How to create & implement an effective

health & wellbeing strategy

Health & Wellbeing

CONTENT OVERVIEW

• The What – What does health & wellbeing mean to your

organisation

• The Value – How health impacts on the bottom line

• The Team – Setting up your wellbeing committee

• The Approach – How to deliver an effective health &

wellbeing programme

• Q & A

QUICK INTRODUCTION

CAROLINE SIDELL

Managing Director of Via Vita Health

Head of Wellbeing Nationally for PiXl Schools

Sunday Times PE Teacher of the Year 2009

Ambassador for Dame Kelly Homes Trust

Torch bearer and Guard of Honour at London Olympics 2012

Resource writer for every Olympic Games since 2012

What does health & wellbeing mean to you?

The What

Happiness

Work:Life

Balance

Stress & Time

Pressure

Nutrition

Physical

Activity

Energy

Levels

Bodyshape

Physical

Wellbeing

Emotional

Wellbeing

WHAT WELLBEING MEANS TO EMPLOYEES

Engagement

Surveys

Occupational

Health

EAP

EXAMPLE HEALTH & WELLBEING SERVICES

Absence

Management

Gym

Membership

Mindfulness

Health & Wellbeing

Education

Smoking

CessationPMI/ Cash Plans

DSE Assessments/

Physiotherapy

Fruit & Healthy

Food

Health Checks

Growing the health

and well-being

agenda, January

2016

How health & wellbeing impacts the bottom line

The Value

9

CostDirect Outgoing

LossReduced

Productivity

£ £

UNDERSTANDING THE COSTS

CIPD ABSENCE REPORT 2015

Average number

of days lost per

employee to

absence

Average cost of

absence per

employee per

year

Of organisations

have seen an

increase in mental

health issues

Of organisations

have a standalone

health & wellbeing

strategy

8%6.9days £554 41%

Source: CIPD Annual Absence Management Survey 2015

Health

Prevention

Actions

DIRECT COSTS

Health

ReactionHealth/Absence

Management

Cost p/Action

Time

High

Engagement

Low

Engagement

Absence,

Presenteeism,

Turnover

Productivity

PRODUCTIVITY LOSS

Engagement

£5,400

£1,700

£1,500

£2,800

£600

Productivity

Loss

Direct Cost Absence

Turnover

Presenteeism

UNDERSTANDING THE BUSINESS CASE

Setting up your wellbeing committee

The Team

WELLBEING COMMITTEE/ COMPANY BUY IN

HSE Rewards

Project

Manager

L & D Marketing/IT

Executive

Sponsor

HR

Project lead and day

to day contact

Technical sign off

integration/adoption

Final sign off on

all activity

How to delivery an effective health &

wellbeing programme

The Approach

CONTINUOUS IMPROVEMENT APPROACH

CONSULT CREATE ENGAGE ANALYSE

Continuous Improvement Approach

CONSULT

Wellbeing Audit & Analysis

• Business Overview

• Employee Demographic

• IT & Communication review

• Current State Analysis

• Existing Rewards & providers

• Brand Analysis

• Competitor Analysis

• Future State

• Performance Metrics

• Objectives

• KPIs

Employee Consultation

• Employee Surveys

• Focus Groups

• Polls

Wellbeing Committee

• Form and consult cross-functional committee

CONSULT

Employee Demographics

Current State Analysis

Existing Providers

Future State

Business Overview

IT & Comms Review

Objectives & KPIs

Employee Consultation

ACCREDITATIONS

• INVESTORS IN PEOPLE

– Good practice wellbeing award

• THE SUNDAY TIMES

– Best Companies Awards

• WORKPLACE WELLBEING CHARTER

CREATE

Onsite Delivery Options

• Health & Wellbeing Consultancy

• Programme Management

• Absence Management

• Health Workshops / Seminars/ Lunch & Learn Sessions

• Bespoke Leadership & Development Training

• Directors & Managers Health and Wellbeing training

• Wellbeing Clinics (Individual health checks & consultations)

• Organisation fitness challenge co-ordination

• Occupational Physiotherapy

• Ergonomics & DSE Assessments

Online Delivery Options

• Wellbeing Portals

• Webinars, Video

Rewards & Benefits

• PMI, Insurance

• Platform , Benefits, Cash plans

Content

• Digital Resource Pack (Monthly)

• Video Content

• Webinar

• Wearable Devices

CREATE

ENGAGE

Wellbeing Calendar

• National Health Campaigns

• Fundraising and events

• Local activity calendar i.e. 5km Fun Run

Communications Plan

• Internal Communications- email, intranet

• PR opportunities

• Awards

• Social Media Workshops &

• Training

• Delivery Mechanics

Digital Resource

• Email campaigns

• Hard copies in office

• Direct Mail

Organisational Challenges

• Set organisational challenges with Fitbit, Garmin

• Non device organisational challenges

Wellbeing Champions

ENGAGE

ANALYSE

REVIEW DESCRIPTION OWNER

Day to Day

Project

Manageme

nt

Via Vita Health will aim to address any

issues which fall outside of the Monthly

calls on SLA basis.

PM

Monthly

Review

Monthly review performance against

objectives, KPIs

PM

Quarterly

Performan

ce Meeting

Quarterly review of performance against

objectives, KPIs, feedback and planning

if required for following quarter i.e.

Content, events, organisational

challenges.

ALL

Annual

Review

Annual review of performance against

objectives, KPIs, feedback and planning

if required for following quarter i.e.

Content, events, organisational

challenges.

ALL

ANALYSE

DELIVERY PROCESS

Wellbeing Audit

Employee

Consultation

Health &

Wellbeing

Strategy

Engagement

Plan/Marketing

Health &

Wellbeing Policy

Engage/

DeployAnalyse

Engage/

DeployAnalyse

Project Management

Re-Consult Create/ Adjust

Consult

SET UP Q1 Q2

Create

Case StudiesCONSTRUCTION CLIENT

- Example full package

VARIOUS CLIENTS

- Smaller programmes

CLIENT KEY STATISTICS 2015

47YEARS

Average age of Employees

32%

Percentage of employees who

displayed high blood pressure

75%

Overall percentage of overweight or obese

employees

Percentage of employees that indicated raised

cholesterol

49%

A leading indicator would be obesity. Being obese (a root cause) can lead to potential problems such as heart failure, the development of diabetes, vascular

problems and joint degeneration (undesired outcomes).

CLIENT ABSENCE | CURRENT STATE 2015

21,796DAYS

19%

Total number of days lost in 2015 due to absence

£4.5MILLION

Total cost of absence based on 3,000

employees

36%

Percentage of absence in 2015 due to muscular

skeletal

Percentage of absence in 2015 due to mental

health & stress

CLIENT DELIVERY PLAN OVERVIEW

BEING THE BEST FOR FAMILIES

Apr- 16 May - 16 Jun - 16 Jul - 16 Aug - 16 Sep- 16 Oct - 16 Nov - 16 Dec - 16 Jan - 17 Feb - 17 Mar - 16

HEALTH SCREENING ONGOING

EAP ONGOING

WEBSITE/APP ONGOING

PHYSIO TEL ONGOING

WELLBEING CLINICSMONTHLY

SITE 1

MONTHLY

SITE 2

MONTHLY

SITE 3

MONTHLY

SITE 1

MONTHLY

SITE 2

MONTHLY

SITE 3

MONTHLY

SITE 1

MONTHLY

SITE 2

MONTHLY

SITE 3

MONTHLY

SITE 1

MONTHLY

SITE 2

MONTHLY

SITE 3

PHYSIO CLINIC MONTHLY

SITE 1

MONTHLY

SITE 2

MONTHLY

SITE 3

MONTHLY

SITE 1

MONTHLY

SITE 2

MONTHLY

SITE 3

MONTHLY

SITE 1

MONTHLY

SITE 2

MONTHLY

SITE 3

MONTHLY

SITE 1

MONTHLY

SITE 2

MONTHLY

SITE 3

MANAGER TRAINING MY WELLBEING MY TEAM MY BUSINESS MY DEVELOPMENT

TOOLBOX TALKS QUARTERLY (ONISTE/VIDEO)QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO)

LUNCH & LEARNSQUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO) QUARTERLY (ONISTE/VIDEO)

CLIENT MARKETING CHANNELS

CHANNEL DETAIL FREQUENCY REACH

EMAIL Use email to promote health and wellbeing campaigns MONTHLY

WEBSITE/APP Constant feed of articles, recipes, programmes and community from within

the app

ONGOING

DIGITAL RESOURCE

PACKQuarterly or monthly magazine which wraps up all the key information

from the quarter which can be both online magazine and hard copy.

QUARTERLY

NOTICE BOARDS Use of notice boards to promote key messages and key provision such as

health screening, EAP, Physiotherapy, WellbeingZone etc.

QUARTERLY

NEWSLETTER Promote key health messages in the Newsletters TBC

TV Use of TV screen network to promote key messages and key provision

such as health screening, EAP, Physiotherapy, WellbeingZone etc.

QUARTERLY

SHIFT Quarterly update of information, campaign and resources. QUARTERLY

SOCIAL MEDIA Use of corporate channels to promote health messages- could be a good

way create positive PR externally and internally

WEEKLY

DOWN THE LINE

MEETINGS……. TBC

TEAM BRIEFINGS ...... TBC

TOOL BOX TALKS Create a programme of quarterly toolbox talks at targeted sites or as part

of safety briefings

TBC

MARKETING MESSAGING | EXAMPLES

Example promotional materials to promote

messaging around sites.

CLIENT WELLBEING ZONE

WELLBEING | CONTENT HUB

WELLBEINGZONE WEBSITE & APP

• Fully customisable, branded site and mobile app

• Supports health and wellbeing programmes

• Promotes a feeling of community and engagement

• Management information portal tracks usage, impact

• Improves productivity and performance

• Better retention & reduced absenteeism

• Wearable devices

AVAILABLE TO FAMILY & FRIENDS INCLUDED

WELLBEINGZONE WEBSITE & APP MI

• Wellbeing articles, videos

• Detailed Monthly and Quarterly MI

• Client Admin login to access content

management systems & MI Portal

• Upload your own company news and

resources

• Secure WBZ video consultation module to

engage with your company OH EAP,

Physiotherapy Programme

• Launch & Monthly Publicity Packs

DIGITAL CONTENT

• Bespoke Health and Wellbeing Digital Resource Packs

• National Health Campaigns Awareness

• Video & Web Content

• General internal communication

• Recipes and Nutritional Advice

• Organisation challenges & Engagement

• Hints, Tip and Advice

• Exercise & Fitness

• Food and Nutrition

• Mind-set- Resilience

• Stress Management

• Sleep

• Work life Balance

4-PART

PROGRAMME

2 . WELLBEING CLINICS

OFFICE & PRE/POST NATAL

EMPLOYEES

1. WORKSHOPS

3. DIGITAL CONTENT & CAMPAIGN

ORGANISATION

4. CORPORATE

FITNESS CHALLENGE

ALL HEAD OFFICE STAFF

TARGETED DIRECTORS, MANAGERS, SALES TEAMS & REMOTE STAFF

OFFERED QUARTERLY

TARGET ALL EMPLOYEES

VIDE

CO-ORDINATION &

ENGAGEMENT OF ALL STAFF

COMPREHENSIVE

PROGRAMME

EXAMPLE PROGRAMME

3. WELLBEING CONTENT & CAMPAIGN

ORGANISATION

3-PART

PROGRAMME

2. WELLBEING CLINICS

1. WORKSHOPS / TOOLBOX

TALKS

ALL HEAD OFFICE STAFF

EVERY MONTH & VARIOUS

SITES

HEALTH & WELLBEING ENGAGEMENT &

SUPPORT FOR ALL HEAD OFFICE

EMPLOYEES

OFFERED

QUARTERLY ON

SITES & HEAD

OFFICE

ALL EMPLOYEES

EXAMPLE PROGRAMME

2-PART

PROGRAMME

2. WELLBEING CLINICS

1. TRAINING DAYS

DIRECTORS, AREA

MANAGERS & SALES TEAMS

OFFERED

QUARTERLY

AFTER EACH

WORKSHOP

PART OF EMPLOYEE

DEVELOPMENT

PROGRAMMES

EXAMPLE PROGRAMME

For more information please contact:caroline@viavitahealth.co.uk