iot13: etherios showcase

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© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. www.etherios.com Twitter: @etherios Connecting Products Into The Enterprise

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An IoT13 presentation showcasing promising companies in the internet of things. Rob Faludi looks at the opportunities for integrating information from machines into business processes and how Etherios serves this market

TRANSCRIPT

Page 1: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

www.etherios.com

Twitter: @etherios

Connecting Products Into The Enterprise

Page 2: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Safe Harbor

Etherios, Inc. is a division of Digi International Inc. (the “Company”). Actual results, performance, or developments could differ materially from those expressed or implied by the forward-looking statements contained in this presentation as a result of known and unknown risks, uncertainties, and other factors including those identified in the Company's Form 10-K and other periodic filings with the Securities and Exchange Commission.

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Page 3: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Digi International & EtheriosA Proven and Trusted Partner

Services:• M2M• Salesforce.com• Wireless Design• Advisory

SaaS Offering:• Device Cloud by Etherios™• The Social Machine®

600+ Employees deployedacross the global

10/10 CSAT as surveyed by salesforce.com

40+ Consecutive quartersof profitability (DGII)

25 Years of tribal knowledge developing M2M solutions

Global Presence

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Page 4: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. 4

The Social Machine®Connects Products into the Enterprise

CONNECT GATHER AND MANAGE

BUSINESS PROCESS IMPROVEMENT

Predictive Service

Asset Tracking Customer Portal

Field Service Management

Page 5: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. 5

The Social Machine®

Machine Connect™ Machine Process Builder™

Machine View™

Components of The Social Machine

Create Cases, Custom Actions & Opportunities, Synchronize Devices, Send SMS & Email Alerts

Continuous Status Updates, Download/Upload Files, Upgrade Firmware, Remote Restart

ConfigurationData

Management

SecurityAnalytics

Page 6: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Drive Business Value

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Save Time and Cost

Proactively Identify Issues

Increase Customer Satisfaction

Increase Efficiency

Improve Collaboration

Resolve Issues Faster

Page 7: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute. 7

Then… Now… Next…

Reinvent Customer Service

PASSIVE PROACTIVE PREVENTATIVE

Page 8: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Breakdown Existing Business Silos

8SALES

SERVICE RESEARCH &DEVELOPMENT

MANAGEMENT

MARKETING

Page 9: IoT13: Etherios showcase

© Copyright 2013 Etherios, A Division of Digi International. All rights reserved. Customer confidential. Do not distribute.

Thank You

Learn more at

www.etherios.com

Contact us at

[email protected]