanced services to their customer such as ATM and

Phone Banking.

CHAPTER 8

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QUESTIONNAIRE

QUESTIONNAIRE

What is meaning of bank?

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What is history of bank?

What are various types of deposits?

What are different types of loans?

What are different types of cards?

What are online - services provided your bank?

What are other services provided of customers?

harshal finallll

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