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Investor Overview
NYSE: CSLT
June 2017
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Safe HarborStatement
This presentation contains forward-looking statements regarding ourtrends, our strategies and the anticipated performance of our business,including our guidance for the full year of 2017. These statements, otherthan references to our prior guidance, are made as of today, and reflectmanagement’s current views and expectations, and are subject to variousrisks, uncertainties and assumptions. If this presentation is viewed aftertoday, the information in the presentation may no longer be current oraccurate. We disclaim any obligation to update or revise any forward-looking statements.
Please refer to the Company’s first quarter 2017 financial results pressrelease dated April 26, 2017, and the risk factors included in thecompany’s filings with the Securities and Exchange Commission fordiscussion of important factors that may cause actual events or results todiffer materially from those contained in our forward-looking statements.
The guidance provided in this presentation was made on April 26, 2017and speaks only as of that date. The Company does not update itsguidance intra-quarter through investor presentations such as this. If thecompany updates its guidance beyond what was provided on April 26, itwill do so only in a public forum. In addition, please note the close date ofthe Jiff acquisition was April 3rd. Accordingly, the deferred revenue fairvalue adjustment discussed in this presentation is a preliminary estimateand is subject to change upon the completion of purchase priceaccounting.
This presentation also includes certain non-GAAP metrics, such as non-GAAP gross margin, pro forma revenue, operating expenses, andoperating loss, that we believe aid in the understanding of our financialresults and future expectations. A reconciliation to comparable GAAPmetrics, on a historical basis, can be found in the appendix section of thispresentation. These non-GAAP financial measures should be consideredin addition to, not as a substitute for or in isolation from, measuresprepared in accordance with GAAP.
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Castlight is a health benefits platform that engages employees to make better health decisions and enables benefit leaders to
communicate and measure their programs
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Investment Highlights
LARGE MARKET OPPORTUNITY WITH
“CONSUMERISM” TAILWINDS
MOST COMPREHENSIVE HEALTH BENEFITS
PLATFORM
HIGH GROWTH SAAS BUSINESS MODEL
BLUE CHIP CUSTOMER BASE – 70+ F500
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Health Benefits Today: low engagement & poor health decisions
73% of employees don’t fully understand their health benefits
Program utilization is typically lower than 10%
Employees pay up to 10X more for the same service
Up to 20% of surgeries are unnecessary
5-6% increase in health spending each year for employers
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Why aren’t employees engaged?
Explosion of vendors
Soaring consumer expectations
Convoluted healthcare system
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All-in-one wellbeing
Deep partner integrations
Motivating user experience
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Comprehensive decision support
Data-driven personalization
Multi-channel outreach
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Health
Benefits
Platform
For employees
Improve every aspect of their health experience: from staying healthy,
to accessing care, to managing a condition
For employers
More efficient than ever before to engage with employees, purchase
and deploy a wide range of benefit technologies, and measure impact
The Solution: One End-to-End Platform
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The Castlight Health Benefits Platform
Integrate Engage Evaluate
Personalized content and timely outreach
and to GUIDEemployees to better
decisions
Simple, integrated way to help UNDERSTAND &
ACCESS benefits
Real-time INSIGHT into engagement with
benefits and programs
One end-to-end platform
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Integrate
Across medical, pharmacy, dental, behavioral
health and third party programs
Picking a doctor
Deciding where to get urgent care
Getting the most out a benefits plan
Learning how to manage a chronic condition
Example Decision AreasCost
Personalized cost
estimates for the
employee based on their
specific plan design,
network, and amount
spent to date
Education Content
Consumer-oriented content, written by
expert clinicians, that supports
procedures, conditions, vaccines, labs,
imaging, and more
Quality
17 nationally endorsed
sources of clinical
quality for hospitals and
physicians, including
condition and procedure
specific information
Tracking finances (e.g. HSA spend, claims)
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Engage
Personalized employee experience based on their health journey
Predict Health
Risk
Claims, demographics, and
employee activity data drive
identification of employee
health status and potential
future health conditions
Recommend Best
Options
Individualized presentation
of services and programs
drives the employee to the
right care and program at
the right time
Multi-Channel
Outreach
Proactive connection with
employees where they are,
via the channels most
applicable to them
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Evaluate
Back Pain Diabetes Adult Preventative
Care
Start PTor chiropractic care Take a glucose test
Complete a preventive service
Individuals with lower back pain
(who aren’t using PT or chiropractic care)
Individuals with or at risk for diabetes
(who have not hada glucose test)
Adults who have not had a preventive
service within one year
About the
Campaign
Campaign
Recommendation
Impact on
Preventive
Services
2.7xincrease
1.8xincrease
1.7xincrease
Note: Early results from claims-based analysis aggregated from customers that have been deployed on Castlight Action for over 6 months
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The Jiff Wellbeing Platform
Central hub for wellbeing that drives employee
engagement
App store approach integrates with over 50+
solutions that sync seamlessly
Mobile-first technology with a world-class user
experience
Rewards Layer: Personalized incentives drive
desired micro-behaviors
Model: PEPM-based subscription and service
fees, contract terms typically three-years paid
monthly, quarterly or annually
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Jiff’s Ecosystem & Deep Partner Integrations
Incentivize specific
targeted behavior deep
within third party
solutions
Collect ‘digital exhaust’
on users for
personalization and
reporting
ScalableIntegration Framework
Bi-directional flow of data
Purchase a wide range
of solutions directly thru
Jiff
ResellerContracts
Activity Tracking
Food Tracking
Sleep Tracking
Fitness Tracking
Biometrics
HRA
Health Coaching
Nutritional Coaching
Resilience
Smoking Cessation
Fertility / Pregnancy
Parenting
Cardiovascular
Health
Financial Health
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Castlight-Jiff Joint Value Proposition
Simplify navigation for all benefit resources, globally
Improve Health Access Care Manage a Condition
Interact with employees throughout the year
Target most expensive conditions and employees
Increase employee happiness while decreasing risk
Improve efficiency of the health care system and quality of care
Lower costs for most expensive population
Real time intercept when your employee is about to become a patient
Financial Update
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Financial Highlights
STRONG GROWTHHEALTHY MARGIN
PROFILE
SCALING BUSINESS
$107M IN LTM REVENUE
74% 1Q 2017 GROSS MARGINS
REDUCTION IN Y/Y OPERATING LOSSES
$82$107
1Q'16 1Q'17
30% Growth
63%
74%
1Q '16 1Q'17
-$13.0
-$5.5
1Q'16 1Q'17
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Cash Balance
Cash as of 03/31/17Q1 2017 Cash
Flow from Operations
$103.2 M $(10.9) M*
Castlight expects to reach cash flow breakeven by the end
of 2018 with at least $60 million of cash
* Includes $4.0 million in Jiff-related transaction costs
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FY 2017 Guidance*
2017 Guidance & Key Initiatives
FY 2017 outlook includes Jiff starting in 2Q
* Guidance as of 04/26/17. Non-GAAP operating expenses exclude
in the impact of stock-based compensation, litigation settlements,
workforce reduction expenses, capitalization and amortization of
internal-use software, and acquisition related costs.
2017 Key Initiatives
Drive faster platform
adoption by new
customers
Drive customer stickiness
Integrate Castlight &
Jiff to unlock the
strategic value of
combined company
GAAP Revenue $132mm to $136mm
Non-GAAP Operating
Income (Loss)
$(35)mm to $(31)mm
Non-GAAP EPS $(0.28) to $(0.24)
Basic & Diluted Avg.
Wgt. Shares O/S
125mm to 127mm
Investor Overview
NYSE: CSLT
June 2017
Appendix
June 2017
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Castlight’s Business Model & Go-To-Market
Business Model
• Platform sold on a price per employee per month (PEPM) basis
• Typically three-year contracts
• Long-term gross margin target range of 70%-75%
Target Customers
• Targets US self-insured employers
• Platform purchased by health benefits manager/HR
• 240 customers, including 70+ Fortune 500
Go-To-Market
• Direct sales team/channel partner approach
• Strategic relationships with Anthem and SAP
• Expanding relationships with health benefits consultants
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Gross Profit: Reconciliation of GAAP to Non-GAAP
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Operating Expense: Reconciliation of GAAP to Non-GAAP
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Reconciliation of GAAP to non-GAAP Revenue
Annual Guidance
2017
GAAP revenue guidance $132-136
Add back:
Deferred revenue fair value adjustment (1) 1.9
Jiff revenue Q1’17 (2) 3.7
Non-GAAP pro forma revenue guidance (3) $138-142
(1) The close date of the Jiff acquisition occurred on April 3, 2017, subsequent to our fiscal quarter end. Accordingly, the deferred revenue fair value
adjustment is a preliminary estimate and is subject to change upon the completion of purchase accounting. The impact on revenue related to purchase
accounting as a result of these transactions limits the comparability of revenue between periods. While the deferred revenue written down in connection
with Castlight’s acquisition of Jiff will never be recognized as revenue under GAAP, we do not expect the acquisition to have an impact on future renewal
rates of the contracts included within the deferred revenue write-down, nor do we expect revenue generated from new service and subscription contracts
to be similarly impacted by purchase accounting adjustments. If this adjustment was not made, Castlight’s future revenue growth rates could appear
overstated.
(2) Non-GAAP pro forma revenue guidance combines the results of Jiff and Castlight as if Jiff was acquired at the beginning of our fiscal year 2017 and,
therefore, includes Jiff’s first quarter 2017 revenue as conformed to Castlight accounting policy.
(3) We believe presenting non-GAAP pro forma revenue guidance to include the impact of Jiff’s first quarter revenue as if the transaction had been
completed at the beginning of our fiscal year 2017, and excluding the impact of deferred revenue write-down, will aid in the comparability between periods
and in assessing our overall operating performance. We have performed an initial review of Jiff’s accounting policies, upon comprehensive review, we
may identify other differences among the accounting policies of Castlight and Jiff that, when conformed, could have an impact on future revenue. Non-
GAAP pro forma revenue has limitations as an analytical tool, and you should not consider it in isolation or as a substitute for GAAP revenue. Other
companies in our industry may calculate this measure differently, which may limit its usefulness as a comparative measure.
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Explanation of Non-GAAP Financial Measures
Deferred revenue fair value adjustment: In connection with the acquisition of Jiff, the deferred revenue balances from Jiff
products were required to be written down due to purchase accounting in accordance with GAAP. While the deferred revenue
written down in connection with the acquisitions will never be recognized as revenues under GAAP, we do not expect the
acquisition of Jiff to have an impact on future renewal rates of the contracts included within the deferred revenue write-down, nor
do we expect revenues generated from new service and subscription contracts to be similarly impacted by purchase accounting
adjustments.
Jiff revenue Q1’17: An adjustment to Jiff’s revenue to adhere to Castlight’s accounting policies, in connection with the acquisition
of Jiff.
Stock-based compensation: A non-cash expense arising from the grant of stock-based awards to employees.
Litigation settlement: Represents settlements of lawsuits related to Castlight’s initial public offering and the acquisition of Jiff in
the first quarter of 2016 and 2017, respectively.
Reduction in workforce: Expenses associated with the program Castlight undertook in the second quarter of 2016 to reduce the
Company's workforce by fourteen percent.
Capitalization and amortization of internal-use software: Development costs incurred during the application development stage of
our cloud-based service that we capitalize. Capitalized software development costs are included as part of property, plant and
equipment and are amortized on a straight-line basis over the technology's estimated useful life.
Acquisition related costs: Transaction and integration costs associated with the Jiff acquisition. These costs include all
incremental expenses incurred to effect a business combination. Acquisition costs include advisory, legal, accounting, valuation,
and other professional or consulting fees. Integration costs include expenses directly related to integration of business and facility
operations, information technology systems and infrastructure and other employee related costs.