how to build and scale a high-growth startup in 3 countries simultaneously
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How to Build and Scale a High-Growth Startup in 3 Countries Simultaneously
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GetYourHero is a Barcelona based internet startup, which is providing
households and small officesaccess to on-demand cleaning services in Southern European metropolitan areas.
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‣ One Office‣ 3 Countries‣ 9 Cities‣ 20 Employees‣ 100+ Heroes
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How to Build and Scale a High-Growth Startup in 3 Countries
Simultaneously
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Your Product is
EverythingBuild something small that your customers love and make it better
later on
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If you don’t you will fail
Pricing
Premature Scaling
Unit Economics
Quality
Customer Churn
Platform Leakage
Law Issues
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The Good News It doesn’t has to be perfect on day one.
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Cleaning Quality Excellent Service
Flexible Booking Transparent and Fair
Hotel-like Experience
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Listen to your customers and change accordingly
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Get Rid of Toxic Customers
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… don’t care too much about them
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Unless you buy them
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Test everything data driven not opinion influenced
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Have a superstar teamYour team must not scale proportionally to your customer base
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Have enough funding
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‣ Get your product right‣ Listen to your customers‣ Get rid of bad customers‣ Don’t care too much about your competition‣ Optimize your conversion before you scale‣ Create handbooks and create repeatable workflows‣ Have a team with the skills for expansion‣ Have enough money
How to Build and Scale a High-Growth Startup in 3 Countries
Simultaneously
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SJVIP20E