interactive customer feedback session

Presented by

© Copyr i gh t 2013 OSIso f t , LLC.

Your Input into the

PI System

Roadmap: Interactive Customer

Feedback Session

Michelle Kuiee and Hans Otto Weinhold


Collaboration - Crowd Source

This is an interactive survey. You’ll be asked to vote on a number of items, providing valuable feedback to OSIsoft. You’ll also come to appreciate the diverse opinions of your peers!

Browse with your device to:

http://www.pollev.com/smartmob

--------------- Or ---------------

TWEET @poll and a CODE

2

http://www.pollev.com/smartmob


How To Vote via PollEv.com/SmartMob

Capitalization doesn’t matter, but spaces and spelling do TIP


How To Vote via Twitter

1. Capitalization doesn’t matter, but spaces and spelling do 2. Since @poll is the first word, your followers will not receive this tweet

TIPS


Touchy Feely Warm Up

5


Warm Up A new member was added to the family at Rusty Bucket Ranch. Her parents are Whoopi and Whisper. Should her name be:

• Bahia

• Sheila

• Whimsy

• Willow

6


PI Asset Framework (PI AF)

8


How much is your company currently

using PI AF

• Yes, we’re all in!

• We’re using it but we’d like to do more with it

• We have it installed, but getting going is a fairly large undertaking

• We see the value, but we’re not using it yet

• Not using it yet, not sure we understand the value

9


Thinking of asset synchronization, what

is your system of record?

• Control System (DCS, SCADA, MES, HES, etc.)

• Business System (Esri, IBM, SAP, etc.)

• Both control and business systems will feed my

asset model

• None of the above

11


Thinking of asset synchronization from

business system, which is in place?

• IBM Maximo

• SAP EAM or PM

• Esri GIS

• Multiple business systems


13


Are you able/authorized to install Microsoft SQL Server

(or SQL Server Express) in your environment to

support PI AF?

• Yes

• Yes for SQL Server Express, but higher levels of SQL Server requires corporate IT participation

• All SQL Server installations require corporate IT participation

• I intend to utilize an existing instance of SQL Server that is set up for use by corporate It

• No, using SQL Server in my environment is problematic

15


Standards and Standardization

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When would you need a PI Interface for

OPC UA?

• As soon as possible, I already have OPC UA

Servers I want to integrate with the PI System

• Calendar year 2014


• After 2015

• No plans yet

18


Does your company subscribe to any of

these standards for asset name or model • Common Information Model (CIM)

• S95

• S88

• Professional Petroleum Data Mgmt (PPDM)

• Well Production (ProdML)

• Well Information Transfer (WITSML)

• Yes, but we are using a standard not listed

• No, we don’t use a standard

20


Is there a strong tag naming convention

in place in your facilities?

• Yes, of course!

• Yes, but it is only followed 70% of the time

• Yet, but it is followed less than 40% of the time

• Yes, but no one understands it

• No, are you kidding?

• What is a tag naming convention?

22


If industry specific templates were available for

displays and data, what minimum level would

be useful?

• Generic equipment (pumps, compressors, etc.)

• Equipment train (motor driven compressors, etc.)

• Unit (Cogeneration, Utilities, Clean Room, etc.)

• Plant (by industry)

• None of these samples are useful

• I prefer to purchase custom templates from an

OSIsoft partner

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Cyber Security

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Are you using PI Server 2012?

• Yes

• No, but I am planning on upgrading in the future

• No, I am still evaluating

• No, and I have no plans in place to upgrade at

this time.

• Why would I want to upgrade?

27


Which version of the Windows Server OS are

you using for your PI System components?

• Windows Server 2003


• Windows Server 2008 R2


• An earlier version of Windows Server

29


Are you using Windows Core on your

PI Servers?

• Yes

• No, but I am planning on using Core in the future

• No, I am still evaluating Core

• No, and I have no plans in place to use Core at

this time

• What is Windows Core

31


Are you using the Windows Firewall on

your PI Servers?

• Yes

• No, but I am planning on enabling it in the future

• No, I am still evaluating its usefulness

• No, and I have no plans in place to at this time

• Why would I want to use the Windows Firewall?

• No, I’m using another host based firewall

33


Visualization

35


Does your company currently have any

mobile enterprise applications?

• Yes, I’m using mobile PI System applications

• Yes, but not including PI System data

• No, but I’m interested

• Not interested or mobile apps are discouraged

• Don’t know

36


What mobile devices does your company

support?

• Apple iOS

• Google Android

• iOS and Android

• Blackberry

• Windows

• Other

• None

38


If you could get a new PI System display editor,

which of the following would you prefer?

• Sophisticated, like PI Processbook with a lot of

knobs and dials to customize

• Quick and Simple like PI Coresight with fewer

options

40


If a new display editor was available, how

widely would you plan to distribute it?

• We only have a few experts who create PI

System displays

• We encourage to create their own displays

42


If you got a new PI System display editor,

which platform would you expect it to be on

• Desktop

• Browser (Web based )

• Browser and Desktop

• Browser and mobile devices

44


What most motivates you to upgrade the

PI System components?

• Security issues

• Planned plant down time

• New feature or bug fix

• Scheduled system upgrade

• New platform roll out (OS, hardware, etc.)


47


What are your plans for rolling out SQL Server

2012 (including SQL Server Express)?

• Already in place



• After 2014

• No plans yet

49


Are you using self service BI tools like

PowerPivot? • We use tools from IBM

• We use tools from Microsoft

• We use tools from Oracle

• We use tools from SAP

• We use tools from SAS

• We use tools from Tibco

• We don’t use any tools, but we are interested

• We have no interest in self service BI tools

51


What is the main roadblock to your

organization using the OSIsoft Learning

Channel?

• The channel’s search, playlists or YouTube interface is difficult to use

• The channel lacks videos on the topics I want

• The channel’s videos are difficult to use (too long, titled poorly, etc.)

• I’m unaware you have a YouTube channel

• YouTube is blocked at my site

• Very few roadblocks – we use the videos often

53


Who else needs to see your data, and

why aren’t they viewing it?

• I don’t have enough licenses to go around

• I can’t justify the cost to roll out more clients

• They are not in my group, so I can’t give them a

license

• Most of the above

55


That’s it! Now it’s your turn!

Questions?

57


Michelle Kuiee

[email protected]

Product Manager

OSIsoft, LLC

58

mailto:[email protected]


Please don’t forget to……

59

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