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KEYBENEFITS
Delivering Intelligent Fulfillment > BridgeSGI.com
S
IBM Sterling B2B Training Keeptransac+onsmoving
ReduceordertocashlifecyclesImplementa+onandConfigura+onTrainingOnboardtradingpartnersmorequicklyResolvefailedtransfersquicklyMinimizefailedtransfersMinimizeSLAviola+onsIncreaseemployeereten+on
elf-study.Itworkswellforpeoplewhohavethefocusandscheduletosetaside
9meforit.Buthowmanypeopledo?Thinkaboutit.Whetherit’semail,mee9ngs,orpeoplestoppingbyyourdesk,it’shardtocarveoutuninterrupted9meforself-directedlearning.Forthemajorityofyouremployeesnothingbeatsinstructorleadtraining.Andit’snotjustbecauseofinterrup9ons.Instructorleadtrainingprovidesanswersfast.Conceptsareclarifiedinreal-9me,andtrainingcanbetailoredtoaddressyourspecificconcernsorbusinessobjec9ves.Let’slookatsomeexamples…OnboardtradingpartnersmorequicklySupplychainsneedtobeflexible.Whetherit’saportclosure,weatherevent,orshiLindemand,theabilitytoonboardnewtradingpartnersquicklyiscri9cal.Howquicklycanyourteamsetupanewtradingpartner?We’vegotcustomerswhocandoitinjusthours.How?
B2B Integrator
Your Bank
Your SystemsEDIXMLFAXWEB
Supplier
Supplier
Supplier
Customer
Customer
Customer
“Aninvestmentin
knowledgepaysthe
bestinterest”
-BenjaminFranklin
2 IBM Sterling B2B Training
Byprovidingtemplatesforonboardingprocedures,trainingindifferentprotocols,andteachingyouremployeeshowtocustomizeprocessflowstohandlespecialcharacters.
ResolvefailedtransfersquicklyThefirststepinresolvingafailedtransferisknowingthatitfailed.Ifalertsarenotbeingsent,orarebeingsenttothewrongpeople,resolu9onoffailedtransfersisdelayed.Wecanteachyouremployeesbestprac9cesforseQngupno9fica9onsandalerts,including:
• Sendingalertstodifferentpeople(administrators,businessusers,ortradingpartners)dependingonthetypeoffailure.
• Automatedescala9onproceduresforemailalerts,mobilealerts,etc.
Thenextstepinresolvingfailuresisfiguringoutthecause.Canyouremployeestroubleshootquickly?
Ifnot,wecanhelp.We’llteachthemstep-by-stepproceduresfortroubleshoo9ngtransferfailures,including:
• Howtoiden9fywhetherabusinessprocessishandlingdatacorrectly,andhowtomodifythatbusinessprocessifnecessary.
• Thebestwaytoiden9fymissingdataorincorrectdata.
Notonlycanwetaketheguessworkoutoftroubleshoo9ngfailures.Wecanalsoreducethenumberoffilesthatfail.How?
ProductExperAseIBMSterlingB2BIntegrator
IBMSterlingFileGateway(MFT)
IBMSterlingConnect:Direct
IBMSterlingControlCenter
Aspera
SaaS
ManagedServices
3 IBM Sterling B2B Training
MinimizefailedtransfersTransfersfailforlotsofreasons.Butmanyareavoidablewithjustafewconfigura9onchanges.Wecanhelpyouminimizethem.Here’show…
Wecanshowyouthecommonerrorsadministratorsmakewhencrea9ngoramendingbusinessprocessforinbounddatahandling,andhowtoavoidthem.
Wecanalsohelpyoumakesureyourexis9ngbusinessprocessesarewriVencorrectly,soyouminimizefuturefailures.Onceyoufailedtransfershavebeenminimized,it’s9metoaddressSLAviola9ons…
MinimizeSLAViolaGonsServiceLevelAgreement(SLA)viola9onsareexpensive.Theyerodeprofitmargins.AndinmanycasesareavoidableifyouhaveyourSLAsandalertssetupcorrectlyinIBMsterlingControlCenter.Wecanteachyouhowto:• SetupanSLAinIBMSterlingControl
Center
• SetupalertsassociatedwitheachSLA
• TestthealertsassociatedwithanSLA
MaximizeyourROIYou’veinvestedintherighttools.Nicework!Butifyouremployeesdon’thavetheskillstousethosetoolswell,you’renotgeQngthefullreturnonyourinvestment.Sowhetheryouneedtrainingforanewimplementa9on,orjustnewteammembers,wecanprovidethemwiththeskillstheyneedtokeepyourbusinessrunning.Whattypesoftrainingdoweprovide?
Delivering Intelligent Fulfillment
Headquarters,NewJersey,[email protected]:+1.877.245.4347Fax:+1.877.245.4348Bangalore,[email protected]:+919986-BRIDGEFax:+918049619831Toronto,CanadaMain:+1.604.901.8384Fax:+1.604.901.8385London,[email protected]:+442033188090Medellin,[email protected]:+5746052488Fax:+5746044731
©2015BridgeSolu9onsGroup
B2B Training ImplementaGonandConfiguraGonTraining• Providingproducttrainingtoexis9ng
employees• Trainingnewemployees• Customizingbusinessprocesses• CustomizingConnect:Directprocesses• Managingrolebasedpermissionsfor
newandexis9ngusersTroubleshooGngProducGonIssuesTraining• Connec9ngwithtradingpartners• Networkconnec9vity• Onboardingnewtradingpartners
securely• SeQngupno9fica9onsandalerts• SeQngupalertsbaseduponService
LevelAgreements(inIBMSterlingControlCenter)
Andwe’llbehappytoshareafewshortcutswe’velearnedovertheyears.
IBM Sterling B2B Training 4
How can we help you? Todiscusshowwecanhelpyourbusinessprepareforgrowth,pleasecontactus:
+1.877.245.4347