help desk & tech center
TRANSCRIPT
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Help Desk & Repair Center
Computer Techs:
Aaron Swett & Mike Garvey
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Help Desk
• Place to start if you are having computer problems• Located in the main hallway near the main entrance• Opened at 7 a.m.• Problem will be troubleshoot and attempted to be
fixed• If unresolved, a referral to the BHS-Repair Center
will be issued• You cannot go to the Repair Center without a
referral from the Help Desk
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Help Desk
• Basic Computing Issues– Login– Rebooting– Wi-Fi– Resolution/Display settings– Saving Location
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Repair Center
• Located in the north end of BHS Library• Opened at 7 a.m.• Complex repairs take place here• Loaner units are issued here if they need to
stay over night
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Repair Center
• Monitoring of computers will be taking place as students use them
• This is to insure students will not be experiencing problems
• If so we can provide some kind of assistance