INFORMATION SERVICES (IS) BRANCH

PRESENTATION TO

HOME AFFAIRS PORTFOLIO COMMITTEE ON

MODERNISATION AND SMART ID CARD PROJECTS

By DDG SELLO MMAKAU

13 November 2012

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Table of content

1. Purpose

2. DHA Vision and Mission

3. IS Mandate and key objectives

4. IS Structure

5. Systems Modernisation Program Scope (Key projects)

6. Smart ID card Project Status

7. Way forward

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Purpose

To brief the Portfolio Committee on the status

of DHA Modernisation and Smart ID Card

Projects

4

Vision and mission

Vision

A safe, secure South Africa where all of its people are proud of, and value, their identity and citizenship.

Mission

The efficient determination and safeguarding of the identity and status of citizens and regulations of immigration to ensure security, promote development and fulfill our international obligations.

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IS Mandate and Key objectives • To provide a stable and secured technology-based Services to core

branches of the Department (Civics and Immigration Management Services), corporate support services branches, external customers and stakeholders

The above will be achieved through the following objectives:

Design and implement IT solutions as per business requirements Enhancing systems for continuous improvement Improving operational efficiency and enhancing security of all systems Technology refresh and system capacity improvement Developing internal capacity and sourcing skills in which reliance on

external service providers is minimised if not completely removed Process re-engineering and automation for core business Keeping abreast of latest technology for continuous improvement Contribute towards implementation of e-Government strategy

Project Management

Core Unit Support

INFORMATION SERVICES BRANCH APPROVED STRUCTURE

Total establishment:

167DDG

IS

IS Governance

Application Management

Infrastructure Management

1 11 Service Management

1

3

39 45

Strategic IS alignment

Enterprise architecture

IS risk & quality

management

4

7

2

Solutions delivery

Application Maintenance

& Support

17

16

BA 1) Support3

BA IMS

BA CS

Data Center Operations

Networks

Security

26

9

8

Service Support

Management

Service Delivery

Management

Provincial IT Support

14

5

7

Regional IS support 35

Provincial

Support

2

55814

14 14 14 14 14

12

Level of head of the unit

Total Number of EmployeesLegend

13

13

13

13

13

13

13

13

13

13

13

12

Project Management

Project Management

13

Infrastructure Specialist

15

1

1

13

2

Project Administrator

9

IT Operations

14

6

49.7 % filled and 50.3%

vacant

43 % of SMS filled

6

Transition: Modernization Program Scope

2

Smart ID

Legend: White = Not yet started Green = In progress

Smart ID CardPrinting

Infrastructure&

Card Design/ personalization

Key Projects (System Modernisation Program)

DHA System Modernisation programme will achieve the following projects: National Identification System with inherent Biometrics security features.

Replacement of National Population Register (NPR) and National Immigration Information System

To provide a single logical view of a person in the country

Live Capture functionality for Passport and ID Automated front office enrolment system

Electronic Document Management System (EDMS) Electronic workflow of new documents and digitisation of the current ones

Contact Centre Solution Automate processes and systems for officials to resolve clients calls easily

e-Permitting/ e-Visa and Civics Online/ web based application for citizens and foreign nationals

Trusted Travellers program for frequent users Biometric system for the daily frequent travellers– pilot envisaged at Maseru Bridge

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Key Projects (System Modernisation Program) cont

Electronic Movement Control System (eMCS)- including the new additional requirements Electronic system for management of travellers at ports of entry (POE) Currently implemented in 45 POE’s ( 14 envisaged to be implemented further)

Infrastructure upgrade to improve security and data integrity Data lines/ bandwidth upgraded in 203 of 218 offices (total assessment of 400

offices) as of 12 October 2012

ID Smart Card to introduce a secure identification mechanism to combat identity fraud and restore citizens identity

Electronic Queue Management Systems Electronic management of queues and management of productivity in front offices

Integrated Revenue Engine (IRE) Revenue and cash payment system implemented in 100 offices

Executive Management System (Business Intelligence) Automated system to provide executive managers with information for decision

making process

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Modernisation Program way forward

Implementation of Definitive Agreement / Modernization contract

Conclusion and signing of Subcontracting Agreement with key stakeholders

Building of a Development test site for Live Capture – HANIS environment

IT Infrastructure upgrade (data centers, bandwidth, environmental etc)- 203 office

already upgraded in the last three months

Design of the office layout for modeling

Implementation of priority projects with Modernization program

Change Management and training

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Smart ID card Status

Identification card with multiple wallet capabilities

Contactless card with biometric security features

Microchip with embedded security features

Estimated life span of more than 10 years

Made of multiple layers of polycarbonate materials

Pilot card has been produced and demonstrated to cabinet on 25 April 2012

Key front to back-end integration points developed for piloting

Printing Infrastructure tender issued by Government Printing Works (GPW)-

Adjudication to be done in November month

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Smart ID card and way forward

Tender for blank card materials to be issued in November 2012 for

personalization at GPW

Card specifications designed by team comprises of DHA, CSIR,

SAPO, GPW and SSA

Design and implementation of Live Capture in remaining offices as one

of the priority projects

Further consultation with key stakeholders for additional requirements, if

any.

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Stakeholders engaged on Smart Card

State Security Agency

Council of Science and Industrial

Research (CSIR)

Banks through South African

Banking Risk Information Center

(SABRIC)

Financial Intelligence Center (FIC)

South African Revenue Services

(SARS)

Dept of Science & Technology

Independent Electoral Commission

(IEC)

Dept of Health

Dept of Social Development and

SASSA

Integrated Justice System ( SAPS,

Justice, DSD, DCS)

South African Bureau of Standards

(SABS)

South African Post Office (SAPO)

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Thank youRe a lebogaSiyabonga