head ldm 2015

www.learnwithflip.com

HEAD: LEARNING DELIVERY MANAGEMENT (LDM)

A senior IIM alumni startup, Finitiatives Learning India Pvt. Ltd (FLIP: www.learnwithflip.com) offers India's

largest range of e-learning and certifications in Banking & Financial Services (BFS). Weve pioneered the

e.learning model in this space; as a young company, weve created Indias only private, industry

endorsed certification brand in BFS. We have marquee relationships: co-branding with the NSE; BSEs

Digital Education Partner; an Education Partnership with Infosys Finacle the core banking platform used

by 140 banks across 73 countries. Weve crossed ~ 30000 young professional users in ~5 years. Our

customers are across a spectrum of B2B, as well as B2C.

We are a solid, proven, hugely scalable startup; we have a first mover advantage, with exciting adventures planned;

thats where you come in. READ THE COMPLETE JD CAREFULLY, BEFORE APPLYING.

YOUR ROLE:

LDM covers the services offered to both B2B and B2C, to ensure an excellent learning experience. The end goal,

is repeat business & positive word of mouth. There are broadly three sub segments in this unit:

1. B2B LDM: :

a. Working, via a team of Relationship Managers (RMs), with B2B customers to implement processes

which ensure learner engagement and motivation; and ensure successful learning.

b. Ensuring repeat business from these customers with a revenue target for this.

c. Continuous work to improve the quality of learning for B2B customers

.

2. B2C LDM :

a. Managing the B2C learner engagement and learning experience: via online sessions, email query

support, newsletters, forums, and various activities.

b. Tracking and monitoring usage and taking action accordingly.

c. Ensuring repeat business from these customers.

d. Continuous work to improve the quality of learning for B2C customers

e. Ensuring a min 20% up & cross sell to B2C

3. Product Management:

a. Keeping the entire library of courses updated & error free;

b. Collecting & analyzing feedback to ensure any modifications/changes as needed,

You will be responsible for the above, along with managing the P&L for the unit.

The role is currently based out of FLIPs HQ in Mysore.

Finitiatives Learning India Pvt. Ltd.(FLIP)



WHAT'S IN IT FOR YOU:

This is a start up, entrepreneurial role, with cushioning. Youll get :

1. A chance to make a difference; your voice will not only be heard, youll be in the band.

2. To enjoy the journey, with good people

3. A good base cash salary, plus performance based cash bonus

4. ESOPs: You generate results, value grows. If you succeed, youll grow your wealth. If not, youll have earned your

salary and will have had one hell of a ride.

WHO YOU ARE:

A start-up is both difficult and exhilarating! FLIPs broken barriers and built a great reputation. Still, the model is new

in India and needs belief and a long term (3-5 year) view. Apart from these, youll need:

- High intelligence, with creativity in thought

- Comfort with Banking & Financial Services. (BFS)

- Someone who takes responsibility and is hands on

- A minimum of 4 years experience, post MBA, with min 1 yr in BFS; OR 2 years experience post an

FPM (any banking/finance area) from a top tier B School. An FPM will be preferred.

WHAT'S NEXT:

1. A note SPECIFIC to FLIP, specifying reasons for interest + your CV. Send these to [email protected]

2. If these fit, a Skype video call

3. If that works, a case analysis

4. Were close now: lets meet

5. Begin your entrepreneurial innings at Team FLIP

head ldm 2015

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