india two-wheeler segment market analysis
TRANSCRIPT
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Chapter 1
Introduction
1.1) Historical Background
Motorcycle history begins in the second half of the 19th century. These are
descended from the "safety bicycle," a bicycle with front and rear wheels of the
same size and a pedal crank mechanism to drive the rear wheel.
The history of the motorcycles in India dates back to the year 1955, when the
Government of India required strong, rough, and tough motorcycles for the
Indian Army and the police force in the western part of the country which had arough and craggy terrain.
The motorcycles in India cater to a variety of needs of the consumers. The
motorcycle has become one of the most popular modes of transportation, and is
preferred by the daily commuters. The segment of motorcycles in India went
through a tremendous change in the 90s and the two wheeler market, especially
the motorcycle market was filled with options.
1.2) Scope of Study-
Our study is limited as we have conducted the survey in Delhi regions and
analysed the market scenario in terms of Segmentation and Target market of
Bajaj Motorcycles, SWOT analysis, Porters five force analysis and Marketing
Mix for the same. We have also done a competitor analysis of Bajaj
motorcycles with other brands in two-wheeler segment.
1.3)Method of Data Collection-
The data has been collected with the help of Surveys carried out with the
working professionals and students. Feedbacks were collected by us with the
help of a questionnaire & it contained various questions regarding two wheeler
motorcycle segments. Feedback on the basis of their experience helped us in
carrying out market research for Bajaj motorcycles and competitor analysis.
http://en.wikipedia.org/wiki/Safety_bicyclehttp://en.wikipedia.org/wiki/Safety_bicycle -
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Chapter 2
Indian Two Wheeler Industry
2.1) Indian Automobile Industry-
The Automotive industry in India is one of the largest in the world and one of
the fastest growing globally. India manufactures over 20 million vehicles
(including 2 wheelers, 3 wheelers and 4 wheelers) and exports more than 2.9
million in the year 2011-2012. At present, the dominant products of the
automobile industry are Two Wheelers with a market share of over 77%,
passenger cars with a market share of about 15%, Commercial vehicles with amarket share of over 5%, and three wheelers share about 3% of the market
between them.
2.2) Categorization of Two Wheeler Segment-
The two-wheeler industry consists of three segments viz., scooters, motorcycles,
and mopeds. The major players in the 2-wheeler industry are Bajaj Auto Ltd
(Bajaj Auto), Hero Moto Corp, TVS Motor Company Ltd (TVS) and Honda
Motorcycle and Scooter India, Private Limited (HMSI) accounting for over
93% of the sale in the domestic two wheeler market.
2.3) Market share in Motorcycle Segment-
Based on market research, around 70% of the motorcycles sold in India in 2011-12 belonged to the 75-125cc (engine capacity) segment, bikes which are
positioned for the mass commuter segment where better fuel economy and low
price are the prime customer considerations.
However, the volume share of this segment has been coming down over the
years with the share gradually being taken away by bikes in the 125cc and
150cc segments.
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2.4) About the Company-
Bajaj Auto is a major Indian vehicle manufacturer headed by Rajiv Bajaj. It isbased in Pune, Maharashtra, with plants in Chakan (Pune), Waluj (near
Aurangabad) and Pantnagar (Uttaranchal). The oldest plant at Akurdi (Pune)
now houses the R&D centre ahead. Bajaj Auto makes and exports automobiles
scooters, motorcycles and the auto rickshaw.
Bajaj Auto came into existence on 29 November 1945 as M/s Bachraj Trading
Corporation Private Limited. It started off by selling imported two- and three-
wheelers in India. In 1959, it obtained license from the Government of India to
manufacture two- and three-wheelers and it went public in 1960. In 1970, it
rolled out its 100,000th vehicle. In 1977, it managed to produce and sell
100,000 vehicles in a single financial year. In 1985, it started producing at
Waluj near Aurangabad. In 1986, it managed to produce and sell 500,000
vehicles in a single financial year. In 1995, it rolled out its ten millionth vehicle
and produced and sold one million vehicles in a year.
Product Portfolio
Bajaj Pulsar 150 DTSi. Bajaj Discover. Bajaj Avenger. Bajaj Platina. Bajaj Kawasaki KB 100 RTZ. Bajaj Boxer. Bajaj Caliber. Bajaj Pulsar 220 DTS-Fi. Bajaj Krystal. Bajaj Pulsar 180 DTSi.
In FY2012, Bajaj Auto sold over 3.83 m
motorcycles in India and abroad. In doing so, it
sales by 13.2% over FY2011, which was lower th
the previous two years.
However, as mentioned earlier, sales growth
muted for the industry as a whole, which gre
13.7% versus over 24% in the last couple of
Thus, despite lower growth, Bajaj Auto held on
share of over 32%.
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Chapter 3
Segmentation ,Targeting and Positioning
Market segmentation divides a market into well defined slices which consists of
a group of customers who share similar needs and wants.
In our survey, we have taken the responses and segmented the motorcycle
market according to demographic and Psychographic factors. Geographical
factors are not taken into account since our study is conducted in Delhi region.Before moving towards market segmentation, we will try to find out the
perception of people (on a scale of 1 to 5, where importance increases from 1 to
5) for various factors affecting their buying decision for motorcycles.
Fig 1
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
Factors Affecting Consumer Buying
Behaviour
Factors Affecting Consumer Buying Behaviour
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Thus it is clear from the graph that, style and design is the most important factor
in buying a motorcycle. Comfort level is the least important factor.
From our analysis of the responses, we have drawn a comparison between
satisfaction levels of Bajaj bike owners and others on various parameters of the
bike they own on a scale of 1 to 5, where level of satisfaction increases as one
moves from 1 to 5.
Fig 2
Thus it is clear from the above graph that, Bajaj motorcycle owners are highly
satisfied in comparison to its competitors on
o Performanceo Style and Designo Insurance facility.
Bajaj motorcycle owners are dissatisfied in comparison to its competitors on
o MileageHowever on any other parameter, Bajaj is almost comparable to its competitors.
0
0.5
1
1.5
2
2.5
3
3.5
4
4.5
5
Bajaj Competitors
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3.1) SEGMENTATION:-
According to Demographic factors:-
1) Age
Fig 3
A sample of 80 respondents was collected, out of which 29% were of 18-24
years of age.71% were of age 25-30 years of age.
Fig 4
1921
4 3
8
0
5
10
15
20
25
Respondents in Age group of 18-24 years
No of Respondents
71%
29%
Total No of Respondents(80)
18-24 year
25-30 year
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It is clear from the figure that Hero is the leading motorcycle brand in 18-24
years of age group. However Bajaj is giving tough competition to Hero with
second leading position.
Fig 5
For age group 25-30 years, Bajaj and Hero stand equally in terms of market
share.
2) Marital Status
Fig 6
9 9
4
1
0
2
4
6
8
10
Bajaj Hero RoyalEnfield
Yamaha
Respondents in the Age group 25-30 years
No of Respondents
82%
18%
No of Respondents(80)
Single
Married
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Marital Status: Single
Fig 7
Fig 8
30%
70%
Respondents using BajajMotorcycle(23)
Discover
Pulsar
65%
21%
3%9% 2%
Respondents using other
motorcycles(43)
Hero
Yamaha
TVS
Honda
Royal Enfield
As per our responses,
unmarried consumers which
are using Bajaj motorcycles, a
large part of this market
segment i.e.70% are using
Pulsar and 30% are using
Discover.
As per our responses,
unmarried consumers which
are using other motorcycles, a
large part of this market
segment i.e.65% are using
Hero bikes and Yamaha
constitutes 21% of marketshare.
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Marital Status: Married
Fig 9
Fig 10
40%
60%
Respondents using Bajaj (5)
DiscoverPulsar
44%
56%
Respondents using other
brands(9)
Hero
Royal Enfield
As per our responses, married
consumers which are using
Bajaj motorcycles, a large
part of this market segment
i.e.60% are using Pulsar and
Discover constitutes 40% of
market share.
As per our responses, married
consumers which are using
other motorcycles, a large
part of this market segment
i.e.56% are using Royal
Enfield and Hero constitutes44% of market share.
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3) Family Annual Income-
Fig 11
< 2 lacs: Consumers prefer to have other motorcycles. 2-5 lacs: 10 consumers own Bajaj while 19 out of 22 other users have Hero. 5-8 lacs: 7 consumers own Bajaj while 6 own Hero and 6 own Yamaha out
of 17 other users.
> 8 lacs: 9 consumers use Bajaj bikesThus, its clear that the present market segment of Bajaj motorcycles comprises
of consumers which have annual family income more than 5 lacs.
2
107
9
5
2217
8
0
5
10
15
20
25
less than 2 lacs 2- 5 lacs 5- 8 lacs more than 8
lacs
Bajaj
Others
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4) Profession-
Fig 12
Profession: Business Class
Fig 13
Profession: Service Class
Fig 14
9%
44%
47%
No of respondents(80)
Business
Service
Student
29%
71%
Business class consumers (7)
Bajaj Pulsar
Royal Enfield
46%54%
Service class respondents using Bajaj (13)
Discover
Pulsar
Business class customers
whom we surveyed, 71%owned Royal Enfield and
29% constitutes Bajaj
Pulsar
In service class sector,
Pulsar constitutes 56%
while 46% own Discover
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Fig 15
Profession: Student
Fig 16
Fig 17
86%
9% 5%
Service class customers using other
bikes (22)
Hero
Honda
Yamaha
23%
77%
Student using Bajaj(13)
Discover Pulsar
52%
8%4%
4%
32%
Student using other bikes(25)
Hero
Honda
Royal Enfield
TVS
Yamaha
In service classconsumers, a large
part of consumers
(86%) own Hero
As is clear, Students
using Bajaj
motorcycles prefer
Pulsar as compared
As is clear, Studentsusing other
motorcycles prefer
Hero and Yamaha as
compared to Honda,
Royal Enfield and
TVS.
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3.2) TARGETING:
On the basis of segmentation of market, Bajaj target:
Consumers with age group 18-30 years. Consumers with family income more than 5 lacs. Consumers which are students and business class people.
Out of this segment market, Bajaj should focus on a target group which best
suits their interests for Bajaj motorcycles. Since Bajaj motorcycles have high
price, it should target consumers with high annual income specially business
class consumers with age group of 18-30 years.
3.3) POSITIONING:
Bajaj has positioned Pulsar in the High Style High Price segment alongwith Hero Honda Karizma, Hero Honda CBZ, Royal Enfield Bullet.
It also has positioned CT 100 in the Low Style Low Price segmentalong with Hero Honda Splendor, TVS Star City.
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Chapter 4
SWOT Analysis1.Strengths
Focus on Extensive Research & Development High performance products across all categories High export to domestic sales ratio(1:2) Legacy of brand name Highly experienced management
Great finance support network Product design and development capabilities Widespread distribution network
2.Weaknesses Has presence mostly in higher segment (150cc,180cc) Less variety of products in lower segment(100cc,125cc) Still not a very established name in the global market
Hasnt employed the excess cash for long
3.Opportunities Growing two-wheeler market in India and across globe Growing gearless trendy scooters market More maturity in moving towards higher end segment(Above 200cc) Can use the existing R&D capabilities for new models in lower
segment
4.Threats Tough competition from domestic as well as foreign players Tough competition from Hero which has large market share (~ 56%) Margin squeezes from all the directions(Price as well as cost) The competition catches up with any new innovation in no time
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Chapter 5
BCG Matrix Analysis
Fig 18
1)Star (high growth, high market share)-Stars use large amounts of cash: As the Discover, Pulsar 150 and 180 cc are
the star performer of Bajaj so Bajaj has to invest on advertisement to capturemaximum market share.
Stars are leaders in the business: Today Bajaj Pulsar 180 and 150 cc areleaders in market. As they are first choice of the youth those are interested in
looks, technology and performance.Stars usually generate cash for the company. Pulsar generates maximum cash
for Bajaj auto ltd. Pulsar is having 47% of market share in its segment.
It is critical that Stars should hold the market share, because the future rewards
are generally cash cows.
G
R
O
W
T
H
R
A
T
E
H
i
g
h
MARKET SHARE
Pulsar 150 and 180ccDiscover
XCD 125
Pulsar 200 and 220cc
Blade
L
o
w
Platina
CT 100
Avenger
Kristal
High Low
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2)Cash Cows (low growth, high market share)-Profits and cash generation should be high: Platina and CT 100 are themodels which generates high profits for Bajaj auto ltd.
Low market growth does not attract new competitors: Now, the market sharegrowth of Platina and CT 100 are very less, they are unable to attract new
customer in the market.
Low market growth, call for less investments: It is of no use to invest more
on these models of Bajaj motorcycles. It is better to invest on R&D, or some
other star performer.
Cash Cows are often the stars of yesterday and they are the foundation of a
company.
3)Dogs (low growth, low market share)-Avoid and minimize the number of Dogs: Avengers and Kristal now becomes
the dog for Bajaj auto ltd. They have to stop the production for these models
and rather use this investment in designing of some new model.
Watch out for expensive 'rescue plans': Bajaj should stop further investing in
these models and save the investment for some other purpose.
Low growth coupled with low market share is generally a loss making
proposition for a company.Dogs must deliver cash, otherwise they must be liquidated.
4)Question Marks (high growth, low market share)Question Marks have high cash demands (High Market Growth): Pulsar
200 and 220 cc are in high demand but their market share is low. The customer
which come the segmentation for these models are less in number, so it difficult
to say whether is wise to invest further in these models.
Question Marks generate low returns, (Low Market Share):The market
share of XCD 125, Pulsar 200, 220 cc, Blade have very less market share. The
customer which come the segmentation for these models are less in number, so
it difficult to say whether is wise to invest further in these models.
If the market share remains unchanged, Question Marks will simply absorb
great amounts of cash. Either invests heavily, or sells off, or invests nothing and
generates any cash that you can.
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Outcomes of such a strategy:
Cash Cows Business Units will reach their profit target easily. They are oftenallowed to reinvest substantial cash amounts in their mature business.
Dogs Business Units are fighting an impossible battle and, even worse, now andthen investments are made.
Question Marks and Stars receive only mediocre investment funds; hence they
can never become Cash Cows (or Stars).
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Chapter 6
PORTERS FIVE FORCES
Porters model of competitive forcesassumes that there arefive competitive
forcesthat identify the competitive power in a business situation or these help
us to find the attractiveness of a market segment. These five competitive forces
identified by the Michael Porterare:
Fig 19
1. Threat of substitute products- There are many substitute products available like Yamaha R15 and Fazer,
Hero Splendor and Passion Pro.
Customer can easily find the product that youre offering at the same or lessprice.
Quality of the competitors product is better- Hero is still known for itsmileage and technology.
Substitute product is by a company earning high profits so it can reduceprices or can give discount offers to the lowest level. Hero as of now acts asthe strongest competitor to Bajaj motorcycles.
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2. Threat of new entrants- The market runs on high economies of scale and on high economies of scope
as well.
Need for technical expertise is high and thus a new entrant will have a hugeuphill task. Owning a strong distribution network is very important and is very costly
which certainly takes a lot of time and energy. There is also involvement of
huge cost.
All these make the barrier high enough to be restraining for any new entrantsin the market.
3. Industry Rivalry- The industry rivalry is extremely high with any product being matched in a
few months by competitors. This instinct of the industry is primarily driven
by the technical capabilities acquired over years of development under the
technical collaboration with international players.
Exit barriers are high and rivals stay and compete-a large market share tocapture.
Fixed cost is high resulting huge production and reduction in prices.4. Bargaining power of suppliers- Suppliers are concentrated and well organized. Many substitutes available to suppliers. Suppliers of auto components are fragmented and are extremely critical for
this industry since most of the component work is outsourced.
Proper supply chain management is a costly yet a critical need.5. Bargaining power of Buyers- Product is not differentiated much. Buyers cost of switching to a competitors product is low as almost all
companies are producing at relatively same price.
Buyers are price sensitive and fully informed.
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Chapter 7
Marketing Mix
McCarthy classified various marketing activities into marketing-mix tools of
four broad kinds, which he called the four Ps of marketing, i.e. Product, Price,
Place, and Promotion.
Fig 20
PRODUCT MIX(width)-There are various segments which Bajaj auto is trying to serve. It is tryingto target lower level segment with Bajaj platina (100cc) & Bajaj discover
(125cc, 135cc) which targets the middle level segment customers. Apart
from this the premium segment is served by Bajaj pulsar (150cc, 180cc,
200cc, 220cc) and Bajaj avenger.
Marketing Mix
4 Ps
Product
Product Variety,
Quality, Design,
Features, Brand
Name, Packaging,
Sizes, Services,
Warranties,
Promotion
Sales Promotion,
Advertising,Sales Force,
Public Relations,
Direct Marketing
Place
Channels
Coverage,
Locations,
Inventory,
Transport
Price
Least Price,
Discounts,
Allowances,
Payment Period,
Credit Terms
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PRICE MIX- ECONOMY SEGMENT (100ccsegment): This segment is served
by Bajaj platina (100cc), Bajaj Discover (100cc), Bajaj ct100.The
ex-showroom price in Delhi of platina is around Rs 40000.
PREMIUM SEGMENT (125cc-200cc): This segment is served byBajaj Discover (125cc, 135cc), Bajaj pulsar (150cc, 180cc, 200cc).
The price of Discover is around Rs 52500.
PROMOTION MIX-o BAJAJ auto has got showrooms evenly spread all over india. Italso sells its premium segment bikes through probiking showrooms
owned by company.
o Promotional strategies adopted: The largest maker of premiumbikes in the country, which currently sells only one 100cc bike, is
already working on a plan to launch another low-cost bike, the
biggest motorcycle segment in the country
o Re-launching with improve features and advertising the lowersegment bikes such as platina and discover 100 will give furthercompetition to Hero Splendor and other motorcycle in lower
segment.
PLACE MIX-o Bajaj has a wide network of showrooms and has its has reached to
mass population in rural areas as well through its distributionnetwork and tried to tap the rural market.
o Through its innovative marketing strategy, it should target therural areas and market the lower segment of motorcycles such as
discover (100cc) and platina(100cc) which are also very much fuel
efficient which is an important factor for rural population of our
country.
o The premium segment motorcycle such as Ninja and Pulsar (200ccand 220 cc) is to be more promoted in urban areas where people go
more styling and less of fuel efficiency.
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CONCLUSION & RECOMMENDATIONS
1. From the analysis we can say that Pulsar and Discover are two products ofBajaj in motorcycle segment which contributes largely in its revenue.
2. Pulsar and Discover are two brands in motorcycle segment of Bajaj whichare preferred most and they did not use the phrase 'Bajaj Auto' to market
either. Highly differentiated target groups for Pulsar and Discover is the
prime reason behind the divorce of these sub-brands from the parent brand,
Bajaj Auto
3. Bajaj was correct in adopting the two brand strategy. This has increasemarket share of Bajaj Auto Ltd. Today the reason why consumers buy a
Pulsar is because it is a Pulsar, not because it belongs to Bajaj.
4. Bajaj had designed Pulsar and Discover for two extreme ends of theconsumer spectrum. The target group for Discover was 'the commuter' as it
stands for balance, responsibility and all things homely. Conversely, Pulsar,
'the performer', symbolized arrogance, irreverence and attitude and hence
categorized in the sports category and is mainly preferred by youngsters.
5. From the analysis we can say that Style and design and Price are the twomost important factors influencing customer buying behavior. Pulsar andDiscover both ranked high on Style but a notch higher on price compared to
its competitors. Thus, Bajaj should try to reduce prices in this segment.
6. Respondents using Bajaj Motorcycles found to be less satisfied on Mileageas compared to its competitors. To capture large market segment and to
survive in the competition Bajaj should work on increasing the mileage in
this segment through better technology.
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LIST OF ILLUSTRATIONS
Fig 1 Factors affecting Consumer Buying Behavior
Fig.2 Bar graph showing Satisfaction of Bajaj and its competitors on various
parameters.
Fig 3 Total number of Respondents on the basis of Age.
Fig.4 Motorcycle owned by the Respondents in the Age group 18-24
Fig.5 Motorcycle owned by the Respondents in the Age group 25-30
Fig.6 Total number of Respondents on the basis of marital status .
Fig.7 Unmarried customers using different variants of Bajaj.
Fig.8 Unmarried customers using different variants of other motorcycles.
Fig.9 Married customers using different variants of Bajaj.
Fig.10 Married customers using different variants of other motorcycles.
Fig 11 Comparisons of Bajaj and its competitors on the basis of Annual FamilyIncome.
Fig.12 Total number of Respondents on the basis of Profession
Fig.13 Motorcycle owned by the Business class.
Fig.14 Service class customers using different variants of Bajaj.
Fig.15 Service class customers using different variants of other motorcycles.
Fig.16 Students using different variants of Bajaj.
Fig.17 Students using different variants of other brand motorcycles.
Fig.18 BCG Matrix
Fig.19 Porters five forces.
Fig.20 Marketing Mix
.
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LIST OF REFERENCES
1.http://business.mapsofindia.com/automobile/two-wheelers-manufacturers/motorcycles.html
2.http://www.moneycontrol.com/news_html_files/news_attachment/2012/Indian-2W-Industry_ICRA_280512.pdf
3.https://www.crisilresearch.com4.http://www.siamindia.com/scripts/export-trend.aspx5.http://www.siamindia.com/scripts/market-share.aspx6.http://www.siamindia.com/scripts/production-trend.aspx7.http://www.siamindia.com/scripts/domestic-sales-trend.aspx8.http://www.bajajauto.com/en-in/
http://www.moneycontrol.com/news_html_files/news_attachment/2012/Indian-2W-Industry_ICRA_280512.pdfhttp://www.moneycontrol.com/news_html_files/news_attachment/2012/Indian-2W-Industry_ICRA_280512.pdfhttp://www.moneycontrol.com/news_html_files/news_attachment/2012/Indian-2W-Industry_ICRA_280512.pdfhttp://www.moneycontrol.com/news_html_files/news_attachment/2012/Indian-2W-Industry_ICRA_280512.pdfhttps://www.crisilresearch.com/http://www.siamindia.com/scripts/export-trend.aspxhttp://www.siamindia.com/scripts/market-share.aspxhttp://www.siamindia.com/scripts/production-trend.aspxhttp://www.siamindia.com/scripts/domestic-sales-trend.aspxhttp://www.bajajauto.com/en-in/http://www.bajajauto.com/en-in/http://www.siamindia.com/scripts/domestic-sales-trend.aspxhttp://www.siamindia.com/scripts/production-trend.aspxhttp://www.siamindia.com/scripts/market-share.aspxhttp://www.siamindia.com/scripts/export-trend.aspxhttps://www.crisilresearch.com/http://www.moneycontrol.com/news_html_files/news_attachment/2012/Indian-2W-Industry_ICRA_280512.pdfhttp://www.moneycontrol.com/news_html_files/news_attachment/2012/Indian-2W-Industry_ICRA_280512.pdf -
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