in-house third party billing – is it really working? beth, eagles, dept. head, billing &...

9
In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS Western Kentucky University Ethel “Willi” Haskins-Cotton, Insurance Program Manager UMBC Jennifer K. Lepus, Director of UHS UMBC

Upload: timothy-hall

Post on 14-Jan-2016

213 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS

In-House Third Party Billing – Is it Really Working?

In-House Third Party Billing – Is it Really Working?

Beth, Eagles, Dept. Head, Billing & ReceptionUniversity of Arkansas

Libby Greaney, Director of UHS

Western Kentucky University

Ethel “Willi” Haskins-Cotton, Insurance Program Manager UMBC

Jennifer K. Lepus, Director of UHS UMBC

Beth, Eagles, Dept. Head, Billing & ReceptionUniversity of Arkansas

Libby Greaney, Director of UHS

Western Kentucky University

Ethel “Willi” Haskins-Cotton, Insurance Program Manager UMBC

Jennifer K. Lepus, Director of UHS UMBC

Page 2: In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS

In One Word….In One Word….

YES!YES!

Page 3: In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS

Objectives of Today’s SessionObjectives of Today’s Session

Describe ways in which to participate in third party billing

Compare successes of UMBC, WKU, and U of Ark

Describe administrative functions relative to managing a health center that performs third party billing

Describe ways in which to participate in third party billing

Compare successes of UMBC, WKU, and U of Ark

Describe administrative functions relative to managing a health center that performs third party billing

Page 4: In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS

Why do billing?Why do billing?

State revenue decreasing Keeping records in house More control in revenue and purchasing Able to expand other programs within UHS

State revenue decreasing Keeping records in house More control in revenue and purchasing Able to expand other programs within UHS

Page 5: In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS

Topics to be Discussed TodayTopics to be Discussed Today

Participating? Do you want to be a participating provider?

Credentialing - Signing up as a provider

Setting up your pricing - How much will you need to charge?

Insurance file setup

What type of billing will you do? Paper vs. electronic

Payments and Denials

Participating? Do you want to be a participating provider?

Credentialing - Signing up as a provider

Setting up your pricing - How much will you need to charge?

Insurance file setup

What type of billing will you do? Paper vs. electronic

Payments and Denials

Page 6: In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS

Getting started…Getting started… Somebody Who Knows

Personnel

Join the Party? – Participating With Insurances What it means to participate – The Contract

The Good The Bad The Ugly

Who to participate with The Big Five Big Fish in a Small Pond – Local Plans The Biggest Fish – Medicare/Medicaid

Somebody Who Knows Personnel

Join the Party? – Participating With Insurances What it means to participate – The Contract

The Good The Bad The Ugly

Who to participate with The Big Five Big Fish in a Small Pond – Local Plans The Biggest Fish – Medicare/Medicaid

Page 7: In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS

Show Me What You’re Working With Credentialing Becoming a provider CAQH

Provider Credentialing Database https://caqh.geoaccess.com/oas/

NPI numbers Applying

http://www.cms.hhs.gov/NationalProvIdentStand/03_apply.asp# TopOfPage

Show Me What You’re Working With Credentialing Becoming a provider CAQH

Provider Credentialing Database https://caqh.geoaccess.com/oas/

NPI numbers Applying

http://www.cms.hhs.gov/NationalProvIdentStand/03_apply.asp# TopOfPage

Page 8: In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS

Show Me the Money - Setting up your pricing Medicare Pricing Where to find

Ready, Set, Go - Insurance file setup How Many is to many

Paper or plastic - How to file claims The Cost Where will the payments go

Payments and Denials Understanding the EOB How many billers does it take to post payments

Show Me the Money - Setting up your pricing Medicare Pricing Where to find

Ready, Set, Go - Insurance file setup How Many is to many

Paper or plastic - How to file claims The Cost Where will the payments go

Payments and Denials Understanding the EOB How many billers does it take to post payments

Page 9: In-House Third Party Billing – Is it Really Working? Beth, Eagles, Dept. Head, Billing & Reception University of Arkansas Libby Greaney, Director of UHS

Questions? Contact Us.Questions? Contact Us. Beth Eagles, Dept. Head Billing & Reception, U of Ark

[email protected]; 479-575-4075

Libby Greaney, Director of UHS, Western Kentucky University [email protected]; 270-745-3830

Willi Haskins-Cotton, Insurance Specialist, UMBC [email protected]; 410-455-1556

Jennifer K. Lepus, Director of UHS, UMBC [email protected]; 410-455-3751

Beth Eagles, Dept. Head Billing & Reception, U of Ark [email protected]; 479-575-4075

Libby Greaney, Director of UHS, Western Kentucky University [email protected]; 270-745-3830

Willi Haskins-Cotton, Insurance Specialist, UMBC [email protected]; 410-455-1556

Jennifer K. Lepus, Director of UHS, UMBC [email protected]; 410-455-3751