ibm systems director 6.1 overview - the ibm solution for platform management

© 2008 IBM Corporation

IBM Systems Director 6.1 OverviewThe IBM Solution for Platform Management

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Introductions

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Agenda

Core challenges of the IT Infrastructure

Needs and challenges

IBM’s integrated solution to help simplify IT operations and reduce costs

Offering description– Upward integration with Enterprise Systems Management

– IBM Systems Director and Tivoli Positioning

Summary


Growth of virtualization drives new management requirements

Accelerated pace of business and

technology innovations

Operational issues have IT at a break point


Energy costs

Environmental & Compliance regulations

Data center capacity

Management costs

New business requirements

Virtualization

Tight budgets

Server sprawl

Accelerated pace of business and

technology innovations

Operational issues have IT at a break point

Growth of virtualization drives new management requirements (continued)


CEO’s1 see dramatic change ahead for The New Enterprise

2008 CEO Directions CIO Implications

HUNGRY FOR CHANGE

83% expect substantial change in the

next three years

Flexible, adaptable, extendible

systems to support business

model changes

INNOVATIVE BEYOND

CUSTOMER IMAGINATION

76% see opportunity in more informed

and collaborative customers

Collaboration & social networking

to improve idea/information

sharing

GLOBALLY INTEGRATED

75% are actively entering

new marketsEmbrace emerging technologies

DISRUPTIVE BY NATURE

69% are planning some type of business model innovation over the next three years

Manage increasing risk

GENUINE,NOT JUST

GENEROUS

69% believe rising customer expectations of corporate social responsibility will

positively impact their businessDeliver on Green IT

1Global CEO Study: The Enterprise of the Future, 2008


These challenges are at the core of every IT infrastructure, and they are directly linked to how physical and virtual systems and storage are managed as an integrated platform

Rising operational costs of systems and networking

Explosion in volume of data and information

Difficulty in deploying new applications and services

Security of your assets and your clients’ information

Landslide of compliance requirements and government mandates

Systems and applications need to be available

Rising energy costs and rising energy demand

Power and thermal issues inhibit operations

Environmental compliance and social responsibility

Unpredictable workload characteristics

Manage fast growth of “smart” objects and data volumes

Need maximum flexibility for real time interaction

Costs & Service DeliveryBusiness Resiliency & SecurityEnergy Efficiency

Changing application models


IBM provides an integrated solution to help simplify IT operations – IBM Systems Director 6.1

Reducing complexity with integrated platform and enterprise

service management

Deploying and managing virtual servers to control data

center space

Managing energy usage helps meet “green” initiatives and

cost objectives

IBM Systems Director – at the core of

an IT management strategy – can

reduce the costs of IT service

delivery, improve business resiliency

and security, and help meet energy

usage requirements


IBM Systems Director 6.1 Next generation platform management for multi-system environment

Simplified management of physical and virtual

infrastructure

Rapid deployment andoptimization of IT resources

Reduction in time-consuming

management tasks

Common toolset

Modular, industry standards-based approach

Leverages investments in IBM platform management

Integrates with IBM service management offerings from IBM Tivoli ®

Supports IBM and third-party extensions

Unifies Platform Management


IBM Systems Director 6.1 strategyVirtualize more, manage less

Unifies Platform Management for IBM Systems providing a consistent look-and-feel with common and familiar management tasks

Allows many systems to be easily managed together addressing the administration and management challenges being introduced by server scale-out

Integrates IBM’s best-of-bread virtualization capabilities to provide new and radically improved ways to simplify the management of physical and virtual platform resources

Developed as a modular and extensible solution to advance the core systems management capabilities with additional plug-ins

Enables integration of IBM Systems into data center management tools from Tivoli and other 3rd parties


Systems Director helps to . . .

Find and identify systems on the network

Determine if systems are working properly

Configure and deploy new systems

Optimize systems for peak performance

Keep system firmware and drivers up to date

Manage energy

Improve system availability

Manage multiple systems as a single entity

Reduce virtualization complexity


Benefits of IBM® Systems Director 6.1

Reduces human error by providing automated support of VMware®’s VMotionTM

Protects IT investments by utilizing an open, standards-based design that facilitates the management of IBM and select non-IBM systems

Reduces systems maintenance window churn by supporting currency for physical and virtual servers and operating systems

Reduces the time for analyzing unavailable systems by providing topology graph views to simplify troubleshooting

Reduces IT costs and enhances IT staff productivity by providing one easy to use interface for management of virtual and physical systems

Reduces the complexity of virtualization through understanding the relationship of virtual to physical servers

Improves IT efficiency by easily integrating with single system platform management products

Simplifies IT management of multiple industry leading hypervisors through the use of a single tool

Seamlessly integrates with enterprise management products

Simplifies operations by offering monitoring and automated event management capabilities


IBM offers end-to-end management

Hardware

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Automation

Status

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Discovery

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Remote Access

Virtualization Core Director Services

Configuration

System x & Blade Center

System z

Power Systems

Storage Configuration

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Managed virtual and

physical environments

Resource Managemen

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Base Systems Director

Managers & HardwarePlatform Managers

Enterprise Service

Management

Advanced Managers

&Priced Plug-

Ins

IBM and non-IBM

hardware


IBM Systems Director 6.1 for integrated platform management

Simplify platform management across server and storage infrastructure

Management of physical and virtual resources

Intuitive graphical interface

Upward integration to enterprise service management


Focus on health, status, automation

Health summary– Favorite systems– Critical monitors– Group thumbnails

Monitoring – Monitor critical resources– Thresholds– Events

Automation Plans– Notify– Run commands– Trigger tasks


IBM Systems Director 6.1 provides server monitoring and control ... at no charge

IBM Systems Director provides the foundation for managing servers– Discovery and asset inventory

– Monitoring and event alerting

– Resource optimization

– Simplified deployment, installation and update process

– Upward integration to enterprise service management

Monitor and alert on defined thresholds for CPU and memory utilization and for network and file system metrics

Ensure Hardware Management Console and Virtual I/O Server are operational

Automate actions based on defined events and monitoring thresholds to reduce administrative workload


IBM Systems Director topology

Three-tiered architecture Thousands of managed nodes Upward Integration modules supporting

– Tivoli, Computer Associates, Hewlett Packard, Microsoft

IBM Systems Director AgentManaged Systems

(Servers, Desktops, Laptops, SNMP devices, CIM devices)

Management Console(s)

Web Interface

IBM System Director ServerApplication Logic

Database


IBM Systems Director ‘tiered’ agent support

Common Agent

– Provides a single agent management system for status reporting and operations

• Common authentication and credential management using a single agent manager

• Single, shared incoming port (firewall friendly) for management

• Increased availability using a watchdog to restart common agent, if needed

– Single agent runtime shared by IBM systems and Tivoli products like Tivoli Provisioning Manager reduces agent footprint, supports shared credentials and drives discovery, inventory and other common services

– Replaces the previous 5.x Level 2 Agent while providing seamless integration of Platform Agent


IBM Systems Director ‘tiered’ agent support (continued)

Platform Agent

– Provides a subset of Common Agent functions used to communicate with and administer the managed system, including hardware alerts and status information

– Improved interoperability through open standards, rather than through proprietary technologies

– Firmware and driver updates and remote deployment

Agent-less Management

– Agent-less managed systems are best for environments that require very small footprints and are used for specific tasks, such as one-time inventory collection, firmware and driver updates and remote deployment.


IBM Systems Director baseFoundation for platform lifecycle management

Consolidation of Platform Management Tools– Single consistent cross-platform management tool

– Simplified tasks via Web based interface

– Manage many systems from one console

Integrated Physical and Virtual Management

– Discovery and Inventory of physical and virtual resources

– Configuration and provisioning of platform resources

– Status, Health, and Monitoring of platform resources

– Visualization of server resource topologies

– Move virtual servers between systems without disruption to running workloads

Platform Update Management– Simplified consistent cross-platform tools to acquire,

distribute and install firmware and OS updates

No Charge Managers Included in Foundation

Systems Director Base and HW

Platform Managers

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Advanced Managers


IBM Systems Director plug-ins

A plug-in to IBM Systems Director is software that is downloaded and installed on top of the base

Delivers key additional functionalities Retains a consistent user experience with the base offering by taking

advantage of the common tasks and capabilities IBM intends to deliver plug-ins for IBM Systems Director 6.1

– an updated version of IBM Systems Director Active Energy Manager as a plug-in to IBM Systems Director in 1Q09

– provide a migration tool, in 1Q09, to facilitate customer migrations from IBM Director 5.20

– provide a virtual server image management plug-in to IBM Systems Director in 2009


IBM Systems Director 6.1Plug-Ins for advanced platform management

Virtual Server Image Manager: Easily automate cloning, capturing, customizing and deployment of virtual system images radically simplifying the deployment of new systems

Active Energy Manager– Monitor and measure server energy usage and activity– Control system power states and modes of operation– Provides aggregation of server energy management for ITM

Service and Support Manager identifies and reports hardware-related problems, enabling IBM to provide proactive service that may result in higher system availability and performance.

BladeCenter Open Fabric Manager-Advanced upgrade allows for the assignment and reassignment of Ethernet MAC and Fibre Channel WWN addresses used by the I/O ports on server blades in the IBM BladeCenter®

Workload Partition Manager: Deliver consistent response times, automatically adjusting resources for utilization spikes

IBM Tivoli Provisioning Manager for Operating Systems Deployment is a tool designed to provision an operating system via a library of disk images to any supported system on the network.

Systems Director Base and HW

Platform Managers

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Advanced Managers

Enabling new and innovative ways to manage IBM Systems…

Priced Plug-Ins Not Included in Base


IBM Systems Director is a centralized, cross-platform management solution for IBM Systems

Provides a full range of systems management functions– Hardware and software inventory

– Monitoring with automated responses

– Software distribution

– Remote hardware control and task execution

Easy-to-use, point-and-click graphical user interface

Manages AIX®, Linux®, IBM i and Windows®

– Linux and Windows on compatible non-IBM hardware

SNMP Devices– Network devices, Storage subsystems, Power

Distribution Units…

Downloadable from ibm.com at no charge– Physical media packs orderable for nominal charge

– Web-based forum available for questions and assistance

– Software maintenance available as a priced option


Upward integration … Systems Director extends its rich hardware information into higher-level management packages

Tivoli Enterprise™– TEC 3.8 & 3.9– ITM 5.1.x– Configuration Manager 4.2.x– Software Distribution– Provisioning Manager – Inventory – Security Operations Manager– Distributed Monitoring

Tivoli NetView® 7.1.x (Windows and Linux)

Tivoli Netcool (Netcool/Omnibus, Netcool/Precision IP (via SNMP), Netcool/Monitoring, Netcool/ISM, Netcool/AEM (via SNMP)

CA Unicenter® NSM 3.1 and R11 (Windows®) HP OpenView NNM 7.0.1 and 7.5.1 (Windows and Linux®) HP OpenView Operations for Windows 7.5x (Windows) Microsoft Systems Management Server, Microsoft System Center Operations Manager,

and Microsoft Operations Manager 2005

HP OpenView


IBM Systems DirectorOverview of task mapping from 5.X TO 6.X

5.20.x Features 6.1 Plug-in Systems Director Web Console Feature

Managed Object Discovery Discovery Manager Base System Discovery and Advanced System Discovery

Inventory Collection Discovery Manager View and Collect Inventory

Inventory Tasks Discovery Manager View and Collect Inventory

Inventory Monitors Not Supported Not Applicable

Groups, All Managed Objects Discovery Manager Navigate Resources > All Systems

Hardware Status Status ManagerIntegrated with Health Summary ViewScoreboard Problems, Active Status

Event Log Status Manager Event Log

Resource Monitoring Status ManagerHealth Summary View, Dashboard, Monitors and Threshold UI with increased metrics

Monitor Threshold Plans Status Manager Groups with Thresholds

Process Tasks Status Manager Command Automation, Command Definitions

Process Manager Status ManagerManage Processes (from Monitors task), Health Summary, Dashboard Monitors and Threshold UI

Event Log Viewer Status Manager Event Log UI with enhanced sorting

SNMP Browser/Manage MIBs Status Manager SNMP Management

File TransferRemote Access

ManagerIntegrated into Remote Access

Windows Remote ControlRemote Access

Manager

Integrated with Remote Access > Remote Control Remote Control Setup for VNC (Windows, Linux) and MS Remote Desktop (Windows)



Remote Session Remote Access Manager Integrated into Remote Access

System Account Configuration Configuration Manager Configuration Templates

SNMP Agent Configuration Configuration Manager Configuration Templates

Asset ID Configuration Configuration Manager Configuration Templates

BladeCenter Configuration Manager

Configuration Manager Configuration Templates

Server Configuration Manager Configuration Manager Configuration Templates

OS Network Configuration Configuration Manager Configuration Templates

Event Action Plans Automation ManagerAutomation Plans Wizard, Event Actions, Event Filters UIRemoved: ticker tape, event message actions

Scheduler Automation Manager Active and Scheduled Jobs

Update Manager Update Manager

Includes product and additional platform updatesGetting started, settingsInstall, Uninstall, Import, Export UpdatesShow needed and installed updatesChange Compliance policies

Virtualization System Manager (VSM)

Virtualization ManagerCreate Virtual Server, Virtual Servers and Hosts, Platform Managers and Members, Edit Virtual Resources, Topology Perspectives, Relocate Virtual Server

IBM Systems DirectorOverview of task mapping from 5.X TO 6.X (continued)



Relocation Manager Virtualization Manager Virtual FarmsCreate and manage FarmsRelocation Plans

Standalone Storage Configuration Manager

Storage Manager Storage GroupsView and Manage Logical VolumesView and Apply Storage TemplatesStorage-Server Topology

Server Storage Provisioning Tool (SSPT) Storage Manager Configuration Manager Based

CIM Browser task Not supported Not applicable

MSCS Browser task and no discovery Not supported Not applicable

Rack Manager Not supported Not applicable

License Administrator task Not supported Not applicable

Software Distribution Redirector Not supported Not applicable

Edit Software Catalog Supported via command line Supported via command line

Capacity Manager extension Tivoli based offering planned for 2009

Not applicable

System Availability Extension Not supported Not applicable

Software Distribution Extension Tivoli based offering planned for 2009

Not applicable




ServeRAID™ Manager extension Not supported TIP: You can launch the ServeRAID Manager as an external application from the Systems Director Web interface; however, the application does not recognize Systems Director systems, groups or clusters

z/VM Center extension Discovery ManagerStatus Manager

Virtual Manager for Lifecycle management of virtual server and Virtual Image Manager

planned for 2009

Discovery and Health integrated into base offering of Systems Director



What can IBM Systems Director 6.1 manage?

Blade and Modular resources that can be managed:– BladeCenter, Blade servers (x, Power, Cell), I/O modules, System x servers– VMware ESX, VMware 3i, MSVS, Xen– Windows, Linux, Netware

POWER System resources that can be managed: – HMC, IVM, Virtual I/O Server, System i and System p servers (FSP)– AIX, POWER Linux, IBM i

Mainframe Systems resources that can be managed: – Linux on System z – z/VM

HP, Dell, and other x86 servers SNMP-based devices

– Network, storage, power distribution units, etc.

CIM-based devices – CIM = Common Information Model

Storage resources that can be managed: – LSI (IRC), DS3000, DS4000, DS6000, RSSM– SAS Switch (NSSM, RSSM), Brocade FC Switch, Qlogic FC Switch


IBM Systems Director 6.1 - Capabilities for Power Systems

Discovery and inventory of platform resources and connected storage which includes the collection of both hardware and software inventory. This includes System x (RSA/BMC) servers, Windows, xLinux, HMC, CEC, LPAR, AIX, pLinux, HMC, Virtual I/O Server, FSP, and Virtual Networking components – bridges and VLANS

Visualize various POWER resource topologies and relationship across physical server and virtual server (CEC, HMC, VIOS, LPAR, devices, AIX, pLinux and Virtual Networking components, virtual disks, logical volumes and associated volume groups.

Discovery and documentation of full system configuration including physical and virtual IO resources and association/relationship (for configuration recovery – i.e. System plan).

Show health and status of physical and virtual servers including health of HMC and Virtual I/O Server. Show alerts including hardware failures and system logs from Virtual I/O Server, HMC and the operating systems.

Base monitoring of OS metrics including CPU and memory utilization, and file system metrics across hosts and virtual servers. Historical and OS events monitoring. View of CPU utilization metrics for environments that contain both shared and dedicated processors for both host and virtual servers.

Download, manage, and apply recommended updates for AIX, pLinux, IBM i, HMC and System firmware


IBM Systems Director 6.1 - Capabilities for Power Systems (continued)

Deployment/Provisioning/Planning – Ability to configure new systems or clone systems using system plans deployment of OS and Virtual I/O Server on a LPAR via HMC.

Base virtualization management – Support key lifecycle LPAR and mobility (within single HMC domain) operations.

Consolidated interface – Integration of tasks for Key Power Resource Managers (HMC, IVM/VIOS, AIX and IBM i management consoles)

Comprehensive CLI interface for discovery/Health/Update/Deployment, LPAR virtualization lifecycle and mobility, power control and management

Energy management – Monitoring, reporting, capping (both a server and group), and controlling energy consumption. Receive status and alerts. Energy Thresholding - Allow a user to set a power or temperature threshold, and be notified when it is reached (or allow an action to automatically be taken). Support for Facility providers. Full CLI support and Active Energy Manager Server on AIX.

Enterprise integration and manageability – Out-of-the box management utilizing standard CIM profiles for AIX, pLinux, IBM i, HMC, and Virtual I/O Server resources.


IBM Systems Director 6.1 - Capabilities for System x

Automatic discovery and inventory of BladeCenter and System x server resources and connected storage which includes the collection of both hardware and software inventory. This includes blades, switches, servers, management modules, service processors, firmware levels, RSA II and AMM configuration settings, etc.

Visualize various System x resource topologies and relationships. See virtual servers hosted by physical servers; see virtual networking components, virtual disks, logical volumes and volume groups used by virtual servers. Also view scalable systems and the partitions and nodes that comprise them.

Discovery and documentation of full system configuration such as the physical components in a server and the physical resources assigned to virtual servers. Also discovery and documentation of BladeCenter chassis and components.

Show health and status of physical and virtual servers, blades, etc. Show alerts including hardware failures and system logs surfaced from the BMC, RSA II, and AMM. Also provide the system health as reflected by diagnostic LEDs.

Base monitoring of OS metrics including CPU and memory utilization, and file system metrics across hosts and virtual servers. Historical and OS events monitoring. View CPU utilization metrics for environments that contain both shared and dedicated processors for both host and virtual servers. View Power utilization metrics from chassis and modular servers.


IBM Systems Director 6.1 - Capabilities for System x (continued)

Download, manage, and apply recommended updates for System x and BladeCenter firmware and drivers.

Deployment/Provisioning/Planning – Ability to configure new systems or clone existing system images using system plans

Virtualization management – Support key lifecycle operations and mobility for VMware, Xen, and MSVS hypervisors. Support virtual network address management and blade failover for thousands of blades and chassis.

Consolidated interface – “One glass” for key System x resource managers – Update, Status, Inventory, Configuration

Comprehensive CLI interface for Discovery/Health/Update/Deployment of System x resources. Lifecycle and mobility operations, power control and management

Energy management – Monitoring, reporting, capping, and controlling power consumption. Receive power status and alerts.

Enterprise integration and manageability – Out-of-the box management utilizing standard CIM profiles for VMware 3i, Cell blade


IBM Systems Director 6.1 - Capabilities for System z

Discovery and inventory of platform resources which includes the collection of both virtual hardware and software inventory. This includes Linux and z/VM.

Visualize various System z resource topologies and relationship across the virtual servers managed by z/VM (Linux, virtual CPU, virtual Memory, Virtual Networking components, virtual disks)

Show health and status of virtual servers – Show alerts and system logs from the operating system.

Base monitoring of Linux OS metrics including CPU, memory utilization and file system. Historical and OS events monitoring.

Download, manage, and apply recommended updates for Linux

Base virtualization management – Topology of virtual servers.

Consolidated interface – Manage System z resources consistently along with other platform resources from an intuitive user interface.

Comprehensive CLI interface for discovery/health/update

Energy management – Active Energy Manager – Monitoring, reporting, capping (both a server and group), and controlling power consumption. Receive power status and alerts. Energy Thresholding - Allow a user to set a power or temperature threshold, and be notified when it is reached (or allow an action to automatically be taken). Full CLI for all key AEM functionality. Support of AEM Server on Linux on System z.

Enterprise integration and manageability – Out-of-the box management utilizing CIM for Linux and z/VM


IBM Systems Director 6.1 - Capabilities for Storage

Discovery and inventory of server internal, BC-integrated, low-end and mid-range storage and SAN resources which includes the collection of both hardware and software inventory (for external storage and SAN components – limited to SMI-S/vendor provided inventory).

Visualize various server-storage resource topologies and relationships. See physical server connectivity with storage including LUN attachment relationships.

Show health and status of RAID controllers and storage subsystems. Show alerts and status for RAID controllers and storage subsystems.

Download, manage, and apply recommended updates for System x and BladeCenter x86 IRC RAID controllers.

Storage and switch configuration for System x and BladeCenter x86 IRC and integrated RSSM RAID controllers and SAS switches.

Storage provisioning – Provision LUNs from low-end and mid-range storage to servers (CLI only).

Consolidated interface – “Single glass” for key system management functions: Discovery, Status, Storage Management

CLI interface for Discovery/Health/Provisioning of storage resources.


IBM Systems Director 6.1 foundation components

Discovery manager

– Discovers both virtual and physical systems in your network. Collects inventory data about hardware and software

– Visualizes relationships to other systems in the network

Status manager

– Monitors hardware status, power status, and update compliance status on discovered systems

– Create, view, and customize the resource and processes to monitor and generate notifications when a custom threshold is reached

Update manager

– Acquires, distributes and installs required firmware, device drivers and operating system updates using predefined policies and workflows. Updates to support hardware changes without an upgrade or migration of the installed product.

– This includes compliance status to indicate what managed systems may require critical updates. The IBM Systems Director product itself is now updated via Update Manager and allows customers to see which updates or which configurations have been applied to a system


IBM Systems Director 6.1 foundation components (continued)

Automation manager

– Automatically performs predefined actions in response to events that occur in your environment using even automation plans

Configuration manager

– Configures system parameters and hardware settings on systems, including BladeCenter chassis and its installed components automatically

Remote access manager

– Provides a set of integrated tools that support remote access, including remote control tools (such as Virtual Network Computing (VNC), Remote Desktop (RDP), and web-based remote control for IBM BladeCenter® and RSA), hardware command line, remote command line, and file transfer tools.

Virtualization manager

– Manage the lifecycle of your virtual resources (such as virtual servers and virtual farms) from a single interface for many of the different virtualization technologies from a single console in the industry.


IBM Systems Director 6.1 foundation components (continued)

IBM Systems Storage™ management

– Provides core lifecycle management of your storage resources including discovery, status and configuration.

IBM BladeCenter and System x™ management

– Provides full lifecycle management of your modular System x, IBM BladeCenter Chassis, and related resources including discovery, status, configuration, updates, and virtualization.

IBM Power SystemsTM management

– Provides full lifecycle management of your Power systems and related resources including discovery, status, configuration, updates, and virtualization.

IBM System z™ management

– Provides management of z/VM and Linux. Provides discovery for z/VM and virtual servers and discovery, inventory, status and updates for Linux.


Tivoli and IBM Systems Director

Successful operational management in these areas enables the delivery of critical business services transforming customer’s datacenters to realize

the vision of the New Enterprise Data Center.

Integrated visibility, control & automation across heterogeneous business and technology assets

Align IT operations with the business

Govern and control the business

Optimize the business

Detailed platform management of IBM systems

Consolidated management across systems

Tell me what I have and if it’s working

Let me install, configure and update

Integrated physical and virtual management

Automated physical and virtual provisioning


IBM Systems Director 6.1 value

Simplified management of physical and virtual resources to help meet time-to-market business commitments

Better management of IT energy to reduce costs

Improved availability to optimize business efficiency

Reduce administrative cost by utilizing a single web based point-and-click graphical user interface while maintaining system firmware and driver currency

Focus on health, status and automation of IT systems to increase business productivity


IBM Systems Director 6.1 summary

Integrates IBM’s best-of-breed virtualization capabilities to provide new and radically improved ways to simplify the management of physical and virtual platform resources

Unifies the monitoring and control of IBM systems, delivering a consistent look and feel for common management tasks

Delivers multi-system support across IBM Power™, System x™, System z™, IBM Systems Storage™ and non-IBM x86 systems

Provides an extendable and modular foundation to advance the core systems management capabilities with additional plug-ins

Enables seamless integration of IBM systems with the total infrastructure, and upward integration with enterprise service management solutions such as IBM Tivoli

Delivers a consistent and unified platform management foundation that facilitates reduced training costs


IBM Global Technology Services are available to help ensure your success with IBM Systems Director 6.1

Not sure where to begin?

Get started today with a free assessment of your platform management capabilities

IBM IT Service Management Self-Assessment tool

Or for a more detailed recommendation, consider: Service Management Strategy and Planning workshop

Ready to implement IBM Systems Director 6.1?Leverage the experience of IBM to implement and support IBM Systems

Director 6.1

IBM Implementation ServicePac for IBM Director

IBM Software Support Services – Support Line for Linux on System x– Support Line for Linux on System z– Support Line for Linux on System i and System p

IBM Software Services - Software Maintenance for AIX Operating Systems


Key resources for IBM Systems Director

IBM Systems Director 6.1 Web Site– http://www.ibm.com/systems/management/director/

IBM STG Lab Services– http://www.ibm.com/ systems/services/labservices/

IBM Systems Director Download Site– http://www14.software.ibm.com/webapp/iwm/web/reg/pick.do?source=dmp&lang=en_US

IBM Systems Director FORUM– http://www.ibm.com/developerworks/forums/dw_forum.jsp?forum=759&cat=53

IBM Systems Director Extensions Download Site– http://www.ibm.com/systems/management/director/downloads.html

IBM Systems Director Management Web Site– http://www.ibm.com/systems/management/director/about/index.html


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Trademarks and notes

IBM Corporation 2009

IBM, the IBM logo and ibm.com are registered trademarks, and other company, product or service names may be trademarks or service marks of International Business Machines Corporation in the United States, other countries, or both. A current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml

Adobe, the Adobe logo, PostScript, the PostScript logo, Cell Broadband Engine, Intel, the Intel logo, Intel Inside, the Intel Inside logo, Intel Centrino, the Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, IT Infrastructure Library, ITIL, Java and all Java-based trademarks, Linux, Microsoft, Windows, Windows NT, the Windows logo, and UNIX are trademarks or service marks of others as described under “Special attributions” at: http://www.ibm.com/legal/copytrade.shtml#section-special

Other company, product and service names may be trademarks or service marks of others.

References in this publication to IBM products or services do not imply that IBM intends to make them available in all countries in which IBM operates.


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PRESENTER GUIDANCE: Financing scenarios and advice. DELETE BEFORE PRESENTING (1 of 4)

Slide notes (best practices)

• Select from IBM Global Financing slides listed below (available in SAM).

• Contact Theresa Marshall/Rochester/IBM if you have questions or need assistance in developing a customized financing solution to meet your customer’s needs.

Financing category Target audience Financing scenario

1. Always select this slide:

IGF overview Companies of all sizes in all industries; LOB managers, IT managers, CFOs

IT and non-IT, all brands of hardware and software, and IBM services

2. Then add one of the following optional slides:

IBM Financing Advantage: More important than ever Affordable, Simple, Accessible, Complete

Small and medium businesses;otherwise, same as IGF overview All brands of hardware and software, and IBM services

Project Financing Same as IGF overview Financing of IT solutions from hardware, software & services

PC Leasing Same as IGF overview Personal computers—all brands

Software Same as IGF overview Software—all brands

Asset Recovery Solutions Same as IGF overview IBM and non-IBM PC assets, printers and displays

Commercial Financing SMB & larger accounts, with focus on revenue greater than $20 million

Provides working capital and supply chain financing for IBM clients and Business Partners

IBM Certified Pre-owned Used Equipment Same as IGF overview cost-effective alternative to new when matching, upgrading

or adding to your present IT portfolio

Vendor Financing -overview Potential new vendor alliances Financing options that potential vendor alliances can extend to their customers and partners

Vendor Financing Potential new vendors alliances Financing options that potential vendor alliances can extend to their customers and partners




Customer Centre Same as IGF overview

Provides customers who lease their assets through IBM with a secure, online lease management tool for tracking and managing all leases associated with those assets.

Green Data Center Same as IGF overview

Financing of single components or an entire project covering hardware, software and services from IBM and other vendors; environmentally friendly asset disposal of retired IT equipment; and IBM Certified Used Equipment™.

Financing your green initiatives Same as IGF overview

Offers clients a complete portfolio of financial services and rates our competitors can’t match.

Global Asset Recovery Services (GARS)

Same as IGF overview

Offers comprehensive services for used hardware, including resale and disposal.

Hardware Financing Same as IGF overview

Helps clients lower the cost of technology acquisition, better manage technology acquisition process and facilitate management of technology assets throughout the lifecycle.

IBM Global Financing benefits throughout the IT lifecycle


A 3-year technology refresh cycle based on leasing can ensure that you have upgrade flexibility to meet both your growing IT & business demands without impacting your current budget.

Affordable, non-disruptive migrations to the latest IBM technology


Clients can apply their current system’s fair market value to an “Exchange” POWER™ System server or System z™ Hybrid.


– Select from IBM Global Financing slides listed below (available in SAM).

– Contact Theresa Marshall/Rochester/IBM if you have questions or need assistance in developing a customized financing

solution to meet your customer’s needs.







Funding your migration to IBM Same as IGF overview

Clients can take advantage of IBM Global Financing capital to fund their migration to IBM technology.

Sale-leaseback Same as IGF overview

Clients can sell their existing equipment and transfer title of ownership to IBM Global Financing at the fair market value price and then lease the equipment back at regular, low monthly payments over a flexible payment period with sale leaseback.

IBM Global Financing mid-lease restructuring for upgrades can accelerate budget approvals for clients considering a move to new equipment


Leasing upgrades leverage client's initial IBM investment, eliminate obsolescence risk and drive lower total cost of ownership.

Mid-lease upgrade example: Significant price performance improvement with little or no impact to existing budget


Existing leasing clients upgrading to POWER6 can in many cases maintain their monthly payments (with little or no change) and obtain the latest POWER6 technology.

IBM Global Financing – Strength in numbers


Use the financing option as a trigger to close new engagements when financing services and solutions to help to overcome a client’s budget constraints.







Enterprise IT Financing Facility Same as IGF overview

An IT Facility is a multi-year agreement that consolidates multiple invoices, smoothes the cost of IT investments and provides for a committed global credit line.

Optimize Total Cost of Ownership with an IT technology lifecycle strategy


A technology lifecycle strategy may include energy-efficiency aspects, business transformation events, IT optimization or consolidation projects or just a technology refresh to reduce costs.

IBM Global Financing helps clients to… Same as IGF overview

IBM Global Financing helps clients to optimize Total Cost of Ownership throughout the entire technology lifecycle.

Leasing helps… Same as IGF overview The benefits to clients of leasing with IBM Global Financing.

IBM Open Infrastructure Offerings Same as IGF overview

For enterprise clients who are partnering with IBM on large infrastructure projects, IBM can assemble an Open Infrastructure Offering (OIO) that combines hardware, software, professional services, maintenance, financing and disaster recovery into a single customized agreement


IBM Global Financing at-a-glance

Client Financing CommercialFinancing

Provides working capital and supply chain financing for

IBM Clients and Business Partners

Global AssetRecovery Services

Offers comprehensive services for used

IT assets, including resale, buyback and

recycling

IBM and non-IBM: Hardware Software Services

IBM Global Financing

Total Solution Approach

Provides financing (leases and loans) for the acquisition of

solutions and technology

Experts in financing technology and solutions

Focuses primarily on solution and technology financing Provides single-source financing that helps clients acquire business services and technology services, hardware and software ― IBM and non-IBM Flexible financing with competitive rates to businesses of all sizes and across all industries Complete financial plans for the lifecycle of the investment


IBM Financing Advantage: Affordable, Simple, Accessible, Complete

Access to funding is a major impediment to realizing a solution’s post-implementation benefits.

Costs are heaviest at the front end of a project, while benefits do not fully accrue until a project is well underway.

This makes financial justification difficult.With IBM Financing Advantage, you can overcome this

challenge.

Financing allows costs and benefits to track more closely. IBM Financing Advantage can help to reduce up-front costs

and structure your monthly payments to anticipated benefits.

This can help ease the decision to invest in solutions that have longer payback periods.

Clients are feeling pressure to do more with less and get more value from their infrastructure investments. A smarter funding strategy can help you meet budget and cash flow objectives in a capital-constrained environment.

IBM Financing Advantage, from IBM Global Financing, offers credit qualified mid-sized companies access to affordable leases and loans for a complete IT solution for both IBM and non-IBM hardware, software and services.

Financing helps clients meet budget and cash flow objectives in a capital-constrained environment by:

Providing predictable monthly paymentsPreserving cash flow for higher-yield investments Allowing more acquisitions within current budget Accelerating implementation of new technology Matching payments to business needs


IBM Project FinancingTM

Client Benefits

Turns up-front costs into affordable and predictable payments

Aligns payments with anticipated benefits

Speeds project approval, and preserves cash flow and credit lines

Develops a tailored funding solution through our comprehensive financing facility for:

– All project elements and phases

– Both IBM and non-IBM hardware, software and services

Customized deal structures targeted at business benefits

– Self-funding project based on anticipated benefits

– Payments timed with project milestones

Customized, all-inclusive financial package for infrastructure solutions, services and business transformation projects

Cost of the project

Benefits of using the new solution (ROI)

$

IBM Global Financing payments


IBM Global Financing:The Solution to Your PC Lifecycle Management Strategy

IBM Global Financing has developed a broad portfolio of programs and tools to assist you in navigating the four phases of the PC Lifecycle… From planning to disposal:


Leverage your project budget and help simplify solution acquisition with IBM single-source software financing.

IBM Global Financing software financing offers you:

100 percent “soft” financing

– No hardware is required, unlike with many other vendors.

Customized payment options designed to provide value

– Develop the IT solutions you need today, with more budget buying power.

– Match your software costs to benefits.

– Preserve cash for other strategic investments.

Simplified software solution acquisition with single-source financing

Learn more at: www.ibm.com/financing


Global Asset Recovery Services can help you dispose of unwanted IT assets--easily and affordably through IBM Asset Recovery Solutions!

Help determine competitive market value for marketable assets through our buyback offering

Facilitate environmentally friendly disposal for non-marketable assets

Can help provide protection of confidential data stored on hard drives through our Disk Overwrite services

Complete logistical services including packing and transportation

Available for IBM and non-IBM personal computer (PC) systems and accessories in countries that sell IBM and Lenovo systems


Commercial Financing

Why IBM Global FinancingWhile credit is tight everywhere else, IBM Global Financing can provide your company with working capital and channel financing to support day-to-day operations or grow your business. Our innovative funding can help your business stay afloat, maintain a healthy balance sheet and minimize risk during today’s economic environment.

What we offer Inventory Financing — Obtain up to 90-days worth of interest-free financing for acquiring

products from your suppliers. We offer lines of credit with over 100 suppliers whose products and services cover the gamut in technology and information technology.

– With Channel financing, you get relief from the cash crunch and an overall expansion of business credit, potentially yielding significantly greater volumes and profits.

Receivables Financing — Open up cash flow by borrowing against available collateral such as accounts receivable and inventory. Choose the offering that best suits your company’s needs and financial strategy:

– Revolving Lines of Credit - Asset-based loans that use accounts receivable and inventory to secure cash advances to meet your working capital needs

– Receivables Purchase - Get immediate cash from IBM Global Financing by selling your receivables from pre-qualified clients

– Large Sale Receivables Financing - Obtain bridge funding to help you accommodate larger orders-for up to 100 percent of the order purchase amount and with no interest charges for up to 30 days. Structure your repayment terms to match your collection of the receivables `

Learn more at: ibm.com/financing/us/comfinGFP03051-USEN-00


IBM Certified Pre-owned Equipment is the cost-effective alternative to new when matching, upgrading or adding to your present IT portfolio

Fully refurbished and tested to IBM standards IBM maintenance qualified Current and prior-level technology solutions at a fraction of the original price Selected models include 1 or 3 years’ maintenance 90-day satisfaction guarantee with IBM maintenance contract (system may

be replaced or refunded at IBM’s discretion if equipment is unsatisfactory) Availability of selected IBM Pre-owned Equipment which is provided with

the same warranty as new equipment and is priced slightly higher than IBM Certified Pre-owned Equipment

Acquisition: Less stringent credit requirements for purchase or financing of IBM Certified Pre-owned Equipment

Short-term rentals are available for IBM Certified Pre-owned Equipment Wide range of equipment available off the shelf or custom-configured,

including:– Intel®-based servers: Netfinity®, xSeries® and System xTM

– Midrange servers: AS/400®, iSeries® and System iTM – UNIX® servers: RS/6000®, pSeries® and System pTM – Mainframe systems: S/390®, zSeries® and System zTM – Storage: disk and tape systems– Printers and networking hardware


Vendor Financing - Overview

IBM Global Financing has been expanding its reach by developing key alliances with several vendors

– These alliances provide the vendors with an array of financing options that they can then extend to their customers and partners

– This gives customers more funding options, and allows them to turn large up-front costs into an affordable and predictable monthly payment

IBM Global Financing has signed agreements with the following vendors:

– APC-MGE

– Motorola Enterprise Mobility (previously Symbol Technologies)

– Lenovo

– Juniper Networks

– InfoPrint Solutions Company


Vendor Financing

Target Audience

Pain Points Benefits of IBM Global Financing

Vendor customers

Budget constraints

Difficult to accurately calculate and manage technology spend

Obsolete equipment

• Acquire one-stop financing for hardware, software and services, including IBM or any other IT vendor

• Turn large up-front costs into an affordable and predictable monthly payment

• Match costs to project milestones

• Minimize the risk of technology obsolescence

• Manage all equipment recycling, disposal and data cleansing

• Manage the transition to next generation IT solutions as and when business needs dictate

• Preserve cash and credit lines for strategic investments


Customer CentreManage your IT leases online to simplify administration and reduce costs

If your enterprise leases assets through IBM Global Financing, you can take advantage of Customer Centre, our secure, online lease management tool for tracking and managing all leases associated with those assets.

We can help you manage your leased assets easily with:

– Secure access to your detailed lease information

– Comprehensive search and online reporting capabilities

– Convenient, customizable ability to download asset information

– Capability to query, search and download reports for invoices in some countries

– Additional capability for U.S. clients• Access to review and sign delivery confirmation documents

• Ability to review options and make end of lease decisions

• Ability to request and track progress of transportation request

Learn more at: ibm.com/financing/us/hardware/tools GFP03031-USEN-00


Green Data Center – funding and asset disposal is part of the strategy

Tailored to the five essential elements of a green data center, IBM Global Financing provides clients across the world with a holistic approach that includes competitive, customized financing of single components or an entire project covering hardware, software and services from IBM and other vendors; environmentally friendly asset disposal of retired IT equipment; and IBM Certified Pre-owned Equipment.

We can help clients:

– Reduce total cost of ownership of new IBM hardware by leasing vs. purchasing

– Establish a technology refresh cycle that can ensure price/performance optimization while helping to manage operational costs and eliminating technology obsolescence

– Finance services and/or software projects in any of the five elements

– Match cost to benefits (improved ROI payback) by consolidating complex, multivendor virtualization or other green projects with large up-front costs into a single monthly payment

– Dispose of retired IT equipment in a safe and secure way and in compliance with environmental laws and regulations

– Reuse equipment by offering used when new is not an option

Green Data Center

DiagnoseGet the facts to understand your energy use and your opportunities for improvement

Measure and Manage

Seize control with energymanagementsoftware

Cool Use innovativecooling solutions

VirtualizeImplement virtualization and other innovative technologies

BuildPlan, build and upgrade to energy-efficient data centers

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Financing your green initiatives

As the world’s largest IT financier, IBM offers a complete portfolio of financial services and rates our competitors can’t match.

By providing a holistic view, we can provide a single financing solution to cover the entire scope of an IT project, including hardware, software and services from IBM and other vendors.

Our leases lower the total cost of IT ownership and allow clients to upgrade technology within the lifecycle of their leases.

Among our offerings:– Financing of hardware, software and services from IBM and

other vendors, migration and upgrades

– IBM Project Financing (all-inclusive financial package for services, infrastructure solutions and business transformation projects)

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IBM Global Asset Recovery Services (GARS) High Level Process Flow

Returning assetsParts and machines

Warehouse andFulfillmentProcessing/refurbishment of machines

Harvesting of parts

Bulk scrap

Machines and PartsPackaged for sale

Excess and obsolete parts

Scrap vendors

IBM Sales ChannelsIBM sales force, Business Partners and ibm.com

IBM Global Asset Recovery Services Facts

In 2009: GARS remanufacturing operations processed

over 1 million machines with a weight of over 27.8 million pounds.

This equated to over 19.4 thousand machines (or 536,180 pounds) per week.

90.33% of the returned machines were from end of lease, and 9.77% were ARS-related.

90.2% of the units processed were readied for resale and reuse, while the other 9.8% were sent for scrapping.

From 2003 through year end 2009: GARS remanufacturing operations have

processed over 7.4 million returned machines (units), an average of 20,488 machines per week.

The weight of returned machines is now over 109.5 thousand metric tons (or over 241 million pounds).

Since 2004, GARS remanufacturing centers have processed over 1.5 million laptops. If these laptops were stacked on top of each other, the pile would extend over 31 miles into the atmosphere (a trans-oceanic jetliner flies approximately 7 miles high by comparison).

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Hardware Financing

Increases buying power; reduces up-front costs into predictable monthly payments.

Lowers acquisition costs over purchase, eliminates obsolescence risk and drives lower total cost of ownership.

Helps establish a flexible technology refresh cycle, ensuring that capacity needs are met while controlling costs.

At mid-lease, the refinancing of the remaining obligation over a new term can lower the payment and create budget room for a new payment for the upgrade.

For clients starting or enhancing their green strategy, leasing ensures that they can obtain the latest IBM advances in power, cooling and space at an affordable cost.

IBM assumes responsibility for environmentally compliant asset disposal at end of lease.

Available Options

Fair Market Value Lease (FMV)

FinancedAmount

$

36 Months

Payments

Residual Value

Estimates hardware value at end of lease You can return the equipment at end of lease Provides lowest monthly payment

Full Payout Lease (FPO)

FinancedAmount

$

36 Months

Payments

$1 Buyout

Nominal end of lease purchase option For clients with longer term use expectations and

requirement to pay over time

GFP03035-USEN-00


* For illustration purposes; represents a 32-way POWER6 595 standard server; best credit client: FMV 36-month lease. Actual financing rates based on client’s credit rating, financing terms, offering type, equipment type and options. Other restrictions may apply.

IBM Global Financing benefits throughout the IT lifecycle

Base lease – 36 months

Month 18 of original lease

18-month point Technology upgrade Extend base lease with

upgrade for 36 months

New 36-month lease with upgrade

End of lease New machine and lease

or Renew, extend, return

machine

IT Acquisition$1,500,000

$1,000,000

$500,000

$0POWER6™ 595 Purchase POWER6 595 Lease

PV of payments

16% savings over purchase

Lower cost of technology acquisition Minimized obsolescence risk

Technology Upgrades

Lease Term (months)12 24 36 48

POWER5+™ 32W

Initial 36-month Lease

Technology Upgrade

POWER6 595 32W

New Base Lease36 months

$46,314/month* $44,133/month*

New monthly payment is 5%

lower than original lease payment

Upgrade for little or no change in monthly payment Optimize price performance improvements Obtain latest power, cooling and space advances

Asset Disposal

Minimize data disposal risks Minimize environmental risks Minimize disposal costs

GFP03036-USEN-00


Affordable, non-disruptive migrations to the latest IBM technology

Key client benefits Affordable, side-by-side non-disruptive migration. Minimized termination charges on leased base

equipment with early replacements. Full 12-month warranty. Offers current system’s fair market value to an

Power™ Exchange server or System z® hybrid. In some cases, the current server may be purchased from the client.

Client can use both servers for up to 60 days to perform side-by-side installation and testing.

Hybrids/migrations: How they work

Client

IBM server on IBM Global Financing lease or client owned to start

1Order new server

from IBM

IBM Power Server

IBM Global Financing GARS

2Builds new IBM

server with upgrade installed by IBM

3

4Client returns used

asset once migration is completed

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Summary Available through IBM Systems and Technology group

for:

– System z and mid-range/high-end Power servers.

– clients who currently own or lease their IBM equipment


Funding your migration to IBM

Take advantage of IBM Global Financing capital to fund your migration to IBM technology

Competitive low rates with flexible terms and friendly contract terms and conditions

– affordable, fixed-rate financing with no restrictive covenants

Total solution financing of IBM and non-IBM hardware, software and services

– one financing provider, one contract, one monthly payment and IT expertise to manage your ongoing project costs

Customized financing structures to meet any budget or project ROI requirement

– innovative deferrals and step structures that can help you mitigate up-front costs

Asset buyback and disposal capabilities to simplify the migration process and potentially provide you value on your older equipment

– Eliminates compliance risk by leveraging IBM expertise in applicable local and state environmental disposal regulations

– IBM can buy back remarketable equipment which can help you reduce migration costs

Why IBM Global Financing? Worldwide asset base of nearly US$38 billion

and more than 125,000 clients in over 50 countries

Nearly two times the IT financing volume of #2 Dell Financial Services and three times the volume of #3 HP Financial Services

Focuses primarily on solution and technology financing

Provides single-source financing to help clients acquire business and technology services, hardware and software – IBM and non-IBM

Flexible financing with competitive rates to businesses of all sizes and across all industries

Proven partner across the lifecycle of IT investments, from acquisition through disposition

IBM Global Financing processes about 40,000 returned machines, or 1.8 million pounds, per week across the world and recycles 85% of the assets

Learn more at: ibm.com/financing/us/migration/overview.htmlGFP03039-USEN-00


Sale-leaseback

Client Benefits Clients receive cash in exchange for IT assets to fund higher-yield investments or pay off debt

Return on Assets (ROA) is improved by reducing the value of book assets

Debt Ratio (Total Debt/Total Assets) is improved by reducing the value of book assets and also by potentially paying off debt with the cash infusion

Reduces IT expenses over the long term: A 20% reduction in IT operations cost increases new applications development budgets by 80%, according to Gartner

Help to reduce depreciation expense along with the value of book assets

Protect against shorter technological life than originally anticipated

Establish a regular technology refresh cycle through leasing

IBM Global Financing bears the responsibility to remove/dispose of assets at end of lease

Client sells existing IT equipment, transfers title of ownership to IBM Global Financing at fair market value

Client leases the equipment back at low monthly payments over a flexible payment period

Cash infusion when a client sells their existing IT assets


IBM Global Financing mid-lease restructuring for upgrades can accelerate budget approvals for clients considering a move to new equipment

Establish base lease 36 months

Month 18 of original lease



New 36-month lease with upgrade

End of lease New machine and lease or, Renew, extend, return

machine

Month 18 of new lease



Leasing upgrades leverage your initial IBM investment, eliminate obsolescence risk and drive lower total cost of ownership

Financing can help establish a flexible technology refresh cycle, ensuring that capacity needs are met while controlling costs

At mid-lease, the refinancing of the remaining obligation over a new term can lower the payment and create budget room for a new payment for the upgrade

For clients starting or enhancing their green strategy, leasing upgrades ensure that they obtain the latest IBM advances in power, cooling and space advances at an affordable cost, and IBM assumes responsibility for environmentally compliant asset disposal at end of lease

GFP03044-USEN-00


Mid-lease upgrade example: Significant price performance improvement with little or no impact to existing budget

Lease Term (months)

12 24 36 48

POWER6 595 32W

Technology Upgrade

New Base Lease36 months

4.2 and 5.0GHz options POWER6™ 595 can provide up to 80% more rPerf performance than POWER5™ 590/595 servers

New monthly payment is 5% lower than original lease payment

$0

$500,000

$1,000,000

$1,500,000

$2,000,000

POWER6Upgrade

Original Asset Value

Remaining Principal

New ServerUpgrade

New Server Lease

Principal Value

POWER5+ Base and POWER6

Upgrade

POWER5+ 595at 20 months

POWER5+ 595

POWER5+™ 32W

Initial 36-month Lease

Improve performance by 80%, reduce monthly payment by 5%

* For illustration purposes; represents a 32-way POWER6 595 standard server; best credit client: FMV 36-month lease. Actual financing rates based on client’s credit rating, financing terms, offering type, equipment type and options. Other restrictions may apply.

$44,133/month*$46,314/month*

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IBM Global Financing – Strength in numbers

Global reach– With 29 years of experience, IBM Global Financing is the world’s largest IT financier, with total

assets of $34.6 billion and 125,000 customers in 55 countries. Clients range from small businesses to more than 80% of the Fortune Global 100 list of companies and nearly 90% of Fortune 500 Most Admired companies.

– In 2009, IBM Global Financing represented about 2.4% of IBM’s external segment revenue and 8.9% of IBM’s external segment pre-tax profit

Achieving higher value for our clients– As organizations plan on how to reap the benefits of a rebound, IBM Global Financing will play a key

role in helping companies finance critical projects.

– As IT spending shifts to software and services, the need for financing these areas is increasing. IBM Global Financing Project Financing offering provides longer payback terms and graduated payments to allow clients to align payments with anticipated benefit streams.

Rankings and accomplishments– In December of 2009, IBM Global Financing was awarded the "Captive Finance Provider of the Year"

by Leasing Life Magazine.

– Following the announcement of the economic stimulus funding in May 2009, InformationWeek wrote Doesn't sound much like a computer company, does it? Or a software company? Or just a financing company? In fact, it sounds a lot like a business- and technology- and financial-services company with deep industry expertise


Enterprise IT Financing Facility

Available for strategic IBM relationship accounts

Provides large, dedicated source of capital to fund IBM expenditures (some non-IBM funding)

Credit Facilities from $50M-$400M (dependant on credit rating)

An upfront fee is included based on the facility amount

IT FacilityIT Facility

Peripheral HW

/ OEM

Maintenance

Services

Projects

Existing Leases

& assets

Global, enterprise-wide “umbrella” credit facility

Minimized cash outlays during the initial “construction” period

Preserve cash flow and revolving credit lines,

Match cash outlays with anticipated benefits

May enable some projects to be viewed as “self-funding”

Vendors paid timely after milestone approvals

May enable clients to treat invoices either as a period expense, or as an asset capitalized over the project’s term

Client Benefits


Optimize Total Cost of Ownership with an IT technology lifecycle strategy

You want to find the optimal solution for a certain IT infrastructure or IT project requirement, given your available budget and timing

You want to help ensure that your budget can quickly address ongoing infrastructure requirements – latest technology for productivity; capacity for business growth or seasonal demands

You want to trust the vendor you choose for asset disposal to follow DoD

compliant security processes, local environmental laws and regulations and to provide a

process that is as hassle-free as possible

You want to ensure that you can dispose of old/obsolete

equipment – or migrate to new – in a safe, easy or,

if needed, non-disruptive manner

A technology lifecycle strategy may include energy-efficiency aspects, business transformation events, IT optimization or consolidation projects…

or just a technology refresh to reduce costs GFP03048-USEN-00


IBM Global Financing helps clients to…

Lower the cost of technology acquisition

Preserve cash Lower monthly payments Leverage from IBM Global

Financing residual value

Facilitate management of technology assets throughout their lifecycle

Facilitate technology refresh End of lease options Asset buyback and disposal

Better manage technology acquisition processes Accelerate project implementation Mitigate technology obsolescence risk Improve financial measurements Payment and term flexibility

…optimize total cost of ownership throughout

the entire technology lifecycle

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Leasing helps…

Leasing helps clients…

…avoid issues related to depreciation The equipment is owned by IBM Global Financing – leasing offers ability to expense rather than capitalize and depreciate system payments


…avoid issues related to disposition of owned assets

Disposition of assets incur cost in time, resources and even cash – at the end of a lease the equipment is simply returned


…lay out less cash compared to a purchase

Simplifies asset management with better tracking and a more homogeneous portfolio

Laying out less cash means funds (or credit lines) are available for other strategic initiatives


…avoid costs associated with technology obsolescence

Technology obsolescence has implications on price performance, maintenance/support costs, energy efficiency and productivity

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Highlights

One agreement, one strategic partner and multiple options to meet specific business needs

Improves price-performance and offers interest-rate protection

Enhances reliability, scalability and flexibility of the IT environment

Streamlines the entire IT infrastructure life cycle, including planning, procurement, budgeting and payment, and asset disposition

Open Infrastructure Offerings (OIO)

Overview

For enterprise clients who are partnering with IBM on large infrastructure projects, IBM can assemble an Open Infrastructure Offering (OIO) that combines hardware, software, professional services, maintenance, financing and disaster recovery into a single customized agreement.

GFP03052-USEN-00

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