infor in-person: infor ln roadshowwebinars1.infor.com/emea/infor-ln-roadshow-span.pdflebanon, uae,...

Template v5 October 12, 2012

1 Copyright © 2012. Infor. All Rights Reserved. www.infor.com

Copyright © 2012. Infor. All Rights Reserved. www.infor.com

1

Infor In-Person: Infor LN Roadshow

Wael Mabsout – Senior Manager, SNS



Copyright © 2012. Infor. All Rights Reserved. www.infor.com

2

Infor SCE



Who we are 1

Our Partners 2

SNS References 3

Infor SCE Overview 4

Infor SCE Strengths 5

SNS Key Success Factors 6



Who Is SNS

4 45 4 Offices Lebanon, UAE, KSA, South Africa

45 Projects Completed

last year with a 100%

success rate

33 Consultants

33

30+ 100+ Operational in more

than 30 Countries

More than 100

satisfied customers More than 15 years

experience

15+



SNS Partners

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=9GCTL7EDm2pMJM&tbnid=Tui8xOokDo4XhM:&ved=&url=http://www.ultraconsultants.com/erp-vendor-webinar-series/infor/&ei=XdtnUayGLIin0AWNwYGwAw&psig=AFQjCNFkB-JZ1zi8jt34kPDB-9F6gKc5vg&ust=1365847261970692



SPAN Group • Established in 1989

• Headquartered in Dubai, with regional offices

• Office opened in KSA – Riyadh 2013

• Over 3,000 clients in a wide range of verticals in the region including:

• Third party logistics (3PL), wholesale grocery, retail grocery, electronics, banking, consumer packaged goods (CPG & FMCG), automotive parts distribution, as well as government & military



Saudi Infor SCE References

http://www.banajaholdings.com/ http:/www.saudi-logistics.com

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=UErd2l433OEORM&tbnid=66ECEAotSc2rUM:&ved=0CAUQjRw&url=http://mmlogistix.wordpress.com/lsp/fflc/&ei=BA55UbHSOK3y0gXhx4HICQ&psig=AFQjCNFXhfQsyljmAUcsIe8PYNShZlzPKQ&ust=1366974318247439

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=Ot2pT_A6jMzuZM&tbnid=xIcpIZZx-22BuM:&ved=0CAUQjRw&url=http://www.sdcexec.com/news/10326945/new-logistics-service-provider-launches-for-middle-east-and-north-africa-region&ei=7xF5UZTdHMTD0QXe2oH4Bg&psig=AFQjCNF44NMthL-U6xE4zdGDTxc4_6Z6HA&ust=1366975319996667



Middle-East References



Infor Supply Chain Execution

Receiving Replenishment Kitting & VAS Picking flexibility Cross-docking

Putaway Packing Task Management Billing & Invoicing Load Management

Wave Planning Shipping Labour

Management

Appointment

Scheduling

Small Parcel

Shipping

Shipment Building &

Optimization

Rating & Routing

Carrier Tendering



System Directed Operations

Drill Through

Chart Filters

Grid

Personalization

User

Dashboard

Integrated

Reports

Configurable

RF screens

Desktop

Web UI



Warehouse Management • Automate & streamline warehousing and distribution operations

• Improved productivity

• Better use of space, move products faster

• Improve efficiency

• RF: Standard and 2D Barcodes

• Voice support for all operations

• Mobile iPad application

• Equipment management

• OSHA compliance

• « login » checks

• History

Receiving Replenishment Kitting & VAS Picking Flexibility Cross-docking

Putaway Packing Task

Management

Billing &

invoicing

Load

Management


Management

Appointment

Scheduling

Small Parcel

Shipping

Shipment

Building &

Optimization

Rating &

Routing

Carrier

Tendering



A Multi Solution • Multiple Owners and Principals

• Multiple Warehouses

• Multi facility transfers

• Multiple Zones

• Multiple Locations

• Multi languages



Receipts • Appointments

• SKU management

• Serial N°

• Up to 12 different lottables

• Characteristics, Batch N°, Price, Dates (manufacturing, expiration, …), …

• Fashion pack commingles lottables and characteristics: Size, Color, Style for ex.

• Weight / Temperature

• Status: Damages, Quarantine, …

• Containers / Pallets management

• Track various container types for any trading partner like Supplier, Owner, Carrier and Ship To against Receipts and Shipment Orders

• Inventory balance and transactions

• Adjustments



Put away • Put away strategies

• Put away trace

• Owner

• SKU

• Pallet ID

• Storage to final location and/or using pick & drop locations

• Auto Moves

• Based on number of days spent in one zone

• Criteria applied at receipt to control flow

• Temperature

• Number of days before expiration



• Flow Thru

• Deconsolidate receipt based on store allocation

• Consolidate with previously picked product stored in staging lane

• Opportunistic

• Allocate current orders upon product receipt

• Transship

• Cross-dock of pre-packed, pre-wrapped pallets / packages to outbound staging lanes

• Cross-dock against ASN: Ideal for pre-packed orders which needs receipt validation (SKU and Quantity)

Cross-Docking



Shipment Orders portfolio • Waves

• Appointments / Balance Stage and Dock Door Usage

• Allocation strategy

• Firm or Soft

• Takes into account

• FIFO, FEFO or LIFO

• All the lottables – Shelf life – Expiration date – Manufacturing

• Choice of location to pick into depends on several criteria

• Clean location

• Exact fit (Inventory quantity = Quantity need)

• Best fit (Inventory quantity < Quantity need)

• Allocation trace



Shipment Orders processing (1/2) • Replenishment

• Real time calculation with automatic priority escalation

• Rules

• Rotation on the 12 SKU lottables

• Choice of the From Location based on « Clean Location », « Location sequence » criteria

• Real time refill or scheduled

• Picking methods

• Cluster Picking

• Batch Picking

• Dynamic

• Standard

• Automatic allocation / creation of new pick tasks for remaining quantities

• Empty location / Short



Shipment Orders processing (2/2) • The user can follow the progress of shipment orders picking, status of

Case Id and tasks, users audit, …

• Packing

• Automatically moves the goods picked to the designated pack station

• Packing process

• Assign Case IDs to Drop IDs

• Capture SKU, Quantity, Batch N°, Serial N°, Container type, dimensions & weight, …

• Loading

• Orders are assigned to loads based on routes and carriers

• Truck loading based on routes stops

• Shipment

• Reduce inventory upon shipment confirmation



Inventory management • Transactions & History

• Visibility to all transactions : Inbound, Outbound, Move, Adjustment

• User, time and date stamp

• Containers

• Inventory Hold / Un-hold

• Real time inventory balance

• Workstation and/or Radio Frequency terminal

• Multi Site: Enterprise, Division, Warehouse

• Based on several selection criteria: SKU lottables, Serial N°, Location, …

• Portal

• Security management : Customer, Carrier, Supplier, …

• Purchase Orders, ASN, Shipment Orders, Inventory balances, Reports, …



Inventory control • Moves inside the 4 walls and/or Inter-facility

• Adjustment

• Transfer

• Inventory hold / un-hold management

• Ability to create & remove holds using RF and/or workstation

• By Location, Pallet ID, Lot N°

• Set amount of time for holds before release

• Stock counting

• Physicals

• Cycle Counts

• Release on schedule / User request / Empty location or threshold based

• Manual or automatic adjustments of inventory within configurable tolerances



• More than 100 standard reports

• “Save as” Excel, PDF…

• Microsoft queries

Reporting



Reports



Labour Management • Labour Planning & Forecasting

• Based on work volume

• Estimate necessary resources in real time

• Resources planning

• Labour Monitoring

• Computes a goal time for a given task or set of tasks

• Determines the shortest travel distance

• Travel sections and paths

• Restrictions

• Timesheets

• Labour reporting

• Productivity / Efficiency reporting

• Comparisons



Management

Billing &

Invoicing

Load

Management


Management

Appointment

Scheduling

Small Parcel

Shipping

Shipment

Building &

Optimization

Rating &

Routing

Carrier

Tendering



Labour Management / SCOR metrics



• Warehouse Mapping

• Shortest distance

• Task interleaving: combination of rules for productivity benefits

Facility Viewer



Billing & Invoicing • Automate costing, invoicing and billing process

• Billing process

• Accumulation of charges in the charge pool

• Handling In/Out, Storage, Palletisation, Loading, Cross-Dock, Transport

• Invoicing process

• Invoices created by grouping charges from the charge pool

• Minimums / taxes can be applied

• Invoices printed / edited / posted

• Consolidated view of customers to improve customer service

• Built-in reporting



Management

Billing &

Invoicing

Load

Management


Management

Appointment

Scheduling

Small Parcel

Shipping

Shipment

Building &

Optimization

Rating &

Routing

Carrier

Tendering



Transportation Management • Optimize & Automate transportation process

• Tender loads to carriers via EDI, alerts or web portal

• Monitor carrier’s response / capture updates

• Track & Trace capabilities

• Rate & Route

• Provides real-time, audit-quality freight rates and carrier selection details

• Automate carrier/mode selection and rate calculations

• Provide user-friendly tools for rate and routing selection rule maintenance



Management

Billing &

Invoicing

Load

Management


Management

Appointment

Scheduling

Small Parcel

Shipping

Shipment

Building &

Optimization

Rating &

Routing

Carrier

Tendering



Rating and Routing • Driven by Transport Management Configuration Rules

• Rate: provides full rate details for the carrier specified

• Rate and Route: provides ranked list of carriers and associated rate details

• Optimize: combines shipments where possible to reduce freight spend by creating multi-stops and aggregations



Warehouse Director • Improve efficiency with the mobile iPad app

• View expected work volume

• Inventory monitors

• Task monitor

• Location queries

• Inventory management



10.2 Microverticals Integrations Technology Core Modules

• 3PL

• Distribution

• Cold Storage

• Food and Beverage

• High Tech

• Manufacturing

• Industrial Equipment

• Fashion

• Grocery

• Infor LN

• Infor LX

• Infor Sxe

• Infor Adage

• Infor System21

• S3

• SAP connector

• ION

• ION BI & Analytics

• Motion & Apps

• Workspace

• 10x Design Style

• Open Stack

• Workbenches

• English

• Spanish

• German

• French

• Portuguese

• Simple Chinese

• Russian

• Thai

• Polish

Languages

• Warehouse Mgmt

• Transport Mgmt

• Labour Mgmt

• 3PL Billing



Typical ROI WMS Cost Savings For All Warehouses

1 Month 1 Year 2 Years 3 Years 4 Years 5 Years

Paper & Printing Savings $2,500.00 $30,000.00 $60,000.00 $90,000.00 $120,000.00 $150,000.00

Labor Overtime Savings $3,000.00 $36,000.00 $72,000.00 $108,000.00 $144,000.00 $180,000.00

Sales Increase $5,000.00 $60,000.00 $120,000.00 $180,000.00 $240,000.00 $300,000.00

Reduction in Sales Returns $500.00 $6,000.00 $12,000.00 $18,000.00 $24,000.00 $30,000.00

Inventory Accuracy $250.00 $3,000.00 $6,000.00 $9,000.00 $12,000.00 $15,000.00

Reduction in Inventory $2,500.00 $30,000.00 $60,000.00 $90,000.00 $120,000.00 $150,000.00

Better Warehouse Space Utilization $250.00 $3,000.00 $6,000.00 $9,000.00 $12,000.00 $15,000.00

Energy Savings $250.00 $3,000.00 $6,000.00 $9,000.00 $12,000.00 $15,000.00

Increase Customer Satisfaction Level $300.00 $3,600.00 $7,200.00 $10,800.00 $14,400.00 $18,000.00

Reduce Labor Turnover (Increase Morale/Motivation) $150.00 $1,800.00 $3,600.00 $5,400.00 $7,200.00 $9,000.00

Reduce Theft/Shrinkage $150.00 $1,800.00 $3,600.00 $5,400.00 $7,200.00 $9,000.00

Optimize Transportation/ Maximize Loading Capacity $250.00 $3,000.00 $6,000.00 $9,000.00 $12,000.00 $15,000.00

Reduce Damages $100.00 $1,200.00 $2,400.00 $3,600.00 $4,800.00 $6,000.00

Reduce Obsolete Stock $250.00 $3,000.00 $6,000.00 $9,000.00 $12,000.00 $15,000.00

Reduce Labor (10%) - Optional $500.00 $6,000.00 $12,000.00 $18,000.00 $24,000.00 $30,000.00

Total $15,950.00 $191,400.00 $382,800.00 $574,200.00 $765,600.00 $957,000.00



Infor SCE Strengths • Number One WMS in GCC and Middle-East

• Infor10 SCE is built on Java platform

• Infor10 SCE is built based on a Service Oriented Architecture

• Infor10 SCE is compatible with latest technologies: Voice Picking, Pick-by-Light, RFID

• Infor10 SCE includes TMS, Billing and Labor in the same solution

• Local support team



SNS Key Success Factors • SNS’ only line of business is supply chain

• SNS consultants are specialized in warehouse operations

• SNS’ experience in WMS implementation in the Gulf and Middle-East extends for more than 15 years

• SNS has 4 offices (Dubai, Beirut, Jeddah, Johannesburg)

• SNS consultants are fluent in both Arabic and English

• SNS in the only company with WMS implementation in every vertical in the Gulf (3PL, FMCG, Pharmaceutical, Automotive, White Goods, Electronics, Mobile provider…)

• SNS has more than 90 references in the Gulf and Middle-East

• SNS has a 100% success rate in its projects.

• SNS has successfully integrated its WMS solutions with various ERPs including Oracle, SAP, JD Edwards, eMIS, Great Plains, Navision, Orion and others.

• SNS has a unique methodology adapted to the local culture



Thank you

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