Introduction to ISS

Getting the most out of information and IT resources

Jamie HalsteadResearch & Learning Support

1

Outline• ISS, ISCs & Finding somewhere to study• College passwords• OneSpace• Finding books, journals and other useful resources• Getting online, using e-mail and software• Looking after your work (Lock IT Up!)• Printing and photocopying• Avoiding plagiarism• Getting help

2

Information Services & Systems

• Library Services• IT services• Archives• Audiovisual Services• Telephony

What is ISS?

3

• The Information Services Centre (ISC) for the Strand campus

• Gothic revival building on Chancery Lane

• You need your College ID to get in!

• Open at weekends and 24/7 during exam time

• Arts & Humanities

• Law

• Natural and Mathematical Sciences

• Social Sciences & War Studies

Maughan Library & ISC

4

• Guy’s campus – New Hunt’s House ISC and the Wills Library

• Waterloo campus – Franklin Wilkins Building ISC

• Denmark Hill campus – Weston Education Centre

• Institute of Psychiatry Library

• St Thomas’ campus – St Thomas’ House ISC

Other ISCs and Libraries

5

You can find:

• Silent study spaces and rooms

• Bookable Group Study Rooms

• Student computing rooms

• Room for your own laptops

• Text magnifiers, ergonomic equipment

..in our Information Service Centres (ISCs) and libraries

Finding Somewhere To Study…

6

• Help us keep the ISCs and libraries a good place to study for everyone

• Look after your belongings• Listen for instructions if you hear the fire alarm

Good Conduct Guidelines

7

• King’s username and password

– Campus and Global desktops– OneSpace– Blackboard (e-learning)– King’s email service– Wireless network

• Athens

• ISS barcode and pin

Passwords

8

King’s onlineOneSpace - the College Portalhttp://onespace.kcl.ac.uk

9

College external web sitehttp://www.kcl.ac.uk

• The ISS catalogue will tell you

– If we have the book you want

– If it has been taken out by someone

– Where you will find it in the library

• You’ll need to know the classmark

to work out how to find a book

• For example: PE1408 LEV is the classmark

for ‘Write great essays!’ by Peter Levin

Finding Books

10

1. Search the catalogue using relevant keywords:

- the author’s last name and one or two significant words from the title

2. Click on ‘location’ for any item that interests you

3. Write down the classmark (if the item is ‘on shelf’)

4. Use a floor plan to find where the classmark is

Catalogue Basics – Reading List Items

11

• Your College Card is also your Library Card

• You can borrow a maximum of 15 books

• Use self-service

• Watch out for fines!

Borrowing Books

12

• Reading list service http://readinglist.kcl.ac.uk • Digital course packs

New Services

13

• Renew online in OneSpace, by phone 020 7848 1555 (24/7), self service machines, or at service desk

• Short loans can only be renewed at the service desk

• You can’t renew if you have a fine over £20

• Reserve books if all copies are out on loan

• You will be contacted by email when your reservation is available for collection

Renewing and Reserving Books

14

• Journals

• Reference works

• Official publications and reports

• Dissertations and theses

• Multimedia

• Exam papers (not provided by ISS - please consult module leader)

Other Sources of Information

15

• Journals are used to disseminate research and encourage debate amongst academics

• They are published regularly throughout the year

• Each volume will contain several different articles on different topics by different academics

• Journals are listed on the ISS catalogue

• You will need to search for the journal title rather than the article title

Journal Articles

16

• Example Reference:

Pallis, G. (2010). Cloud computing: The new frontier of internet computing. IEEE Internet Computing. 14(5), 70-73

Journal Articles

17

• Senate House and other academic libraries• Other libraries in London• Specialist libraries• British Library

• Inter Library Loans– £3.50 journal article– £6.50 book

External Resources

18

• University of London library in Bloomsbury

• Can borrow more books!

• Complements our print and e-resources

• Can become a member for free on production of your King’s ID card

• Registration likely to be busy this time

of year. Can pre-register online (http://www.ull.ac.uk)

Senate House Library

19

Image courtesy of JamesB at http://www.flickr.com/photos/mashed_potatoe/157788 1/

• There’s so much on the web that it’s hard to find the good stuff

• Try Google Scholar

Google

20

• Good starting point?

• Make full use of toolbox etc…

• But – health warning!

• Don’t rely on it for accuracy

• Always use authoritative sources

Wikipedia

21

Subject Resources Pages

22

• Student computing – Campus and Global desktops

• King’s email service

• Software for your studies

• Wireless network on campus

Getting Online, Email and Other Software

23

• Campus and Global desktops (interchangeable)

• Student computing rooms, ISCs, College residences

• Some computer rooms are 24/7

• Some computer rooms are for silent use

• Student internet kiosks

• Universal and Departmental software

• Assistive software– Dragon rooms

• Microsoft IT Academy

Student Computing

24

Campus Desktop (on campus only)

• Default desktop for most student computer rooms

• Wide range of software & access to 100MB ‘My documents’

Global Desktop (on campus & off campus)

• Can be accessed over the internet at

http://desktop.kcl.ac.uk

• Reduced range of software

• Access to 100MB ‘My documents’

Campus Desktop & Global Desktop

25

• Back up your work

• Use a memory stick (2GB

for £10 in ISC)

• Use your file store - 100MB

(My Documents on the

Campus or Global desktop)

Looking After Your Work – File Storage

26

• Access via the Campus Desktop or online via OneSpace

• Sometimes called OWA (Outlook Web Access)

• The College will use it to communicate with you so check it regularly!

• You have a 50MB mailbox

• Remember email etiquette– Subject line & proper sentences

– Make a signature

King’s Email Service

27

• Don’t share your usernames and passwords

• Use good passwords

• Beware of phishing emails

• Use anti-virus software – free from ISS

Remember: King’s or any reputable organisation, will NEVER ask for your username and password in an email – Lock IT up!

Lock IT Up! IT Security and You

28

Printing

• Printers in ISCs and student computing rooms

• £3.00 free print credit to start you off

• 5p for A4 B&W

• Top up using a kiosk or online on OneSpace

• Local printing as standard

• “Follow me” printing being rolled out

Photocopiers

• 5p for B&W A4

• Rechargeable Photocopy

Cards

• Remember Copyright!

Information about what you can and can’t do is at all copiers

29

Printing & Photocopying

• Blackboard Vista is the College’s e-learning service• It may contain reading lists, details of assignments, scans of

weekly readings.• Sometimes known as WebCT

• Access it via www.kcl.ac.uk/elk • It can also be accessed via the Study tab of OneSpace

E-Learning Service

30

• Avoid plagiarism and collusion

• Learn how to put things in your own words

• Learn how to cite the sources you use

• Manage your time and deadlines

• You may have to submit work to TurnitinUK

• Have a look on OneSpace at the user guides for plagiarism and citation

Plagiarism and TurnitinUK

31

• ‘Ask ISS’ in OneSpace

• ISS User Guides

• Enquiries Desks– For any ISS query– Password problems– Open in core hours

• ISS Call Centre 020 7848 2430

• Your Information Specialist! Details at the end of the presentation

Getting Help

32

• The Compass

• Disability Support Team

– ISS Disability Advisor

margaret.robinson@kcl.ac.uk

• English Language Centre

• KCLSU

Getting Help Elsewhere

33

Questions?

Jamie Halstead

Information Specialist for Natural & Mathematical Sciences

Jamie.halstead@kcl.ac.uk

35