Presented By:

Abdul Haque

Unaiza Khalid

Rida Zehra

CASE ANALYSIS

Founded in 1911

Thomas J. Watson joined in 1914 as CEO

Embody strong intelligent work ethnic - “THINK”

After 40Years growth turned company to his son

Thomas Watson, Jr in 1952

Next Era become dominant – 360 Computer

Innovation in point-of-sale for banks & supermarkets

HISTORY

In 1980 she introduced IBM PC

In 1990 she became most profitable

IBM’s first-ever layoff in 1991

Lou Gerstner joined as CEO in 1993

In May 2002, Palmisano took reins as CEO

Acquire PWC

CONTINUE

Approximately 350,000 employees in 2003

Workforce was highly qualified & Motivated

Deliver unique know-how & practical solutions

Knowledge, Motivation & Skill deployment

Customer demand

“Know my business and provide value propositions that are unique to me”

CONTINUE

Low utilization rates & Needless Talent Gaps and

Surpluses

How to Overcome ?

Effective HRP

Educate their Employee

Employee Engagement

Fill the skill gap

ISSUE & SOLUTION

Bottlenecks in Service Delivery

How to Overcome ?

Rapid response to clients

Proactive management approach

Identify the needed talent

Match the required talent

ISSUE & SOLUTION

Disconnected Talent Supply Sources

How to overcome ?

Identify inner talent

Build collaborations

Proper Communication

IBM should involve in hiring contractors

ISSUE & SOLUTION

Language of “Work” was Insufficient

How to overcome ?

Proactive Approach

Talent development

Check performance

ISSUE & SOLUTION

1. Resource Based Approach

2. Strategic Fit

3. High Commitment

APPROACHES

ANY QUERIES ?