investor presentation · 2020. 7. 29. · this presentation contains “forward-looking...
TRANSCRIPT
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INVESTOR
PRESENTATIONThird Quarter 2020
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USE OF FORWARD LOOKING STATEMENTS NON-GAAP FINANCIAL INFORMATION
This presentation contains “forward-looking statements” within the meaning of, and subject to the safe harbor created
by, Section 21E of the Securities Exchange Act of 1934, as amended, with respect to the business, strategy and plans
of the Company and its expectations relating to future financial condition and performance. Readers are cautioned not
to place undue reliance on these forward-looking statements and any such forward-looking statements are qualified in
their entirety by reference to the following cautionary statements. All forward-looking statements speak only as of the
date of this presentation and are based on current expectations and involve a number of assumptions, risks and
uncertainties that could cause the actual results to differ materially from such forward-looking statements. Words such
as “believes”, “anticipates”, ”estimates”, “expects”, “intends”, “aims”, “potential”, “will”, “would”, “could”, “may”,
“considered”, “likely”, and variations of these words and similar future or conditional expressions are intended to
identify forward-looking statements but are not the exclusive means of identifying such statements. Such forward-
looking statements are only predictions and involve known and unknown risks and uncertainties. The Company does
not undertake to and specifically disclaims any obligation to publicly release the results of any revisions to these
forward-looking statements that may be made to reflect future events or circumstances after the date of such
statement or to reflect the occurrence of anticipated or unanticipated events. These factors include such risks and
uncertainties detailed in the Company’s periodic public filings with the SEC, including but not limited to, those
discussed under the “Risk Factors” section in the Company’s Form 10-K for the fiscal year ended December 31, 2019
and Form 10-Q for the quarter ended June 30, 2020, and other filings with the SEC and in other investor
communications from the Company from time to time.
This document contains non-GAAP financial measures, including non-
GAAP adjusted income from operations, non-GAAP adjusted operating
margin, non-GAAP effective tax rate, non-GAAP adjusted diluted EPS
and net organic sales growth rate. The Company believes that these
non-GAAP measures, when presented in conjunction with comparable
GAAP measures, provide useful information about its operating results
and enhance the overall ability to assess the Company’s financial
performance. Internally, the company uses this non-GAAP information
as an indicator of business performance, and evaluates management’s
effectiveness with specific reference to these indicators. These
measures should be considered in addition to, not a substitute for, or
superior to, measures of financial performance prepared in accordance
with GAAP. A reconciliation of GAAP to non-GAAP financial measures
can be found in our periodic filings with the Securities and Exchange
Commission and in the investors section of our website, www.rrd.com.
SAFE HARBOR & NON-GAAP
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COMPANY REPRESENTATIVES
Dan KnottsPresident & CEO
RRD
Terry PetersonEVP, CFO
RRD
Johan NystedtSVP, Finance
RRD
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LEADING PROVIDER
OF MARKETING &
BUSINESS
COMMUNICATIONS
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RRD AT A GLANCE
Business Services80%
Marketing Solutions20%
$6.3 billion2019 Net Sales
50,000+Clients across virtually all market segments›
As of December 31, 2019
36,400Employees worldwide›
261Locations›
29Countries›
Providing integrated end-to-end customer communications services
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RRD – A MARKETING AND BUSINESS COMMUNICATIONS COMPANY
RRD MARKETING
SOLUTIONS
Empowering brands
to optimize customer
engagement with
maximum return
Insight
Interaction
Inspiration
Business
connections
Product
connections
Business
processes
CLIENT
COMPANY
CLIENT
CUSTOMERS
RRD BUSINESS
SERVICES
Enabling companies
to service and strengthen
customer relationships
with maximum efficiency
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RRD MARKETING SOLUTIONS
Data Science
Advanced AnalyticsDirect Marketing
Creative Services
Content Management
In-Store
Marketing
Digital Print and Fulfillment
Insight
Inspiration
Interaction
Empowering brands
to optimize customer
engagement with
maximum return
Audience Modeling
Loyalty Programs
Innovative offerings to help our clients optimize engagement with their customers
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RRD BUSINESS SERVICES
Commercial PrintBusiness
Forms
Packaging Labels
Supply Chain
ManagementLogistics
Customer
Communications
Business Process
OutsourcingBusiness
Processes
Business
Connections
Product
Connections
Enabling companies
to service customers
and strengthen
relationships with
maximum efficiency
Comprehensive capabilities to help our clients service, inform and transact with their customers
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EXTENSIVE AND DIVERSE CLIENT BASE
“Our thanks to RRD for not only making the programs run as intended, but for helping {us} come up with solutions to potential production challenges based on our unique requirements.”
- Top Ten Banking Institution
“Our communications are the confirmation of our promises to our customers and we have to get them right. We have been very good at managing our communications with our customers, but we are expanding our partnership with RR Donnelley to make us even better.”
- Top Financial Services Firm
“We want to work with the leader in the industry to stay on the forefront of this rapidly changing and complex environment.Communications are critical to our success and
RRD can help us with amore holistic approach to how we manage the full
spectrum of our communications efforts.”
- Top Healthcare Firm
“I have been in the Contract Management/Strategic Sourcing arena for manyyears. You are definitely in the top 1% of vendors with whom I’ve engaged. You are responsive, professional, thorough, and a delight to work with.”
- Top Retail Firm
50,000+Global
Clients
94%Fortune 100
86%Fortune 500
74%Fortune 1000
With our differentiated multichannel offerings and comprehensive portfolio of capabilities,
RRD serves clients from Main Street to the Fortune100
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10
15%
85%
LIMITED CLIENT CONCENTRATION ACROSS BROAD RANGE OF INDUSTRIES
Estimated Revenue by Industry (2019) Revenue Concentration – Top 10 Clients (2019)
Financial
Retail
Services
Manufacturing –
Consumer Goods
Healthcare
Manufacturing –
Other
Publishing
Other
Top 10
Other
Note: Based on data covering $5.7bn out of $6.3bn in total 2019 sales.
Consumer
Technology
Company15%
14%
13%
11%
11%
8%
4%
24%
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RRD STRATEGIC PRIORITIES REMAIN THE SAME
Drive Revenue
Strengthen Core
Improve
Financial Flexibility
• Realigned capacity to reflect changes in client volumes
• Executed aggressive actions to reduce cost structure, including $47.7
million reduction in adjusted SG&A expense in the quarter
• Captured new sales opportunities as a result of the pandemic
• Introduced new products and services to meet the evolving needs of clients
• Completed three debt exchanges, repaid the 2020 Senior Notes and
repurchased additional debt due in 2021 during the quarter
• Aggregated maturities for Senior Notes and Debentures due in 2020 to 2024
now total $394 million, down $628 million from the beginning of the year
• Sold Logistics Courier business and three U.S. facilities year to date
Strengthen Core• Realigned capacity to reflect changes in client volumes
• Executed aggressive actions to reduce cost structure, including $47.7
million reduction in adjusted SG&A expense in the quarter
Drive Revenue• Captured new sales opportunities as a result of the pandemic
• Introduced new products and services to meet the evolving needs of clients
Firmly on our strategic path to advance RRD as a leading provider of marketing and business communications
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WINNING THROUGH
INTEGRATED
SOLUTIONS
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BUILDING FOR THE FUTURE BY INTEGRATING PRINT AND DIGITAL
Comprehensive portfolio of print and
marketing products and services
Leading provider of integrated solutions
to broad and diverse set of clients
Potential to further drive client spend
across entire RRD portfolio by
enhancing digital and data capabilities
Opportunities to extend scale in existing
capabilities and “in source” additional
work
OBSERVATIONS
RRD
ADDRESSABLE
PRINT MARKET
$112B(1)
DIGITAL
EXECUTION
DATA
ANALYTICS
Integrated print &
digital solutions
(1) Per 2017 Bain analysis.
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RRD VALUE PROPOSITION
Data Analytics
Postage & Mailing
Logistics/Freight
Warehousing & Fulfillment
Campaign Management
Multichannel Output
Design Consultation
Print Production
Specification Management
Vendor Management
Premedia Services
Translation
Creative Design
Photography
List Management
Brand Management
Sales
Ops
Stores
HR Mktg
Data Analytics
Postage & Mailing
Logistics/Freight
Warehousing & Fulfillment
Campaign Management
Multichannel Output
Design Consultation
Print Production
Specification Management
Vendor Management
Premedia Services
Translation
Creative Design
Photography
List Management
Brand Management
Comprehensive solutions to reduce complexity, drive efficiency, and enhance effectiveness
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EXPANDING SCOPE OF CLIENT ENGAGEMENTS
Value to clients
Nu
mb
er
of p
rovid
ers
Few
Many
Low High
• Fragmented print procurement
• Focus on print costs
• In-house print/document management
• Simple transactional relationships
Bid & buy processes
Total cost of ownership focus
• Integrated communications offering with workflow
tools and content management capabilities
• Desire to drive multichannel communications
effectiveness
• Centrally managed, consolidated print procurement
• Focus on document management costs, ROI-based decisions
• Outsourcing non-core processes
• Complex contractual relationships
Bundled offerings
Desire for more integrated solutions
RRD has the differentiated ability to support the expanding needs of our clients
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$1,383$1,572
$2,266
$4,919
1 Year 2 Years 3 Years 4+ Years
Average Revenue Per Clients ($ in Thousands) – Top 1,000 Clients, Ex. Logistics (2019)
2.31 5.08 Memo: Revenue-
Weighted Avg. # of
Products
LEVERAGING PORTFOLIO TO CAPTURE GREATER SHARE OF CLIENT SPEND
Client Tenure -Top 1,000 by 2019 Sales (ex. Logistics)
Memo: # of Clients
17 41 113 829
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$6
$28
$72
$194
1 Year 2 Years 3 Years 4+ Years
Average Revenue Per Clients ($ in Thousands) – All Clients, Ex. Logistics (2019)
1.42 4.83Memo: Revenue-
Weighted Avg. # of
Products
Opportunity to expand relationship with new clients
(17,621 clients, or 44% of all clients (ex. logistics)
MEANINGFUL OPPORTUNITY TO FURTHER EXPAND CLIENT RELATIONSHIPS
Memo: # of Clients
9,252 3,616 4,753 22,566
Client Tenure - All (ex. Logistics)
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INDUSTRY
DYNAMICS
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RRD COMPETITIVE LANDSCAPE
Products
Marketing Solutions Business Services
Services
Agencies
Local Printers
Direct
Marketing
In-store
Marketing &
Displays
Labels
Forms
Customer
Statements
Packaging
Local Printers
Regional Dealers
Logistics
Sourcing
BPO
Supply Chain China ODM’s
Data Analytics
and Insights
Creative
Services
Content
Management
Email Services Pierre
Digital Marketing
Agencies
Internal Creative
Groups
Various Ad
Agencies
MYS
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COVID-19
UPDATE
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• Protecting the health and safety of our employees, clients, partners and
suppliers
COVID-19 OPERATING PRIORITIES
RRD's COVID-19 Operating Plan | Key Focus Areas
Protecting
the Health and
Safety of
Our Employees
Maintaining
Operational
Continuity
Managing
Business
Performance
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PROTECTING EMPLOYEE HEALTH AND SAFETY
Actions to
Protect
Employee
Safety
Flexible Working
Policies
International and
Domestic Travel
Restrictions
Physical
Distancing
Cross-Functional
COVID-19 Task Force
Personal Protective
Equipment
Hygiene Best
Practices
Case
Management
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29Countries
250+Facilities
35,000+Employees
50,000+Clients
• Realigning capacity and tightly
managing costs to reflect
changes in client volumes
• Leveraging extensive
capabilities to capture new client
opportunities in challenging
business environment
• Aligning with supply chain
partners to prevent operational
and delivery disruptions
MAINTAINING OPERATIONAL CONTINUITY
Leveraging our global footprint to honor our more than 150-year legacy of meeting client commitments
KEY AREAS
OF FOCUS
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• Taking proactive actions to maintain financial flexibility during uncertain times
MANAGING BUSINESS PERFORMANCE
Closing production
facilities
Shifting production
among facilities to
lower costs
Suspending 2020
merit increases at
all levels of Company
Executing employee
furlough program
Delaying capital
projects and reducing
discretionary spend
Increasing borrowings
under credit facility
Suspending
quarterly dividend
Accelerating cost
reduction initiatives
Key Business
Actions
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FINANCIAL
OVERVIEW
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FINANCIAL TRENDS
Non-GAAP Adjusted EPS1
-$0.06 -$0.03
$0.31
$0.44
$0.33
-$0.09
Q1 Q2 Q3 Q4 Q1 Q2
$36.4$39.2
$77.0
$93.8
$55.1
$25.1
Q1 Q2 Q3 Q4 Q1 Q2
Non-GAAP Adjusted Income from
Operations1 ($ In millions)
$267.7
$243.8 $246.4
2017 2018 2019
$1.20
$0.70 $0.66
2017 2018 2019
Annual
Quarterly
(1) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com.
Organic Sales Growth Rates1
-1.3%
0.0%
1.1%
-2.3%
2016 2017 2018 2019
2019 2020 2019 2020
-3.3% -2.5%-0.4%
-3.0%-1.3%
-17.1%
Q1 Q2 Q3 Q4 Q1 Q2
2019 2020
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YEAR TO DATE JUNE 2020 OPERATING PERFORMANCE
($ In millions) Q2 2020 YTD Q2 2019 YTD
Better/(Worse)Organic Sales
Change(1)
$ %
Net Sales $2,571.7 $3,030.6 ($458.9) (15.1%) (9.1%)
Business Services $2,033.9 $2,467.5 ($433.6) (17.6%) (10.3%)
Marketing Solutions $537.8 $563.1 ($25.3) (4.5%) (4.5%)
Adjusted Income from Operations(1)$80.2 $75.6 $4.6 6.1%
Business Services $77.0 $97.2 ($20.2) (20.8%)
Marketing Solutions $25.8 $15.2 $10.6 69.7%
Corporate ($22.6) ($36.8) $14.2 (38.6%)
Adjusted Operating Margins(1)3.1% 2.5% 60 bps
Business Services 3.8% 3.9% (10 bps)
Marketing Solutions 4.8% 2.7% 210 bps
(1) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com.
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YEAR TO DATE JUNE 2020 NET SALES PERFORMANCE (AS REPORTED)($ In millions)
Marketing SolutionsBusiness Services(1) Consolidated(1)
YTD 2020 YOY Change
CommercialPrint(2)
$638.9 (23.6%)
Logistics(2)
$350.4 (14.5%)
Packaging $265.5 (12.1%)
Labels(2)
$235.3 (2.0%)
Statements(2)
$228.8 (19.2%)
Supply Chain Management $134.6 (11.8%)
Forms(2)
$101.0 (16.9%)
Business Process Outsourcing(2)
$79.4 (35.1%)
Total - Reported(1)
$2,033.9 (17.6%)
Total - Organic(3)
(10.3%)
YTD 2020 YOY Change
Direct Marketing $290.8 1.9%
Digital Print & Fulfillment $198.2 (11.8%)
Digital & Creative Solutions $48.8 (7.8%)
Total - Reported $537.8 (4.5%)
Total - Organic(3)
(4.5%)
YTD 2020 YOY Change
US(2)
$1,989.5 (10.3%)
Asia $352.6 (17.3%)
Europe(2)
$112.4 (53.3%)
Other $117.2 (19.0%)
Total - Reported(1)
$2,571.7 (15.1%)
Total - Organic(3)
(9.1%)
By Products and ServicesBy Products and Services By Geography
(1) Individual products, services and geographical categories YOY change are as reported and do not reflect the impact of business dispositions and FX.
(2) Products and service categories negatively impacted for business dispositions and/or significant closures (Commercial Print, Logistics, Statements, Labels, Forms and BPO).
(3) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com..
31%
17% 13%
12%
11%
7% 5%
4% Commercial Print
Logistics
Packaging
Labels
Statements
Supply Chain Mgmt
Forms
BPO
54%
37%
9%
Direct Marketing
Digital Print & Fulfillment
Digital & Creative
77%
14%
4% 5%
US
Asia
Europe
Other
$2,033.9$537.8 $2,571.7
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BALANCE SHEET AND CASH FLOW – DEBT PAYDOWN TOP PRIORITY
$274.3$220.5
$144.7$190.8
$450.7
$341.9
Q1 Q2 Q3 Q4 Q1 Q2
(1)
Cash & Cash Equivalents Total Debt
-$130.0
$12.9 $29.3
$227.1
-$79.6
$35.4
Q1 Q2 Q3 Q4 Q1 Q2
Operating Cash Flow Capital Expenditures
$37.4 $39.0
$31.0 $31.4
$17.7 $20.4
Q1 Q2 Q3 Q4 Q1 Q2
$2,171.8 $2,121.4 $2,029.1$1,818.4
$2,168.4$2,035.9
Q1 Q2 Q3 Q4 Q1 Q2
Total Debt
(1) During Q1 2020, RRD increased its cash balances and total debt through borrowings under the revolving credit facility as a proactive measure in response to COVID-19 to preserve financial flexibility
2019 2020
2019 2020
2019 2020
2019 2020
(1)
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CURRENT DEBT MATURITY PROFILE(1)
($ In millions)
Recent exchanges, repurchases and repayments have reduced 2020 to 2024 Senior Notes and Debenture balances by $628 million
(1) Reflects outstanding principal balance
$66$167
$60
$140
$291 $298$158
$69
$42
$758$545
$0
$200
$400
$600
$800
$1,000
2020 2021 2022 2023 2024 2027 2029 2031
Debt Maturities - December 31, 2019
$94
$56$108 $75 $62
$245 $104
$318
$54
$410
$390
$542
$0
$200
$400
$600
$800
$1,000
2020 2021 2022 2023 2024 2027 2029 2031
Debt Maturities - June 30, 2020
7.625% Notes due June 15, 2020 7.875% Notes due March 15, 2021 8.875% Debentures due April 15, 2021
7.000% Notes due February 15, 2022 6.500% Notes due November 15, 2023 6.000% Notes due April 1, 2024
8.250% Notes due July 1, 2027 6.625% Debentures due April 15, 2029 8.500% Notes due April 15, 2029
8.820% Debentures due April 15, 2031 ABL Revolving Credit Facility ($800 mill ion) - Drawn ABL Revolving Credi t Facility ($800 mill ion) - Undrawn
Term Loan B due January 15, 2024 (annual payments of $5.5 million)
~ ~ ~
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CUMULATIVE EFFORTS TO IMPROVE BALANCE SHEET FLEXIBILITY
Total liquidity of $460 million as of June 30, 2020
• Planned sale of Shenzhen, China
printing facility for approximately $250
million in 2022; $98.2 million in deposits
collected through June 30, 2020
• Since January 2017, sold ten facilities
totaling approximately $30 million,
including three facilities sold in 2020 for
$3.3 million
• Sold investment in LSC in 2017 for
$121.4 million
• Completed non-cash debt to equity
exchange of investment in DFS in
2017 for $111.6 million
• Sold other investments in 2017 and
2018 for approximately $13 million
Sale of Properties &
InvestmentsBusiness Dispositions
• Sold Logistics Courier business in
March 2020 for $9.7 million
• Exited Chile operations in February
2020
• Sold GDS business in October 2019
for $53.7 million
• Sold R&D business in May
2019 for $11.6 million
• Sold Print Logistics business in July
2018 for $43.9 million
• Operating cash flow improved $72.9
million from prior year for the six
months ended June 30, 2020; capital
expenditures decreased $38.3 million
from prior year for the same period
• Reduced annual interest expense $48.1
million from 2016 to 2019; further
reductions expected in 2020; executed
interest rate swaps to lock in favorable
rates on term loan
• Improved working capital
• Expect to repatriate approximately $50
million of international cash in 2020
• Total repatriation in 2019 was
$327 million
Cash Flow
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32
APPENDIX
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FULL YEAR 2019 OPERATING PERFORMANCE
($ In millions) FY 2019 FY 2018Better/(Worse)
Organic Sales
Change1
$ %
Net Sales $6,276.2 $6,800.2 ($524.0) (7.7%) (2.3%)
Business Services $4,995.7 $5,619.1 ($623.4) (11.1%) (4.6%)
Marketing Solutions $1,280.5 $1,181.1 $99.4 8.4% 8.4%
Adjusted Income from Operations1 $246.4 $243.8 $2.6 1.1%
Business Services $254.0 $264.4 ($10.4) (3.9%)
Marketing Solutions $68.6 $58.5 $10.1 17.3%
Corporate ($76.2) ($79.1) $2.9 3.7%
Adjusted Operating Margins1 3.9% 3.6% 34 bps
Business Services 5.1% 4.7% 40 bps
Marketing Solutions 5.4% 5.0% 40 bps
Interest Expense $150.6 $168.3 $17.7 10.5%
Adjusted earnings per share1 $0.66 $0.70 ($0.04) (5.7%)
(1) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com.
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FULL YEAR 2019 NET SALES PERFORMANCE (AS REPORTED)($ In millions)
Marketing SolutionsBusiness Services(1) Consolidated(1)
FY 2019 YOY Change
CommercialPrint $1,694.5 (12.5%)
Logistics $814.6 (26.6%)
Packaging $668.5 (0.5%)
Statements $545.4 (6.6%)
Labels $497.4 3.3%
Supply Chain Management $298.7 (6.9%)
Forms $244.3 (8.7%)
Business Process Outsourcing $232.3 (6.4%)
Total - Reported(1)
$4,995.7 (11.1%)
Total - Organic(2)
(4.6%)
FY 2019 YOY Change
Direct Marketing $676.7 16.4%
Digital Print & Fulfillment $492.1 3.7%
Digital & Creative Solutions $111.7 (10.7%)
Total - Reported $1,280.5 8.4%
Total - Organic(2)
8.4%
FY 2019 YOY Change
US $4,654.9 (6.7%)
Asia $907.8 (6.3%)
Europe $435.2 (10.4%)
Other $278.3 (21.7%)
Total - Reported(1)
$6,276.2 (7.7%)
Total - Organic(2)
(2.3%)
By Products and ServicesBy Products and Services By Geography
(1) Individual products, services and geographical categories YOY change are as reported and do not reflect the impact of business dispositions and FX.
(2) A reconciliation of GAAP to non-GAAP financial measures can be found in our periodic filings with the SEC and in the investors section of our website, www.rrd.com..
34%
16% 13%
11%
10%
6% 5%
5% Commercial Print
Logistics
Packaging
Statements
Labels
Supply Chain Mgmt
Forms
BPO
$4,995.753%
38%
9%
Direct Marketing
Digital Print & Fulfillment
Digital & Creative Solutions$1,280.5
74%
15%
7% 4%
US
Asia
Europe
Other
$6,276.2
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COMPREHENSIVE PORTFOLIO OF KEY PRODUCTS AND SERVICES
Comprehensive portfolio of capabilities
utilized for multichannel solutions or
single points of entry
Statements
Commercial
PrintForms LabelsPackaging
Digital
Print & Fulfillment
Direct Marketing
Logistics Supply Chain ManagementDigital & Creative Solutions
Business Process Outsourcing
Marketing Solutions Business Services
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36
RRD MARKETING SOLUTIONS – DIRECT MARKETING CLIENT EXAMPLE
Footwear Co was looking
to transform its business
and sought a partner that
could provide expertise in
targeted customer
communication strategies
Footwear Co
Data analyzed to calculate customer’s lifetime
value and identify cross-sell opportunities using
market basket analysis
Customer’s activities monitored and
personalized “we miss you” email with
special offer triggered if loyalty lapses
Email and mailing address captured
following purchase at retail store;
direct mail triggered if emails go unopened
High-value customers invited to
exclusive Footwear Co event and
encouraged to opt in to SMS and social media
• Increased marketing ROI for Footwear Co
• Dynamic customer profiles provide insight and strategic direction
• Predictive model identifies likely customer purchases and optimizes mktg spend
Results
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37
RRD BUSINESS SERVICES – BUNDLED PACKAGING/LABELS/COMMERCIAL
CLIENT EXAMPLE
Pharma Co is revolutionizing
its approach to supply chain
management and sought
a partner with expertise
in the production of highly
regulated packaging and labels
Pharmaceutical Co
RRD builds out a cGMP compliant network
of print facilities to provide just-in-time serialized
products to final assembly sites
Client experiences improvements in
overall cost of managing supply chain
Annual use data for Packaging
& Labels is captured by RRD
RRD designs and manufactures a security
label that minimizes the risk of counterfeit
product and tampering
• 100% up-time at Client Assembly Facilities
• All products standardized and compliant with government standards
• Counterfeit production reduced in the marketplace
Results
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EXPERIENCED AND DIVERSE MANAGEMENT TEAM
Proven team with deep expertise in executive leadership, global sales and operations, customer service and technology
Years with
RRD
Years
Experience
Past
Experience
Dan Knotts Chief Executive Officer 30+ 30+
Terry Peterson Chief Financial Officer 4 30+
Ken O'Brien Chief Information Officer 25 30+
John Pecaric President, Business Services 30+ 30+
Glynn Perry EVP, Domestic Operations and Chief Supply Chain Officer 30+ 30+
Doug Ryan President, Marketing Solutions 2 26
Elif Sagsen-Ercel EVP, Chief Strategy Officer 2 20
Deborah Steiner General Counsel 7 19