HOW TO SALE

The Point Ideas that the most basic sales in globally is :ProcessMeasurableQuality & Quantity Assured

Remember !Quality of INPUT will decide quality of OUTPUTIf the process is done correctly, quality and quantity of OUTPUT will be guaranteed.

The Step of The Sales ProcessGetting LeadsMaking an Appointment to meet the prospective customerEstablish Rapport with the CustomerFact & Finding to quality and identify problemDesign SolutionPresent Solution & Overcome ObjectionsCloseRepeat OrderReferral* Each and Every Stage must be MEASURABLE

Getting LeadsHow to Find Getting Lead ?How many the new leads are you getting every week?Are you measuring even this first stage of the selling process?

Making an Appointment to meet the prospective customerThe Point is :If the more you measure, the more accurately you can identify the problem, the more you are able to provide the correct solution, and the last you will get an appointment to actually meet the prospective customer Face to Face

Design The SolutionThat you must to Know :The sales person can only prepare a solution that is the most suitable for customer.The more thorough the fact finding, the more comfortable the customer will be that the solution is the most suitable for him, and therefore the less objection there will be later.By knowing the situation, you will know the appropriate approach to use when presenting your solution to the customer.

Present The SolutionHow the sales person can get the best PresentationFind out some key informationUsing AIDA concept A Attention I - Interest D Desire A - Action

Overcome ObjectionsObjections are nevertheless are an important part of selling process.There are 3 types of objections :Genuine objectionsExcusesStallA good sales must be able to tell the difference between 3 types above.

How to be able to handle objections effectively:Firstly have to differentiate whether tis is a genuine objection, a stall or an excuse and handle accordinglyIf it is a genuine objection, then you will have to identify again whether it is objection (a) till (g). It is only based on your correct and accurate identification of the problem can you begin to solve the problemTo answer the objection, you must to make a list of all the objection that you will ever encounter.

Closing TechniqueThe meaning of closing technique is to get the order from our customer.Using trial closing technique with giving simple question or instructions. If your customer responds positively to trail closing question / request, you can proceed quickly to actual close.

DeliveryThe delivery stage is a very important stage because it mark a change in status- from prospect to customer / client- from sales person to business partner- from selling to prospect to serving the customer- frompromising to deliver to delivering the promise

After Sales ServicesThis is actually the stage that decides whether you have one-time order or a continuous flow of order for many year to come.

Thank You