How SAP’s Vision and Purpose Come to Life

Enabling Our Customers to Improve the Economy, our Society, and the Environment through Technology

May 2017

Contents Letter from Bill McDermott

Improving the Economy, Society, and the Environment

Economy

Society

Environment

How SAP Makes a Difference

Making a Difference

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3

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12

17

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Letter from Bill McDermott

SAP’s vision is to help the world run better and improve people’s lives.

In service to this enduring purpose, we have committed our people and our products to address the world’s biggest economic, environmental, and societal issues. SAP customers have made significant impact in areas such as chronic disease prevention, humanitarian relief, digital government, and energy efficiency. We are inspired by these efforts. We also know that much more work lies ahead.

This publication shows what is possible when modern innovation is applied to longstanding global concerns. Mobility, cloud computing, big data, and the Internet of Things – all enabled by

our once in a generation SAP HANA architecture – give us more potential than ever before. A better, more intelligent world is now within our grasp. We now have the technology to deliver economic opportunity for all people and substantially improve lives.

Let’s come together and tackle the greatest challenges because they truly are our biggest opportunities. I warmly welcome you to this cause.

Bill McDermott CEO, SAP SE

Our vision is to help the world run better and improve people’s lives. Our solutions help people, businesses, and institutions achieve economic development, social progress, and environmental impact.—Bill

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Improving the Economy, Society, and the Environment

The world today presents us with opportunities like never before. But it also poses challenges on a much larger scale.

The United Nations has defined 17 Sustainable Development Goals (SDGs) to transform the world’s economy, society, and environment. These goals are a universal call to action to end poverty, protect the planet, and ensure that all people enjoy peace and prosperity.

We integrate these goals with our own higher purpose: to help the world run better and improve

people’s lives. They inspire us to remain focused on doing our part to solve the most pressing issues facing the billions of inhabitants on our precious planet Earth.

We believe digital technologies will enable companies and organizations to tackle some of the world’s most complex, intractable problems, such as abolishing poverty, saving the lives of the more than 6 million children who don’t live to see their fifth birthdays, and reducing global CO2 emissions by a third – to name a few.

SAP’s opportunity is to provide our customers, partners, and consumers with the tools they need to have an impact – whether it’s empowering the poor through financial services, providing personalized medicine, building infrastructure, or combating climate change. In collaboration with our customers and other organizations, we are determined to deliver on our higher purpose of making the world a better, more sustainable place, ultimately improving the lives of billions of people.

To learn more and find details from this report, visit www.sap.com/unglobalgoals

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Making a Difference

SAP brings people and technology together to improve people’s lives and make the world a better place.

Society

EnvironmentEconomy

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EconomyEconomic improvement goes beyond revenue growth. It is also about providing meaningful work to people across the world—empowering prosperity through a living wage, shelter, and nutrition. Another component is to promote innovation by developing a strong industry while protecting individual and organization privacy.

SocietyHealth, education, access to technology, and public safety are at the core of a peaceful and just society. They are what enable citizen engagement and human progress. When people are more productive they lead happier, healthier, and more fulfilling lives.

EnvironmentClimate change touches everyone today and will impact the lives of future generations. Whether in rural or urban areas, the need for water, clean energy, and responsible development is key to continued prosperous life on this planet.

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Economy

Work & ProsperityThe main factor in providing economic empowerment and ending poverty, hunger, and exclusion is fairly paid jobs. Creating 30 million jobs every year would eradicate poverty.* SAP software helps companies work better to bring economic prosperity and jobs to people around the world.

Economy

Innovation & SecurityInnovation is key to human progress and economic development.* But in this age of hyper-connectivity and cloud, security and privacy are major concerns for people and companies alike. SAP provides innovative solutions with world class security standards to more than 300,000 customers so they can in turn develop their respective industries, provide work, and ensure the mobility of people and goods, thereby improving people’s standard of living.

Society

Health & EducationHealth and education are essential to well-being and sustainable development. For example, since 2000, measles vaccines have averted nearly 15.6 million deaths.* SAP technology is at the epicenter of complex medical issues around prevention, treatments, and cures for cancer, diabetes, and other diseases. We are also deeply committed to empowering the world’s youth, working adults, differently abled people and the unemployed with the right skills they need to thrive in the digital economy.

We can help the 2.2 billion people who live on less than $2 a day earn a decent living*

We can give >2 billion people permanent access to electricity*

We can save the lives of >6 million children who today don’t live to see their fifth birthday*

*United Nations, Sustainable Development Goals – 17 goals to transform our world, www.un.org/sustainabledevelopment/sustainable-development-goals To learn more and find details from this report, visit www.sap.com/purpose

Together, we can impact...

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Society

Smart Cities and Safe CommunitiesCities are centers of innovation and culture, but are facing growing populations and aging infrastructure. Half of humanity – 3.5 billion people – lives in cities today, and it will grow to 60% by 2030.* SAP solutions for the Internet of Things can help manage and monitor resources so cities can run more sustainably and help citizens enjoy happier, safer lives.

Environment

Clean Planet and Climate ChangeWe are all affected by climate change. For example, energy accounts for approximately 60% of total greenhouse gas emissions.* Therefore, lowering energy consumption and producing cleaner energy are essential to our well-being. SAP technology is helping our customers make the world more energy efficient, cleaner, and greener for future generations.

Environment

Responsible GrowthWith the world population growing steadily, humanity will need to provide water, food, and shelter to billions of additional people in the coming years. For example, more than 80% of waste water resulting from human activities is discharged into rivers or seas without any pollution removal.* SAP solutions help optimize resource utilization and minimize waste, supporting the responsible growth practices necessary to ensure the survival of future generations.

We can improve the lives of the 60% of humanity who will live in cities by 2030*

We can reduce by 1/3 global CO2 emissions, back to the 1990 level*

We can encourage millions of companies around the world to adopt sustainable practices for clean water, resource and energy consumption*

Together, we can impact...

*United Nations, Sustainable Development Goals – 17 goals to transform our world, www.un.org/sustainabledevelopment/sustainable-development-goals To learn more and find details from this report, visit www.sap.com/purpose

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Economy

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“Giving a home to the people we care for, is really near to our hearts,” says Elke Faulhaber, Divisional Head of Diakonie Michaelshoven. Behind her, disabled senior citizens are gardening. In another building, disadvantaged families and children return home to a safe haven, refugees accept guidance and help which offers a broad range of social services to thousands of people in Germany every year.

But the growing need for help presents challenges. “Society is changing very fast. Public funding will not increase... It is our responsibility to keep administration costs low so we can help as many people as possible,” says Uwe Ufer, Commercial Director.

Diakonie Michaelshoven streamlined its business and finance processes with SAP S/4 HANA to help integrate processes and to provide real-time, daily operational information. “Our culture, our self-confidence have changed tremendously,” said Ufer. Now, the company uses SAP software in nearly every area, including property management, sales, and human resources.

“The money we save—we can reinvest for additional employees….a direct benefit to our people.”

That additional human touch is simply priceless. “Nothing works without our care givers,” says resident Anja Vannerum.

ImpactSAP BusinessObjects Lumira helps map all 80 locations in one view in real time

SAP S/4 HANA Human Resources will digitize the workflow for 1,000 people

Over 14,000 people annually rely on Diakonie Michaelshoven for assistance

Solution SAP S/4 HANA

SAP BusinessObjects Lumira

SAP Real Estate Management

Economy | Work & Prosperity

Diakonie Michaelshoven: The Human Touch

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“I was raised to eat meals together as a family,” says Camillia Cooper, a single mother of three. “But after my divorce, I was facing financial difficulties, and when we moved, we did not have dining room furniture. I wanted that for my children, so the first thing I bought on the plan was a dining room set.”

In addition to furniture, Camillia can buy laptops, educational services, retirement and healthcare plans and other products thanks to Purchasing Power, a simple payroll deduction plan used by 7.8 million employees at 260 organizations in the US.

“Americans cite money as their number one source of stress*,” says Richard Carrano, President and CEO, Purchasing Power. Over 56% of American consumers do not qualify for prime credit, putting them in a precarious position when it comes to dealing with healthcare, emergencies or purchasing necessary items. “Our program fosters disciplined purchasing through manageable payments and pre-set spending limits aligned to the person’s salary. There are no late fees, ballooning interest rates or other surprises. If someone loses their job, we help them set up an alternative payment program,” says Richard.

Purchasing Power implemented SAP Hybris to customize the ecommerce experience, increasing customer satisfaction and enhancing business capabilities with easy to use, self-service features.

ImpactWhat customers say* about the program:

• 94% say it reduces their financial stress

• 78% say it makes them more likely to stay with their employer

• 80% say it increases satisfaction with their employer

• 85% say it makes them less likely to withdraw from retirement savings

Solution SAP Hybris

Economy | Work & Prosperity

Purchasing Power: A Better Way to Buy

* Purchasing Power Customer Survey 2015

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It’s a monumental goal: seeking to personally connect with each of India’s 1.25 billion people, especially in remote, digitally-fragmented places, and to offer them a customized, modern, online retail experience. “At the end of the day, we are all customers and we would like to feel special,” said Tata CLiQ CEO Ashutosh Pandey.

Currently, only residents in India’s ‘Top Ten’ cities can easily shop online for desired brand name clothes, appliances, and goods, said Pandey. So, Tata CLiQ connected with SAP Hybris to break through India’s infrastructure limitations and ultimately offer customers hundreds of brands—and thousands of items—on one online platform. Customers can click-and-collect merchandise from a nearby store, or pre-order merchandise for home delivery. Stores can compete for customers’ business, in this new physical-meets-digital model.

Tata CLiQ built on its core SAP stack to launch this new business. The resulting scalable tech also helps the retailer build personalized, real-time relationships with customers. “We were fairly clear that we were not going to adopt the bandaid approach,” said Pandey.

“I think trust is one of the big anchors, and that is behind the continued relevance of the Tata Group.”

ImpactSAP Hybris helps connect people in 900 Indian cities and 10,000 villages to modern, online retail.

SAP Hybris helps Tata CLiQ cover 3.2 Million sq. km of India with unique physical + digital experience to touch more than 1.25 Billion Indians.

Solution SAP Hybris

Economy | Innovation & Security

Tata CLiQ: Connects 1+ Billion People with Modern Retail

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Philippe Garnier, plant manager for QDVC, a thriving construction company in Qatar, is responsible for all the machines and vehicles needed to build the new highway that will circle the city of Doha. He is also responsible for the safety and welfare of the thousands of workers and visitors on all QDVC’s projects.

“When people drive down this highway,” Philippe said, “it will be just another road. No one will be thinking of the thousands of lives touched by these roadworks.”

Construction cranes are notoriously dangerous if they fall over or crash into one another. But at QDVC there is much less danger of that happening, thanks to SK Solutions, 3D anti-collision software designed specifically to save human lives.

SK Solutions, powered by SAP HANA, is the brainchild of Dr Severin Kezuo. “My goal is to save lives. It was really unacceptable for me to see how many people were dying every day on construction sites.” So Severin invented a system to prevent moving equipment from colliding using sensors that deliver critical information in 3D images to a dashboard. “SAP HANA gives us real time capacity for analytics,” he says. “That was the key because we need insight into the business to make the right decision at the right time.”

ImpactSK Solutions and SAP partner for safety on construction sites. As a result, customer QDVC:

• is operating at 95% efficiency

• has had zero accidents or injuries in 7 years

Solution SK Solutions

SAP HANA

Economy | Innovation & Security

SK Solutions and QDVC: Saving Lives on Construction Sites

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Society

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Esther Jeruto left her home at 5am to walk the 10 miles for a check-up at the Huruma Health Center. While waiting in line, a young man introduced himself: Dr. Omenge from Moi Teaching and Referral Hospital in Eldoret. He approached a taboo in Kenya - cervical cancer. Jeruto heard how this cancer can develop from a common infection, the HPV virus, and agreed to participate in a research study to identify women at high risk of developing cervical cancer.

After her screening examination, Jeruto was shocked to learn she tested positive. The nurse discovered precancerous lesions, and Jeruto received life-saving treatment. Now, Jeruto is sharing this news with other women in her village, urging them to get screened.

Heidelberg University Hospital wants to make cancer screenings more available to Kenyan women, so the Department of Applied Tumor Biology teamed up with SAP Design and its Design and Co-Innovation Center to digitize the cervical cancer screening process. The new mobile and cloud-based study helps to treat women who are infected. It provides remote access to more accurate research data and enables nurses to receive test results faster.

Jeruto’s story is just one example of how technology and applied medical research can help Dr. Omenge and his many colleagues globally on their missions to save lives.

ImpactHeidelberg University Hospital and Moi Teaching and Referral Hospital, Eldoret study:

600+ Kenyan women screened with further research ongoing as in Kenya, cervical cancer is the leading cause of cancer deaths

Solution SAP Cloud Platform

Mobile Application

Society | Health & Education

Heidelberg University Hospital: Helping to Save Lives of Kenyan Women

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“I knew nothing about computers,” says Shifaa Jumaa Al-Hariri, a young girl in Al Zaatari, the world’s second largest refugee camp with 80,000 inhabitants located in Jordan. “I like coding because it gives us important information that helps us prepare for our future.”

Shifaa and thousands of other children learned basic coding skills during Refugee Code Week, an initiative sponsored by SAP in collaboration with the United Nations Commission for Refugees (UNHCR) and Galway Education Center. The aim of Code Week was to introduce refugees in the Middle East to the basics of computer programming, with courses held in Jordan, Egypt, Lebanon, and Turkey.

There are millions of refugees of all ages stuck in camps throughout war zones and in hosting countries. For children, the biggest issue is lack of education beyond the elementary level. The IT industry, on the other hand, needs highly trained specialists to drive digital transformation for long-term economic growth.

There is no better way to invest in the future than by tapping into the tremendous motivation of refugees.

SAP Code Weeks in Africa, the Middle East, and Latin America give refugees and other underprivileged people a chance to contribute to the economy.

ImpactSAP Code Weeks 2016 in numbers:

10,200 youth reached in the Middle East: 43% girls; 2,439 teachers trained by SAP experts and volunteers

426,758 youth introduced to coding in Africa: 46% girls; 5607 teachers trained

First Code Week in Latin America reached 400 youngsters

Solution SAP Africa Code Week

SAP Refugee Code Week

SAP LATAM Code Week

Society | Health & Education

SAP Code Weeks: Refugee Code Week Middle East

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“You don't need TV…. When you go home at the end of the day, what you need the most is water and power.” Deepak Garg founded Smart Utility Systems (SUS) to give consumers in North America simple ways to conserve water and energy. About 95% of the water entering our homes and businesses goes down the drain while 7.4 billion people rely on less than 1% of the planet's accessible drinking water.*

Customers’ thermostats become part of the greater “Internet of Things,” so SUS can correlate the data. Real-time, two-way communication helps customers track how much water, energy and gas they’re using. Plus, they benefit from lower bills. “Being fully integrated means we are able to provide all the intelligence back to the utility so that they in turn can manage their operations to support sustainability,” said Deepak.

The SAP Mobile Cloud Platform allows the SUS software to be deployed 5 to 6 times faster and make correlations in consumer consumption patterns. Running on SAP S/4 HANA allows SUS to perform real-time analytics and get real-time usage alerts.

“My core goal is to work with a team and help everyone globally who is leveraging water and energy in any form. That’s my day-to-day focus: this global challenge we are all facing,” said Deepak.

ImpactSUS's Mobile Solution:

Results in a 40% reduction in water, energy a and gas consumption

Deploys to end users 5 to 6 times faster with SAP Mobile Cloud Platform

90% increase in visibility of water & energy consumption, enabling customer empowerment

Solution SAP S/4HANA

SAP Mobile Cloud Platform

Society | Smart Cities & Safe Communities

Smart Utility Systems: Reducing Energy and Water Consumption

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Hygienic products, household cleaning items, school supplies, clothing. Boxes and boxes of these donated necessities fill Dons Solidaires’ huge warehouse. Volunteers and employees pack them up, and ship them out, and ultimately women and children in need, elderly, homeless and refugees thankfully receive them. These daily necessities help people improve their lives and help them maintain their dignity.

Dons Solidaires gathers these surplus supplies from more than 100 companies like L’Oréal, Procter & Gamble, Johnson & Johnson. To help manage a warehouse full of donations, Dons Solidaires turned to SAP Business One to provide clear visibility of the stock, complete control over all logistics flows and develop an online catalog. Dons Solidaires now tracks donated products as they come in. Then, a network of charities simply go-online, check the available stock, and order the products they need. This customized approach ensures that the right supplies go to the right people who desperately miss them. The connect-the-dots solution also allows Dons Solidaires to provide a social solution for donating companies, by helping them reduce waste in their supply chains.

Impact€130M products collected since 2004

500 network charities receive donations

650,000 people helped

Solution SAP Business One

Society | Smart Cities & Safe Communities

Dons Solidaires: Helping People Who Need It the Most

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Environment

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When Rogerio Pacheco, the owner of a mid-sized farm in the south of Brazil, decided to invest in a tractor with infrared sensors from a company called Stara, neighboring farmers thought he had lost his senses. But in just two years, he was able to recover his investment.

Today Rogerio is Brazil’s second largest producer of soybeans. “High productivity and sustainable farming practices are only possible with technology,” he says. “I was able to increase the yield per acre without having to cut down trees, maintaining the balance between cropland and forest on my farm.”

“The Internet of Things (IoT) revolutionized our business model,” explains Cristiano Buss, Stara’s Director of Research & Development. “Previously, we viewed the machine and the farmer as separate entities. Now we can connect machines to people and plants.” Stara’s tractors already had sensors, but needed a real time system to make use of the data collected. The company worked with SAP Labs Latin America to integrate the sensors with a Digital Farming platform powered by SAP HANA.

Now Stara can offer data analytic capabilities to farmers so they can gain better insights and make better decisions.

ImpactPioneering work by Stara, SAP and local farmers enables sustainable agricultural practices. Precision farming enables farmers to:

• Increase productivity

• Increase yield per acre

• Decrease deforestation

• Decrease use of fertilizer

Solution SAP IoT

SAP HANA

Environment | Clean Planet & Climate Change

Stara: Connecting People, Plants and Machines for Sustainable Farming

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Researcher Gretchen Coffman followed her team of “fearless” local guides through one of the most remote jungles on the planet. Their destination was an ancient forest in Laos where the almost extinct Chinese swamp cypress tree can be found. “We really want to save this organism… So the last thing I wanted to worry about doing was my expenses and receipts!” Her National Geographic grant required that the University of San Francisco professor maintain scrupulous records; yet, many of her receipts for food and supplies were handwritten on paper scraps, and she often paid bills in local currency.

To comply with the grant requirements, USF Disbursement Service Director Dennis Miller customized Gretchen’s expense reporting with Concur. He designed a unique coding system so that her photos of receipts were automatically audited against the grant requirements. “It was painless,” said Dennis.

Dennis has innovated and leveraged Concur’s solutions to solve problems before they happen, for USF’s faculty and staff “…that to me is my contribution to make this a better place,” said Dennis.

ImpactWith Concur, USF is able to save employees up to 50% of processing time

USF customizes expense reporting so researchers focus on their missions while complying with grant requirements

Solution Concur

Environment | Clean Planet & Climate Change

University of San Francisco: Saving Trees from Extinction

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A building’s exterior may simply look like concrete to us, but Dr. Johannes Milde looks deeper – into the walls, floors, and ceilings. “We assume that in the future the buildings will cover their energy needs themselves or even generate energy...” said Milde. He has studied how concrete stores thermal energy. He believes garages full of electric cars could store more energy in their batteries. And, he believes technology helps people make good decisions to save water, electricity, and gas. Dr. Milde has long worked with Siemens’ Building Technologies Division.

Siemens was the first global industrial company to commit to carbon neutrality by 2030, investing €100 million in energy-efficiency projects. Milde’s team partnered with SAP to introduce the Building Performance Management Cockpit. The resulting project is designed to help building managers holistically analyze and improve how buildings use energy. Siemens’ expertise in building automation and metering systems, combined with SAP HANA’s high-speed, in-memory database and analytics platform, results in a co-innovation project to consolidate commercial, energy-related, and technical infrastructure data into one data set.

“This kind of transparency is hard to achieve or is missing altogether for most companies. Working together, Siemens Building Technologies and SAP have made it a reality.”

ImpactSiemens Building Technologies and SAP developed the Building Performance Management Cockpit to save energy, reduce costs, improve performance

SAP HANA helps connect infrastructure data with energy efficiency information

For an average building’s lifecycle 80% costs are operational of which 40% is spent on energy

Solution SAP HANA

SAP Cloud Platform

Environment | Responsible Growth

Siemens: A Green Future

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DPaschoal prides itself as a company that fosters a responsible use of resources. “We help our customers save on maintenance costs and reduce their footprint on the environment. Every client has a personalized maintenance plan that tells them exactly when it’s time to replace tires, oil or other parts. This enables us to be more efficient when it comes to procuring and warehousing, and it allows us to manage wastes and residuals in a responsible manner,” says Henrique Cavalhieri, eCommerce Manager at the auto parts supplier.

Personalization is a key factor in the company’s ecommerce offering which is powered by SAP Hybris. “The customer experience begins online and ends in the shop,” says Henrique. “We want to bring them in at the right time when the parts are available, so they don’t waste time or energy driving around. Every customer gets tailored alerts when it’s time for maintenance. This helps eliminate driving disasters such as breakdowns or flat tires.”

SAP Hybris enables DPaschoal to provide customers with a complete omni channel experience enabling efficiency throughout the entire process, from presales to sales and post sales, to service in the shop.

ImpactSAP’s ecommerce solution helped DPaschoal achieve:

• 80% of tires collected are processed for re-use in other consumer products

• 40% increase in time customers spend on the website

• 90% of customers who buy items on DPaschoal’s website get their vehicles serviced at a local shop

Solution SAP Hybris

Environment | Responsible Growth

DPaschoal: Digital Strategy Enables Sustainable, 5 Star Service

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How SAP Makes a Difference

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“I was homeless for a number of years,” said Mark Jessen, a successful IT consultant and a valued team member based in SAP’s Silicon Valley office. “I was surviving from day-to-day, struggling to get back to work, but not getting any traction. I knew I had good skills, but there were so many obstacles! Companies weren’t willing to look at me, or take me seriously. Then I heard about SAP’s program.”

To compete in the innovation economy, companies need employees who think differently. That’s why, SAP launched its Autism at Work program, which is aimed at recruiting and hiring adults on the autism spectrum. “The program has been such a success, we are working to expand it,” said José Velasco, head of the Autism at Work program at SAP.

Autism at Work is one of the programs within SAP’s push to enable Business Beyond Bias. In addition, SAP supports governments’ commitment to advance inclusion in the field of technology. The company is also enabling inclusion through its product portfolio by building new capabilities into SAP SuccessFactors software that help companies review job descriptions and people processes for potential bias, and suggest changes to encourage equality.

ImpactWhen it comes to diversity, SAP:

is the first tech company to receive Economic Dividends for Gender Equality (EDGE) certificate

will increase percentage of women in management to 25% by 2017; SAP North America has already achieved 30%

is committed to have 1% of its total workforce on autistic spectrum by 2020

Solution SAP Autism at Work

SAP Business Beyond Bias

Economy

Business Beyond Bias: Autism at Work

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Antony Gatuke, one of nearly a thousand graduates of the SAP Skills for Africa program, says he already knew as a child that he had raw talent in maths, but he needed a roadmap for his future career. “In high school, I thought the key to business was accounting, so that’s what I studied. Later I found out that businesses run on enterprise management systems, and that if I wanted to enter that world, I would need a whole new skill set.”

Today Antony works as consultant on SAP project implementations. “One of our clients for an implementation project that I was involved in has been selected as the Gold Winner of the SAP Quality Awards in the Fast Delivery category for Africa!”, he says. ”The Skills for Africa program completely changed my life.”

“SAP not only trains and certifies young and dynamic graduates through this program, it also puts them into employment, creating our own sustainable skills pipeline and enhancing SAP’s long term viability,” says Meena Confait, head of SAP Skills for Africa at SAP Africa. Using a hybrid approach of classroom and e-learning training, the three-month program is free for select unemployed graduates in key African regions.

ImpactSAP Skills for Africa is part of the SAP Development & Training Institute:

950 startups innovators reached in MENA

980 young professionals trained worldwide

98% graduates placed in employment

SAP Skills for Africa winner of the Hasso Plattner Award 2016

Solution SAP Skills for Africa

Society

SAP Skills for Africa

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SAP is using digitization to help customers combat the impact of climate change by increasing their overall resource productivity and decoupling business operations from carbon outputs.

SAP strives to lead by example and believes that by running cleaner, greener operations, we can make a difference to our planet.

Growth in the cloud means our data centers have become a primary focus of carbon reduction efforts. So we have introduced initiatives to drive efficiency and innovation around buildings, data center operations, and infrastructure. In addition, we have tied our business strategy to our environmental strategy by creating a completely “green cloud” powered by 100% renewable electricity.

Another of our goals is to reduce net greenhouse gas (GHG) emissions from our operations by 2020 to levels of the year 2000. We are working to reduce CO2 emissions through three primary approaches: increasing operational efficiency combined with innovative approaches to the way we operate, purchasing high-quality renewable electricity certificates and carbon credits. In 2016, we outperformed our annual target of reducing our emissions to less than 400 kilotons (kt) of CO2.

ImpactSAP has more than halved emissions per employee during the past ten years, and is committed to:

Reducing CO2 emissions back to the 2000 levels by 2020

Using 100% Renewable Energy in SAP’s Data Centers and own Facilities

Having 20% Electric Vehicles in Company Car Fleet by 2020

Solution Sustainable Programming Sessions

Sustainable Mobility and carbon initiatives

Environment

Applying Technology and Ideas to Protect the Planet

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Diakonie Michaelshoven

Purchasing Power

Tata CLiQ

SK Solutions and QDVC

Empowering our customers to improve the economy, the environment, and society through technology

Heidelberg University Hospital

SAP Code Weeks

Smart Utility Systems

Dons Solidaires

Stara

University of San Francisco

Siemens

DPaschoal

Making a Difference

Society

EnvironmentEconomy

These examples illuminate the possibilities when people are united by a compelling purpose and enabled with cutting edge technology innovation. They are also only the beginning of what we can do together to help the world run better and improve people’s lives.

Digital disruption has led some to question what kind of world we will leave for the generations that follow. We hold the optimistic view that business is a force for positive change that can lift people up. The fight for inclusion, opportunity and sustainability can unify all sectors of the modern economy – public, private and not-for-profit. Technology and data can unlock answers to the questions we collectively face.

To all of you: we believe in the power of collaboration to achieve our higher purpose. Our goal is to unify the forces of purpose-driven leadership so we can find new ways to solve the world’s most pressing challenges Together, we can drive continuous innovation to make a collective impact that none of us could ever do alone. We invite you to visit www.sap.com/purpose.