Human Resources Department

Omar C. Reid, Director January 24, 2012

FY2012

Core Service Assessment

Human Resources Department

2

HR is a value-added partner

Employees

• Attract, develop, retain• Develop skills, talents• Maintain diversity

Management

• Safety – individual and workplace• Personnel policies, procedures, guidelines• Training and organizational development• Compliance and regulatory affairs• Employee/Labor Relations• Civil Service System• Compensation and classification systems

Benefits Delivery

• Health Benefits• Workers’ Compensation• Wellness Initiatives• Vacation/Sick/LTD/Supplemental Insurance• Employee Assistance Program (EAP)

1

DirectorHuman Resources

Omar C. Reid

Deputy DirectorRamiro Cano, CPA

Human Resources DepartmentOrganization Chart

Assistant DirectorGerri Walker

Assistant DirectorAngela Nguyen

Assistant DirectorJane Cheeks

Division ManagerArt Haller

• Strategic Benefits Operations• Strategic Benefits Planning and Design• Communications

• Fiscal Matters• Safety• Workers’ Compensation• Temporary Employee Services

• Strategic Development• Organizational Development• Employee/Labor Relations

• Client Relations• General Relations• Shared Services• Selection Services

• E. B. Cape Center• Training• Classified Testing

2

Human Resources DepartmentFY12 Financial Projection Summary

FY12 Approved

Budget Savings/

Reductions FY12

Projected % Savings/Reduction

General Fund $3,169,137 $0 $3,169,137 0%

Health Benefits $304,013,102 $10,145,901 $293,867,201 -3%

Workers' Compensation $19,251,596 $187,870 $19,063,726 -1%

Long-Term Disability $1,413,124 $0 $1,413,124 0%

TESP / Drug Testing $11,052,554 $0 $11,052,554 0%

Client Relations $9,805,680 $74,032 $9,731,648 -1%

TOTAL $348,705,193 $10,407,803 $338,297,390 -3%

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General Fund

$3,169,137FTEs 36

Temporary Personneland Drug

Tests

$11,052,554FTEs 4

Long-Term Disability

Fund

$1,413,124FTEs 0

Workers’ Comp. Admin. Fund

$19,063,726FTEs 31

• Selection Services• Records Admin.• Payroll/Procurement• Salary Admin.• Employee/Labor

Relations• Organizational

Development• Strategic Development• Classified Testing• Training

• Vendor Control• Quality Temps. • Random/Required Testing• New Employee

• Long-Term Disability• Safety• Claims Processing• Information Services• Employee Clinic• Case Management• Admin. Support• Administrators Office• Finance and System• Claim Losses - TPA

HR Expenditure Projections – FY12

Total HR

$338,297,390

FTEs 244

• Strategic Benefits Operations

• E.A.P. Program• Communications• Strategic Benefits

Planning and Design• Risk Mgmt. Financial

Division

Client Relations

$9,731,648FTEs 125

• Client Services • General Relations• Shared Services

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Health Benefits

Fund

$293,867,201FTEs 48

General Fund

Director

$3,169,137FTEs 36

Training

$219,855FTEs 2

Classified Testing

$178,059FTEs 2

Salary Administration

$540,845FTEs 5

Organizational Development

Employee/Labor Relations

$740,512FTEs 8

Selection Services

$857,006FTEs 12

Records Administration

$268,301FTEs 5

Director’sOffice

$364,559FTEs 2

• Overall HR system

• Department management

• Employee personnel records

• Empl. per. eval. processing

• Employee job verification

• Respond to subpoena and TPIA requests

• Application processing

• Personnel actions preparation

• Recruiting

• Classified promotional exams

• Question validity

• Police and Fire cadets testing

• Strategic development

• Organizational development

• Grievances• Civil Service

meetings• FMLA• TPIA• AAP/EEO• Labor Relations• Executive

recruiting

• New employee orientation

• Class development

• Employee training

• Compensation system

• Classification system

• Salary programs and analyses

• Organizational management

5

TemporaryEmployee Services

$11,052,554*FTEs 4

• Temporary employee

requests• Vendor

management• Invoice

processing• Department

allocations• Drug testing

* Separate Revolving Fund

Client Relations Division

Supporting Core Human Resources functions citywide: from transactions to strategic delivery

Operational December 25, 2011

Strategic service delivery with on-site application

• HR Business and Operations• Consistent HR Policy and Procedure Application• Employee Relations• Staffing• Employee Communication• Talent Management• Succession Planning• HR Strategy• HR Policy and Procedures Management• Vacancy Management• Liability Management• Compliance• Wellness Engagement

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Client Relations Division

Director

$9,731,648FTEs 125

General RelationsGroup

$4,115,456FTEs 55

Shared ServicesGroup

$3,558,050FTEs 53

Client Services Group

$1,359,112FTEs 12

• Department Point of Contact

• Go-to Resource• Strategy • Policy Direction • Overall Management

7

• Functional Support• Administrative/ Managerial • Employee Relations

• Employee Services• Transaction Processing • Production Initiatives• FMLA

Client RelationsExecutive

$699,030FTEs 5

• Overall Division Management

• Strategy• Assignment • Communication• Performance Management• Compliance• Liability Management

Health Benefits Fund

Director

$295,280,325FTEs 48

Strategic Benefits Planning and Design

$267,675FTEs 3

Risk Management Finance

$926,162FTEs 8

Employee Asst. Program

$412,762FTEs 4

Communications

$491,599FTEs 5

StrategicBenefits Operations

$2,898,006FTEs 28

• Employee Education • COBRA Process• Enrollment Changes• Medicare Adv. Plans• Employee Inquiries• Vendor Engagement• Eligibility Management

and Recordkeeping• Pension Systems

Interface• Texas Attorney General

Support

• Extra Milers newsletter• Combined Municipal

Campaign• Public Services

Recognition• Benefits newsletters• Enrollment materials• Wellness Engagement

• Supervisory caseload• Assess and refer

employees• Employee/Supervisor

Training

• Procure Benefits Plans and Contracts

• Annual Surveys• Contract Compliance• Vendor Management• Data Analysis, Trends,

Benchmarks• Legislation• Wellness Engagement

• Financial Budget Activity• Reporting/Management

Analysis• Financial Reviews• Banking/invoice processing• Financial Contract Activity• Review-Processing-

Reconciliation• HRIS

Long-Term Disability

$1,413,124FTEs 0

Health/BenefitsProviders

$288,870,997FTEs 0

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Workers’ Compensation Fund

Director

$19,063,726FTEs 31

Claims

$14,900,000FTEs 0

W. C. Finance and

Systems

$243,134FTEs 3

W. C. Comp. Information

Services

$239,241FTEs 3

W. C. Case Management

$396,521FTEs 5

W. C. Admin.

$1,989,341FTEs 1

W. C. Comp. and Claims Assessment

$356,315FTEs 6

Employee Clinic

$181,790FTEs 4

Safety

$757,384FTEs 9

• Accident Investigation

• Safety audits• Safety

Inspections• Employees

Trained, CPR• Defensive

Driving Course

• Drug Test• Physicals

• Salary Continuation Claim Processing

• Reviews/Audits• Quality Control/

Compliance

• WC Dept. Billings

• Fee Analysis• Financial

Activity

• City Liaison – Updates

• Vendor-Review Meetings

• Accident Reports• TPA – Contract

Cost• Safety Committee

Administration

• Vital Statistics• Ad hoc reports

and requests• Subrogation

Recoveries• Trend Analysis• Payment

(external)• Due Diligence

• Injured Worker Payments to claimants and Third (3rd) Parties

• Injured workers RTW

• Case Management

Analysis • TPA

Management

9

THANK YOU!

QUESTIONS?

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