Agenda: Board of Trustees March 5, 2015, at 4 PM –

Community Room, Ladd Library

Invest in Young Minds, Engage the Digital World, Build Community

Library Board President – Joe Lock

A. Call to Order B. Consent Agenda – Action

o Minutes: February 5, 2015 February 19, 2015

C. Public Comments and Communications D. Foundation Report – Dara Schmidt E. Friends of the Library Report – Cindy Monroe F. Service Spotlight – Monica Dreasher, VISTA Volunteer G. Library Board Committee Reports

o Finance Committee – Matt Wilding, Committee Chair o No Action

o Personnel and Policy Committee – Jade Hart, Committee Chair o Action: Disruptive Customer Policy

o Advocacy Committee – Susan Corrigan, Committee Chair o No Action

H. Library Director’s Report I. Old Business J. New Business K. Adjournment

The next Board of Trustees meeting is set for Thursday, April 2, at 4 p.m. in the Conference Room at the Downtown Library. Key Dates/Details March 4: readaloudathon, all day, Downtown Library March 4: Master Gardeners Series, 6:30 p.m., Ladd Library. Series held every Wednesday in March. March 7: CoderDojo, 1-3 p.m., Technology Classroom, Downtown Library March 9 - 12: Teen Tech Week, 4-6 p.m. daily, Union, Downtown Library March 10: The State We’re In: A Picture of Mental Health in 2015, 7 p.m., Whipple Auditorium, Downtown Library. Part of

the Linn Area Reads Program. March 12: Ladd Gallery Exhibit Opening Night Reception, 5:30 p.m. March 12: Master Gardeners Creative Gardening Series, 6:30 p.m., Whipple Auditorium, Downtown Library. Series held

Thursdays in March, starting March 12. March 17: Music in the Library: Irish Jam, noon, Service Commons, Downtown Library. March 24: Moderated Book Discussion, 6:30 p.m., Barnes & Noble Booksellers. Part of the Linn Area Reads Program. March 31: “One Flew Over the Cuckoo’s Nest” Movie Screening, 6:30 p.m., Whipple Auditorium, Downtown Library. Part

of the Linn Area Reads Program.

DRAFT - Meeting Minutes Cedar Rapids Public Library Board of Trustees February 5, 2015 Board members in attendance: [President] Joe Lock, [Vice President] Harriet Kalinsky, Doug Elliott, Matthew Wilding, Randy Ramlo, Susan Corrigan, Susie McDermott Board members absent: Hilery Livengood, Jade Hart Staff in attendance: [Library Director] Dara Schmidt, Amber Mussman, Christina Riedel, Karen Johnson, Jessica Link, Carol Hoke Others in attendance: Cindy Monroe [President, Friends of the Cedar Rapids Public Library]

A. Call to Order • Mr. Lock called the meeting to order at 4 p.m.

B. Consent Agenda – Action • Minutes – January 8, 2015 • Special Event Application

Ms. Kalinsky motioned to approve the consent agenda. Ms. McDermott seconded. The motion carried with unanimous approval.

C. Public Comments and Communications • There being none, the meeting continued.

D. Foundation Report • The Executive Director position was posted and the posting will close on February 13. So

far, 14 applications have been received. E. Friends of the Library Report – Cindy Monroe

• Ms. Monroe noted that the Friends are planning several specialty sales. In addition, they are applying for a grant from the Dubuque casinos.

F. Library Board Committee Reports • Finance Committee – Matt Wilding, Committee Chair

o There are no action items. Mr. Wilding noted that the finances are on track for this fiscal year with no concerns.

• Personnel and Policy Committee – Jade Hart, Committee Chair o There are no action items. The committee will meet at the end of February.

• Advocacy Committee – Susan Corrigan, Committee Chair o Ms. Corrigan encouraged trustees to support the library at that evening’s City

Council Budget Session. G. Library Director’s Report

• The library learned this week that ISAIC will be fully funded for FY2016. Interviews are scheduled this week for a program manager.

• The FY16 Library budget includes $670,000 from the City’s general fund. The Cedar Rapids Public Library Foundation will contribute the final $250,000 of the $800,000 deal rolled over from FY14 and FY15. The budget allows for the Library to continue current services without any reductions. The Library will continue seeking long-term financial solutions beyond FY16. Mr. Ramlo asked how Foundation funds can be spent. Mr. Lock

noted that the funds can be spent as the Foundation Board appropriates while respecting that some funds are restricted by the donors.

• Ms. Schmidt is working on a FY16 operating plan to support the strategic plan. Staff was asked to think about the organization’s internal values. How do the values compare to values prior to downtown’s opening? What is now important to us? Staff comments were posted on the wall and trustees were encouraged to add their input.

• The Community Relation team has started development of the virtual branch project. Unfortunately, a $25,000 grant for the virtual branch grant was declined. The project will move forward funded by the initial $10,000 grant by United Fire.

• Ms. Schmidt recently met with the City’s Parks department to form future partnerships. There are many opportunities for future partnerships, including integrating the Cedar Rapids Public Library Summer Dare summer reading program into the Parks’ summer camps.

H. Old Business • There being none, the meeting continued.

I. New Business • Action: CDW-G Purchase Order and Payment Approval – purchase of IT equipment for

the downtown library project. Full payment of $210,954.23 (FLOOD) o The Library is utilizing state contracts for FEMA purchases to spend some of the

remaining contents funding. It has taken six months for approval from FEMA and the purchase is timely: items must be in house prior to March 31.

o Mr. Wilding asked about the Nexus tablet purchase in the quote. Ms. Schmidt noted it was to supplement the tablet lending program as well as use in community outreach.

o Mr. Ramlo asked if loss has changed in the tablet lending program. Ms. Schmidt noted that new check-out rules were implemented in October 2014. Since then, only one Nexus 7 was lost and no LeapPad Ultras.

Mr. Wilding motioned to approve the purchase order and payment to CDW-G. Mr. Elliott seconded. The motion carried with unanimous approval.

• Mr. Lock highlighted the Key Dates and Details below the agenda. Ms. Mussman noted that there is still availability for the Jazz in the Stacks program.

• Trustees were reminded of the State of City Luncheon on February 25. Those interested should notify and submit payment to Jessica Musil.

• Ms. Schmidt noted that Greyhound Café has been open for one month. Positive feedback has been received from both customers and the café. We are awaiting the final menu board and headset installation so the drive-up can be fully operational.

J. Adjournment • The meeting adjourned at 4:21 p.m.

The next Board of Trustees meeting will be held on Thursday, March 5, 2015 at 4 p.m. in the Community Room at the Ladd Library.

DRAFT - Meeting Minutes Cedar Rapids Public Library Board of Trustees February 19, 2015 Board members in attendance: [President] Joe Lock, Matthew Wilding, Hilery Livengood (via phone), Susan Corrigan, Susie McDermott (via phone) Board members absent: Doug Elliott, Jade Hart, Randy Ramlo, [Vice President] Harriet Kalinsky Staff in attendance: [Library Director] Dara Schmidt, Roy Johnston

A. Call to Order • Mr. Lock called the meeting to order at 12:30 p.m.

B. Action: CDW-G Purchase Order and Payment Approval – purchase of IT equipment for the downtown library project. Full payment of $197,333.59 (FLOOD)

• The Library is utilizing state contracts for FEMA purchases to spend some of the remaining contents funding. The quote is similar to the quote approved at the February 5, 2015 meeting. It is a follow-up of items the Library was waiting to receive.

Mr. Wilding motioned to approve the purchase order and payment to CDW-G. Ms. Corrigan seconded. The motion carried with unanimous approval.

C. Adjournment • The meeting adjourned at 12:32 p.m.

The next Board of Trustees meeting will be held on Thursday, March 5, 2015 at 4 p.m. in the Community Room at the Ladd Library.

3,850

24218

8,81655,519

Downtown 40,692Ladd 14,827

Metro 180,130CRPL 99,842

Downtown 710,992Ladd 28,850

10,369Downtown 7,278

Ladd 3,091

9,552

Meeting Room Use

Visitors

Meeting room use dropped slightly in January as compared to 2014, a first since opening the new downtown library. However, visitors were up and much of that can be attributed to the high attendance at library programs.

Circulation

Computer Use

Downloadable eBooksThe Ladd Library continues to be a highly used library, both through the collection of materials, attendance at programs, and use of computers. We see nearly 30% of our circulation, computer use, and visitors come from this location.

January 2015

Program AttendanceStory TimesOutreachThis year kicked off in a big way with the Noon Year’s Eve Party and continued with the first Midwinter Renaissance Faire. Each program brought in hundreds of people of all ages, many of whom had never visited the library before.

FACTS & FIGURES

PEOPLE

PLACES

THINGS

CR

PL116,339

197,004

99,842

180,130

CRPL Circulation Metro Circulation

2014 2015

9,581

52,999

8,816

55,519

Meeting Room Use Visitors

2014 2015

1766

235

3850

218

Programming Outreach

2014 2015

Finance Overview Library Budget ending January 31, 2015

January

Month Actuals Fiscal Year

Budget Fiscal Year

YTD Actuals Percentage

+ / - Monthly Average

**Total Main Revenues** 15,780.70 392,000.00 289,530.23 74% 41,361.46 **Total Other Revenues** 142,394.60 772,160.00 290,879.14 38% 41,554.16

**Total Revenues** 158,175.30 1,164,160.00 580,409.37 50% 48,367.45 **Total Personal Service, Internal

Accounting, & Related** 310,928.35 4,323,564.56 2,408,776.04 57% 344,110.86

**Total Materials - Books, Periodicals, Subscriptions** 9,865.08 - 102,499.34 0% 14,642.76

**Total IT** 8,410.82 271,220.00 120,922.43 45% 17,274.63 **Total Facility** 44,833.19 689,917.50 307,791.21 44% 43,970.17

**Total Community Relations & Programming** 3,439.46 58,000.00 23,448.78 40% 3,349.83

**Total Other** 36,502.69 385,665.65 174,264.67 45% 14,522.06 **Total Expenditures** 413,979.59 5,728,367.71 3,137,702.47 56% 261,475.21

**Net Revenues over/(under) Expenditures** (255,804.29) (4,564,207.71) (2,557,293.10) 57% (213,107.76)

Revenue: Total revenues received are at 50% of budget. Expenditure: The Library has spent 56% of the budget, 58.3% of the way through the fiscal year.

Local Governmental

Grants 12%

Printing & Duplication of Form

2% Admin Charges -

City Mgr Depts 0%

Other Charges for Services

9% Library Fines

11% Other Revenues 66%

Revenues YTD

Personal Service, Internal Accounting,

& Related 76%

Materials - Books,

Periodicals, Subscriptions

4%

IT 4%

Community Relations &

Programming 1% Facility

9%

Other 6%

Expenses YTD

Board Policy 3.05

Disruptive CustomerBehavior Policy

At the Cedar Rapids Public Library, we strive to create and maintain a quality library experience for every customer. That experience presumes that we respect each other and refrain from behavior that disrupts the quiet enjoyment of public spaces and services.

Our policy intends to: • Protect the right of customers to use Library property, materials, and services; • Protect the rights of employees and volunteers to conduct business without interference; • Preserve Library materials and facilities from harm; and • Ensure the safety of Library customers, employees, and volunteers.

Library employees will bring to an individual's attention any behavior which disrupts the enjoyment of library services. Employees will work with customers to change disruptive behavior. Employees are empowered to apply an escalating level of service reductions should the behavior continue. Employees are expected to contact and involve law enforcement as appropriate to stop illegal acts or curtail repeated behavior.

Example behavior that interferes with the rights of others: • Leaving children under age 10 unattended. • Any unreasonable noise. • Profane, obscene or abusive language; racial or ethnic epithets. • Any harassment or intimidation of staff or customers. • Intentional damage, destruction, or theft of library property. • Disruptive physical activity – running, skating, roller blading, ball playing, cycling. • Camping, sleeping, or the use of bed rolls. • Any misuse of food. • Abuse or improper use of furniture, equipment or materials. • Gambling, panhandling, soliciting money. • Monopolizing or obstructing space, passageways, furniture, fixtures or equipment. or blocking

access to the library or any part of the library. • Fighting, challenging someone to fight, or physical abuse or assault. • Displaying weapons of any kind. • Engaging in or soliciting a sexual act. Indecent exposure. • Improper dress including bare feet and no shirt. • Distributing or posting unauthorized literature. • Being under the influence of drugs or alcohol. • Bathing, shaving or washing clothes. • Any possession of animals, other than service animals. • Offensive body odor.

Adopted: 1/2013 Last review: 2013Amended 02/2015

Formatted: Indent: Left: 0.25"

2/26/2015

COMPARISON OF IOWA URBAN PUBLIC LIBRARIES (IUPLA)Taken from data in FY2014 reports to State Library

AMES CEDAR RAPIDSCOUNCIL BLUFFS DAVENPORT DES MOINES DUBUQUE IOWA CITY SIOUX CITY WATERLOO

WEST DES MOINES

Population - Yr 2000 or most current 58,965 126,326 62,230 99,685 203,433 57,637 67,862 82,684 68,406 56,609

Employeesin FTE 52.53 69.60 25.23 59.00 86.93 34.15 79.40 33.46 30.15 25.00

ReceiptsCity Appropriation $3,132,773 $4,286,417 $2,251,274 $3,879,310 $7,260,805 $3,219,833 $4,014,684 $2,667,995 $1,761,688 $2,476,727 Total Receipts $3,495,461 $6,202,495 $2,630,176 $5,494,512 $8,116,148 $3,412,104 $6,004,334 $2,930,619 $2,661,978 $2,629,038

ServicesCirculation 1,205,620 1,432,753 604,757 831,593 1,232,900 663,475 1,338,369 450,604 422,204 626,457Annual Building Traffic 226,690 662,871 383,439 481,592 973,456 266,557 710,595 344,375 271,603 305,307

Number of Internet computers for Public Use 20 126 91 76 120 70 64 40 78 32

Rank Population EmployeesCity

Appropriation Total Receipts Circulation Annual TrafficInternet

Computers1 Des Moines Des Moines Des Moines Des Moines Cedar Rapids Des Moines Cedar Rapids2 Cedar Rapids Iowa City Cedar Rapids Cedar Rapids Iowa City Iowa City Des Moines3 Davenport Cedar Rapids Iowa City Iowa City Des Moines Cedar Rapids Council Bluffs4 Sioux City Davenport Davenport Davenport Ames Davenport Waterloo5 Waterloo Ames Dubuque Ames Davenport Council Bluffs Davenport6 Iowa City Dubuque Ames Dubuque Dubuque Sioux City Dubuque7 Council Bluffs Sioux City Sioux City Sioux City W. Des Moines W. Des Moines Iowa City8 Ames Waterloo W. Des Moines Waterloo Council Bluffs Waterloo Sioux City9 Dubuque Council Bluffs Council Bluffs Council Bluffs Sioux City Dubuque W. Des Moines

10 W. Des Moines W. Des Moines Waterloo W. Des Moines Waterloo Ames Ames

2/26/2015

COMPARISON OF IOWA URBAN PUBLIC LIBRARIES (IUPLA)Taken from data in FY2014 reports to State Library

CEDAR COUNCIL WEST

AMES RAPIDS BLUFFS DAVENPORT DES MOINES DUBUQUE IOWA CITY SIOUX CITY WATERLOO DES MOINES

Population - Yr 2000 or most current 58,965 126,326 62,230 99,685 203,433 57,637 67,862 82,684 68,406 56,609

Employeesin FTE 52.53 69.60 25.23 59.00 86.93 34.15 79.40 33.46 30.15 25.00MLS in FTE 8.00 10.00 7.38 17.00 31.00 9.00 15.00 7.00 4.25 7.00FTE per capita (per 1,000) 0.89 0.55 0.41 0.59 0.43 0.59 1.17 0.40 0.44 0.44

All Buildings/Bookmobiles: Total Hours Open Annually 4,690 7,072 3,248 7,826 13,724 3,328 3,484 7,570 3,394 3,400 annual hours open per FTE 89 102 129 133 158 97 44 226 113 136

Main Library: Total Hours Open Annuallyend of FY 3,519 3,536 2,900 2,626 2,792 3,328 3,484 3,045 3,394 3,400per FTE 66.99 50.80 114.94 44.51 32.12 97.45 43.88 91.00 112.57 136.00

VolunteersNumber 343 175 68 157 312 95 318 118 81 140Hours 11,110 10,425 2,608 6,453 4,086 5,270 8,908 2,395 4,308 1,776Hours per Volunteer 32.4 59.6 38.4 41.1 13.1 55.5 28.0 20.3 53.2 12.7

BorrowersTotal Registered 37,467 65,090 48,738 53,640 176,585 38,327 65,499 46,111 42,672 35,729Added Last FY 3,922 19,165 3,692 5,197 11,040 3,809 7,131 5,444 3,394 5,249Net Added Last FY 3,529 -9,521 -702 3,053 1,691 2,104 2,618 2,149 -659 -5,611As a Percent of Population 64% 52% 78% 54% 87% 66% 97% 56% 62% 63%

Materials AddedVolumes Added (Print)(no longer includes serials) 23,020 38,254 11,706 14,837 34,434 18,392 21,767 13,356 24,263 13,982Volumes Withdrawn (Print) 16,493 11,242 23,766 15,204 67,744 9,464 26,201 16,130 19,336 33,115Other Items Added 6,253 18,197 4,772 7,793 17,652 5,651 8,298 1,315 7,859 4,447Total Items Added per FTE 557 811 653 384 599 704 379 438 1,065 737Total Items Added per Capita 0.50 0.45 0.26 0.23 0.26 0.42 0.44 0.18 0.47 0.33Total Items Owned 215,772 132,725 164,356 290,785 537,561 168,753 238,361 214,473 159,147 153,675Total Items Owned per Capita 3.7 1.1 2.6 2.9 2.6 2.9 3.5 2.6 2.3 2.7Total Periodical Subscriptions 328 198 223 439 771 386 234 250 151 315

ReceiptsCity Appropriation $3,132,773 $4,286,417 $2,251,274 $3,879,310 $7,260,805 $3,219,833 $4,014,684 $2,667,995 $1,761,688 $2,476,727 City Income Received from Special Levies $0 $231,216 $0 $1,264,150 $0 $0 $795,295 $0 $632,631 $0 County $118,916 $82,539 $217,488 $0 $39,464 $0 $380,518 $0 $61,296 $0

S:\Dara's Docs\Trustees\2015\9 - March\IUPLAFY14.xlsx

COMPARISON OF IOWA URBAN PUBLIC LIBRARIES (IUPLA)Taken from data in FY2014 reports to State Library

CEDAR COUNCIL WEST

AMES RAPIDS BLUFFS DAVENPORT DES MOINES DUBUQUE IOWA CITY SIOUX CITY WATERLOO DES MOINES

Federal Assistance $0 $773,843 $0 $0 $0 $0 $0 $0 $0 $0 State Revenues $69,436 $78,118 $27,760 $75,718 $100,238 $48,874 $90,067 $40,055 $35,463 $60,249 Fines/Fees $90,776 $102,622 $62,741 $54,043 $448,867 $73,484 $195,240 $61,786 $34,051 $55,698 Endowments/Gifts $71,007 $342,941 $33,063 $188,070 $109,482 $4,588 $253,993 $121,427 $62,184 $12,367 Other $12,553 $304,799 $37,850 $33,221 $157,292 $65,325 $274,537 $39,356 $74,665 $23,997 Total Receipts $3,495,461 $6,202,495 $2,630,176 $5,494,512 $8,116,148 $3,412,104 $6,004,334 $2,930,619 $2,661,978 $2,629,038 Per Capita - All Income $59.28 $49.10 $42.27 $55.12 $39.90 $59.20 $88.48 $35.44 $38.91 $46.44 Per Capita - City App. Only $53.13 $33.93 $36.18 $38.92 $35.69 $55.86 $59.16 $32.27 $25.75 $43.75

ExpendituresTotal Expenditures $3,493,704 $6,807,389 $2,101,234 $5,155,859 $8,116,148 $3,139,146 $6,007,087 $2,720,479 $2,583,073 $2,418,912 Salaries $1,990,638 $2,889,125 $1,188,772 $2,688,302 $3,989,895 $1,674,701 $3,139,523 $1,434,268 $1,436,061 $1,355,870 Benefits $624,014 $1,283,015 $365,316 $1,030,086 $1,373,180 $563,188 $929,911 $531,103 $571,621 $400,878 Personnel Costs per FTE $49,774 $59,945 $61,597 $63,024 $61,694 $65,531 $51,252 $58,738 $66,590 $70,270 Benefits as % of Personnel Costs 23.9% 30.8% 23.5% 27.7% 25.6% 25.2% 22.9% 27.0% 28.5% 22.8%Personnel Costs as % Total Expend 74.8% 61.3% 74.0% 72.1% 66.1% 71.3% 67.7% 72.2% 77.7% 72.6%

Hourly Salary of Director $55.29 $62.40 $46.90 $44.41 $68.18 $50.85 $65.28 $48.64 $47.35 $49.54

Expenditures - MaterialsPrint $235,178 $765,080 $101,532 $218,632 $373,541 $184,702 $314,080 $203,518 $130,320 $214,004 Video (all formats) $62,115 $206,478 $42,187 $60,475 $55,738 $63,727 $70,127 $8,786 $60,066 $44,804 Audio (all formats) $32,347 $88,750 $38,223 $101,498 $88,995 $35,620 $60,103 $20,004 $22,574 $24,832 Software/ Multimedia / e Reference $17,473 $108,979 $10,628 $8,203 $142,625 $15,912 $66,225 $4,248 $20,087 $12,846 Other $3,926 $45,500 $0 $10,734 $0 $2,539 $24,739 $0 $0 $1,054 Total for Materials $400,271 $1,304,799 $255,632 $512,399 $781,374 $356,683 $676,284 $296,352 $264,948 $332,461 Per Capita $6.79 $10.33 $4.11 $5.14 $3.84 $6.19 $9.97 $3.58 $3.87 $5.87 Print $ as % of all Materials 59% 59% 40% 43% 48% 52% 46% 69% 49% 64%Materials as % of Expenditures 11.46% 19.17% 12.17% 9.94% 9.63% 11.36% 11.26% 10.89% 10.26% 13.74%

ServicesCirculation 1,205,620 1,432,753 604,757 831,593 1,232,900 663,475 1,338,369 450,604 422,204 626,457Circ per Capita 20.45 11.34 9.72 8.34 6.06 11.51 19.72 5.45 6.17 11.07Circ per Item (Turnover) 5.6 10.8 3.7 2.9 2.3 3.9 5.6 2.1 2.7 4.1Circ per FTE 22,951 20,586 23,970 14,095 14,183 19,428 16,856 13,467 14,003 25,058Circ of Children's Mats 477,501 352,001 135,415 219,992 344,999 227,369 438,901 133,069 118,100 306,922j Mats as % of All Circ 40% 25% 22% 26% 28% 34% 33% 30% 28% 49%Circ of Non-Print 438,088 527,550 227,067 355,291 279,886 286,553 444,987 78,342 163,355 163,441Non-Print as % of All Circ 36.3% 36.8% 37.5% 42.7% 22.7% 43.2% 33.2% 17.4% 38.7% 26.1%

S:\Dara's Docs\Trustees\2015\9 - March\IUPLAFY14.xlsx

COMPARISON OF IOWA URBAN PUBLIC LIBRARIES (IUPLA)Taken from data in FY2014 reports to State Library

CEDAR COUNCIL WEST

AMES RAPIDS BLUFFS DAVENPORT DES MOINES DUBUQUE IOWA CITY SIOUX CITY WATERLOO DES MOINES

Circ of Downloadable 43,765 110,801 21,158 26,879 77,434 30,557 71,363 16,845 18,276 25,887Downloadable as % of All Circ 3.6% 7.7% 3.5% 3.2% 6.3% 4.6% 5.3% 3.7% 4.3% 4.1%Reciprocal Loans 232,650 329,101 69,830 117,600 251,983 93,133 127,120 64,939 67,503 169,639As % OF TOTAL CIRC 19% 23% 12% 14% 20% 14% 9% 14% 16% 27%Loans to Rural in Home County 45,030 27,380 70,812 0 9,966 0 105,400 0 20,391 0Recip & Rural as % of All Circ 23.0% 24.9% 23.3% 14.1% 21.2% 14.0% 17.4% 14.4% 20.8% 27.1%Circ to City Only 927,940 1,063,414 446,358 713,993 950,848 570,004 1,083,307 385,665 334,310 455,155

ILLReceived 2,094 574 1,595 87,907 189 333 2,622 541 2,186 490# ILLs per 1000 Circs 1.74 0.40 2.64 105.71 0.15 0.50 1.96 1.20 5.18 0.78Provided 3,226 30,977 3,031 61,716 1,499 1,235 2,006 1,116 1,364 1,585

Annual Building Traffic 226,690 662,871 383,439 481,592 973,456 266,557 710,595 344,375 271,603 305,307Building Traffic per Capita 3.84 5.25 6.16 4.83 4.79 4.62 10.47 4.16 3.97 5.39

Reference Transactions 38,222 46,020 42,427 109,025 179,137 48,214 76,415 45,500 64,934 9,817Reference per Capita 0.65 0.36 0.68 1.09 0.88 0.84 1.13 0.55 0.95 0.17

Attendance - j Programs 33,124 32,245 28,740 13,911 47,483 13,232 39,583 13,264 14,172 35,771

TechnologyLicensed Databases

Funded locally or by other cooperative agreeme 12 26 18 27 20 19 28 16 11 19State funded 17 17 17 17 17 17 18 17 16 17

Total Licensed Databases 29 43 35 44 37 36 46 33 27 36

Number of Internet computers for Public Use 20 126 91 76 120 70 64 40 78 32Population divided by # computers 2,948 1,003 684 1,312 1,695 823 1,060 2,067 877 1,769

Number of uses of public Internet in one year 39,519 109,964 61,068 85,605 153,799 34,396 96,155 73,628 105,304 45,388

Note: Total items owned for Davenport & DM include Gov. Docs. of 50,000 or moreNote: Davenport includes Gov Docs in "materials added"Note: Des Moines, Davenport, Sioux City hours open is for main branch; FTE figures are for all branches (Ames hours open include Bookmobile)Note: Iowa City Receipts: Other includes franchise fee and rental income

Director’s Report March 5, 2015

Our Service Infrastructure and Related Accomplishments Collections Management. February was a very quick month with a full agenda of activities! One of our major objectives was to prepare for the new Bibliotheca DVD dispensing machines, which should be installed the second week of March. To begin the process, we have sited the four units in the current DVD shelving area upstairs. This means that some shifting of materials must be completed prior to the machines arrival.

Much internal work needs to be done as well before we are ready for the staff and public to understand how the machines will work. There will be some prep needed for the items themselves. The distribution schemes for each unit must be calculated. Signage development must happen next. Training is being planned for everyone involved in using or helping with the machines. Our goal, as always, is to ensure that customer satisfaction is as high as possible. Customer Service. We have had positive feedback about our Instant Recess activities from parents, children, teachers and staff. The word is slowly getting out about our Instant Recess sessions held each weekday at 3:50 p.m. in our downtown lobby. We are pleasantly surprising our patrons with our playful ideas to encourage our community to improve their health while engaging with our staff.

The media and more importantly our community members have been enjoying the experience zones planned by our staff members. We are very proud of our creative staff!

A task force has been created with representatives from all of the Metro Network libraries that will begin reviewing and revising our procedures to better meet the needs of our community members. We hope that by keeping our procedures consistent amongst the libraries our patrons will receive even better service. Iowa Substance Abuse Information Center (ISAIC). Interviews were conducted for a new program manager. A new manager is expected to start in early March, pending city required testing. Building Update. Bi-annual walkthroughs were completed in both the downtown and Ladd libraries. City Maintenance has already completed work in the Ladd Library and has started on repair work in the downtown library. In addition, City Maintenance is assisting the Collections team to shift shelving to make room for the new disc dispensers. They are also collaborating with IT to add data ports and electrical outlets for the dispensers. In March, we’ll start to develop a plan for Spring and Summer maintenance, such as weeding, for the green roof. Invest in Young Minds Youth Service. February saw lots of programming including a very successful Valentine’s Party.

• In conjunction with the exhibit of Zerzanek illustrations at the Art Museum, a family reading program began using ten of the books represented in the exhibit. It will run through May as does the exhibit.

• Equipment for the Young Adult maker space and hands-on equipment began arriving and plans are being made to pilot use in the library as well as developing kits that can be checked out to schools and the public or used in the Library.

• Plans for the Cedar Rapids Library Summer Dare (the summer reading program) are progressing and should be in place by the end of February.

Family Connections Library (FCL). In February, Family Connections offered the following activities at the downtown library:

• Six Play & Learn sessions; an additional 3 sessions were offered at Ladd Library. • Four Family Connections Spotlight sessions – a weekly 2.5 hour opportunity for families and individuals to connect

with a Family Connections partner and receive information, program resources or services. Young Parents Network,

Linn County Public Health, Child Care Resource & Referral, and the CR Community Schools Early Learning program were featured.

• One Family Fun Wellness class – The most popular wellness classes are Zumba and/or dance party themed. • Three child care training opportunities – training topics included care environments, staff change, and challenging

behaviors at transition times. • Mind of a Child: Mental Health Summit – a half-day mental health conference focusing on children and their

caregivers. The conference was attended by 65 people and all the evaluation comments were positive about what they learned, the breakout offerings and the library space.

Engage the Digital World The Whipple Auditorium HDMI input was upgraded to also include integrated audio for movies and presentations. Previously, users had to connect sound with a separate cord or separate speaker system instead of an all-in-one cord. IT also worked with reference librarian Trevor Hanel to review and inventory lending tablets. Staff researched and proposed new technology items for the two recent procurements from CDW-G. Build Community Community Relations. The annual Jazz in the Stacks program filled quickly this year, with over 200 people registering to attend. The concert featured the music of Brass Transit Authority, and was a much louder program than years past. Our audience loved it and we got several positive responses following the event. This regular jazz program is highly anticipated each year. We also finished out the Romantic Comedies film series, which was our most highly attended series to date. We will have another series in May. We had a steady but somewhat quieter month in our meeting rooms, seeing nearly 8,000 people for programs. We’ve learned that January and February are our slow months for special events. However, we still hosted groups such as KCRG/Gazette, Cedar Rapids Suzuki Academy, Westside Music and Dance Academy, Creative Artists, Metro High School, and many more. We are currently working on plans for summer and fall programming. Great Stories I had a patron stop into Ladd about a week ago. He was standing by the staff station so I asked if I could help him. He said someone was getting holds for him. He went on to say that he is so thankful for the process of holds--help with placing the holds, notifications and easy pickups. He indicated that he has a disabled daughter who doesn't come to the library, but is still able to access the items she wants. He said it makes it so easy for him and his daughter to use the library. It made me think about how we don't always have patrons that we see in the library but the benefits and services are just as important. – Tina McCullough I approached an elderly gentleman in fiction inquiring if I could help him find a particular author or title. He declined, but told me that after 41 years of nonstop work he just recently retired. He had never envisioned he would live past his working years and has made no plans for hobbies or other activities. So, he thought coming to the library was a great start to his new life and told me that he felt “like a kid in a candy store.” – Susanne Boehm The other day I was pushing a cart of books towards the children's section, when the Instant Recess announcement came on. Just then, a child walked past me towards the lobby, saying "It's time for instant recess!" It was clear that this little boy was excited for Instant Recess, as were the many other kids who joined in that day. I think so far the reaction from kids towards Instant Recess is doing well already, since that's the kind of response I've been hearing! – Abby Anthony

Cedar Rapids Public Library

Strategic Directions & Objectives July 1, 2014 to June 30, 2015

Invest in Young Minds External Objectives # Objective Due Date Champion Status Library Dept. 1 Summer Meals at Ladd – Summer 2015 4QFY15 Carol Active CR, CS, V, YS 2 Young Parents Network DIY Parent Education 4QFY15 Carol Done CR, Fdn, V, YS 3 Summer Reading FY2015 3QFY15 Carol Active CR, Fdn, V, YS 4 Play and Learn 1QFY15 Carol Done Fdn, YS 5 Family Connections Library – Service Events 4QFY15 Carol Done Fdn, YS 6 Teen Service Study 4QFY15 Carol Active CR, Fdn, YS Internal Objectives # Objective Due Date Champion Status Library Dept. 1 Innovative Labor Source 1QFY15 Carol Done CS, V,YS 2 New and Strong Partnerships 4QFY15 Carol Active V, YS 3 Integrate Every Child Ready to Read (ECRR) 4QFY15 Carol Pending YS

Engage the Digital World External Objectives # Objective Due Date Champion Status Library Dept. 1 Virtual Branch 4QFY15 Amber Active CR, CM, Fdn, IT 2 Tablets4Tots & Tablets2Go 1QFY15 Karen Done CR, CM, CS, Fdn, IT, V 3 MyLibrary Studio 4QFY15 Dara Active CR, CS, Fdn, IT, YS Internal Objectives # Objective Due Date Champion Status Library Dept. 1 Meeting Room Signs 1QFY15 Roy Done CR, IT 2 DigiKids 1QFY15 Roy Done IT 3 Tech Mentor Program 1QFY15 Karen Done CM, CS, V

Build Community External Objectives # Objective Due Date Champion Status Library Dept. 1 Co-Branding TBD Amber Active CR 2 Downtown Events Library Integration TBD Amber Active CR, V 3 Draw Community to the Library TBD Amber Active V 4 Ladd to Neighborhood Library TBD Karen/Dara Active AD, Fdn

Legend: Status – Active, Pending, Done Library Dept. – AD: Administration; CM: Collections Management; CR: Community Relations; CS: Customer Service; Fdn: Foundation; SA: ISAIC; IT: IT; V: Volunteers; YS: Youth Services

Due Date Legend: • 1QFY15 ends September 2014 • 2QFY15 ends December 2014 • 3QFY15 ends March 2015 • 4QFY15 ends June 2015

1 of 1 Created: 4/18/2014; Revised: 4/29, 4/30, 5/20, 6/5, 7/31/2014; 1/6, 1/29, 2/26/2015