ICP

ICT and Company Practise

College 1

Dinsdag 3 april 2007

Geleyn Meijer

ICP Content

• Objectives and overview

• ICT companies - taxonomy

• Virtual organisations

• Business case

• Assignment

ICP Objective (1)

The ICP course is given in period 5 and addresses the non-technical aspects of ICT and essentially has to develop the students skills:

• To understand the balance between technical, organisational, legal and commercial aspects of an ICT project

• To make judgements on priorities, based on a sound analysis of the facts

• To communicate with stakeholders

ICP Objectives (2)

• The acquisition of knowledge concerning business-oriented ICT issues. Critical evaluation of a non-technical scientific article in the area of ICT.

• Understanding change related to ICT projects and the impact it has on people

• Writing a non-technical scientific article in the area of ICT”.

• In the 2006-2007 academic year, topics were chosen specifically because of their wider impact with the work and responsibilities of system and network administrators.

ICP Structure of the course

• WeekTopic• 1 Introduction and ICT governance• 2 Sourcing• 3 Risk management• 4 ICT management• 6 No lectures• 7 Innovation• 8 Change management• 9 CMMI and project management• 10 Legal and Examination

ICP Course Staff

Name Topic 1 Geleyn Meijer Course lead and Innovation 2 Eltjo Poort Technical risk management 3 Chris Soels Outsourcing 4 Han Verniers ICT goverance en portfolio management 5 Bert van der Hooft Changemanagement 6 Leon Manet Changemanagement 7 Rini van Solingen Software measurement&improvement 8 Paul Fluitsma Project management 9 Leon Dohmen Management of IT 10 Wim Groenendaal Innovation-emerging technologies 11 Guus Delen –VKA Sourcing 12 Marc Gillard – VKA Risk management and innovation 13 Polo van der Putt Legal

ICP Schedule

Intro Gover. Sourcing Risc mngt ICT mngt Innovatie Change mngt CMMI Proj.m Legal Cases3-apr 6-apr 10-apr 13-apr 17-apr 20-apr 24-apr 27-apr 8-mei 11-mei 15-mei 18-mei 22-mei 25-mei 29-mei 1-jun

Eltjo PoortChris SoelsHan VerniersBert van der HooftLeon ManetGeleyn MeijerRini van SolingenPaul FluitsmaLeon DohmenWim GroenendaalGuus Delen –VKAMarc Gillard – VKA

Polo van der Putt

Reserve

ICP

Company taxonomy

ICP Companies

• Organigram of a ICT service provider

• Organigram of retailer

• Organigram of a telecom provider

• Organigram of a bank

• Matrix organisations

ICP Company Principles

• Mission• Core business• Profit & Loss• Staff units • Matrix organisations• Business units and ICT• Stakeholders• And what about public sector

ICP A business plan

ICP

ICP

Services vs products

ICP Services innovation

• No abstract market view, but interaction with real, named user

• No large stocks, but scaleable delivery infrastructure

• service provider needs to be able to adapt rapidly• The creativity needed is:

– closely linked with client interaction and therefore needs to be embedded in the existing day-to-day relations with the clients

– is on-line affair since respons to challenges must be swift since creative results are quickly exposed in the commercial market reality and can have a short life span.

ICP

virtual organizations

ICP

The Virtual Organization (VO) Paradigm

A virtual organization is a temporary alliance of several organizations that come together to:

– share skills, core competencies, and resources– to achieve common goals– their cooperation is supported through the communication network

MaterialInformation Members :

Processors

Members :Retailers,

Warehouses

Members :CustomersMemebrs :

SuppliersVE Coordinator • Provide products /

services that a single company may not be able to provide alone

• Distribute the tasks and support common goals

• Share the resources and the risks

• …

Manufacturing example© H. Afsarmanesh, 2003

ICP Emerging Virtual Organization

DomainsAreas: Engineering, Manufacturing, Sciences,

Service Provision• Multi-site Manufacturing and Concurrent Engineering• Service Provision (Municipality, Tourism)• Distributed Control Engineering (Water & Electricity

Distribution)• Tele-assistance and tele-Supervision (Health care)• Collaboration between Scientific Centers and with

industry (Bio-Informatics, Medicine, Physics, Chemistry)• Software services

© H. Afsarmanesh, 2003

ICP Virtual Grid Organization

• Users and providers temporary form one community

• Users often participate as individual

• Provider does not know all users in advance:trusted third parties provide identification

• VO’s will overlap

ICP Virtual Organisations

“Open universe”of organizations

“Controlled-border universe”

Breeding Environment

VO

Market trends

Competitiveness

Business opportunity

• Wide partners search & selection• Definition of common infrastructures

and their parameterization• Sharing principles• Contract negotiation

Cooperation agreement

• BE members acquisition• Cooperation agreement• Common infrastructure• Sharing principles

• VO partners selection• Fast contract negotiation• Infrastructure parameterization

1a

1b

2

•

•Dell Computer•General Motors•Nike•Virtuelle Fabrik•e-Diamond

ICP

Network CoordinatedNetwork

CooperativeNetwork

CollaborativeNetwork

Coallition’s purpose

Inte

gra

tio

nle

vel

CommunicationInformationexchange

Complementary goals

Joint goalsIndividual identities

Working apart (with some

coordination)

Joint goalsJoint identities

Working together(Creating together)

ECOLEADfocus

“Creating the foundations and mechanisms for establishingan advanced collaborative, network-based industry society”

STRATEGIC GOAL

fluidity

agility

reactivity

ICP

VBE

VO

Long-termstrategy

Opportunitydriven

Preparedness

ECOLEAD FOCUS AREAS

VT

PVC

ICP

Virtual laboratories – www.VL-e.nl

ICP

Virtual Laboratory for e-Sciences

• 40 M€• 2004 - 2008

vrije Universiteit

• 20 partners• Academic - Industrial

ICP Impact and challenges

•Resource sharing•Managing hetrogenity

•Enabling utility computing

Security?Useability?

Efficiency?

ICP

Application ApplicationApplication

Managementof comm. & computing

Managementof comm. & computing

Managementof comm. & computing

Grid ServicesHarness multi-domain distributed resources

Managementof comm. & computing

VL-e Application Oriented Services

Food Informatics

Dutch Telescience

Medical Diagnosis &

Imaging

Bio-Informatics

Data Intensive Science/LOFAR

Bio-Diversity

Knowledge

Information

Data

ICP Experiment Steps & Difficulties

designing the experiment

performing the experiment

analyzing the experiment results

Knowledge and Expertise! Experiment Archiving!

Information Organization! Logging Information/Data!

Approach to Data Analysis and Tools!

ICP Topology Editor

List of available software modules

Information about the selected software module: Required parameters & arguments, environment settings, etc.

Modules in this experiment topology

Drag & drop to define a data flow: Select the modules that you want to use and connect them to each other

Tools menu -> Run command:Submit the topology. Each module is executed on a Grid resource, data flows from one module to another.

ICP

Application

Com

puta

tiona

l Grid

Info

rmat

ion

Web

/Grid

Workflow composition

Workflow Engine

Kno

wle

dge

Web

/Grid

Dat

a G

rid

ICP

Network Service (lambda networking)

Application Potential

Generic service &

Virtual Lab. services

VL-E Experimental Environment

Grid Middleware

Surfnet

Grid &

NetworkServices

Virtual Laboratory

VL-E Proof of concept Environment

Application specificservice

Telescience Medical Application Bio ASP

Virtual Lab.rapid prototyping

(interactive simulation)

Additional Grid Services

(OGSA services)

ICP

enables

needs

Network of Co-workers Grid computing

ICT services outlook

ICP

enables

needs

Network of co-workers Grid computing

Mobile maintenanceand support teams

ICT services outlook

ICP Scenario

XY

Z

ICP Applying the GRID for tooling

ToolsMaintenanceTeams

use

facilitate

• Tools to analyse, to monitor, to communicatie, to consult

• Hetrogeneous, On-demand

• Mobile front-ends

ICP Status

• GRID services are usefull for collaboration:– Resource sharing– Manage hetrogenity– Enable on-demand usage

• Integration requires security, efficiency en useability. This calls for middleware, tuned to application domains: VL-e.

• Adoption in PoC environment• Examples of collaborative user community:

– ICT industry (systems maintenance).• www.vl-e.nl

ICP Assignment

• Study the article: “IT doesn’t matter” from Harvard Business Review, by Nicholas Carr

• Form your own opinion and formulate on paper

• Form pairs and study the debate that followed the publication

• Formulate recommendations for the ICT strategy of a telecoms service provider