how to ensure your managers manage performance all year round

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Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544 How to get managers to have great performance conversations all year round! From 3C Perform Your performance management specialists

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Page 1: How to ensure your managers manage performance all year round

Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544

How to get managers to have great performance conversations all year round!

From 3C PerformYour performance management specialists

Page 2: How to ensure your managers manage performance all year round

Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544

Whenever you ask managers about preparing for appraisals or performance reviews they mostly say:

“There should be no surprises at an

appraisal”

Page 3: How to ensure your managers manage performance all year round

Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544

There is only one way to avoid surprises…

or

have performance conversations all year

Page 4: How to ensure your managers manage performance all year round

Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544

However - most research (and our experience shows)

• Managers don’t ‘notice’ the points at which to intervene

• They leave intervention in performance issues until they have become awkward, challenging or just plain difficult

• Once it’s difficult, then procrastination starts

• Even when they do aim for regular 1-2-1s, these frequently focus on operational issues and not performance

Page 5: How to ensure your managers manage performance all year round

Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544

Why do able, technically skilled managers frequently fail to address ‘people problems’?

• Highly technical managers may not recognise the ‘people issues’ underlying performance problems, nor be aware of their lack of skill in this area

Thus• Managers misdiagnose the

problems in their teams – and hence cannot resolve performance issues

Even when a problem is recognised

• Managing people is not considered a skill that can be learned (“it’s innate!”)

Page 6: How to ensure your managers manage performance all year round

Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544

So the question is….

…how can we encourage managers to develop and use more effective conversation

skills?

PS – the answer is in the video…

Page 7: How to ensure your managers manage performance all year round

Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544

Carry on AppraisingAn hilarious one day inter-active training

programme that will ensure your managers have great performance conversations all year

round!

BOOK for your Managers NOW!•

Page 8: How to ensure your managers manage performance all year round

Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544

TAILOR Carry on Appraisingfor your organisation

• You can tailor Carry on Appraising to suit your organisation– A company of construction engineers called it ‘Strong Foundations’– A not for profit called it ‘Manage in the Moment’

CONTACT or CALL US NOW to explore how

Carry on Appraising will delight, enthuse and engage your managers to have

Great performance conversations all year round

Page 9: How to ensure your managers manage performance all year round

Copyright 3C Associates Ltd | [email protected] | T: +44 (0) 1491 411 544

We’d love to talk to you!

[email protected]

+44 1491 411 544

www.3cperform.co.uk