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Online Virtual Environments for Healthcare Professionals’ Training Parvati Dev, PhD CEO, CliniSpace

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We need "flight simulators" for training in healthcare. This talk was presented to the Bio2Device group in the Silicon Valley / San Francisco Bay Area in August 2011.

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Page 1: Healthcare Training with SImulation

Online Virtual Environments for Healthcare Professionals’ Training

Parvati Dev, PhDCEO, CliniSpace

Page 2: Healthcare Training with SImulation

Virtual Environments

3DNetworked

Multi-person

World of WarcraftSecond Life

Open Sim, Avaya, OLIVE, VastPark ……..

CliniSpace© 2011 IIL Inc. GameTech 2011 at Orlando 2

Page 3: Healthcare Training with SImulation

THE PROBLEM WE WANT TO ADDRESS

Issues of Patient Safety and Healthcare Qualitywhich increase Healthcare costs

METHOD

Immersive Training

Page 4: Healthcare Training with SImulation

Example: Training for patient safety

The cost of medical errors is huge– $22-38B (source: AHRQ)– Prevention requires systemic change through training

An example – Septicemia– 2% of hospital discharges in the U.S. include septicemia– Average charge is > $60,000 per case– One case prevented can pay for the training

This training is difficult, requires emotional engagement

Role playing is emotionally engagingVirtual medical spaces are very effective role playing

environments

© 2011 IIL Inc. GameTech 2011 at Orlando 4

Page 5: Healthcare Training with SImulation

Training is expensive

Onboarding a new hire - $60,000 and 6 months– Cost of lost supervisory time– Cost of inefficient trainee time– Training is apprentice-based and opportunistic

What if training was like being in a live hospital- But every case gave useful learning- And training was completed in 2 months

Potential savings$40,000 and 4 months per trainee

Page 6: Healthcare Training with SImulation

CliniSpace

© 2011 IIL Inc. GameTech 2011 at Orlando 6

Virtual Learning Environments

Page 7: Healthcare Training with SImulation

CliniSpace

An immersive, collaborative, online environment that represents authentic medical spaces– Dynamic patient and interactive medical objects in a navigable 3D

space

Enables team training in a simulated ED or ICU– Remote collaboration with team members in-world

Creates safe and effective learning opportunities for critical events AND routine care– Clinical decision making (minimize cognitive error)– Communication skills (error prevention strategies)– Medical protocols (ACLS, BLS)

© 2011 IIL Inc. GameTech 2011 at Orlando 7

Page 8: Healthcare Training with SImulation

What makes up amulti-user

virtual environment?

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Virtual World Platform

Virtual Patients w physiology

3D BuildingED, ward,

exam room, clinic

Medical Objects with functionality

Tracking and Performance Assessment

from database

Virtual Role Players

Real Role Players

Manual Assessment

Scenarios based on Curriculum Mentor / Guide

Page 10: Healthcare Training with SImulation

Virtual World Platform

Virtual Patients w physiology

3D BuildingED, ward,

exam room, clinic

Medical Objects with functionality

Virtual Role Players

Real Role Players

The Components

Page 11: Healthcare Training with SImulation

CliniSpace Environments

CliniSpace™

Reception Conference Room

WardMedical Clinic Urgent Care

Intensive Care Emergency Care

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We can represent any space

Page 13: Healthcare Training with SImulation

The patient and environment interact

Some variables are observed – monitor, hematology report

Some variables are affected by actions in the environment – saline drip replenishes blood fluid

volume– antibiotic reduces circulating

cytokines and causes the body temperature to drop

Variables also affect the patient – patient appearance (bleeding,

pallor, rash) – actions (vomiting, coughing)

© 2011 IIL Inc. GameTech 2011 at Orlando 13

Page 14: Healthcare Training with SImulation

Medical objects

Page 15: Healthcare Training with SImulation

Medical objects

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Page 17: Healthcare Training with SImulation

Bloodvolume

Bloodpressure

Heartrate

Oxygensaturation

Respiratoryrate

Bleeding

Page 18: Healthcare Training with SImulation
Page 19: Healthcare Training with SImulation

Virtual Role Players

Page 20: Healthcare Training with SImulation

Real Role Player

Page 21: Healthcare Training with SImulation

Virtual World Platform

Virtual Patients w physiology

3D BuildingED, ward,

exam room, clinic

Medical Objects with functionality

Scenarios based on Curriculum

Virtual Role Players

Real Role Players

Mentor / Guide

Page 22: Healthcare Training with SImulation

Scenario

– RN: Dr. Smith, do you think it would be appropriate to give Mr. Appleberry some pain medication and put in orders for labs and diagnostics.

– [RN: I think you should come and see this guy pretty soon]– MD: Yes, I would like you to give Mr. Appleberry 1-2 of

Morphine and order the following: CBC, Chem 8, UA and KUB

– [Note: MD/confederate can prompt or just give the order to the learner if no recommendation is given]

– RN: Dr. Smith let me repeat and clarify your orders.

Page 23: Healthcare Training with SImulation

Mentor / Guide

Page 24: Healthcare Training with SImulation

Virtual World Platform

Virtual Patients w physiology

3D BuildingED, ward,

exam room, clinic

Medical Objects with functionality

Scenarios based on Curriculum

Tracking and Performance Assessment

from database

Virtual Role Players

Real Role Players

Manual Assessment

Mentor / Guide

Page 25: Healthcare Training with SImulation
Page 26: Healthcare Training with SImulation

Assessing Behavior

© 2011 IIL Inc. GameTech 2011 at Orlando 26

Page 27: Healthcare Training with SImulation

Protocols and Checklists

© 2011 IIL Inc. GameTech 2011 at Orlando 27

Page 28: Healthcare Training with SImulation

What can you do with avirtual environment?

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Patient Assessment in Nursing

Patient, post-op, after fracture has been set– Review the chart– Speak with patient– Do assessment– Decide on interventions

• Physician orders (medications, other)• Patient safety issues• Patient comfort issues

– Write up notes

© 2011 IIL Inc. GameTech 2011 at Orlando 29

– with fe

edback layer

– with game la

yer

Page 30: Healthcare Training with SImulation

Advanced Nursing Scenarios

Procedure scenarios– Multi-tasking– Dealing with distractions

Communication scenarios– Based on accepted guidelines – TeamSTEPPS– Close the communication loop; use names– Clarification and check back– Raising concerns through a hierarchy

© 2011 IIL Inc. GameTech 2011 at Orlando 30

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IHI – Learning safety ‘bundles’

© 2011 IIL Inc. GameTech 2011 at Orlando 31

Technology

Assessment

Page 32: Healthcare Training with SImulation

Learning rules for patient safety

Number of safety items checked

Number identified accurately as correct or incorrect implementation

Understanding of safety issues as identified through discussion

© 2011 IIL Inc. GameTech 2011 at Orlando 32

Page 33: Healthcare Training with SImulation

Assessment items

Multi-player– Learner– Rest of team

Discussion of evidence

30+ bundles– Game?

© 2011 IIL Inc. GameTech 2011 at Orlando 33

Page 34: Healthcare Training with SImulation

Faculty authoring

© 2011 IIL Inc. GameTech 2011 at Orlando 34

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Learning medical billing codes

Number of accurately coded notes

© 2011 IIL Inc. GameTech 2011 at Orlando 35

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Pre-test Values Post-test Values

60

50

40

30

20

10

0

HPS VED

HPS VED

Comparison of Team Leadership Before and After Practicing Four Resuscitation Scenarios on a Human Patient Simulator (HPS) or in an Online, Virtual Emergency Department (VED) with Virtual Patients

The Data Show . . .

Page 37: Healthcare Training with SImulation

GameTech 2011 at Orlando 37

Current and near future uses

Virtual Medical Center– In negotiation

Practising communication– Nurse to physician

Practising assessment of patient– Nursing

Managing sepsis– Under development

Learning billing codes– 100,000 members in organization

Learning safety protocols– Under evaluation

Learning medical Spanish– Research project

© 2011 IIL Inc.

Page 38: Healthcare Training with SImulation

THANK YOU & QUESTIONS

IIL slides are on SlideShare.Search for ‘parvatidev’ or ‘clinispace’

Email me [email protected]

© 2011 IIL Inc. GameTech 2011 at Orlando 38