HOW TO: TRADE WITH RETAILER PARTNERS

Page 1

VISTA LETS YOU: � Make vehicles available for transferring to other retailers.

� Locate vehicles that you can then request from other

retailers via phone or email.

� Accept trades from other retailers once they’re

made available.

Some vehicles are not eligible for trading

(for example, those that are marked sold to a customer).

To make a vehicle available to transfer to another retailer:

1. Go to the Trade tab and

select Make Order/Vehicle

Available for Transfer.

2. Enter the Common

Order Number, VIN

(full 17 digits), or

short VIN and click

Search. (“Short

VIN” is a nine-digit

numerical series

made up of the

three-digit vehicle

type [e.g., 134 for

S60] followed by

the six-digit chassis

number.)

3. The vehicle details appear. Use the drop-down menu to find the retailer partner to whom you want to

trade the vehicle.

HOW TO: TRADE WITH RETAILER PARTNERS

Page 2

4. Click Offer for

Transfer.

5. You’ll receive confirmation that the vehicle has been offered for trade. The partner has three days in

which to accept the trade.

To accept a trade from another retailer:

1. Click on the link on

your VISTA home

screen’s System

Messages that tells

you about the order

awaiting acceptance

— or go to the

Trade tab and

select

Orders/Vehicles

Awaiting

Acceptance.

2. On the

Orders/Vehicles

Awaiting

Acceptance page,

check the details on

the vehicle and then

choose the green

check mark under

Accept or the red X

under Reject.

HOW TO: TRADE WITH RETAILER PARTNERS

Page 3

3. Click Yes from the

pop-up.

Make sure that you accept trades within three days. If you accidentally accept a trade that you didn’t

mean to, you can offer to trade it back to the originating retailer.

To view all the vehicles that have been transferred to another retailer:

1. Go to the Trade

tab and select

Orders/Vehicles

Transferred Out

to see a screen

like this:

HOW TO: TRADE WITH RETAILER PARTNERS

Page 4

To view all the vehicles that have been transferred into your retailer from another retailer:

1. Go to the Trade

tab and select

Orders/Vehicles

Transferred In

to see a screen

like this: