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HOW A CONTENT MARKETING COMPANY DOES CONTENT MARKETING HANA ABAZA VP MARKETING, UBERFLIP

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HOW A CONTENT MARKETING COMPANY DOES CONTENT MARKETING

HANA ABAZAVP MARKETING, UBERFLIP

@Uberflip # u b er w eb ina r@HanaAbaza

STREET CRED, YOCONTENT IS THE FOUNDATION OF OUR MARKETING STRAEGY. HUNDREDS OF WEBINARS, THOUSANDS OF BLOG POSTS, even more leads generated…

@Uberflip # u b er w eb ina r@HanaAbaza

STREET CRED, YOCONTENT IS THE FOUNDATION OF OUR MARKETING STRAEGY. HUNDREDS OF WEBINARS, THOUSANDS OF BLOG POSTS, even more leads generated…

@Uberflip # u b er w eb ina r@HanaAbaza

1. GOALS & SRATEGY

2. CONTENT MARKETING CYCLE

3. PLANNING & PROCESS

4. EXECUTION & EVALUATION

WHAT WE’LL TALK ABOUT

@Uberflip # u b er w eb ina r@HanaAbaza

Goals  &  Strategy

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Goals  &  Strategy1. Raise  Awareness

2. Encourage  Dialogue

3. Fuel  Demand/Lead  Gen

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Goals  &  StrategyHow  does  this  translate  to  measurable  goals  for  us  in  2016?

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Goals  &  StrategyHow  does  this  translate  to  measurable  goals  for  us  in  2016?

Targeting  a  specific  #  of  subscribers

Increase  in  organic  search  traffic

Fueling  lead  generation  (stems  from  monthly  targets)

@Uberflip # u b er w eb ina r@HanaAbaza

Goals  &Strategy

Planning  &  Ideation  

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Goals  &Strategy

Planning  &  Ideation  

Planning  in  advance

Alignment  with  corporate  calendar

Alignment  with  goals

Big  ideas  that  that  set  the  tone  for  the  rest

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Strategy&  Goals

Planning  &  Ideation

Tactical  Plan

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Strategy  &  Goals

Planning  &  Ideation

TacticalPlan

Content  types

Frequency  

Atomization  

Repurposing  

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Strategy&  Goals

Planning  &  Ideation

Tactical  Plan Execution

Team  Structure

Tech  &  Tools

Process  &  Efficiencies

@Uberflip

How Most People Think About Content

CREATION DISTRIBUTION INSIGHTS

@Uberflip

The 4 Pillars of Content Marketing

CREATION DISTRIBUTION INSIGHTSEXPERIENCE

@Uberflip

CREATION DISTRIBUTION INSIGHTSEXPERIENCE

The 4 Pillars of Content Marketing

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How  do  we  come  up  with  great  content  ideas?

People Tools Data

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People

Ask  your  sales  &  success  teams

Ask  your  customers

Ask  your  followers

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Tools

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What’s  worked  in  the  past?

What’s  trending  now?

DATA

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Blog“Snacky”  Content

Long  Form

Premium  (gated)ebooks/whitepapers

Webinars

What  content  types  do  you  focus  on?

Visual  ContentSlideShare

Infographics

Seasonal  ContentFunnel  of  Love

Holiday  Hub

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Blog“Snacky”  Content

Long  Form

Premium  (gated)ebooks/whitepapers

Webinars

Visual  ContentSlideShare

Infographics

Seasonal  ContentFunnel  of  Love

Holiday  Hub

*Co-­‐creation   /  Partner  Content

What  content  types  do  you  focus  on?

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How  often  do  you  publish  each  type  of  content?

Blog  à Every  weekday

Webinars  à 2  per  month

eBooks  à 1  per  month  (ish)

Visual  Content  à 1  per  month  (ish)

@Uberflip # u b er w eb ina r@HanaAbaza

What  does  your  content  team  look  like?

2  Content  People

1  Social  Media  Person

(Content  “facilitators”  throughout  Uberflip.)

Gaps?  Use  tools  or  freelancers.

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Who  influences  content  creation?

Demand  Generation

Sales  &  Success  

Company  Goals  &  Calendar

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How  do  you  manage the  content  and  editorial  plan?

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@Uberflip # u b er w eb ina r@HanaAbaza

What  do  you  mean  by  content  experience?

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What  makes  a  good  content  experience?

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S c a n n a b l e

A c t i o n a b l e

S h a r e a b l e

S c a l a b l e

Y o u - o r i e n t e d

S A S S Y

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SCANNABLE

Easy To Read

Well Formatted

Instant value

Easy to read (font / size)

Subheads

Paragraphs aren’t too long

@Uberflip # u b er w eb ina r@HanaAbaza

ACTIONABLECreate an Engagement Path

Include Calls-to-Action

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Learn from Ikea!

Where should people go next?

CREATE ANENGAGEMENT PATH

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Calls-to-ActionClarity

Context

Targeting

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CLARITYIs the action and

value obvious?

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CONTEXT

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…is everything.

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L

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J

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TARGETING

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L

Generic

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J

Tailored

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SHARABLE

Is it worth sharing?

Is it easy to share your content?

Are you asking them to share it?

@Uberflip # u b er w eb ina r@HanaAbaza

Add This

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Does your content experience

scale to any screen size?

SCALABLE

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No? Feel the wrath of Google and sacrifice conversion rates.

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Is there value for the individual?

Is it personalized?

Can they find what they want?

Is the experience tailored?

YOU-ORIENTED

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Your  Content

Top  of  the  Funnel

Middle  of  the  Funnel

Bottom  of  the  Funnel

By  Topic By  Type By  Vertical By  Persona

Easy for your audienceand your team to find.

@Uberflip # u b er w eb ina r@HanaAbaza

This tells me nothing!

@Uberflip # u b er w eb ina r@HanaAbaza

@Uberflip # u b er w eb ina r@HanaAbaza

GENERATE LEADSGATING CONTENT TO

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Should I gate it, or leave it?

@Uberflip # u b er w eb ina r@HanaAbaza

What is your goal?

More leads

Increase awareness and

reach

Is the content high value?

Yes!

Leave It No

NoIs there a big

enough audience?

Yes! Gate It!Content

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2 APPROACHES TO GATE CONTENT

(1) LANDING PAGES (2) OVERLAY CTAs

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• Simple, clear and concise• Call-to-action• Optimize forms for goals• Add a human being

Landing Pages

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• Concise message• Context matters• Source traffic matters

CTA Overlays

Limited  fields  (using  progressive  profiling)

ResponsiveCompelling  messaging

Eliminating   steps

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54%  Conversion

One  purpose

Smart  fields  

Progressive  profiling

Value  Prop  

Credibility

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How  do  you  actually do  this?

1. Know  what  you’re  optimizing  for

2. Develop  the  infrastructure  to  get  it  done  

@Uberflip # u b er w eb ina r@HanaAbaza

How  do  you  actually  do  this?

1. Know  what  you’re  optimizing  for

2. Develop  the  infrastructure  to  get  it  done  

(Also,  we  use  Uberflip…  shocker!)

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How  do  you  distribute your  content?Our  Subscribers

Targeted  Emails

Social  (paid  &  unpaid)

Influencers  (Holiday  Hub)

Discoverability  (SEO)

Content  syndication  (lead  gen)

Other  Publishers  (lead  gen)

@Uberflip # u b er w eb ina r@HanaAbaza

eBook  Promotion

34%  Open  Rate

8%  CTR  

@Uberflip # u b er w eb ina r@HanaAbaza

Webinar  Invite

44%  Open  Rate

8%  CTR  

@Uberflip # u b er w eb ina r@HanaAbaza

Webinar  Followup

53%  Open  Rate

19%  CTR  

@Uberflip # u b er w eb ina r@HanaAbaza

How  do  you  measure  your  content  performance?

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Business  Goals

Marketing  Goals

Marketing  StrategyContent  Goals

Content  Strategy

Content  Tactics

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Business  Goals

Marketing  Goals

Marketing  StrategyContent  Goals

Content  Strategy

Content  Tactics

Content  Metrics

@Uberflip # u b er w eb ina r@HanaAbaza

Business  Goals

Marketing  Goals

Marketing  StrategyContent  Goals

Content  Strategy

Content  Tactics

Content  Metrics

@Uberflip # u b er w eb ina r@HanaAbaza

How  do  you  measure  your  content  performance?

Consumption  metrics

Engagement  metrics  

Growth  metrics  

What  you  focus   on  depends   on  your  goals.

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Consumption

Traffic  Metrics

Email    Metrics

Downloads  (documents)

Engagement

Social  Share

Comments

Forwards  /  Replies

Growth

Lead      Metrics

Customers  /  Sales

Cost  /  ROI

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@Uberflip # u b er w eb ina r@HanaAbaza

LEAD  SOURCES OPPORTUNITY  SOURCES CUSTOMER  SOURCES

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So  how  does  it  all  work  together?

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KEY TAKEAWAYSGoals, strategy, planning

4 pillars – optimize experience

Know what to optimize for

Measure impacts & iterate

@Uberflip # u b er w eb ina r@HanaAbaza

HANA ABAZAVP MARKETING, UBERFLIP

Question Time!

Find out how Booker decreased theircost per lead by 71% with content.

READ CASE STUDY