Top results through cooperation

The will to act as a pioneer

We respect our customers and each other

Hospital District of Helsinki and Uusimaa

HUS is a Joint Authority founded by the municipalities in Uusimaa and which began operations in 2000.

We are tasked with providing specialised health care services for the residents of our member municipalities. Our operational starting point is the effective and timely treatment of patients throughout Uusimaa.

Helsinki University Central Hospital (HUCH), which operates in the Helsinki metropolitan area as part of HUS, is also responsible for treatment of all Finnish citizens with difficult and rare diseases, and those in need of treatment requiring the most sophisticated equipment, such as organ transplants and many cancer treatments.

Our seven maternity hospitals oversaw

deliveries18,459

Key figures in 2009

539,339 treatment periods 291,196 treatment days (Psychiatry and patients with paralysis of the respiratory muscles) 1,542,985 outpatient visits 84,116 surgical operations 18,459 deliveries 458,301 patients made use of HUS services 3,307 hospital beds 20,909 employees 1,547.9 M€ operating income 1,451.9 M€ operating costs 1,494,751 population of the HUS region

At the end of 2009 HUS’s member municipalities were home to 1.5 million inhabitants

The way we operate

• Wegiveourpatientsthebestcare, whilst respecting their human dignity and self-determination.

• Customer-orientated,transparent communications.

• Weoperateopenlyandnetworkactively with our customers and partners.

• Ourkeyprinciplesareefficientand responsible management, and flexible decision-making.

• Weareconstantlylookingfornew, innovative operating models and solutions for developing our activities.

Almost half millionpeople received help from a HUS hospital in 2009

Our patients received care in all specialist fields of medicine – every hour of the day and night

Hanko

Karkkila

Nummi-Pusula

Siuntio

VantaaEspoo

Hyvinkää

Askola

Porvoo

Lapinjärvi

Loviisa

Mäntsälä

Nurmijärvi

RaaseporiInkoo

Vihti

Lohja

Länsi-Uusimaa Hospital Area

•SkinandAllergyHospital•SurgicalHospital•KätilöopistoMaternityHospital•Children’sHospital•Children’sCastle•MeilahtiHospital•Women’sHospital

PorvooHospital Area

Hyvinkää Hospital Area

Lohja Hospital Area

•PsychiatryCentre•EyeandEarHospital•DepartmentofOncology•TöölöHospitalHUCH also has operations in•AuroraHospital•HerttoniemiHospital

Helsinki

HUCH Hospital Area

Järvenpää

TuusulaKerava

Kauniainen

Kirkko-nummi

Karjalohja

Pornainen

SipooPorvoo Hospital

HyvinkääHospital

Kellokoski Hospital

Jorvi HospitalLohja HospitalPaloniemi Hospital

Tammiharju HospitalLänsi-UusimaaHospital

Peijas Hospital

Hospital District of Helsinki and Uusimaa

Research and education form a key part of our operations

As a university hospital district our task is to provide practical education in medicine and dental medicine as well as the conditions for associated scientific research. The Helsinki University Central Hospital, HUCH, is the country’s largest teaching and research environ-ment for medicine and dental medicine.

In 2009 clinical basic education in Medicine and Dental Medicine was given to approxi-mately 600 students. Several hundred medical specialists study and work in our hospitals, which also provide practical training for approximately 3,700 future health care professionals each year.

HUS’s greatest strengths lie in its expertise, its attentive owners and its customers(May 2009)

The Hospitals within HUCH are in charge of all organ transplant operations nationwide

Personnel strategy objectives

• Customer-orientatedserviceculture• Inspiringworkingenvironmentsupporting innovation and cooperation• Managementthatgivesencouragement and takes responsibility for results• Rewardschemesinsupportof the desired results• Successfulrecruitmentand flexible working conditions• Aworkplaceofabundantopportunity

Nursing staff

11,725e.g. cleaning services, food services , ICT, administration 5,603

Physicians 2,571

Researchers and other 1,010

Staff by occupation

Approximately

21,000 professionals are at work in HUS hospitals

Value-driven operations

Top results through cooperationWe succeed together, thanks to openness, trust, competence and networking.

The will to act as a pioneerWe work innovatively to drive our customers’ interests and make use of future possibilities.

We respect our customers and each otherWe treat our patients, other customers, partners and colleagues with fairness, responsibility and tolerance. We all follow the same rules. We take responsibility for our environment.

Intern Audit

Communications

Nursing

HUS Group 2010 Council

Executive Board

Chief Executive OfficerStrategy, Ownership Policy and Finance

Extern Audit

Production of nursing and medical servicesand Research and Development

Business Administration

Administration

Finance

Human Resources

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Department of Surgery

Department of Psychiatry

HUSLABHUS Radiology

HUS Pharmacy

RavioliHUS-Desiko

HUS Logistics HUS Servis

HUS Medical Engineering

HUS ICT

HUS Facility Centre

Uudenmaan Sairaalapesula Oy

HUS-Real Estate Ltd.

Department of Medicine

Department of Gynecology and Pediatrics

Operating income 2009

Service plans of the members municipalities 80%

Income for services provided for others 12%

Special government subsidy 2%

Payments income 3%

Other income 3%

Salaries, wages and emoluments 52%

Other staff expenses 11%

Purchase of services 14%

Material, supplies and consumables 20%

Other expenses 3%

Operating expenses 2009

HUS has

9 Business Enterprises

Customer service was rated excellent or good by 80% of HUS patients (Maj 2009)

Hospital district of Helsinki and Uusimaa

Stenbäckinkatu9,HelsinkiP.O.Box 100, FI-00029 HUStel. +358 (0)9 4711firstname.surname@hus.fi

www.hus.fi

• Photos: Eija Hiltunen, Jarmo Nummenpää, Mikko Hinkkanen, Tero Hanski, Mauri Helenius • Printed by Edita, 4|10