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TRANSCRIPT
NewDayHalf-year ended 30 June 2017
Results presentation
Earnings call details:
Date: Wednesday 9 August
Time: 14:00 BST
Replay dial in: 0800 032 9687 (UK freefone)
0207 136 9233 (UK direct)
ID: 70390493
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3
Key highlights – key bond ratios all improving in H1
1
2
4
Financial:
• Adjusted EBITDA of £54.3m, 16.8% higher than H1 2016 (H1 2016: £46.5m)
• Adjusted EBITDA to pro-forma corporate cash interest expense 3.6x (Dec-16 3.1x)
• Pro-forma net corporate senior secured debt to adjusted EBITDA 2.9x (Dec-16 3.1x)
• Completion of a £227.8m Own-brand ABS issuance in early July
Own-brand:
• Continuation of controlled growth with account acquisition running at c.400k p.a.
• Year on year receivables growth of 30.0% to £1,185.1m
Credit:
• Group impairment rate of 11.5% in H1 2017, in line with Q1 2017 (11.4%)
3Co-brand:
• Stronger growth with year on year increase in receivables of 11.8% to £699.1m
• Launch of Amazon with 39,000 accounts in H1 sees annualised run rate of total Co-brand new accounts increase to c.660k
5
5Regulatory:
• Awaiting final outcome of CCMS consultation paper on persistent debt, no change since last update
New accounts origination Growing average balances Receivables growth(a)
Risk-adjusted margin Risk-adjusted income
341 389 390
682 632 637
1,023 1,021 1,027
2015 2016 H1 2017 LTM
(‘000)
Own-brand Co-brand
1,2001,287 1,335
369 397 425
Jun-16 Dec-16 Jun-17
(£)
Own-brand Co-brand
912 1,093 1,185
625
722 6991,537
1,815 1,884
Jun-16 Dec-16 Jun-17
(£m)
Own-brand Co-brand
94137 142
113
119 124
207
256 266
2015 2016 H1 2017 LTM
(£m)
Own-brand Co-brand
14.6% 14.9%13.3%
16.7%18.4% 18.6%
2015 2016 H1 2017 LTM
Own-brand Co-brand
6
Stable new accounts origination and maturing average balances
providing RAI growth
(a) Total receivables as at 30 Jun was £1,889m, which includes receivables relating to the Unsecured Personal Loans business
Income growth underpinned by strong margins
Own-brand: Continued controlled growth
603
936742
1,039
184
157
169
146
787
1,093
911
1,185
Dec-15 Dec-16 Jun-16 Jun-17
Open book Closed book
Gross receivables (£m)
277 273 272
64 116 118
341389 390
2015 2016 H1 2017 LTM
aqua marbles
Strong organic growth
Risk-adjusted income (£m) Risk-adjusted margin
11.7% 12.6% 11.3%
20.9%25.2% 24.7%
2015 2016 H1 2017 LTM
Open book Closed book
53
95 103
41
42 3994
137 142
2015 2016 H1 2017 LTM
Open book Closed book
New accounts (‘000)
Own-brand key highlights
Continuation of run rate c.400k new accounts per annum
Receivables growth of £274m in the 12 months to June 2017,
driven by new accounts and open book growth
Risk adjusted income of £142m for the 12 months to June 2017,
4% higher than FY 2016
8% growth in open book risk adjusted income for 12 months to
June 2017 compared to FY 2016 with closed book declining
income in line with expectations
Risk-adjusted margin on the open book of 11.3% for the 12
months to June 2017, due to higher impairment rates
Initiated independent feedback from customers on Trustpilot with
very positive scores of 8.7% from aqua and 9.1% from marbles
7
Co-brand: Momentum building with growth of both existing and new
retailers
Open book growth (gross receivables in £m)
630 693587 676
5429
38 23
684 722625
699
Dec-15 Dec-16 Jun-16 Jun-17
Open book Closed book
96.7%93.9%
Successful integration delivering improved profitability
Risk-adjusted income (£m) Risk-adjusted margin
105 113 119
8 6 5113 119 124
2015 2016 H1 2017 LTM
Open book Closed book
17.7% 18.6% 18.6%
2015 2016 H1 2017 LTM
Open book
% Open book
96.0%92.1%
Co-brand key highlights
Open book receivables continue on their growth trajectory, with
£89m growth in the 12 months to June 2017, £76m from existing
retailers (13% growth) and £13m from new retailers
Stable RAM reflecting continued strong underwriting and growth
of good credit risk revolving balances
Risk-adjusted income of £124m for the 12 months to June 2017,
4% higher than FY 2016
New accounts of 309,000 (H1 2016: 305,000), including 39,000
Amazon accounts
Following the launch of TUI in Q4 2016 and Amazon in Q1 2017
Q2 has seen strong growth and additional Amazon products are
due to be launched in H2
Continued growth in online bookings in 2017 with 64,000 online
accounts booked in the first half of the year (up from 32,000 in
the whole of 2016)
8
231
412
459
136161 165
2015 2016 H1 2017 LTMIncome Costs
Servicing cost / average receivables
Consistent improvement in servicing efficiency
Income growth exceeds costs growth
Operating highlights
Continued investment in improved functionality and customer
service
Income is growing over four times faster than costs, leveraging
the scalable nature of the business
NewDay Way (lean programme) further embedded across
operational areas driving process and efficiency improvement
Customer satisfaction remains very strong with transactional
NPS scores at +65 for Own-brand and Co-brand
Strong complaints performance maintained at 1.3 complaints per
‘000 customers
9
Income growing 4.5 times faster than costs
4.9%4.7%
4.5%
2015 2016 2017 H1 LTM
2.5%
Improving cost income ratio
42.4%
39.0%
35.9%
2015 2016 H1 2017 LTM
£m 2016 H1 2017 H1 2016LTM
Jun-17
Interest income 181.6 229.8 393.0 441.2
Cost of funds (13.6) (18.4) (30.3) (35.1)
Fee income 24.7 27.6 49.7 52.6
Total income 192.7 239.0 412.4 458.7
Total impairment (68.8) (105.6) (156.6) (193.4)
Risk-adjusted income 123.9 133.4 255.8 265.3
Servicing costs (44.8) (50.1) (92.3) (97.6)
Collections fees 12.9 13.8 25.7 26.6
Investment costs (23.1) (22.5) (52.3) (51.7)
Underlying contribution 68.9 74.6 136.9 142.6
Salaries, benefits & overheads (23.0) (23.0) (42.0) (42.0)
Depreciation & amortisation 0.6 2.7 1.4 3.5
Adjusted EBITDA 46.5 54.3 96.3 104.1
Average gross receivables 1,477.7 1,834.0 1,566.9 1,737.2
Gross interest and fee yield (%) 27.9 28.1 28.3 28.4
Cost of funds (%) 2.3 2.4 2.4 2.4
Impairment (%) 9.3 11.5 10.0 11.1
Pro-forma net corporate senior
secured debt to adjusted EBITDA(a)4.1x 2.9x 3.1x 2.9x
Adjusted EBITDA to pro-forma
corporate cash interest expense(a) 2.7x 3.6x 3.1x 3.6x
Underlying cost to income ratio improving
EBITDA interest cover
Growing adjusted EBITDAHistorical performance illustrates growth potential
(a) Metrics for H1 2016 are pro-forma to show the ratios had the senior secured bond been in place during the
period 10
Group income statement
96.3104.1
46.554.3
2016 LTM Jun-17 2016 H1 2017 H1
39.0%
35.9%
40.5%
34.2%
2016 LTM Jun-17 2016 H1 2017 H1
3.1x3.6x
2.7x
3.6x
2016 LTM Jun-17 2016 H1 2017 H1
(a) Working capital includes other assets, restricted cash, other provisions and other liabilities
(b) Exceptional costs in 2017 relate to the transaction fees associated with the acquisition. These costs have been
excluded from the adjusted LTM numbers above. Residual exceptional costs relate to non-recurring project costs
Working capital movements are predominantly driven by:
o Changes in restricted cash balances as the Group’s funding
structure has developed
o Changes in operational settlement accounts as a result of
transitioning Own-brand settlement process in house
Growth in receivables funded by drawdowns under financing
facilities as well as internal cash flow generation
Q1 2017 saw a number of expected costs associated with the
acquisition by funds advised by Cinven and CVC together with
costs related to raising the senior secured bond. The cash flow
is shown net of these costs on the rightmost column
In addition to free cash flow available for debt service, there was
undrawn capacity under the VFN of £396m at Jun-17 to provide
further liquidity, of which £24m was available but had not been
drawn down as at 30 June 2017
The reduction in net financing cash flow is mainly driven by the
growth in the portfolio during the period
CommentsSummary cash flow statement
11
Group cash flow
£m 20162017 Jun -
LTM
2017 Jun - LTM
Adjusted(b)
Adjusted EBITDA 96.3 104.1 104.1
Impairment provision build 19.6 25.5 25.5
Adjusted EBITDA excluding change in
impairment provision115.9 129.6 129.6
Change in working capital(a) (5.9) (12.2) (12.2)
PPI provision utilisation (12.4) (10.7) (10.7)
Capex (5.4) (10.7) (10.7)
Tax paid (1.4) (2.3) (2.3)
Exceptional costs(b) (3.7) (19.8) (5.2)
FCF available for growth and debt
service87.1 73.9 88.5
(Increase) in gross receivables (364.4) (377.1) (377.1)
Net financing cash flow (ABS) 392.4 372.8 372.8
Undrawn liquidity available from VFN 4.7 24.0 24.0
Fully leveraged FCF available for debt
service119.8 93.6 108.2
Highlights
Pro-forma LTM net corporate senior secured debt to adjusted
EBITDA 2.9x (Dec-16 3.1x). Adjusting for undrawn available
liquidity from the VFN, this ratio would be 2.7x (Dec-16 3.0x)
Continued strong cash generation as a result of operating
performance and stable funding
A number of exceptional cash flow items associated with the
acquisition and bond issuance
Deleveraging through cash and profit growth
12
Strong cash flow generation leading to continued de-leveraging
£m 20162017 Jun-
LTM
Fully leveraged FCF available for debt service 119.8 93.6
Debt service - cash payments - (2.8)
Equity raised for acquisition bonus net of payments - 5.0
Net cash proceeds from senior secured debt - 412.1
Funding received via shareholder loans - 593.9
Purchase of LuxCo - (990.5)
Distributions (60.0) (60.0)
Net increase in unrestricted cash (fully leveraged) 59.8 51.3
£m31-Dec 30-Jun
2016 2017
Pro-forma senior secured debt 425.0 425.0
Unrestricted cash (128.8) (122.0)
Pro-forma net corporate senior secured debt 296.2 303.0
Pro-forma net corporate senior secured debt to adjusted
EBITDA ratio3.1x 2.9x
Undrawn liquidity available from VFN 4.7 24.0
Adjusted pro-forma net corporate senior secured debt to
adjusted EBITDA ratio3.0x 2.7x
91.3% 89.8%
Dec-16 Jun-17
Co-brand
Advance rate
82.7% 82.8%
Dec-16 Jun-17
Own-brand
Advance rate
Cost of funds
300 300
565
250
175
550 60475
850
625
250
2017 2018 2019 2020
Issued bonds VFN
(£m)
Key funding highlights
Group cost of funds remains stable at 2.4% for H1 2017 (LTM
2.4%). Increase in Own-brand cost of funds relates to the impact
of selling BB bonds in Q4 2016
Debt profile, excluding senior secured notes, remained
unchanged at 30 June 2017
Completion of a £227.8m Own-brand ABS issuance in July in
line with our funding plans
Post Own-brand ABS issuance in early July, approximately 18
months of Own-brand growth funding available(b)
Executing funding plan for remainder of 2017
Debt maturity profile (a) (excl. senior secured notes)
13
Consistent debt maturity and stable cost of funding
(a) Debt maturity profile above relates to total capacity under VFNs and total face value of issued bonds
including amounts retained by NewDay as at 30 June 2017 and excludes ABS issuance in July 2017
(b) Assumes ABS and VFN refinancing of existing debt
Cost of funds
2.0%
Cost of funds
1.7%
2.4%
1.8%
Breakdown in group impairment movementKey credit drivers
14
Group impairment rate has increased by 2.2% in H1 2017 driven by
portfolio mix, one-off items in the prior period and performance
The Group impairment rate increased from 9.3% to 11.5% from H1
2016 to H1 2017. This increase was driven by:
0.6% due to the proportion of the Group comprising Own-
brand receivables, which attracts a higher impairment rate
than Co-brand, increasing year on year to 63% (Jun-16:
59%)
0.6% due to the proportion of the Own-brand receivables
that related to open book compared to the closed book
increasing year on year by 6%
0.5% due to the inclusion of two one-off adjustments in the
H1 2016 results
0.5% due to the underlying performance, mainly as a result
of an increase in IVAs as seen across the industry together
with an increase in customers on repayment plans, in line
with the update provided in Q1
On a quarterly basis, Group impairment increased to 11.7% in Q2
2017 from 11.4% in Q1 2017 predominantly driven by mix of the
portfolio discussed above
9.3%
11.5%
0.6%0.6%
0.5%0.5%
H1'16 Own-brand /Co-brand mix
Own-brand Open /Closed mix
H1'16 one offs Underlyingperformance
H1'17
15
Excess spread (rolling 3-month average)(a) Commentary
Significant excess spread provides cushion against an increase in
charge off rates, a decrease in yield and / or an increase in LIBOR
We monitor the excess spread and all other triggers and can
deploy multiple operational levers (for example, adjusting portfolio
growth or repricing)
Own-brand charge off performance has improved to 14.4% in
June 2017 following a slight tick up seen in March and April 2017
(Apr: 15.6%, May: 15.8%)
Slight reduction in Co-brand charge off rate during the quarter
from 3.3% to 2.9%
Gross annualised charge-off rate
(a) Excludes the VFNs from the Master Trusts and the secondary funding facilities as they are not directly comparable. The VFNs are revolving in nature and the inter-month drawings on those notes would impact calculations of
excess spread, which are based on month-end balances. The excess spread for the following series, as calculated in June 2017 for the rolling 3-month period, are: NewDay Funding Secondary Funding Facility Senior VFN –
18.84%; NewDay Funding Partnership Master Trust, Series 2014-VFN – 10.05%; and NewDay Funding Master Trust, Series 2015-VFN –12.48%.
Source: ABS Investor Reports available on NewDay website as of July-2017
Report Date
Report Date
Significant and consistent excess spread and stable loss performance
0%
5%
10%
15%
20%
25%
Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16 Mar-17 Jun-17
ND Funding | Series 2015 - 1 ND Partnership | Series 2014 - 1ND Funding | Series 2015 - 2 ND Partnership | Series 2015 - 1ND Funding | Series 2016 - 1
0%
5%
10%
15%
20%
25%
Mar-15 Jun-15 Sep-15 Dec-15 Mar-16 Jun-16 Sep-16 Dec-16 Mar-17 Jun-17
ND Funding ND Partnership
Underlying earnings adjustments
All adjustments from adjusted EBITDA to Statutory PBT are consistent
with Q1, with no additional exceptional costs related to the transaction
fees associated with the acquisition
Other costs: primarily consist of a £19m increase in PPI provision taken
in 2016, reflecting expected increased claim rates across the industry
following the proposals for the new rules and guidelines relating to PPI
complaints handling set out in the FCA’s consultation paper “CP16/20:
Rules and guidance on payment protection insurance complaints:
feedback on CP15/39 and further consultation” issued in August 2016
All colleague acquisition bonus: reflecting a bonus paid to colleagues
relating to the recent acquisition
Exceptional costs: relating to the transaction fees associated with the
acquisition by Cinven and CVC in January 2017.
Amortisation: reflects the amortisation of the intangible assets
recognised on the acquisition by Cinven and CVC in January 2017
Interest on shareholder loans: reflects the interest cost of 12% on the
shareholder loan of £594m, issued as part of the acquisition by Cinven
and CVC on 26 January 2017
Fair value unwind: reflects the amortisation of a fair value adjustment
on the Group’s acquired portfolios
Key descriptions
18
Underlying earnings
(a) Note that the statutory loss before tax of £(31.3m) in 2017 H1 is on a segmental basis as disclosed in the quarterly
consolidated financial information. Statutory loss before tax on the face of the income statement is £(41.6m) (£(45.9)m after
tax) reflecting the period from 27th January to 30th June 2017 only. All numbers in this presentation reflect results from 1st
January to 30th June on a proforma basis
£m 2016Jun 2017-
LTM2017 H1 (a)
Adjusted EBITDA 96.3 104.1 54.3
Other costs (18.4) (19.9) (2.9)
All colleague acquisition bonus (8.9) (11.0) (2.1)
Exceptional costs - (10.7) (10.7)
Total non-recurring costs (27.3) (41.6) (15.7)
Depreciation and amortisation including
amortisation of acquisition intangibles(1.4) (24.2) (23.4)
Senior secured debt interest and
related costs- (15.5) (15.5)
Interest on shareholder loans - (30.5) (30.5)
Fair value unwind 5.8 1.5 (0.5)
Statutory PBT / LBT 73.4 (6.2) (31.3)
Taxation (1.7) (4.9) (4.3)
Statutory PAT / LAT 71.7 (11.1) (35.6)
£m 2016 H1 2017 H1 2016LTM
Jun-17
Interest income(a) 117.5 158.9 260.8 302.2
Cost of funds (8.1) (12.7) (18.5) (23.1)
Fee income 15.5 19.2 31.4 35.1
Total income 124.9 165.4 273.7 314.2
Total impairment (59.6) (95.7) (136.3) (172.4)
Risk-adjusted income 65.3 69.7 137.4 141.8
Servicing costs (16.3) (22.4) (35.1) (41.2)
Collections fees 6.2 7.8 12.9 14.5
Investment costs (7.1) (6.4) (16.2) (15.5)
Underlying contribution 48.1 48.7 99.0 99.6
Average gross receivables 841.7 1,141.2 920.0 1,067.3
Gross interest and fee yield (%) 31.6 31.2 31.8 31.6
Impairment rate (%) 14.2 16.8 14.8 16.2
RAM (%) 15.5 12.2 14.9 13.3
£m 2016 H1 2017 H1 2016LTM
Jun-17
Interest income(a) 64.1 70.8 132.2 138.9
Cost of funds (5.5) (5.5) (11.3) (11.3)
Fee income 9.2 8.4 18.3 17.5
Total income 67.8 73.7 139.2 145.1
Total impairment (9.2) (9.8) (20.3) (20.9)
Risk-adjusted income 58.6 63.9 118.9 124.2
Servicing costs (27.0) (27.0) (54.3) (54.3)
Collections fees 6.7 6.0 12.8 12.1
Investment costs (16.0) (15.9) (36.1) (36.0)
Underlying contribution 22.3 27.0 41.3 46.0
Average gross receivables 636.0 691.1 646.9 669.1
Gross interest and fee yield (%) 23.1 22.9 23.3 23.4
Impairment rate (%) 2.9 2.8 3.1 3.1
RAM (%) 18.4 18.5 18.4 18.6
Co-brand income statementOwn-brand income statement
(a) Excludes fair value unwind19
Underlying earnings by segment
Increase in receivables driven primarily by growth of the Own-
brand open book
Conservative provisioning with impairment coverage increasing
from 5.6% of gross receivables in June 2016 to 5.9% in June
2017
Fair value of total assets following the acquisition introduced
£396m of intangibles, primarily relating to the customer and
retailer relationships, the brand, trade names and intellectual
property
Evolution of gross receivables (£m)Summary balance sheet
Key highlights
20
Group balance sheet
£m Jun-16 Dec-16 Jun-17
Gross receivables 1,536.5 1,815.2 1,888.7
Bad debt provisions (85.5) (104.7) (111.0)
Other 32.7 49.5 61.2
Net receivables 1,483.7 1,760.0 1,838.9
Restricted cash 34.0 39.8 40.9
Unrestricted cash 94.7 128.8 122.0
Intangibles - 4.0 380.1
Goodwill - - 275.3
Other assets 49.1 74.1 57.7
Total assets 1,661.5 2,006.7 2,714.9
Asset-backed bonds 975.8 1,279.1 1,267.4
Wholesale funding 260.3 290.3 327.4
Senior bonds - - 435.7
PPI provision 43.9 56.4 51.4
Other provisions 5.0 12.2 6.3
Other liabilities(a) 55.5 69.9 48.2
Shareholder loans - - 624.4
Total liabilities 1,340.5 1,707.9 2,760.8
Shareholders' equity / (deficit) 321.0 298.8 (45.9)
Total liabilities and equity 1,661.5 2,006.7 2,714.9
(a) Other liabilities includes capitalised debt funding fees
59% 60% 63%
41%40% 37%
Jun-16 Dec-16 Jun-17Own-brand Co-Brand
1,888.7
1,536.51,815.2
Regulation – Credit Card Market Study (CCMS)
Persistent Debt Unsolicited Credit Line Increases (UCLIs)
• FCA Consultation Paper (4th April) included a new Persistent Debt definition and a new outlined “escalating intervention” strategy targeted at these customers. The consultation period ended on 3rd
July.
• Definition:– Payments of interest, fees & charges exceed repayment of
principal over 18 months, & the outstanding balance is continually > £200
• Outlined Strategy:
– Month 18: Stand-alone prompt communication required
– Month 27: Follow-up stand-alone communication required(including harder prompts and CRA flag note)
– Month 36: Paydown plan engagement needed with customerswith 3 possible outcomes dependent upon customer affordability and engagement, ranging from Collections activity to full card suspension
Next steps/Impacts
The industry has accepted the definition proposed by the FCA. Discussions are ongoing around how the proposed interventions would be implemented from an operational perspective.
• FCA Consultation Paper (4th April) included FCA proposals on UCLIs.
• Within the outlined strategy an “Opt in” customer is one who needs to call within the CLI notice period in order for it to be actioned, an “Opt out” customer is one where the CLI is automatically actioned unless the customer calls in (as today).
• Outlined Strategy• New customers: Provided with “Opt in” choice• Existing customers: “Opt in” opportunity made visible within
communications
Next steps/Impacts
The industry has responded to the FCA’s proposals. Once requirements are confirmed we can integrate delivery into our digital & front-end transformation roadmaps.
CCMS ‘Information’ Remedies (agreed pre-Consultation Paper)
• New mandatory remedies that the industry has agreed to implement. Implementation progress being tracked by Lending Standards Board.– Promo expiry alert (final deadline – Mar-18)
– “Later than” payment day choice (final deadline – Mar-18)
– Credit limit proximity alert (final deadline Jun-18)
• NewDay on track for Dec-17 delivery for both Own Brands and Co-brand
21