how e.leclerc speeds-up products’ time to market, while ......operational benefits for e.leclerc...
TRANSCRIPT
How E.Leclerc speeds-up products’ time to market, while offering consumer better transparency.
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Mouvement E.Leclerc - Who are we?
IN A NUTSHELL
Specialized stores in France
International Stores
E.Leclerc Express en France
Stores owners in France Employees
Drives in France
Hypermarkets in FranceN°1 Retailer in France
with 20,4% marketshare
and 37,75G€ turnover
digital = 59,2% of growth
Differentiate by providing Transparencyto consumers who are
requesting it
Improve the omnichannel
shopping experience
Key challenges to tackle in omnichannel era
Make every product available on every channel to address
every sales' opportunity
1 2 3
How to bring data from the supplier to the Consumer?
From the back office up to the consumer touch points
Supplier
Supplier
Supplier
Supplier
Supplier
E-commerce
Stores
Mobile
SystemsCustomers
https://www.e-leclerc.com/catalogue/nos-magasins/magasins-specialises
and make it work for all E.Leclerc’s brands?
The question we asked ourselves?
How can you handle more than 10 000 suppliersand ask them to provide more data
with a better qualitywhile improving the time to market?
The supplier collaboration platform for omnichannel retailers
+16 000 brands 18 retailers
Listing & Data Collection
le Mouvemenet E.Leclerc has chosen Alkemics
Data Security : certification ISO 27001
Platform : collaborative tools between retailer and full range of suppliers (ex chat)
Technical Support and retail business expertise to support the project and a fast implementation
Iteration and agility of the data model to progressively cover all business needs
Compatible with GS1 standard but not limited to GS1
Results and return of Experience with Alkemics?
● Focus on data quality & supplier relationship
● Suppliers are accountable● Streamlined and data
driven communication with business teams
● A 30-people team in charge of “collection”
● ... working on behalf of suppliers
● Unefficient back-and-forth communication with business teams
The listing and data collection : before / after Alkemics
Business
People & Organization
● Manual process● Poor data quality● Unable to cope with new
needs● No traceability
Business
People & Organization
● End-to-end automation● Data quality KPIs● Agility for new needs● End-to-end traceability
Speed-up Product time to market
Operational benefits for E.Leclerc retailer
Operational & organisational efficiency through new process and tool -better internal collaboration
Fasten the digital innovations launch
1 single source/processto feed all business team and needs (pricing, listing, supply, e-commerce, marketing…)
Data QualityComplete, accurate and qualitative product data
“Standardized” collectionNo manual processing
with GDSN inter-operability
and flexibility
Differentiate by providing
Transparencyto consumers who are
requesting it=
nutritional, origin, health, environmental
infos are now collected ex: INCO & Nutriscore
Improve the omnichannel
shopping experience
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digital assets, keywords, videos are now available
on all channels
Benefits & Results for the key challenges of omnichannel
Make every product available on every channel to address every
sales' opportunity=
100 % increase of number of
products on digital channels
1 2 3
● Time saved in product information filling & sending
Tips to make it work: Key benefits for suppliers!
● Less typing errors
● One single standardized platform to centralize and share product information to all retailers
● Systematic controls, error detection and smart suggestions based on AI to improve data quality
Better collaboration between suppliers and E.Leclerc
● Reporting to monitor data quality, reactivity and response time with retailers
● Easiest communication in a chat to facilitate collaboration with retailer
French Apero in the Hall 7, stand 7
Alkemics, the supplier collaboration platform for omni-channel retailers
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