Highbury CollegeBusiness Support – a focus on student success

Prepared for: Outstanding Showcase

Date: 4 November 2011

Introductions

• Jonathan Cox, Executive Director of Finance & Corporate Services

• Barbara Green, Head of Safety, Health & Environment

• Mary Basson, Head of Human Resources

Support staff contribute fully to the achievements of students and the success of the college”

Ofsted

Workshop Programme

• SAR process and content for business support groups

• Impact of business support self assessment on student success, including ECM

• Quality improvement plans to enhance and measure contribution to student success

• Performance review process for managers, teachers and support staff

• Process used to support value for money

H:Stella:Strat Planning 05-07 Updated 06.09.04

Assessment & Student

Monitoring

Curriculu

m D

evelopm

ent

& Managem

ent

Teaching &

Learning

TheHighbury Student

Org

anis

atio

ns

Businesses

Community

Groups

Stud

ent

Supp

ort

Estate

s &

Facilities

Mar

keti

ng

FinancePartnership &

Stakeholder Engagement

Leadership &

Management QualityAssurance

Hum

an

Resources

Info

rmat

ion

& K

now

ledg

e

Man

agem

ent

Safety, H

ealth

& E

nvironment

Strategic PlanningModel

A Business Support SAR gives:

• A pen picture of a Business Support department• An account of ‘how what it is does’ supports

students • Information with evidence (facts and figures) • Progress made with identification of areas for

improvement (QIP)• Judgments on its strengths, weaknesses and

grades• Contributions to key themes (ECM)

Key Themes

• Every Child MattersStay SafeBe Healthy Enjoy and Achieve Achieve economic prosperity Make a positive contribution

• Equality and Diversity• Health and Safety

Evidencing the Impact

• Evidence implying a contribution towards student success

• Evidence actually recording a specific contribution towards student success

Business Support SAR template

Key headings:

1. Summary of key service and support provided2. Impact of service/support on student success3. Progress made previous year (QIP)4. Key Strengths5. Key Weaknesses6. Areas for development next year7. Key Risks8. Equality & Diversity9. Every Student Matters10.Health & Safety11.Capacity to Improve

SAR Validation

Each SAR is subject to a validation process led by the Principal and Executive Director of Collegiate College.

The validation process tests the relevance of the information included as well as questioning the evidence provided (particularly how and where this can be linked to student success).

Performance Review Process

Insert text here

Performance Review Cycle

January

February

March

April

May

June

July

August

September

October

November

December

Management targets reviewed and new targets agreed for forthcoming year

Oct/NovAll support and lecturing staff to have their final review carried out

College success rates confirmed

May/JuneMidyear review to be held with all staff

Individual observation grades confirmed

Targets set for all staff (maximum of 3)

Performance Review Process

• Aligned to key strategic objectives (included within ‘core competencies’)

• 3 targets for each member of staff with measures for Good and Outstanding

• Lecturer incremental progression based on meeting the minimum target threshold

• Performance Related Pay for Outstanding achievement of targets (must link through with student success)

Proving Value for Money & Effective use of Resources

• Student Success as a relationship to the financial performance of the College

• VFM Indicators– Viable courses – Delivered in cost effective manner (efficiency ratio, on-

line learning)– Efficient use of teaching staff (curriculum planning, SCP,

Mix, Pay modernisation)– Efficient use of resources (student feedback, strategic –

centrally controlled, benchmarking)

Proving Value for Money & Effective use of Resources• VFM Indicators

– New activities adequately planned – Funding agencies funding maximised– Commercial activities make a positive contribution– Effective procurement– Effective control over expenditure– Efficient allocation of capital– Efficient use of Accommodation – Culture of efficiency and cost effectiveness

A Culture of VFM, Efficiency and Cost Effectiveness

• Monthly Business Results• PRP Key Targets• Strategy for Innovation and Enterprise• Success Meetings and SAR

Questions & Comments